Total 6 job vacancies by ACT Training Ltd

The Digital Transformation Team are responsible for the development and effective management of emerging technology, overseeing the ordering and allocation of IT new trial equipment, supporting the implementation of the Digital Strategy, and providing accurate timely statistical information. Creating effective relationships with stakeholders and technology partners to improve service provision where IT is the enabler.

As a Corporate Apprentice you will be supported in the workplace to develop the skills you need to make an effective contribution to our Service. You will be provided with a range of workplace activities and experiences, as directed by the manager, and will undertake a range of duties and learning opportunities including, but not limited to, those listed below, whilst also undertaking and completing a relevant Apprenticeship qualification.
• Learn to undertake System Support tasks, including troubleshooting, system maintenance, and user support.
• Learn to collaborate: Working within a dynamic team environment, fostering collaboration and teamwork skills
• Assist the team with activities related to system development and improvement of the service, identifying opportunities for improvement, and monitoring the implementation of new software.
• To assist the team with sourcing and allocation of IT equipment for teams within Adults, Housing & Communities.
• To contribute to the effective day to day operation of IT systems, assisting the team carry out system management functions, monitoring, reporting and recording any faults.
• To assist in producing accurate and timely reports including statistical information.
• To assist with scheduling upgrades and security backups of systems.
• To assist the team with activities to examining existing IT and business models and help identify new requirements.
• To participate in project tasks relating to system development and implementation, developing, and updating project plans and co-ordinating the necessary work.
• To assist the team with the co-ordination of new systems, ensuring new versions are tested and implemented effectively including data migration
• To participate in tasks related to the implementation of new systems implementation and data migration.
• To provide assistance and support to other staff and managers regarding the correct operation of IT systems.
• To play an active part in the Digital Transformation Unit, ensuring that good communication is maintained within the team and contributing to the work of the team as a whole.
• To communicate with stakeholders and any other interested parties in writing and by telephone.
• To carry out any general duties as reasonably required including maintaining records and to provide monitoring information as required.
• To actively support the work of the team regarding the development and use of current and emerging technology.
1. To participate actively in supporting the principles and practice of equality of opportunity as stated in the Council’s Equal Opportunities Policy.
2. To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts or omissions and to comply with all health and safety legislation as appropriate.
3. To, as a statutory duty, adhere to the Council’s Corporate Safeguarding Policy and associated policies and procedures and to report concerns regarding the safety and wellbeing of children or adults at risk. In order to support you in this, you are required to access safeguarding training at the level which is relevant to this post.
4. As a term of your employment you may be required to undertake such other duties and/or times of work as may reasonably be required of you, commensurate with your grade or general level of responsibility within the organisation.
5. 5. Although you will be provided with a base, you will be required to work from various locations in accordance with the needs of the role.
• To be proactive, adaptable, and responsive to change
• To assist with the provision of a high-quality service – this may include developing homeworking skills for some roles.
• To support internal and external customer requests and ensure internal and external customer satisfaction.
• To communicate with a range of internal and/or external customers as required
• To assist other team members in the carrying out of their duties
• To work with others to carry out duties linked to the section in which the Apprentice is placed.
• To undertake and complete all training and development experiences as required.
• To participate in Corporate Scheme events

In this Corporate Apprentice (Level 3) role you will learn:

Financial administration on our SAP system
Recruitment practises by helping managers across the directorate recruit.
Minute taking
Ad-hoc project support tasks
Key tech skills such as Sharepoint and Excel
Shadowing key project meetings to gain experience and knowledge working in a project management environment
To support your development, you will also undertake a Welsh Government Apprenticeship Framework Qualification in Digital Skills for Business at Level 3 in the role and will receive on the job training and supervision to help you deliver an efficient and effective service in a positive and customer focussed manner. You will also be supported by a named mentor who will encourage you to develop a range of transferrable skills to support your career progression.

