Total 2 job vacancies by Advocate Group Ltd T/A Homeclaims Ltd

We are looking for a Customer Servicer Supervisor to develop our Service Team from inception through to maturity.

Have proven experience of managing a service based team.
Have a hands on, can do positive attitude.
Be results driven and set high standards for themselves and their colleagues enjoy coaching and developing others to succeed.
Develop and implements policies and procedures to deal effectively with customer
requirements and complaints.
Have an understanding of CRM systems and how they can be used to improve
efficiency.
Understanding compliance and legal frame works related to customer queries.
Be proactive and willing to challenge the status quo.
Have excellent written and oral communication skills
A minimum of 5 years relevant experience is required although no experience
of our industry is required.
May require travel to client sites nationally to ensure quality assurance.

On offer is a competitive salary plus benefits and perks.
We welcome applications from all suitably skilled or qualified applicants, regardless of their race, gender, disability, religion/beliefs, sexual orientation or age.
Hours Per Week:37.5
9.00am-5.00pm Monday to Friday.
30 mins unpaid lunch.

Please refer to our website for a description of the company.
www.homeclaims.co.uk

We are looking for a Graphic Designer who will work to create visual content to help drive recruitment and sales campaigns – from branded collateral to social media graphics, animations, video, photography and advertising content. All content will be engaging and aligned with current brand values.

As the Graphic Designer will support all marketing efforts and be comfortable creating and storing a range of digital assets for use in various campaigns.

You will be working alongside the senior leadership team and reporting directly to the Group Head of Marketing.

Core responsibilities

Create a wide range of digital assets to support marketing activities and campaigns – including but not limited to social media, graphics, animations, photos, video content, infographics, advertising content, newsletters, printed materials and logos.

To ensure all assets are stored and maintained in a logical and consistent manner.

Ensure all assets are fit for purpose and within brand guidelines.

You will need to have/be:
Knowledge of standard graphic design packages including Adobe InDesign, Photoshop and Illustrator and skilled in every step of the design process from concept to final deliverable
Excellent project and time management skills
An eye for a story and a creative approach to creating digital content – the ability to take concepts and ideas and create visual representations, in both print and electronic media
Ability to collaborate with multiple teams
Good understanding of branding and marketing
Photography experience and proficiency in photo-editing software
Excellent verbal and written communication
Attention to detail
Ability to manage multiple projects
Experience of content marketing

Based on 37.5 hours per week. 9.00am-5.00pm Monday to Friday. 30 mins unpaid lunch. Statutory UK holidays.