Total 13 Customer Service job vacancies in Sutton-In-Ashfield, Nottinghamshire

• The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
• Serve as a Mission Support Specialist in a variety of administrative areas to include Human Resources, Facilities, Property, Security, Records, Emergency Management, budget, performance management, timekeeper duties, and training.
• Develop, implement, interpret, and advise on administrative policies to improve efficiencies.
• Exercise flexibility and organizational awareness working across organizational lines to successfully carry out IRAD's mission.
• Research and analyze complex administrative projects and makes sound recommendations supported by comprehensive reports, findings, or briefings utilizing various databases.

Starting at $51,332 Per Year (GS 9-12)

• Provides expert advice on data analytics strategies, including the design and implementation of innovative tools that support organizational goals. Advises leadership on how to leverage data analytics for operational improvements and customer engagement. Partners with cross-functional teams on pilot initiatives and supports the development of data-related technologies and methodologies that enhance decision-making and overall efficiency within PBS. Engages with key stakeholders to guide the use of data analytics in strategic planning, project execution, and performance management.

• Data Integrity and Accuracy. Establishes robust data governance frameworks, ensuring that the analytics tools and data systems are fed with accurate, up-to-date, and reliable data. Develops and implements processes to monitor and improve data quality, including data validation and cleaning. Collaborates with technical teams to ensure seamless data flow across various systems, ensuring data is structured for optimal analysis and reporting.

• Collaborates with Portfolio Management and Customer Engagement teams to assess their specific data needs and develop tailored analytics solutions that support strategic objectives. Works with these teams to improve data-driven decision-making, ensuring that data analytics tools meet evolving operational requirements. Facilitates collaboration between technical and non-technical stakeholders, translating business needs into technical specifications. 

• Collaborates with other subject matter experts or stakeholders to select the relevant sources of information, as needed, to perform job duties and makes strategic recommendations on data collection, integration, and retention requirements incorporating business requirements and knowledge of best practices. Provides strategic and technical guidance and hands-on support in the transfer of any required data needed for ad-hoc and ongoing analyses.

Starting at $122,198 Per Year (GS 14)

The selectee will serve as a Financial Management Analyst in the Office of Technical Development and Applied Research, Technical Security Division. Typical work assignments include:

• Monitoring and reviewing obligations, expenditures, reimbursable orders, requests for allotments, and other special requests through examinations of financial records.
• Serving as a liaison and collaborating with various internal and external stakeholders to identify and correct financial discrepancies in billing.
• Analyzing trends and other relevant factors in order to forecast long-term funding and procurement needs of assigned programs.
• Presenting recommendations for program funding requirements, funding adjustments, and spending plans to senior-level stakeholders.

This Financial Management Analyst position starts at a salary of $88,520.00, GS -13 step 1, with promotion potential to GS-14 step 10.

Starting at $88,520 Per Year (GS 13)

• Provides strategic leadership in developing and executing national strategies that optimize the utilization, performance, and value of GSA’s real property portfolio. This includes making informed investment, operational, and divestment decisions to enhance portfolio efficiency and effectiveness.
• Responsible for the strategic planning of and investment in GSA’s portfolio of owned and leased assets. Develops policies, processes and procedures to comply with legislative and regulatory requirements that apply across the entire PBS inventory. Ensures that policies, processes and procedures are successfully implemented and administered by national and regional staff. Ensures funding needs identified in capital programs are appropriately documented and supported for the successful defense of capital programs.
• Leads the review, development, and prioritization of projects within GSA’s annual Capital Investment and Leasing Program (CILP), ensuring that resources are allocated to projects that deliver the highest return on investment and strategic value aligns capital resources from the appropriate budget activities with the projects in PBS’s regions.
• Assesses and improves program effectiveness and/or complex management processes, projects and systems. Issues studied impact the entire region, headquarters and oftentimes the nation, in incumbent's analysis of and implementation of innovations in business matters, ensuring that PBS/GSA continues to develop and employ best in industry practices. Using technical leadership, outstanding creativity and exceptional judgment develops, defines and modifies research and/or programmatic objectives, devising innovative ways to solve problems of major importance to the agency.
• Develops and implements long-range work plans and schedules, or methods, procedures, etc. for the accomplishment of approved policies, goals, and objectives, and provides advice, counsel, or instruction to individual employees on both work and administrative matters. Supervisory functions include ensuring that job descriptions accurately depict the actual work requirements and that personnel actions are promptly initiated; planning and scheduling work; making assignments to subordinates based on priorities; and, accepting, amending or rejecting completed work.