Many of our teams work online with a mix of home or hybrid (office) working. Where homeworking is required, you will be given the necessary equipment and training, however, you will need to arrange your own internet connectivity (support may be available to help with this).
The Business & Project Support Team provide a wide variety of support to teams across the Adults, Housing & Communities directorate ranging from financial assistance, to arranging and taking meetings, to ad-hoc project support.
• Gain experience of working in a Project Management environment including attending /shadowing meetings to gain project management experience and background
• Undertake a range of project support tasks as needed eg assisting with the production of documents, document updates, low level business analysis and production of charts or information for reports etc.
• Use of our financial monitoring software (SAP) to assist the team to raise invoices and Purchase Orders.
• Arranging project meetings or meetings for senior management.
• Creating a record of meeting discussions eg drafting Minutes of Meeting
• Use of key business support software such as Sharepoint, Microsoft Office Applications eg Excel, PowerBi, Teams etc
• Email inbox monitoring and responding to or forwarding on enquiries for action
• Providing general project administration support

2. To develop transferrable workplace skills e.g.
• To be proactive, adaptable, and responsive to change
• To assist with the provision of a high-quality service – this may include developing homeworking skills for some roles.
• To support internal and external customer requests and ensure internal and external customer satisfaction.
• To communicate with a range of internal and/or external customers as required
• To assist other team members in the carrying out of their duties
• To work with others to carry out duties linked to the section in which the Apprentice is placed.
• To undertake and complete all training and development experiences as required.
• To participate in Corporate Scheme events
1. To participate actively in supporting the principles and practice of equality of opportunity as stated in the Council’s Equal Opportunities Policy.
2. To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts or omissions and to comply with all health and safety legislation as appropriate.
3. To, as a statutory duty, adhere to the Council’s Corporate Safeguarding Policy and associated policies and procedures and to report concerns regarding the safety and wellbeing of children or adults at risk. In order to support you in this, you are required to access safeguarding training at the level which is relevant to this post.
4. As a term of your employment you may be required to undertake such other duties and/or times of work as may reasonably be required of you, commensurate with your grade or general level of responsibility within the organisation.
5. Although you will be provided with a base, you will be required to work from various locations in accordance with the needs of the role.

The Energy & Sustainability team (part of the One Planet Cardiff team) engages and works with a network of staff across the council working to tackle the impacts and causes of climate change, both in relation to the Council as a business and the wider city. This role will support the team with carbon reporting and data presentation for the Council and individual Directorates within and for the city of Cardiff.
Assist with collating, maintaining, analysing data and creating charts in relation to support carbon data reporting using relevant software eg Excel, PowerBi, Microsoft Office applications and bespoke Council systems.
Support the team with tasks to ensure the accurate and prompt recording and handling of data for the organisation as a whole, individual Directorates e.g. energy, fleet, procurement emissions data and the City of Cardiff.
Assist the team deliver a range of carbon reporting related administration and business support tasks including meeting organisation and administration, maintenance of records and provision of data.
Assist in the formatting, maintaining quality assurance and the presentation of key data or documents (particularly Excel spreadsheets) in order to provide consistency in carbon reporting and presentation across the organisation and Directorates.
Assist with enquiries and act as a point of contact for requests
Assist the team with activities to support Council Directorates with carbon reporting research and data collation and eg review of carbon reporting business practices.
Support carbon reporting project planning, implementation and governance
To be proactive, adaptable, and responsive to change
To assist with the provision of a high-quality service – this may include developing homeworking skills for some roles.
To support internal and external customer requests and ensure internal and external customer satisfaction.
To communicate with a range of internal and/or external customers as required
To assist other team members in the carrying out of their duties
To work with others to carry out duties linked to the section in which the Apprentice is placed.
To undertake and complete all training and development experiences as required.
To participate in Corporate Scheme events

The Digital and Business Support Team is responsible for ensuring effective and efficient systems are in place to support the delivery of directorates services in relation to transport, highways and climate change.

You will support the team by undertaking tasks tosupport compliance with established businesses processes and procedures, review and develop new processes as well as identifying and supporting the development of new projects.

