Total 61 Legal / Public / Security job vacancies in Lincoln, Lincolnshire, LN6 3FE

Administration Officer - Ministry of Justice

Location: Grimsby, DN31

Pay: £11.59 per hour increases to £11.88 after 12 weeks in assignment

Job Type: Temporary

Sector: Public Sector

Hours: 37 hours a week (Monday - Friday)

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

The Ministry of Justice is a major government department, at the heart of the justice system. They work to protect and advance the principles of justice. Their vision is to deliver a world-class justice system that works for everyone in society.

What Will Be Your Day to Day Responsibilities?

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system. To do so your duties will include but not be limited to:

• Preparing papers and files for court, tribunals, hearings and meetings.
• Producing court/tribunal documents.
• General photocopying and filing.
• Creating and updating records on in-house computer system and data input.
• Post opening and dispatch.
• Booking, preparing and organising meeting rooms.
• Preparing meeting agenda, joining instructions and handouts.
• Resulting courts accurately, interpreting accurately the information required on a court file

You will also support in clerking the courtroom, which will involve:

• Assisting the judge and managing the courtroom, ensuring it runs smoothly and that everyone is in the right place at the right time.
• Implementing any updates and informing the judge.
• Speaking aloud in the courtroom and acting as liaison between jury and judge.
• Sitting beside the judge and using computers to change slides or show evidence as needed.
• Preparing all the case papers for the judge to make sure they are fully prepared for court.

Once trained it will be expected that you work across both of the Grimsby sites, these are only about a 5-minute walk apart.

We anticipate a large volume of applicants so if you have not been contacted directly within 7-14 days please presume you have been unsuccessful.

What's in this for you?

Applying for the Administration Officer role with the Ministry of Justice offers a compelling opportunity to be at the heart of the justice system's daily operations. As an integral part of the ministry, you will be instrumental in ensuring administrative efficiency, maintaining meticulous records, and supporting the coordination of essential functions.

This position provides a unique chance to contribute to the delivery of justice, fostering a sense of responsibility and civic duty. Working in a dynamic environment, you will gain valuable experience in administrative processes specific to the legal sector.

If you are detail-oriented, possess strong organisational skills, and are eager to play a vital role in upholding the principles of justice, applying for this position is a meaningful step towards contributing to the core functions of the Ministry of Justice.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Award winning Lincolnshire firm are seeking applications from ambitious litigation solicitors.

You will be over one year pqe and have some experience of running a plethora of commercial cases such as sale and supply disputes, property litigation, warranty claims and IP disputes.

Chance to join a top flight team offering a competitive package

Proud member of the Disability Confident employer scheme

About The Company:
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.

This role sits within our Public Sector FM business division that provides Cleaning, Catering, Facilities Management, Hard Services, Pest Control, Security, and Carbon and Energy services to a wide range of prestigious clients, within the Government market.

Working at OCS is more than just a job; it's an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an 'Employer of choice' in our sector and is proud to invest in our colleague's personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles.



About The Role:
Days of Working: Monday - Friday

Shift Pattern: 08:00-18:00

Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an 'Employer of Choice' by investing in our colleagues' development through funded programs and opportunities to gain qualifications.

Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!

As part of your role, your key responsibilities will include, but are not limited to:

• Provide exceptional customer service, welcoming and guiding court users.
• Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
• Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
• Responding to panic alarm buttons in Judges' rooms, courts and offices.
• Responding to any security issues within the complex and recording and reporting details of those incidents

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK.
• An enhanced DBS and BS7858 security clearance will be completed for the successful candidate
• SIA Licence
• Strong people and customer service skills
• Good diligence and high standard of work
• Effective communication skills

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

We are currently recruiting a full-time permanent Security Officer to work in Lincoln.

If you are in the security industry or are looking for a career change, then this would be the perfect for you! We will offer on-site training, as well as career development too.

This is a full-time role working 42 hours per week covering days, nights and weekends. 3 days, followed by 3 nights, then 3 days off.

