Total 63 Customer Service job vacancies in Aylesford, ME20 7NJ

An exciting opportunity has arisen to recruit an experienced Capital Projects Manager to our newly reconfigured KMPT Estates Capital Projects Team.

This post will support the Head of Capital Development & Senior Capital Projects Manager in the delivery of capital projects within the Estates & Facilities Directorate.

The post holder will have the relevant qualifications, experience and knowledge as detailed in the person specification for this role.

Here are some clips of our KMPT staff, speaking about their role and why they enjoy working for us.

Working at KMPT (youtube.com)
• To professionally manage Estates Capital Projects, successfully delivering the programme of Estates building and engineering, backlog, refurbishment, and minor works projects constantly improving and developing the Trusts accommodation.
• Ensuring building and engineering projects are designed in compliance with statutory and best practices and delivered in a timely and efficient manner.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Benefits

•Annual leave allowance starting at 27 days per year (when working full time) + Bank Holiday’s.

•Access to the fantastic NHS pension scheme.

•Eligibility for the Blue Light Card (discount service for the NHS, providing members with thousands of amazing discounts online and on the high street).

Please see the attached job description and person specification for further information on this role.

Benefits
• Annual leave allowance starting at 27 days per year (when working full time) + Bank holidays
• Access to the fantastic NHS pension scheme.
• Eligibility for the Blue Light Card (discount service for the NHS, providing members with thousands of amazing discounts online and on the high street).
• Realistic flexible working options

KMPT is creating an environment for equal opportunities for all, where we can ALL be ourselves. We take pride in our services – which are underpinned by our Trust values which can be found here.


This advert closes on Monday 29 Jul 2024

Proud member of the Disability Confident employer scheme

The role of EFM Administrator is to provide a high quality, professional administration service to the Estates and Facilities Management Directorate (EFM). Duties will include raising and receiving purchase orders, diary management and minute taking, data input, customer liaison, covering the responsibilities of admin team colleagues during absence periods, and providing miscellaneous admin support to the wider EFM Team.

Here are some clips of our KMPT staff, speaking about their role and why they enjoy working for us.

Working at KMPT (youtube.com)
• High-level communications with services across Trust, leading by example to model
customer-focused behaviors.
• Responsible for communicating with individuals and the EFM teams regularly.
• Will use Excel or Word to prepare documents as appropriate. Formatting of
spreadsheets using basic MS Excel skills
• Maintaining records and inputting new data on CAFM systems (MiCAD/Ivanti).
• Organising and tracking maintenance repairs and reporting faults.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day
We deliver brilliant care through brilliant people

Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Please refer to the attached job description for full details and main responsibilities of the role.


This advert closes on Tuesday 23 Jul 2024

Proud member of the Disability Confident employer scheme

Some of the key responsibilities will involve: Driving patients with varying health and mobility needs to and from hospital/Clinic appointments Assist, move and handle patients, who may be ambulatory or wheelchair bound, using appropriate equipment where necessary e.g. carrying patients up the stairs using a carry chair, moving immobile patients in and out of bed, on stretchers, wheelchairs into and out of the vehicle and homes Ensure safety and patient welfare at all times and providing reassurance, comfort and support when needed Assist patients when entering and leaving their homes Maintain cleanliness of vehicles and equipment Liaise with our central control team to ensure the timeline pick up and drop off of patients Undertake patient and vehicle risk assessments, and completion of reports or documentation

A Vacancy at Kent and Medway NHS and Social Care Partnership Trust.


We are seeking a dynamic, self-motivated and passionate person with experience of working in performance and business development environment to lead a team in maximising intelligence from a wide range of data.

As a member of the management team for the Business Intelligence functions the role will deliver high quality and effective analytical support to the wider organisation through the effective matching of business needs to available evidence based solutions. The post holder will be a lead advocate on the effective use of data and information to extract intelligence and advise on potential solutions to improve services.

This is an exciting opportunity to help instill an evidence-led culture at a time of transformational change across a large range of stakeholders supported by a team to drive a consistent across the organisation.

