Total 43 Education / Training job vacancies in Hyderabad

At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. 
 
This role is part of our Research team – focused on Market, Product, UX, and Customer Research. They understand what customers need and work relentlessly to make discoveries that elevate our products and create experiences that our customers love. Our Researchers lead and enable product management, design, and engineering leadership to make data-driven product strategy decisions.

What you get to do in this role: 

• Represent the needs of ServiceNow customers or partners and their end users associated with ServiceNow's products, competing products, or future concepts. 
• Collaborate with key stakeholders including designers, other researchers, and product managers to identify objectives, goals, timelines and research execution plan. 
• Work directly with external vendors to procure research sample, research reports, and partner on research projects as needed. 
• Execute various types of primary research and analysis, from early discovery, usage and needs, through product design validation. 
• Apply appropriate research techniques and methods for the specific project. Methods such as individual customer interviews, focus groups, diary studies, journey mapping, user flows, information architecture definition, wireframing and others to aid in the formulation of insights that improve product functionality and user experience.
• Develop strategic research plans including discussion guides, contingency plans and other instruments from rough outline to the final version.
• Partner closely with Product Management to influence product strategy and roadmaps with validated user research findings.
• Collaborate on feature definition and user story creation as needed.
• Work collaboratively inside a cross-functional team, effectively integrating your research into the product definition and design phases.
• Influence architectural design tasks such as user flows, information architecture definition, wireframing, etc. with the aim of communicating design opportunities to the broader Design and Product teams.
• Text analysis and coding of open-end responses which might include product feature requests, problem reports, discussion forums, and community discussions.
• Analyze and synthesize data in order to generate strategic and tactical insights with actionable recommendations that drive product improvements, innovations, and customer experience improvements.
• Prepare reports of findings, create PowerPoint and Excel reports, explaining methods used and insights learned, and presenting research results to key stakeholders and leadership (C-Level, director level). 

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

0%GENERAL DUTIES & RESPONSIBILITIES • Conducts training needs assessments to understand characteristics and skill levels of learners, the job setting and to identify processes and tasks performed by system users. • Determines appropriate instructional strategy based on results of needs assessment. • Designs, modifies or develops instructional materials for multiple training modalities including traditional instructor-led classes, web-based/virtual classes and job-aids. • Classes may consist of standard or customized course content, and may use a train-the-trainer or end user approach. • Conducts traditional classroom or web-based training sessions using effective presentation skills, verbal communication skills and classroom management skills at FIS facilities or client locations. • Assesses training outcomes by soliciting and reviewing feedback and evaluation of classes taught. • For systems/products trained, reviews system/software documentation from product development teams, such as release notes, system requirements, system design specifications, technical and functional system design, configuration control requirements, etc. to understand and stay current on system changes – enhances system knowledge through hands-on practice using test banks. • Develops and manages content and parameters of training banks including account and scenario setup, product definition across multiple applications and security. • Manages and completes all aspects of training projects including reviewing Statements of Work and other contractual client documents relevant to training services for assigned projects, communicating with clients, working with implementation and client relationship teams to understand client business needs (adapts training context and content accordingly), scheduling and travel planning, status and expense reporting, following-up and issue resolution and resetting parameters of training bank, including student and demonstration accounts and user IDs and passwords. • Stays current on relevant trends within the financial services industries, i.e., banking, wealth management, insurance, regulatory as pertains to FIS products and services and specific assignments. • Other related duties assigned as needed. EDUCATION REQUIREMENTS Bachelor’s degree in finance or adult education or the equivalent combination of education, training, or work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES • Thorough, detailed knowledge of FIS systems and products trained as well as FIS procedures • Effective presentation and interpersonal skills • Understanding of and ability to demonstrate adult education principles and techniques • Classroom management skills • Understanding of banking and financial services industries and products including commercial and consumer banking, lending, insurance, wealth management, online banking, card services and bill payment services • Strong verbal and written communication skills; clear, tactful and constructive • Proficient with technology and office automation tools and applications • Customer service skills, understanding and focusing on client needs, establishing credibility and building positive, professional, relationships with clients • Team skills including ability to establish and maintain effective working relationships with all levels within organization, internally and externally • Strong time management, problem solving, project management, leadership and negotiaion skills • Attention to detail • Resourcefulness, flexibility, versatility, dependability FIS JOB LEVEL DESCRIPTION Developing level professional role. Moderate skills with high level of proficiency. Works under general supervision with latitude for independent judgment. Trains a full portfolio of standard multi-day courses and all standard/custom virtual courses within a primary application area (5 to 10) while concurrently Developing level a limited portfolio for courses (1 to 3) within one secondary application area or companion/sub-system. Completes learning plans for new courses successfully with minimal assistance from senior peers. Contributes feedback to instructional designers on less-complex course development projects. Keeps informed of product development activities to stay informed on the need for revisions, corrections, or changes in course materials and may make revisions in source documents using standards and templates. Typically requires three to eight years of experience in banking and adult education, as well as specific knowledge of FIS products.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