Your Time at Work
As a Security Officer, a typical week will involve ensuring the safety of our customers' staff, their buildings, and assets, whilst providing excellent customer service with a smile. Other elements of the role will include:

- Greeting staff and visitors in a friendly and professional manner
- Ensuring everyone follows the security and safety protocols of the site
- Gatehouse duties - access and egress control
- Patrolling of the premises - both inside and outside
- Dealing with any security incidents on site and completing relevant incident report forms

Our Perfect Worker
If you are aged 18 or over and are a confident communicator who is a team player with the drive to provide a friendly and professional service at all times, then this could be the career for you!

A good understanding of IT is required and as mentioned before, whilst it would be a benefit to have some previous security experience together with your SIA license, it's not essential.

We provide full SIA (Security Industry Authority) license training to help you on your way to a career in security. Previous experience in security is not a must, but if you're already working in the industry, or have before, we welcome you to join our team. We know you'll get off to a flying start!

Key Information and Benefits
- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA License & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free uniform provided

G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!

About Staffline
Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Award winning Lincolnshire firm are seeking applications from ambitious litigation solicitors.

You will be over one year pqe and have some experience of running a plethora of commercial cases such as sale and supply disputes, property litigation, warranty claims and IP disputes.

Chance to join a top flight team offering a competitive package

Proud member of the Disability Confident employer scheme

Come and join our One Great Team here at Haven as a Security Team Member!

As part of our Security Team, you will…

- Monitor the premises, conduct regular perimeter patrols, and complete safety and fire equipment checks to ensure a safe and secure environment for everyone.
- Respond promptly and efficiently to emergency situations, manage and diffuse confrontations, and keep detailed records of all incidents.
- Serve as the primary point of contact for our team and guests, assist with inquiries, check guest passes, and support the wider team with ad hoc tasks when required.

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Pay Rates: £12.05 per hour

Experience and Qualifications
You may already have experience as a Door Supervisor or Security Officer within Retail, Hospitality or Leisure which is great! All we are looking for is…

- SIA license
- Experience within a similar role
- Committed and focused on delivering a professional service
- The ability to confidently deal with and diffuse any challenging situations
- Team player, who will be happy to support other departments
- Good interpersonal and communication skills as well as a positive attitude to customer care

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

Working hours are on a rota over a 7 day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part time hours.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Join our team at Skegness Holiday Park based in one of The UK’s most famous places for a holiday by the sea.

Skegness Holiday Park, Richmond Drive, Skegness Lincolnshire PE25 3TQ GBR

Job Details

Come and join our One Great Team here at Haven as a Security Team Member!

As part of our Security Team, you will…

- Monitor the premises, conduct regular perimeter patrols, and complete safety and fire equipment checks to ensure a safe and secure environment for everyone.
- Respond promptly and efficiently to emergency situations, manage and diffuse confrontations, and keep detailed records of all incidents.
- Serve as the primary point of contact for our team and guests, assist with inquiries, check guest passes, and support the wider team with ad hoc tasks when required.

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Pay Rates: £12.05 per hour

Experience and Qualifications
You may already have experience as a Door Supervisor or Security Officer within Retail, Hospitality or Leisure which is great! All we are looking for is…

- SIA license
- Experience within a similar role
- Committed and focused on delivering a professional service
- The ability to confidently deal with and diffuse any challenging situations
- Team player, who will be happy to support other departments
- Good interpersonal and communication skills as well as a positive attitude to customer care

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

Working hours are on a rota over a 7 day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part time hours. 

We would love to hear from you 
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. 

What can you expect during the recruitment process? 
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Award winning Lincolnshire firm are seeking applications from ambitious litigation solicitors.

You will be over one year pqe and have some experience of running a plethora of commercial cases such as sale and supply disputes, property litigation, warranty claims and IP disputes.

Chance to join a top flight team offering a competitive package

Proud member of the Disability Confident employer scheme

Public Sector Partnership Services are looking for a Strategic Finance Manager to lead the Business Partner Team for one of our Client Councils!



We are offering a salary of 55k + annual performance related bonus of £3,000 + Medicash Health Care Plan



This is an excellent opportunity for a CCAB qualified accountant to join us in providing management and technical accounting services to District and Borough Councils within the South East Lincolnshire Councils Partnership. This role offers great personal development and career progression with exposure to a variety of public sector services and innovative transformation projects.