This post presents an opportunity to work in a progressive team, making the most of available tools to truly add value at a time of transformation within mental health services.

The post holder will embed an innovative team ethos, working closely with the wider BI departmental leads to make the best use of technical solutions available to meet user needs. This work will involve providing expert support for Business Development opportunities, including business case development and business planning. A thorough understanding of operational processes will be required to ensure measures applied are an accurate reflection of good patient care in line with the trust’s values and objectives.

Leading a team of Performance Officers/Business Intelligence Partners to actively support all aspects of the organisation’s performance agenda you will embed quality assurance processes to ensure performance data is robust and explanations for variances are understood and noted before publication. As well as supporting the identification of good performance there is a requirement to challenge gaps in policies, processes and data quality with supporting plans of how to address.

Working with other trust departments the post holder will look to establish mechanisms to create a multi-faceted view of performance across numerous data sources as well as promoting awareness of national and local targets and the benefits BI can bring.



Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman is recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day

We deliver brilliant care through brilliant people

Our vision is where we want to be in the future

To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

This important role for the trust requires a range of skills, knowledge and experience. Please refer to the job description and person specification for further details.


This advert closes on Thursday 18 Jul 2024

Proud member of the Disability Confident employer scheme

A Vacancy at Kent and Medway NHS and Social Care Partnership Trust.


Do you thrive in a fast-paced environment?

Join our dynamic Information Security team at Magnitude House, Aylesford as anInformation Governance and Records Management Officer!

In this role, you'll providecritical administrative and clerical support, ensuring the smooth operation of our Information Governance and Records Management Department.

You'll be a key player if you have:
• A keen eye for detail and a talent for organization
• Strong communication and interpersonal skills

We also offer a fantastic benefits package that includes:
• Annual leave allowance starting at 27 days per year (when working full time) + Bank Holidays.
• Access to the fantastic NHS pension scheme.
• Eligibility for the Blue Light Card (discount service for the NHS, providing members with thousands of amazing discounts online and on the high street).

Ready to make a difference? Apply Now!!

Here are some clips of our KMPT staff, speaking about their role and why they enjoy working for us.

Working at KMPT (youtube.com)

They will provide a varied and wide range of Information Governance and Records Management functions relating to confidentiality, information sharing, and information security. They will also process requests for information under both the Data Protection Act and Freedom of Information Act and associated legislative frameworks.

The successful applicant should have proven administrative expertise, ideally within an Information Governance environment. Due to the nature of the role, you must be able to communicate with tact, understanding, and discretion across all levels of staff and with members of the public.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Please refer to the attached job description for full details of the main responsibilities of the role.


This advert closes on Thursday 11 Jul 2024

Proud member of the Disability Confident employer scheme

To provide comprehensive administrative and secretarial support to the team. To assist with the development and implementation of the NHS South-East FSD strategy across the patch. To support both the admin manager and the HFMA branch in the administration and organisation of an ongoing programme of events to deliver the agreed training and development needs of the constituent organisations. Supports the Admin Manager in administration of an annual budget of £350k. Liaison with senior staff in approx. 40 organisations.

To provide a comprehensive and pro-active admin service to the skills development network (SDN) team, including:
• Provide comprehensive secretarial and administrative support for the SDN team including the logging and distribution of mail; taking action where appropriate; minute taking; maintaining and organizing schedules ensuring all commitments are accurately and speedily communicated to the team members. Handling complex, sensitive, contentious issues and filtering appropriately; maintaining stationery and purchase order records. Where appropriate assisting the administration manager with the continuous development of policies and procedures.
• Maintaining and controlling team diaries, ensuring that all meetings, conferences, and other events are recorded, and providing information on the whereabouts of other members of the directorate.
• Organising routine and non-routine meetings, and controlling all aspects of agendas, supporting papers, and attendance liaison. Taking, preparing, and circulating formal and informal minutes and monitoring follow-up actions as required.
• Organise and co-ordinate events and conferences including, sourcing venues, booking speakers, and inviting delegates to ensure the smooth running of the events.
• Providing a customer-focused service that includes meeting and greeting and looking after visitors e.g., Finance Directors, Chief Executives, service heads liaising with own and other directorates’ staff