0%GENERAL DUTIES & RESPONSIBILITIES • Conducts training needs assessments to understand characteristics and skill levels of learners, the job setting and to identify processes and tasks performed by system users. • Determines appropriate instructional strategy based on results of needs assessment. • Designs, modifies or develops instructional materials for multiple training modalities including traditional instructor-led classes, web-based/virtual classes and job-aids. • Classes may consist of standard or customized course content, and may use a train-the-trainer or end user approach. • Conducts traditional classroom or web-based training sessions using effective presentation skills, verbal communication skills and classroom management skills at FIS facilities or client locations. • Assesses training outcomes by soliciting and reviewing feedback and evaluation of classes taught. • For systems/products trained, reviews system/software documentation from product development teams, such as release notes, system requirements, system design specifications, technical and functional system design, configuration control requirements, etc. to understand and stay current on system changes – enhances system knowledge through hands-on practice using test banks. • Develops and manages content and parameters of training banks including account and scenario setup, product definition across multiple applications and security. • Manages and completes all aspects of training projects including reviewing Statements of Work and other contractual client documents relevant to training services for assigned projects, communicating with clients, working with implementation and client relationship teams to understand client business needs (adapts training context and content accordingly), scheduling and travel planning, status and expense reporting, following-up and issue resolution and resetting parameters of training bank, including student and demonstration accounts and user IDs and passwords. • Stays current on relevant trends within the financial services industries, i.e., banking, wealth management, insurance, regulatory as pertains to FIS products and services and specific assignments. • Other related duties assigned as needed. EDUCATION REQUIREMENTS Bachelor’s degree in finance or adult education or the equivalent combination of education, training, or work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES • Thorough, detailed knowledge of FIS systems and products trained as well as FIS procedures • Effective presentation and interpersonal skills • Understanding of and ability to demonstrate adult education principles and techniques • Classroom management skills • Understanding of banking and financial services industries and products including commercial and consumer banking, lending, insurance, wealth management, online banking, card services and bill payment services • Strong verbal and written communication skills; clear, tactful and constructive • Proficient with technology and office automation tools and applications • Customer service skills, understanding and focusing on client needs, establishing credibility and building positive, professional, relationships with clients • Team skills including ability to establish and maintain effective working relationships with all levels within organization, internally and externally • Strong time management, problem solving, project management, leadership and negotiaion skills • Attention to detail • Resourcefulness, flexibility, versatility, dependability FIS JOB LEVEL DESCRIPTION Developing level professional role. Moderate skills with high level of proficiency. Works under general supervision with latitude for independent judgment. Trains a full portfolio of standard multi-day courses and all standard/custom virtual courses within a primary application area (5 to 10) while concurrently Developing level a limited portfolio for courses (1 to 3) within one secondary application area or companion/sub-system. Completes learning plans for new courses successfully with minimal assistance from senior peers. Contributes feedback to instructional designers on less-complex course development projects. Keeps informed of product development activities to stay informed on the need for revisions, corrections, or changes in course materials and may make revisions in source documents using standards and templates. Typically requires three to eight years of experience in banking and adult education, as well as specific knowledge of FIS products.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Xenon7 is seeking a talented and motivated Machine Learning Engineer to join our team. As a Machine Learning Engineer at Xenon7, you will have the opportunity to work on cutting-edge AI projects, leveraging data and machine learning algorithms to solve complex business problems. You will be part of a dynamic and collaborative team that is passionate about pushing the boundaries of technology and delivering innovative solutions.

The initial position is a two-month project. There is a possibility of extension upon completion of the project.