Starting at $123,041 Per Year (GS 15)

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Remote: Yes
Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized

The CRH Mobile Deployment Team (MDT) provides care through on-site patient care and is a Mission Act 402 requirement. In-person deployments of clinical staff for short-term assignments (typically 3-6 months) will be at the VISN CRH Associate Director of Primary Care discretion. They will depend upon clinical needs and available resources.

The NP is a licensed independent practitioner with advanced education and national certification (Primary Care) who provides evidence-based care for a population of patients.

Major duties and responsibilities of the position (but not limited to):

• Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice
• Develops and implements an individualized plan to achieve optimal population health and disease management
• Demonstrates leadership and works collaboratively with Primary Care Team and other interdisciplinary team members
• Orders and interprets labs, tests, and diagnostic studies
• Prescribes pharmacologic and non-pharmacologic interventions
• Initiates referrals and consults to specialty services
• Provides education to patients and their families
• Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes
• Other duties as assigned

Work Schedule: Monday - Friday 8:00am to 4:30pm
Travel: Yes, mobile deployments within VISN 20 sites (3-6 months at a time delivering face-to-face care). Deployment Sites: Alaska, Oregon, Washington, Montana and Idaho. Travel will be arranged by the VISN 20 Travel Coordination Team.

Starting at $136,409 Per Year (AD 00)

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Recruitment Incentive (Sign-on Bonus): Not authorized
Permanent Change of Station (Relocation Assistance): Not authorized
Education Debt Reduction Program (Student Loan Repayment): Learn more.
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VHA.ELRSProgramSupport@va.gov, the EDRP Coordinator for questions/assistance.
Remote: Yes
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

Position Duties (but not limited to):
The VISN Clinical Resource Hub (CRH) Primary Care Physician position is a VISN based position located in VISN 20. This Primary Care Physician position is under the general supervision of the VISN CRH Associate Director of Primary Care. A Clinical Resource Hub (CRH) is a clinical and administrative staff repository that serves Veterans Affairs facilities within a Veterans Integrated System Network (VISN). Staff within the CRH are expected to provide interprofessional services to VISN facilities underserved or experiencing gaps in clinicians due to the inability to match provider supply with demand. Services provided by CRH staff in this position are conducted in-person.

Staff within these CRHs are expected to provide interprofessional services to VISN facilities underserved or experiencing gaps in clinicians due to the inability to match provider supply with demand. Services provided by CRH staff via a mobile deployment are sent to the location for 3-6 months at a time (gap provider).

The CRH Mobile Deployment Team (MDT) provides care through on-site care and is a Mission Act 402 requirement. In-person deployments of clinical staff for short-term assignments (typically 3-6 months) will be at the VISN CRH Associate Director of Primary Care discretion. They will depend upon clinical needs and available resources.

Other duties as assigned.

Work Schedule: Monday - Friday 8:00am to 4:30pm
Travel: Yes, mobile deployments within VISN 20 sites (3-6 months at a time delivering face-to-face care). Deployment Sites: Alaska, Oregon, Washington, Montana and Idaho. Travel will be arranged by the VISN 20 Travel Coordination Team.

Starting at $130,000 Per Year (AD 00)

• Performs administrative services in the following areas: security and pre-employment suitability, Homeland Security Presidential Directive (HSPD) requirements, and Personal Identity Verification (PIV) card access controls.
• Makes preliminary pre-employment or eligibility determinations on applicants for positions for which applying. Reviews arrest reports and disposition of cases.
• Performs such tasks as evaluating the sensitivity determination for each position, as described by management based on need-to-know principles.
• Maintains a data base that accurately reflects timely submission of forms, to include fingerprints, reports, and satisfactory Electronic Questionnaire for Investigations Processing (e-QIP) submission.

Starting at $59,966 Per Year (GS 9-11)

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

The successful candidate must have completed the Diploma in Health and Social Care Level 3 or equivalent. Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role). The successful candidates who do not have the required qualifications will be expected to enrol on the Healthcare Assistant Framework which will include the acquisition of the level 3 Diploma Health and Social Care, level 2 in Literacy and Numeracy or equivalent and achievement of competencies. You will have a maximum of 2 years to complete this. Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

For further information on this role, please see the attached detailed Job Description and Person Specification : To ensure that all patient appointments are booked accurately and to liaise with clinics regarding overbookings to minimise patient waiting times. To work within clinics assisting nurses and doctors to ensure the smooth running of the clinic. To ensure all clinic documentation and results are ready for the clinic. To re-organise appointments at the request of patients or medical staff and to inform patients where necessary. To book appointments for clinics within the Royal Marsden Foundation Trust and any other outside hospitals when requested. To provide a scanning system for all documents of importance at the end of each clinic and to ensure they are accurately recorded. Deal with departmental correspondence in an efficient, timely and appropriate manner. To take appropriate messages, recording details accurately. To report any IT problems and to request their support in overcoming any difficulties. To report any problems that may occur with any office equipment under the direction of the OPD/RDAC Administration Manager. To ensure all documentation is prepared for clinics together with all relevant test results.