Working with other Strategic Finance Managers this is a chance to develop your reporting, decision-making and technical accounting skills and to provide consistent and efficient analysis of financial management data to our client councils.



You will manage and support the Business Partner Team in the setting of annual budgets for a diverse range of public sector services, reporting financial performance and support the technical team on completion of the final accounts. Working with your team you will provide support to budget managers and prepare reports to update stakeholders on the financial performance of the organisation.



You will be:

Professionally curious – see a problem, identify an inconsistency, work with colleagues to understand.
A critical friend - providing insight and guidance to you colleagues and clients, ensuring plans, budgets, forecasts align to strategic objectives.
Analytical - identifying and developing new opportunities and balancing risk through analysis of management information data.
A people person – a collaborator, interested in developing the skills of colleagues and explaining and listening to clients to improve understanding of data.


If that sounds interesting, this could be the role for you!



Our Financial Services Department also provide client councils with products and solutions for making payments to its business partners and suppliers as well as delivering and maintaining several complex financial systems that are key to the day to day running’s of our high quality end to end financial management.



What we need from you:

Fully CIPFA/CIMA/ACCA qualified
Experienced in public sector finance
Ability to lead and motivate a team as well as manage workloads within tight timescales.


We offer great benefits including:

Local Government Pension Scheme, 23.1% employer contribution
26 days annual leave plus bank holidays and the option to purchase up to 5 days extra
Get your birthday off*
Agile working policy- Minimum of 2 days working in the office per week
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Inclusive employment policies including gender neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees’ lives
We support your career development
*A qualifying period will need to be completed to obtain these benefits

For more information about PSPS, you can view our corporate video and read all about our benefits on our website.



ABOUT US:

PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company operates from its offices in Spalding, Boston, and Horncastle. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services.

The Company primarily delivers these services to its three client Councils, in support of the South & East Lincolnshire Councils Partnership (S&ELCP), across the Company itself and externally to a resident population of approximately 305,000 across the geographical boundaries of South Holland, East Lindsey and Boston.

We aim to be a competitive employer of choice within the local area, and within the public sector landscape as a service provider. We work hard to ensure we model our values and behaviours in developing and investing in our people and seek to be bold and innovative.



If you are interested in having a confidential conversation about the role, please contact: Carl Holland – Head of Finance (Client) (carl.holland@pspsl.co.uk) 01522 213962



PSPS is committed to supporting applicants and employees with a disability or long-term health condition and has committed to be a Disability Confident employer.

PSPS is proud to offer equal opportunities to all qualified applicants regardless of age, cultural background, disability, sex, gender reassignment, marriage and civil partnership, nationality, political belief, race, veteran status, religious or sexual orientation.

PSPS reserve the right to change the closing date, depending on application numbers. Interviews will be arranged when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.

Proud member of the Disability Confident employer scheme

As part of our exciting service transformation, we are looking for an experienced, motivated and ambitious Revenues and Benefits professional to join us in a new position of Revenue and Benefits Team Leader.



PSPS delivers Revenues and Benefits services to around 150,000 Council Tax, and 25,000 Benefit customers on behalf of our three client councils.



Reporting to the Deputy Head of Revenues and Benefits, initially you will lead on the transfer and integration of the Customer Engagement team and function into the Revenues and Benefits service. Using your leadership skills and your extensive Revenues and Benefits technical knowledge and experience, you will lead and develop a high-performing team which puts the customer at the heart of the service, with first time resolution, and demand reduction being key objectives.



As a leader in our organisation, you will work collaboratively as part of the Revenues and Benefits Management Team, contributing to the direction and transformation of the service, and our ‘one team’ culture.



If this sounds interesting, it could be the role for you!



What we need from you:

Exceptional technical knowledge and extensive experience in local taxation and / or housing benefits
Ability to lead, develop and motivate a high-performing team in a busy and demanding environment,
Excellent communication, ICT and change management skills,
Exceptional planning and organisation skills, with ability to adapt and respond efficiently and confidently to changing demands and priorities.