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day
We deliver brilliant care through brilliant people

Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
• Ensure the smooth running of the SDN Office, Drafting and typing routine correspondence, and reports, circulating information, and establishing, and maintaining both electronic and manual filing systems that are directorate accessible to ensure effective and efficient working.
• Administer the SDN Budget, processing invoices, monitor budget spend, and assist the Administration Manager in budget forecasting to ensure timely and efficient use of resources.
• Develop and maintain a sound knowledge and understanding of the FSD Agenda and associated areas i.e., HfMA, professional bodies


This advert closes on Tuesday 9 Jul 2024

Proud member of the Disability Confident employer scheme

As a Business Analyst your role will be to analyse specific parts of the Trusts business processes and existing systems with a view to making continuous improvement. This will involve studying a variety of business requirements, processes and the Trusts existing technological systems.

The Business Analyst will play a key part in establishing credible relationships with Digital and Performance colleagues, key areas of the business (including partners), organising and facilitating design workshops that will be essential for requirements gathering and engagement activities on a number of high-profile projects/activities that will underpin the delivery of the Corporate Strategy.

If you are an experienced Business Analyst who enjoys hard work and delivering projects that can really make a difference then we'd like to hear from you.

Using an analytical approach to quickly understand requirements and to identify, evaluate, and propose, potential solutions. Ensuring that solutions best enable the required changes across systems, people and processes and that requirements elicited can feasibly be implemented and will meet the quality needed to support successful delivery and adoption of change which provides value to the business. Ensure that the functionality is delivered as intended and benefits are realised.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.





The postholder will support the Trust to implement a new way of working using technology as an enabler, working alongside the project/product managers. The postholder would hold stakeholder workshops to map existing processes, using business analysis tools and techniques to identify the future operating model, using tried and tested approaches (such as MOSCOW) to score the criticality of specific requirements. The postholder would be required to document the requirements (or user stories in the case of Agile/Scrum) that can then be used to develop a product or procure a digital solution, creating the functional specification to be used when tendering (if appropriate). The postholder would be required to score solutions as part of the procurement exercise to ensure that the chosen product meets the essential criteria and develop user acceptance testing, leading this work to ensure that the product works as expected and aligns to the contractual specification.

Use a high level of personal credibility, impact and influence with all levels of the business. Form trusted relationships through providing a supportive, open and transparent environment, encouraging colleagues and partners to innovate. Using a range of techniques for engagement which include interviewing, facilitating, mediating and presenting.

Work across multiple projects/activities at different stages to add value. Evaluate risks and issues, to mitigate their potential impact. Assist with the development of the test strategy, planning and managing user acceptance testing in conjunction with the business, suppliers and internal digital teams. Liaising with internal or external suppliers (as appropriate) in relation to reported defects and resolving them to closure.

Own the delivery of the work assigned and drive it to successful completion working with project/product managers on the creation of schedules and delivering outputs by agreed deadlines.

Working between digital teams and clinical and support colleagues to enable digital transformation.


This advert closes on Tuesday 2 Jul 2024

Proud member of the Disability Confident employer scheme

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace.Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date: TBC

The post holder will be part of the IT Service Desk providing first line IT support over the telephone. Resolving IT support issues using comprehensive technical expertise and providing excellent customer service to all end users. In addition, the post holder will be responsible for:
• Triaging and resolving IT support requests logged to the IT service desk management application.
• Imaging IT devices such as PCs, laptops and mobile devices.
• Creating and managing user accounts.