Main Purpose of Role

To support the Governance and Assurance Lead in the management of audit and inspections and to assist with risk management and business continuity.

Key Skills & Experience Required

Refer to Person Specification

Expressions of Interests (no more than a 1000 word document) are invited from candidates and should evidence candidate's abilities to meet the Person Specification Criteria of 'Knowledge and Experience' that is detailed on the Job Description document.

Additional documentation including CV's will not be accepted.

For further information about the role please contact Imran Asif on

For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer.

Vetting Level - Recruitment- you must have resided in the UK for at least the last 3 years

IMPORTANT INFORMATION

Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.

All applicants will be subject to the Force Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen for a Specialty doctor in Geriatrics at FGH.

The job would be based within the care of the elderly team.

The orthopaedic care at FGH is provided on ward 2- a 24 bedded ward. Patients are admitted and remain under the care of the orthopaedic team with input from the orthogeriatric service which comprises a specialty doctor and nurse practitioner. The post holder would be expected to review patients with fractured neck of femur and organise a medical plan for their care as well as liaise with orthopaedic colleagues and anaesthetic staff.

Communication with family members would be a significant part of the role as well as understanding of frailty and post operative complications in elderly patients.

This is a great opportunity for an experienced clinician who is keen to further their knowledge and understanding of elderly care as well as understanding of trust and NHS processes for leading change.

Applicants are encouraged to clearly exhibit how they meet our criteria in their applications.
The trust is committed to negotiating a suitable relocation package and we can discuss your individual needs on application.

Main duties would include:

· Caring for fractured neck of femur patients along the NOF pathway in conjunction with the care of the elderly consultants and orthogeriatric nurse practitioners.

· Regular input into Abbey View (a nurse led step down unit) supported by nurse practitioners and the medical team.

· Clinic experience in the weekly falls clinic and monthly bone health clinic for fractured NOF patients.

· Opportunities to work with the front door frailty team as time allows.

As well as a clinical role, this post would offer experience in service development and leadership as these areas within the hospital are undergoing change.

You will ensure that all clinical activity is recorded accurately and comprehensively and submitted via the clinical system (currently Lorenzo.)

The post holder will be required to manage their own time effectively and flexibly as required in working across the clinical pathway.

We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our websitehttps://www.uhmb.nhs.uk/


This advert closes on Tuesday 3 Dec 2024

Outpatients are seeking an enthusiastic Senior receptionist/administration officer to help maintain the efficient administration in their departments at our Sutton Site. This post is vital to the smooth running of the main outpatient clinics. You will work in a busy environment, providing a reception service for patients and relatives.

The role also includes preparing medical records for the consultant's clinics. As a member of a multi-disciplinary team, you should possess excellent interpersonal, verbal communication and organisational skills. Keyboard/IT skills are essential and hospital experience is desirable. The post is for 37.5 Hours a week Monday - Friday, for further information please contact Tracey Lover on 020 3186 5428.

The Senior Administration Officer is a member of the Outpatient/RDAC Administrative Team, covering the clinics, preparation and reception areas. They will adopt a professional and caring attitude with a polite and courteous manner in all aspects of communication. A uniform will be worn at all times.

The post holder will support both the Administration Manager and the Deputy Manager whilst providing a supervisory role to the OPD/RDAC Administration Officers.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Day-care Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification :
• To ensure that all patient appointments are booked accurately and to liaise with clinics regarding overbookings to minimise patient waiting times.
• To work within clinics assisting nurses and doctors to ensure the smooth running of the clinic. To ensure all clinic documentation and results are ready for the clinic.
• To re-organise appointments at the request of patients or medical staff and to inform patients where necessary. To book appointments for clinics within the Royal Marsden Foundation Trust and any other outside hospitals when requested.
• To provide a scanning system for all documents of importance at the end of each clinic and to ensure they are accurately recorded.
• Deal with departmental correspondence in an efficient, timely and appropriate manner. To take appropriate messages, recording details accurately.
• To report any IT problems and to request their support in overcoming any difficulties. To report any problems that may occur with any office equipment under the direction of the OPD/RDAC Administration Manager.
• To ensure all documentation is prepared for clinics together with all relevant test results.



This advert closes on Friday 29 Nov 2024

Proud member of the Disability Confident employer scheme