Total 3 art design entertainment job vacancies in Customer Service category in 43 new scotland avenue

Purpose

Responsible for sustainability, profitability and to achieve budget incremental volume plan and placements set for respective key accounts. Efficient utilization and deployment of resources and assets in securing these objectives.

Key Duties / Responsibilities

A: Achieving Sales, Incremental Volume and Profitability

1. Plan and implement overall incremental sales volume, profitability and budget plans. Responsible for growing volume, placement and revenue in key channels and accounts.
2. Identify key accounts for increased business partnerships and growth opportunities via strategic and beneficial to drive sales programme.
3. Manage contract renewals; formulate tenders’ proposals for key accounts. Fulfill existing terms and conditions. E.g. DME/Accruals/Incentives.
4. Conduct regular business reviews internally and with designated key accounts. Re-negotiate terms and benefits to improve profitability, sustainability and resources maximization.
5. Develop business plans, strategies and promotional activities with key accounts to drive volume and revenue indicators.
6. Formulate plans to continuously grow unconventional channels key accounts and convert accounts to increase horizontal and vertical volume growth.
7. Ensure key customers equipment orders are prepared and execute timely and within budget so that equipment procurement targets are supported. Prepare placement plan and forecast for refurbishment action and stock control.
8. Identify new strategic locations for market penetration and expansion opportunities.
9. Plan equipment movement to optimize assets contribution and maximization. Track sales, profitability and net sales revenue of all equipment placed in key outlets with the objectives to improve return on investment as per Company standards.
10. Work closely with all relevant internal and external stakeholders to achieve business objectives.
11. Develop and maintain good customer service and mutually benefiting relationships with existing key clients.
12. Collect data and provide feedback on market intelligence and general industry trends. Identify business strengths, weakness, opportunities and threats to pre-empt and counter-propose business strategies and tactics in the market.
13. Monitor and manage the collection of outstanding payments.

B. Sales and Channel Development

1. Plan and implement promotional and engagement activities and channel activation programs to increase awareness; create brand and market value; optimizing sales volume and revenue.
2. Develop annual major customer plans to include exclusive promotions/sponsorship, total package service and maintenance programs to increase sales volume and pricing.
3. Accountable for meeting and growing set overall channel placement targets and against universe opportunities, net sales revenue, incremental volume and return on investments target.
4. Manage the allocated DME and sponsorships to ensure funds are use appropriately and within budget as per Business Plan.

C. Task Analysis

1. Execute, review and report on progress of sales and recommend relevant action plans accordingly.
2. Submit progress reports and updates on channel development, projects and activities.
3. Monitor potential loss sales volume of equipment and arrest problems.
4. Liaise with Customer Contact Centre, Operations and Technical personnel to ensure smooth follow-up and response to service calls.
5. Liaise with Customer Accounting, Financial Accounting and Commercial Finance on billing, payment, accruals, and settlement matters.

Related Position Requirements/Qualifications

a) Driving License - Class 3

b) University Degree/Diploma with qualifications in Business, Sales and Marketing

c) 3 years’ experience or more in the sales of fast moving consumer products and/or night entertainment industry

d) Preferably with key account servicing/customer service/operations sales and support background

Mackintosh School of Architecture
Glasgow Campus based
Grade 7 (£42,978 - £54,395) per annum, pro rata
Permanent
35 days annual leave, plus 11 public holidays per annum

Applications are invited for an Academic Support Manager to join the Glasgow School of Art within the Mackintosh School of Architecture.

As the Academic Support Manager, you will provide a professional managerial and administrative service to the Head of School and academic staff through the proactive delivery of a wide range of key support activities.

You will manage and coordinate administrative support staff within the School to ensure the needs of the School are met and that the development needs of support staff are addressed.

You will work in conjunction with senior administrative staff in the other Schools and in the various GSA central functions to continuously review and improve GSA-wide administrative systems, practices and protocols.

You will have managerial experience in dealing with staff and financial planning and resourcing. You will have excellent interpersonal and communication skills, be able to demonstrate the ability to work in a small team and relate well to a wide range of people including those in senior positions both within and out with the School.

For full details of the role and the person specification, please download the job description below.

Download: job description

Closing date for submission of completed applications: Friday 5th January 2024, 23:59pm.

Interview for this role are anticipated to take place from week commencing 15th January 2024.

For full details and to apply online, please visit: https://www.gsa.ac.uk/

If you have any questions regarding the role, please contact hr@gsa.ac.uk

The Glasgow School of Art is committed to ensuring equality of opportunity in work and study. We strive to create and maintain an inclusive environment where all students and employees feel safe, understood and valued. Applications are welcomed from candidates regardless of age, disability, sex, ethnic or religious background, gender identity or sexual orientation, marital status, pregnancy, maternity, caring responsibilities or care experience.

We recognise we do not have the diversity of staff that we want and we particularly welcome and encourage applications from candidates who identify as being from a Minority Ethnic background, who are underrepresented at The Glasgow School of Art.

To view our full Equality statement, please click here.

Registered Charity Number SC012490.

STRICTLY NO AGENCIES.

The School of Fine Art at Glasgow School of Art is seeking to appoint an Academic Support Administrator to provide efficient administrative support for the Academic Support Manager, Head of the School of Fine Art, Academic Lead and Research Lead across the School of Fine Art.

The successful candidate will be a pro-active, committed and organised individual with a keen interest in business process improvement and will be expected to undertake a wide range of administrative duties and responsibilities, including accurate, high volume data entry, training of staff, management of multiple staff diaries and school calendars and facilitation of tasks across the administrative team. You will have excellent organisational and administrative skills and be able to work with colleagues to ensure the effective delivery of our School administrative processes, with a particular focus on quality assurance and compliance processes as well as assisting with other activities that are essential for the delivery of excellent learning and teaching within the School.

You will also provide general administrative support, such as purchasing/procurement tasks, booking travel and accommodation and organising meetings and events.

Successful candidates will have a 'can do' attitude and be comfortable working in a fast-paced environment and producing accurate work to tight deadlines.

To be considered for this role, you will be educated to a minimum of Higher-Grade level, or equivalent, with previous experience in a similar environment. You will be IT literate, with experience of Microsoft Office packages, particularly Word, Outlook and Excel and you will have excellent numeracy and literacy skills. You will be able to work in a team environment, have excellent verbal and written communication skills, and be able to organise your own workload and use your own initiative within a busy office environment.

Download: job description.

Closing date for submission of completed applications: Sunday 7th January 2024 at 23:59pm (GMT)

Interviews for this post will aim to take place between 15th - 26th January 2024.

For full details and to apply online, please visit: https://www.gsa.ac.uk/

The Glasgow School of Art is committed to ensuring equality of opportunity in work and study. We strive to create and maintain an inclusive environment where all students and employees feel safe, understood and valued. Applications are welcomed from candidates regardless of age, disability, sex, ethnic or religious background, gender identity or sexual orientation, marital status, pregnancy, maternity, caring responsibilities or care experience.

We recognise we do not have the diversity of staff that we want and we particularly welcome and encourage applications from candidates who identify as being from a Minority Ethnic background, who are underrepresented at The Glasgow School of Art.

To view our full Equality statement, please click here.

Registered Charity Number SC012490.