As a Corporate Apprentice you will be supported in the workplace to develop the skills you need to make an effective contribution to our Service. You will be provided with a range of workplace activities and experiences, as directed by the manager, and will undertake a range of duties and learning opportunities including, but not limited to, those listed below, whilst also undertaking and completing a relevant Apprenticeship qualification.
• Assist the team with collating, maintaining and analysing business information, using data systems and handling confidential data securely.
• Assist with activities to support business change aimed at improving work environments and opportunities to increase diversity and inclusion.
• Learn to undertake a range of administration and business support tasks including meeting organisation, maintenance of records and providing monitoring information.
• Assist in the formatting, presentation, maintaining and the quality assurance of key data or documents to support the team to increase consistency across the directorate.
• Assist with enquiries and act as a point of contact for requests
• Assist service areas with inputting and collating data to allow for regular analysis
• Support the team with tasks related to the review of business practices.
• Assist the team with tasks related to project planning, implementation and governance
• Learn to use a range of business software including Microsoft Office, Teams, Excel, Power Bi and bespoke Council systems.

2. Support project planning, implementation and governance

• To develop transferrable workplace skills e.g.
• To be proactive, adaptable and responsive to change
• To assist with the provision of a high-quality service – this may include developing homeworking skills for some roles
• To support internal and external customer requests and ensure internal and external customer satisfaction
• To communicate with a range of internal and/or external customers as required
• To assist other team members in the carrying out of their duties
• To work with others to carry out duties linked to the section in which the Apprentice is placed
• To undertake and complete all training and development experiences as required.
• To participate in Corporate Scheme events

If you would like to work for an organisation that demonstrates outstanding commitment to staff engagement, has gained a place on the Times Best 100 Companies to work for in the UK for the last eight consecutive years and that holds Investors in People Platinum accreditation we would love to hear from you!

Who we are:

As Wales’s largest Training Provider, ACT provide a wide range of training programmes and qualifications including JGW+ Apprenticeships, Higher Apprenticeships and Schools provision across 30 different sectors throughout Wales.

ACT is all about people. With a family feel culture we believe our employees are our greatest asset. We’re all extremely passionate about making a positive difference to people’s lives by providing excellent learning programmes and opportunities.

What you’ll do:,

We are looking for a passionate individual, to deliver and organise training, workshops and blended learning activities to enable learners to achieve all learning outcomes on the ILP whilst meeting requirements of awarding organisations, Welsh Government, Estyn Common Inspection Framework and ACT.

The role is field based and will require the trainer to deliver across routes, however, the trainer will be directly line managed by the Management Route Manager.

ACT is committed to promoting the Welsh language for both staff and learners, and whilst it is not considered essential criteria, the ability to speak Welsh is desirable for this role.

About this Apprenticeship

WJEC are looking for a highly organised individual with a good eye for detail and passion for administration to come and join our Business Development team as a Business Development Administrator Apprentice.

Apprenticeships offer the opportunity to acquire knowledge and skills through on-the-job training, working alongside experienced professionals. During this process, individuals will complete a Business Administration Level 3 qualification, and they will benefit from having a designated mentor or supervisor in the workplace.

This position provides a chance to acquire new skills while also earning an income.



Location:Llandaff, Cardiff

Apprenticeship Level 3 – Business Administration

Hours:Full-time, Permanent



Pay:£23,322 – £25,830 per annum pro rata (Grade 4)

Closing date:
March 21st, 2024

Please note that applications received after the closing date may still be considered, subject to the vacancy being filled.

The role:

The post-holder will work within the sales and marketing function at the WJEC. As part of the role, you will work closely with all divisions within the directorate and provide administrative support to all team members. The post holder will be responsible for engaging regularly with all teams and stakeholders throughout the lifecycle of the sales process. The role currently reports directly into the Business Development Director.

Highly-desirable Criteria
Well-developed written and verbal communication skills
Excellent digital literacy and data reporting skills
Planning and Organisational skills
Market research skills
Customer Service skills
Experience of providing administrative support.
Ability to work as part of a team.
Desirable Criteria
Project Coordination Skills
Social Media Selling Skills
Telemarketing Experience
Welsh language skills, both written and oral.