To provide first line technical IT support to end users by telephone, utilising remote access tools. Use the Trust’s service desk management tool to log all IT support issues raised by end users via telephone, email or through the IT portal. Create and manage accounts for IT systems using applications such as Active Directory and NHSmail. Maintain and manage the Configuration Management Data Base is by ensuring all changes are recorded. Maintain and manage the IT service desk’s knowledge base by updating and creating new standard operating procedures and how to guides for known fixes and workarounds. To image and configure IT devices including PCs, laptops, Apple devices and Cisco desk phones. Ready for deployment to end users and providing hand over support and documentation. Highlight any inappropriate use of Trust equipment or software to line management. Identify and highlight service improvement opportunities with the post holder’s area of work and the IT service desk as a whole. Supporting the roll out of new applications and systems in conjunction with the third line support and project teams.

In this year's NHS staff survey, our employees voted MTW in the top 10 NHS Trusts nationwide and second in the South East of Trusts to work for.

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients – the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.



We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)



Interview Date: TBC


This advert closes on Thursday 27 Jun 2024

Proud member of the Disability Confident employer scheme

Receptionist - Chesterfield North Premier Inn


Come and be a Receptionist at Premier Inn in Chesterfield. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.


PAY RATE: Up to £11.79per hour


CONTRACT TYPE: Permanent - we don't do zero hours contracts!



HOURS: 16 hours per week over 2 days- guaranteed hours to plan your week around


LOCATION: Chesterfield North Premier Inn,Tapton Lock Hill, Chesterfield S41 7NJ


Why you'll love it here: 



Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us





What you'll do: Join our team atChesterfield North Premier Innas a Receptionist, and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

Please refer to the attached job description for full details of the main responsibilities of the role.

The EFM Business Support Administrator will assist members of the EFM team with tasks such as (but not limited to) creation or amendment of reports, minute taking, holiday cover of other administration colleagues, and arranging of meetings. This role will also assist the team with recruitment and will require access to various systems and processes to facilitate this. The EFM Business Support Administrator will also be responsible for the administration of the Trust Room Booking System (Matrix).
• Expected to implement policies as directed by the trust/directorate for the department,
ensuring awareness throughout the department
• Ensures an appropriate and effective customer interface and seamless service
• Ensures a high level of competence in admin tasks and communication with colleagues
• Attend team meetings face-to-face or virtually
• Books rooms/desks and maintain booking systems for teams.
• Informal consultation about work objectives and change and obtain feedback
• Will be responsible for assisting staff with recruitment using the Trac system

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.
The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Please refer to the attached job description for full details of the main responsibilities of the role.


This advert closes on Monday 27 May 2024

Proud member of the Disability Confident employer scheme

1 in 4 of us living in the UK will experience mental ill health each year. And when that happens in Kent and Medway, KMPT is there to offer specialist support to the most seriously unwell.

Each year we look after over 2,000 people in our hospitals and 54,000 people in the community. And we can do that because of our 3,700+ staff, who are dedicated to providing the best possible care at what can be one of the most difficult points of a person’s, and their loved ones’, lives.

If you're a talented communications professional with a passion for making a difference - someone who thrives in a busy and fast-paced environment – now is your chance to join our high-performing, friendly team, and play a key role in helping us make every day a better day for our patients. Internally this means focusing on improving staff engagement, and culture and enabling change. Externally this means focusing on improving the Trust’s reputation with its patients, partners, and communities.

You would be joining at a pivotal time as we take forward ambitious plans to improve how we care for our patients, support and empower our staff, and work with our partners. From radically transforming how mental health care is offered to people in the community, to reshaping KMPT’s identity and culture and working better with partners to address health inequalities it’s a really exciting time to be part of the team.

Please see the Maidstone site tour-Maidstone site tour (youtube.com)

We're looking for someone to produce high-quality and engaging communications to support both internal and external activity for the people we care for, the people who work for us, and our partners. As part of this, you would be:
• Planning and delivering effective, audience-focused campaigns and events;
• Producing accessible, compelling content, in collaboration with clinical teams and services, that engages target audiences across our channels (which include social media, video, web, print, email, newsletters, leaflets, and marketing materials);
• Managing sensitive issues appropriately and responding to media enquiries effectively, working closely with Trust colleagues where needed; and
• Measuring and evaluating communications activity to extract insight and inform future campaigns or communications projects.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Please refer to the attached job description for full details and the main responsibilities of the role.


