About the Role
Base Location: Reading
Salary: £26,200 - £39,400 + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.
Working Pattern: Permanent | Full Time | Flexible First options available
What is the Role?
We have an exciting opportunity for a Marketing Operational Comms Executive to join our growing Marketing Team. You'll support the wider Marketing Team in the design and execution of personal and adaptable communications to customers.
You'll play a critical role in supporting our marketing initiatives by ensuring efficient and effective communication across various channels, supporting multiple business objectives and stakeholders. Channels include, but are not limited to, operational letters, emails, scripts, web copy, collateral and video creation. In this role you will:
- deliver customer communications to support SSE and SSE Airtricity stakeholders to drive engagement and meet business objectives.
- be creative and seek out process and customer experience improvements, delivering consistency across all below-the-line communications
- ensure all comms are consistent with brand and tone of voice guidelines and are created within a timely manner
- assist in the production of content to support new product launches and CRM (Customer Relationship Management) campaigns
- effectively implement regulatory requirements across customer and operational comms
- collaborate with teams to ensure alignment of messaging and communication strategies, fostering a cohesive brand image
This role will require regular travel to other SSE offices across the UK and Ireland.
What do I need?
To be considered for this role, we would love you to have:
- demonstrable experience in a marketing, communications, or related field, with a focus on delivering operational communication and project coordination
- exceptional written and verbal communication skills, with the ability to tailor messages for different audiences and channels.
- strong attention to detail, ensuring accuracy and consistency in all communication materials
- the ability to work effectively within cross-functional teams, manage communication with multiple stakeholders and foster open communication and a collaborative spirit
- knowledge of regulatory considerations and compliance
About our Business
SSE is a multinational energy company listed on the FTSE 100, with a vision "to be a leading energy company in a net zero world". Were investing £24bn+ by the end of the decade to help deliver our Net Zero Acceleration Programme.
Part of SSE Plc, Energy Customer Solutions is the Customer facing division - providing energy and low carbon solutions to over 1.3million customers. We have a strong market position with great customer relationships and expert customer teams working in Belfast, Cardiff, Dublin, Perth, and Reading.
In Great Britain we operate under the brand SSE Energy Solutions providing energy and related energy solutions (EV, Solar, Smart, Heating & Cooling etc) to businesses of all sizes and public sector organisations across Great Britain.
In Ireland - we operate under the brand SSE Airtricity providing energy and related energy solutions (Solar, EV etc) to homes, businesses including public sector organisations across the island of Ireland.
We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and were a partner to customers and stakeholders as they seek ways to respond to the climate crisis.
Help us power change.
Whats in it for you?
An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more. View our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE to find out more.
Next Steps
All applications should be submitted online, and we'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Andy on 01738 340826.
Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.