Responsibilities:

• Design production-grade data pipelines for multiple ML/DL tasks 
• Build, deploy, and maintain REST APIs
• Automate testing for data pipelines 
• Run machine learning tests and experiments, and document findings and results 
• Train, retrain, and monitor machine learning systems and models as needed 
• Mine data using modern tools and libraries
• Consult with managers to determine and refine machine learning objectives 
• Extend existing machine learning libraries and frameworks

Hybrid work from our office in Hyderabad (Jubilee Enclave, HITEC City, Hyderabad, Telangana 500081).

• Experience with orchestration servers, ETL tools like Apache Airflow, Bytewax etc.
• Good analytical and problem-solving skills 
• Deep understanding of probability, statistics, and algorithms, ML frameworks 
• Familiarity with data structures, data modeling, and software architecture 
• Excellent time management and organizational skills
• Learn and deploy new frameworks quickly
• Stay up to date with developments in the machine learning industry

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Our global Education Experience business is on a journey to reimagine how we align internally and how we serve our customers in an Easy, Expert, and Efficient way. This shift requires transformation across our organization, people, process, and technology, and our Education Engagement Experience Design team plays a critical and central role in this effort. The PSX Education Experience Senior Analyst will be responsible for designing the end-to-end Signature Customer Success Architect experience in close partnership with our key partners across the business.

Using Experience Design methodologies, this role will work across Salesforce understanding needs, aligning key partners, procuring leadership approvals, and ultimately designing improved, more frictionless experiences for our customers and internal Education Experience delivery teams. New and improved experiences will aim to increase automation, reduce clicks, and streamline and scale operations within our system(s) of engagement.

The ideal candidate has experience supporting efforts to create strategic transformational change that leverages new technology, processes, and operating models across complex organizations. The candidate will be endlessly focused on and passionate about driving innovation and change. The individual will have good communication skills, and the ability to partner with a broad multi-functional organization that is laser-focused on delivering to customer needs. We are seeking a candidate who can navigate through ambiguity, possesses a natural ability to collaborate with and present to key partners, is skilled in experience design, can strategically map out customer journeys, and can bring that vision to fruition.

Primary Responsibilities:

• Can demonstrate basic Experience Design methodologies and principles to identify and develop transformational experiences that focus on outcomes, improve efficiencies, accelerate time to resolution, and drive customer satisfaction and innovation for our Education Experience business.
• A compassionate and attentive listener who draws out requirements through interviews, workshops, surveys, and other business analysis techniques, transforming them into inspirational experiences
• Presents findings, recommendations, and aspirational experiences to business partners for alignment
• With a customer-centric focus, initiates quick experimentation and testing of hypotheses
• Navigates difficult conversations, diverse issues, and conflicting requirements by facilitating negotiations, and presenting options to solution designs that align with overall business needs
• Effectively identifies, frames, and communicates problems in a manner that ensures all parties understand what they are, why they're important, and how we might go about solving them
• Inspires trust and nurtures relationships with stakeholders and business partners across the organization
• Inspires trust and nurtures relationships with stakeholders and business partners across the organization
• Translates aspirational experiences into jobs to be done for technical requirements
• Designs and effectively communicates customer and user journeys
• Partners with business analyst functions to support the delivery of the experience
• Participates as a tester in User Acceptance Testing (UAT) activities to ensure the desired experience is delivered
• Connects experiences with organizational priorities to drive alignment and accelerate innovation
• Experience with and strong level of comfort using Google Slides to support executive storytelling
• Experience with design applications including but not limited to, Google Slides, Figma, Lucid Chart, and Miro
• Embodies the values of Trust, Customer Success, Innovation, and Equality

Preferred Qualifications:

• Experience building alignment with key executives, leaders, stakeholders, and business partners across complex organizations
• Has a desire to demonstrate growth with executive presence and deliver compelling perspectives with supportive data
• Demonstrated ability to motivate, influence, and gain commitment at all levels of the organization
• Expertise in technology transformation and automation
• Experience in Enterprise SaaS / Cloud companies preferred but not required
• Strategic thinker, with a clear vision to drive world-class change management.
• Experience with customer-centric design
• Salesforce cloud certifications, such as ADM 201
• Process improvement experience by applying Lean/Six-Sigma methodologies
• LEAN certification and/or Lean Six Sigma Black Belt

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Roles & Responsibilities: 

• Perform market research on the industry trends and emerging contaminants including the regulatory framework, the competitive landscape, leads, and the market size 
• Synthesize the market research into concise written reports with visual aids 
• Develop a process to update reports on a routine basis 
• Track the research performed so that its history can be easily accessed, reviewed, and tallied 
• Search for and document journals, websites, and literature with relevant information 
• Performs other related duties as assigned 
• Excellent verbal and written communication skills 
• In-depth knowledge of data analysis using Excel, PowerPoint 
• Enviri Web Independent Audit reviews
• Execution of Control gaps and reviews 
• Metrics and dashboard reporting
• Technology implementation and ensuring its usage
• Internal and External communication
   

Responsibilities (how we will measure success)

To provide support for the Group’s Regulatory horizon scanning strategy and arrangements throughout the business.