This advert closes on Tuesday 7 May 2024

Proud member of the Disability Confident employer scheme

Are you a caring and compassionate person looking to better use your skills to help people?



Don't have experience? Don’t worry, you have life skills and that's what we’re looking for!



Then we have the perfect role for you!



Our dedicated training team will guide you through our 2 week comprehensive training programme, helping you to develop the skills needed to begin and progress in your new rewarding career with us.



Ambulance Care Assistant (Driver) - Days

Location: Maidstone, Kent - ME20 7EZ

Salary: £25,351.44 per annum

Full Time Shifts 42.5 hours per week (various shifts available)

G4S is experiencing an exciting period of growth and as such, is looking to expand our dedicated team of Ambulance Care professionals.



Benefits



Access to the "Blue Light Card" providing more than 15,000 discounts from large national retailers to local businesses across categories such as holidays, cars, restaurants, days out, fashion, gifts, insurance, phones, and many more.
Company pension scheme with employer contributions
Salary paid on hourly basis of £11.44 p/h
G4S Life Assurance Scheme
Charity work- Match-it and Payroll Giving
Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical )
Access to G4S Perks at Work scheme entitling you to amazing discounts, offers and services across hundreds of market leading retailers in electronics, weekly groceries, outlets, restaurants, mobile phone contracts and fashion.
Refer a Friend Scheme
Progression, training and development opportunities.
Subsidised healthcare plan






The Role



The Ambulance Care Assistant (ACA) will play an important role in helping people receive the care they need.



Such responsibility requires empathy and compassion. These are skills you’ll build upon during our two-week initial training and development programme, alongside constant guidance from our expert support team. We’ll give you all the tools to build a meaningful career with us.



As an ACA with G4S Patient Transport Services, you’ll be transporting elderly, sick and vulnerable patients to their medical appointments and between healthcare facilities, whilst showing compassion in times of vulnerability. Together we’ll work together to ensure every journey we make supports our community, the NHS, and our patients.



This is an important role, providing excellent care and ensuring safety and patient welfare. A role where you’ll receive all the training you need to feel prepared in any situation that may arise.





Some of the key responsibilities will involve:



Driving patients with varying health and mobility needs to and from hospital/Clinic appointments
Assist, move and handle patients, who may be ambulatory or wheelchair bound, using appropriate equipment where necessary e.g. carrying patients up the stairs using a carry chair, moving immobile patients in and out of bed, on stretchers, wheelchairs into and out of the vehicle and homes
Ensure safety and patient welfare at all times and providing reassurance, comfort and support when needed
Assist patients when entering and leaving their homes
Maintain cleanliness of vehicles and equipment
Liaise with our central control team to ensure the timeline pick up and drop off of patients
Undertake patient and vehicle risk assessments, and completion of reports or documentation


THE IDEAL CANDIDATE:
Essential Criteria



Full UK Manual Driving Licence
Ability to work effectively as part of a team
Physically fit to ensure your safety and wellbeing of patients.
Strong communication and interpersonal skills
Sympathetic, respectful and caring attitude towards patients
Flexibility and adaptability in accordance with the needs of the service
Enhanced DBS check - Applied and Paid for by G4S


Why G4S?



G4S Patient Transport Services is one of the UK’s largest Non-Emergency Patient Transport providers, carrying out over 50,000 journeys on behalf of the NHS every year. With 12 operational bases across the UK and a dedicated call centre, we employ over 720 members of staff to deliver safe, caring, high-quality patient transport.



At G4S, we understand that our people are our greatest asset and an essential part of our long-term business strategy. As such we are committed to the ongoing professional development and wellbeing of our staff, offering extensive training and progression opportunities and investing in the physical and mental health of our workforce.

Proud member of the Disability Confident employer scheme

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us