We offer great benefits including:

Local Government Pension Scheme, 23.1% employer contribution
26 days annual leave plus bank holidays and the option to purchase up to 5 days extra
Get your birthday off*
Agile working policy- Minimum of 2 days working in the office per week
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Inclusive employment policies including gender neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees’ lives
We support your career development
*A qualifying period will need to be completed to obtain these benefits



For more information about PSPS, you can view our corporate video and read all about our benefits on our website.



ABOUT US:

PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company operates from its offices in Spalding, Boston, and Horncastle. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services.

The Company primarily delivers these services to its three client Councils, in support of the South & East Lincolnshire Councils Partnership (S&ELCP), across the Company itself and externally to a resident population of approximately 305,000 across the geographical boundaries of South Holland, East Lindsey and Boston.

We aim to be a competitive employer of choice within the local area, and within the public sector landscape as a service provider. We work hard to ensure we model our values and behaviours in developing and investing in our people and seek to be bold and innovative.



If you are interested in having a confidential conversation about the role, please contact Bob Wagstaff on 01507 613309 or Sharon Hammond on 07958 805251



PSPS is committed to supporting applicants and employees with a disability or long-term health condition and has committed to be a Disability Confident employer.

PSPS is proud to offer equal opportunities to all qualified applicants regardless of age, cultural background, disability, sex, gender reassignment, marriage and civil partnership, nationality, political belief, race, veteran status, religious or sexual orientation.

PSPS reserve the right to change the closing date, depending on application numbers. Interviews will be arranged when suitable candidates apply which may be prior to the closing date. The successful candidate will be required to undertake BPSS (Baseline Personnel Security Standard) checks which includes a basic DBS check.

Proud member of the Disability Confident employer scheme

As part of our exciting service transformation, we are looking for an experienced, motivated and ambitious Revenues and Benefits professional to join us in a new position of Revenue and Benefits Team Leader.



PSPS delivers Revenues and Benefits services to around 150,000 Council Tax, and 25,000 Benefit customers on behalf of our three client councils.



Reporting to the Deputy Head of Revenues and Benefits, initially you will lead on the transfer and integration of the Customer Engagement team and function into the Revenues and Benefits service. Using your leadership skills and your extensive Revenues and Benefits technical knowledge and experience, you will lead and develop a high-performing team which puts the customer at the heart of the service, with first time resolution, and demand reduction being key objectives.



As a leader in our organisation, you will work collaboratively as part of the Revenues and Benefits Management Team, contributing to the direction and transformation of the service, and our ‘one team’ culture.



If this sounds interesting, it could be the role for you!



What we need from you:

Exceptional technical knowledge and extensive experience in local taxation and / or housing benefits
Ability to lead, develop and motivate a high-performing team in a busy and demanding environment,
Excellent communication, ICT and change management skills,
Exceptional planning and organisation skills, with ability to adapt and respond efficiently and confidently to changing demands and priorities.


We offer great benefits including:

Local Government Pension Scheme, 23.1% employer contribution
26 days annual leave plus bank holidays and the option to purchase up to 5 days extra
Get your birthday off*
Agile working policy- Minimum of 2 days working in the office per week
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Inclusive employment policies including gender neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees’ lives
We support your career development
*A qualifying period will need to be completed to obtain these benefits



For more information about PSPS, you can view our corporate video and read all about our benefits on our website.



ABOUT US:

PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company operates from its offices in Spalding, Boston, and Horncastle. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services.

The Company primarily delivers these services to its three client Councils, in support of the South & East Lincolnshire Councils Partnership (S&ELCP), across the Company itself and externally to a resident population of approximately 305,000 across the geographical boundaries of South Holland, East Lindsey and Boston.

We aim to be a competitive employer of choice within the local area, and within the public sector landscape as a service provider. We work hard to ensure we model our values and behaviours in developing and investing in our people and seek to be bold and innovative.



If you are interested in having a confidential conversation about the role, please contact Bob Wagstaff on 01507 613309 or Sharon Hammond on 07958 805251



PSPS is committed to supporting applicants and employees with a disability or long-term health condition and has committed to be a Disability Confident employer.

PSPS is proud to offer equal opportunities to all qualified applicants regardless of age, cultural background, disability, sex, gender reassignment, marriage and civil partnership, nationality, political belief, race, veteran status, religious or sexual orientation.