The role holder will be responsible for working with the Group Head of Compliance (GHC), in leading a small team within the Group Risk and Compliance (GRC) function dedicated to the development and ongoing maintenance of the Group’s horizon scanning activities, including reporting up to the Group Horizon Scanning Forum (GHSF) and reflecting the importance that the Group places on timely identification of new regulatory and legislative changes, enabling better risk management and identification of commercial opportunities. 

The GHSF aims to -

1. Identify future developments (emerging opportunities and threats), and its driving forces, in areas that are of strategic, operational, regulatory, and reputational importance to the Group, 
2. Understand gaps in current Group policy or strategy in relation to areas of emerging opportunities and threats,
3. Establish resilient new strategy in response to emerging opportunities and threats, creating an adaptable environment to changing external conditions, and
4. Build consensus across the Group on how to tackle emerging opportunities and threats and mobilise key stakeholders to action.

Why IQEQ (what you can expect from us)

This is an exciting time to join IQ-EQ, one of the largest investor service companies in the world. The role will be part of a growing team at GRC, at a time of significant expansion across IQ-EQ  and will present a fantastic opportunity to learn and support the business at a crucial point in its journey.

You will be based in our newly opened IQ-EQ India offices and will be part of IQ-EQ’s ambitious growth strategy in India and beyond.

In this role, you will have regular access to senior stakeholders across risk & compliance and commercial teams, across multiple locations, thus giving you an excellent opportunity to develop professional relationships across the IQ-EQ  at an early stage in your career.

Tasks (what does the role do on a day-to-day basis)

Be responsible for the systematic examination of regulatory, political, and business market information, utilizing online research methods, to identify emerging risks and opportunities relevant to IQ-EQ.

This work will include, but not be limited to the following:

• Provide Horizon Scanning coverage of key business segment areas within IQ-EQ, utilizing the Horizon Scanning model adopted by the GHSF. The business segments areas are - Funds and Institutional Services, Private Wealth Management Services, Corporate Services, and Capital Markets Services,
• Act as key point of contact and support for the GHSF, local Compliance Officers and the commercial business development teams in the Group (“Key Stakeholders”), providing advice and information analysis support, on matters covered by the Horizon Scanning team,
• Assess and examine the internal risk and external commercial impact of regulatory and legislative developments and create briefing papers for Key Stakeholders,
• Maintain and update the GHSF Tracker and meeting schedule, including additional drop-in sessions with commercial business development team,
• Develop and maintain a core set of procedures and template forms to help embed and ensure consistent coverage of horizon scanning activities and communication to GHSF and other key stakeholders, including quarterly reporting to senior management via GMT and GRACC,   
• Assist the Group Head of Compliance in liaising with the broader GRC Team, to identify new regulatory and legislative developments, in specific subject matter areas of –
  • • Financial Crime Compliance
    • ESG Compliance
    • Data Protection Compliance
    • AI and Information Security Compliance
• Liaise with the GRC Assurance Team to inform on areas of review for assessing compliance with regulatory developments.
• + Help build and manage Horizon Scanning team?

Key competencies for position and level

• Solution orientated approach to issue resolution, 
• High level of understanding of financial regulations, compliance frameworks and robust risk management measures,  
• Hands on and collaborative approach, with an independence of mind and sound professional judgement,
• Resilience – ability to work and adapt in a fast paced, demanding and highly complex regulatory and commercial environment.

ServiceNow is currently seeking a Training Solution Consultant to create value-based, long-term, holistic training and adoption plans that allow ServiceNow enterprise customers to achieve their business outcomes.   

What you get to do in this role:


• Be the trusted expert in the full ServiceNow Training catalog and product portfolio; make recommendations on new or expanded offerings based on customer requirements.
• Collaborate with business partners and team members to design, propose, and execute on enterprise customer training strategies that span customer size and industry.
• Build relationships with ServiceNow services and license sales representatives to support pre-sales opportunities by creating value-based training solutions aligned to the customer’s overall platform strategy.
• Influence, create, and maintain training playbooks and resources, including proposal templates and training plan templates.
• Provide leadership, guidance, and training to Services Account Executives and other members of the ServiceNow sales team on training approach, scope, and strategy for key customer accounts.
• Conduct formal Training Strategy Assessments for select ServiceNow accounts in collaboration with success squads to help customers leverage their training entitlements.
• Conduct account research to inform training strategies, including using the ServiceNow platform to run reports on training and financial data.
• Provide thought leadership around enterprise training best practices, including creating community blogs, internal knowledge articles, and interviewing subject matter experts.
• Curate resources and information for business partners and team members by distilling complex training topics down to digestible concepts, and then clearly documenting them.
• Be a training evangelist – present on training topics and the training strategy to other ServiceNow teams to guide awareness of the value of training in customer accounts.
• Define and test requirements for training sales tools used and promote continuous improvement of internal processes.
• Travel up to 10% (worldwide) per year.

Job Description

The Advanced Technology Group (ATG) at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced technologies to enable end-to-end, industry-leading work experiences for customers. We are a group of researchers, applied scientists, engineers, and product managers with a critical mission to power AI based workflows and solutions. 

As part of Core LLM Team, we build and evolve Generative AI based solutions, and partner with teams to build products and end-to-end AI-powered work experiences. In equal measure, we lay the foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future.

Applied research scientists/engineers are expected to find innovative and cost-effective solutions to key problems, deliver high quality code, and work with product managers/machine learning engineers/performance, quality engineers to take the product to market.

 

 

The Advanced Technology Group (ATG) at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced technologies to enable end-to-end, industry-leading work experiences for customers. We are a group of researchers, applied scientists, engineers, and product managers with a critical mission to power AI based workflows and solutions. 

As part of Core LLM Team, we build and evolve Generative AI based solutions, and partner with teams to build products and end-to-end AI-powered work experiences. In equal measure, we lay the foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future.

Applied research scientists/engineers are expected to find innovative and cost-effective solutions to key problems, deliver high quality code, and work with product managers/machine learning engineers/performance, quality engineers to take the product to market.

The Advanced Technology Group (ATG) at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced technologies to enable end-to-end, industry-leading work experiences for customers. We are a group of researchers, applied scientists, engineers, and product managers with a critical mission to power AI based workflows and solutions. 

As part of Core LLM Team, we build and evolve Generative AI based solutions, and partner with teams to build products and end-to-end AI-powered work experiences. In equal measure, we lay the foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future.

Applied research scientists/engineers are expected to find innovative and cost-effective solutions to key problems, deliver high quality code, and work with product managers/machine learning engineers/performance, quality engineers to take the product to market.

The Advanced Technology Group (ATG) at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced technologies to enable end-to-end, industry-leading work experiences for customers. We are a group of researchers, applied scientists, engineers, and product managers with a critical mission to power AI based workflows and solutions. 

As part of Core LLM Team, we build and evolve Generative AI based solutions, and partner with teams to build products and end-to-end AI-powered work experiences. In equal measure, we lay the foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future.

Applied research scientists/engineers are expected to find innovative and cost-effective solutions to key problems, deliver high quality code, and work with product managers/machine learning engineers/performance, quality engineers to take the product to market.

Job Description: Online Teacher (Remote)

• Creating and presenting lessons that are congruent with students' educational needs.
• Encouraging participation within the classroom to promote the consolidation of learning content.
• Mediating conflict between students.
• Establishing relationships with students to ensure that they disclose cognitive and psychosocial difficulties that may impede their academic progress.
• Grading homework, projects, and quizzes in a timely manner.
• Monitoring and reporting on students' progress.
• Reporting recurrent technical difficulties and other notable incidents to the appropriate member of staff.
• Attending staff meetings, as required.
• Respecting cultural differences among students and staff.
• Ensuring that all requisite equipment remains in excellent condition.

Online Teacher Requirements:

• Bachelor's degree in education with relevant specialization.
• Proven teaching experience, ideally in a similar setting.
• Personal computer with a built-in or separate webcam.
• Quick and steady internet connection.
• Computer literate.
• Headset fitted with a microphone.
• A well-lit, distraction-free environment from which to conduct your lessons.
• Well-groomed appearance.
• Outstanding verbal, non-verbal, and written skills.
• Excellent interpersonal, organizational, and time management skills.
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