PSPS reserve the right to change the closing date, depending on application numbers. Interviews will be arranged when suitable candidates apply which may be prior to the closing date. The successful candidate will be required to undertake BPSS (Baseline Personnel Security Standard) checks which includes a basic DBS check.

Proud member of the Disability Confident employer scheme

We have an exciting opportunity to join our Customer Contact Team here at Public Sector Partnership Services!



PSPS are recruiting Customer Contact Assistants to join our well-established team, supporting over 400,000 enquiries a year, based at our offices in Horncastle, Boston and Spalding.



Do you want to work in a fast-paced professional environment, where no two days are the same?



We are looking for quick thinking, solution focused individuals, who work with one team approach to improve standards and service. Our recruitment package enables Assistants to join our 6-month programme of exclusive training and mentoring, with ongoing development and support.



As a Customer Contact Assistant, you will provide an efficient, effective and customer-focused first point of contact for customers telephoning and emailing our Client Councils spanning across 3 districts. Leading on enquiries at our reception and post room also, you will provide customers with a knowledgeable and professional service covering a range of council services. Ensuring that all contacts are managed in an efficient, caring manner and that excellent customer service is delivered.



What you will need:

Working in a busy Contact Centre environment, you will be able to communicate effectively by telephone, in writing and face-to-face.
Previous experience in working in a customer focused environment.
Hold Grade C (4) or above (or equivalent) in English and be competent in using Microsoft Office packages.
Hold a high level of experience in dealing with challenging customers and have a high understanding of customer care.
Be flexible and adaptable to service requirements and change.
High accuracy when following processes.
Work constructively with others and use own initiative.
Be confident to actively promote all self- serve and digital contact channels and assist with a variety of admin tasks.


Customer Contact have main offices in Horncastle, Boston, and Spalding and whilst this role will be based at one of these locations, it is expected that occasional travel between these locations will be required for training, collaboration and to meet business needs.



We offer great benefits including:

Local Government Pension Scheme, 23.1% employer contribution
26 days annual leave plus bank holidays and the option to purchase up to 5 days extra
Get your birthday off*
Agile working policy- Minimum of 2 days working in the office per week
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Inclusive employment policies including gender neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees’ lives
We support your career development
*A qualifying period will need to be completed to obtain these benefits



For more information about PSPS, you can view our corporate video and read all about our benefits on our website.



ABOUT US:

PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company operates from its offices in Spalding, Boston, and Horncastle. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services.

The Company primarily delivers these services to its three client Councils, in support of the South & East Lincolnshire Councils Partnership (S&ELCP), across the Company itself and externally to a resident population of approximately 305,000 across the geographical boundaries of South Holland, East Lindsey and Boston.

We aim to be a competitive employer of choice within the local area, and within the public sector landscape as a service provider. We work hard to ensure we model our values and behaviours in developing and investing in our people and seek to be bold and innovative.



If you are interested in having a confidential conversation about the role, please contact Michelle Chapman, Customer Contact Team Leader, on 01205 314207.



PSPS is committed to supporting applicants and employees with a disability or long-term health condition and has committed to be a Disability Confident employer.

PSPS is proud to offer equal opportunities to all qualified applicants regardless of age, cultural background, disability, sex, gender reassignment, marriage and civil partnership, nationality, political belief, race, veteran status, religious or sexual orientation.

PSPS reserve the right to change the closing date, depending on application numbers. Interviews will be arranged when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.

Proud member of the Disability Confident employer scheme

Award winning Lincolnshire firm are seeking applications from ambitious litigation solicitors.

You will be over one year pqe and have some experience of running a plethora of commercial cases such as sale and supply disputes, property litigation, warranty claims and IP disputes.

Chance to join a top flight team offering a competitive package

Proud member of the Disability Confident employer scheme

Award winning Lincolnshire firm are seeking applications from ambitious litigation solicitors.

You will be over one year pqe and have some experience of running a plethora of commercial cases such as sale and supply disputes, property litigation, warranty claims and IP disputes.

Chance to join a top flight team offering a competitive package

Proud member of the Disability Confident employer scheme

Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Cardiology needs you!