Total 10 job vacancies by Assurity Trusted Solutions Pte. Ltd.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Cloud Infrastructure Engineer (Migration Engineer) to join us!

• Work with Agency IT on the IT onboarding and enablement of Agencies' endpoint to the central architecture in a phased approach, ensuring a smooth transition for each agency.
• Work closely with Agency IT to whitelist network access for applications, including network configuration changes, connectivity testing, troubleshooting, and integration with SSO, to ensure seamless integration to the central architecture.
• Work with Agency IT on the device provisioning process using Windows Autopilot and coordinate the central provisioning of laptops, if applicable.
• Work with Agency IT to troubleshoot app packaging issues and ensure the compatibility and functionality of the applications on the new endpoint solution.

Requirements

• Comfortable with a 1.5-year direct contract
• At least 5 years of experience in the above domain areas
• Proven track record of large-scale ICT migration projects, particularly in the deployment of endpoint, end user services, or security solutions.
• Good understanding of endpoint management, endpoint security, and network solutions including Windows Autopilot, Microsoft Endpoint Manager, M365 services, Entra ID, SSE technologies, DNS, and network architecture.
• Experience in network troubleshooting for endpoints and applications.
• Candidate who can start work within short notice is preferred.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience.

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS's privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Benefits

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

As part of the IT Infrastructure team, you will be responsible for enterprise data backup protection and to optimized end-to-end Enterprise backup operations to support the digitalisation requirements of MPA. In addition, you will:

• Ensure that IT infrastructure projects are implemented within schedule, in accordance to the requirements, quality and security standards of the Authority and Whole of Government (WOG).
• Manage the day-to-day Storage and enterprise backup administration
• Identify, explore and introduce new technologies for better scalability, resiliency and performance of the IT infrastructure, while ensuring a sustainable and lower cost of ownership of the IT infrastructure.

Your key duties and responsibilities will include:

• Perform daily monitoring, maintenance, and troubleshooting of backup jobs on platforms (Windows, VMware, Nutanix and UNIX/Linux servers)
• Manage and support Storage systems, including patch management remediation, capacity planning, configuration management, provisioning and zoning of new servers on SAN switches.
• Installation, configuring and troubleshooting of Windows Servers, MS Failover Cluster, Veritas Storage system & Hitachi SAN
• Troubleshooting of VERITAS NetBackup and SAN issues
• Analyse backup software performance and monitoring of scheduled backups to ensure success or take remedial action for backup failures
• Monitor usage and performance of storage and perform capacity planning for storage growth
• Manage storage and backup changes through change request process & provide status reports to the relevant parties.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated
• Manage backup replication and data movements during activities such as disaster recovery
• Perform regular DR (Disaster Recovery) test plan of backup data restoration and storage replication availability.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties
• Manage the technology refresh plan to ensure software and hardware compliance
• Responsible for performing Backup ad-hoc operational tasks and maintaining availability at the POCC sites.
• Ensure compliance with internal Quality Management System and Government IM8 and CSA requirements for IT and cybersecurity.
• Work closely with colleagues, developers, testers and users to ensure technical compatibility on infrastructure and application systems integration and user satisfaction.

Requirements

• Minimum 5 years relevant working experience in storage and backup administration in large or complex environment.
• Strong knowledge in Veritas Netbackup / Veeam / Dell Tape Library / Hitachi VSP, HUSVM, Brocade and Cisco SAN switches
• Knowledge in OS Windows / Linux / UNIX / Virtualization platform / SQL databases
• Experience in tapeless backup solution to Cloud will be an advantage.
• Good verbal and written communication skills.
• Strong analytical and problem solving skills.
• Good interpersonal and team management skills.
• Competent in administration of Windows servers, Unix/Linux servers, VMware, Veeam and NetBackup.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Assurity Trusted Solutions (ATS) is a wholly-owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

Responsibilities

Middleware Administration

• Responsible for providing technical services to support environment provisioning, software integration and projects from deployment planning, setup & testing, pre-production readiness to production cutover;
• Hands-on experience on Middleware technologies such as Webserver Apache, IIS, WebLogic, JAVA & .NET based Application server, SSO server, Scheduling and Enterprise Backup;
• Responsible for software upgrades and patching ensuring that the platforms are performing to their potential & meet security compliance;
• Collaborate with Cyber Security and identify solutions for remediation of vulnerabilities in the web and middleware infrastructure;
• Developing and maintaining infrastructure/process logs, documentation, process metrics and capacity trending will be part of the daily activities;
• Participate in 24/7 support by acting as an escalation point for any production issues;
• Responsible for monitoring and optimizing the performance of middleware systems. This may involve diagnosing and resolving issues related to scalability, throughput, latency, and overall system efficiency.
• Work closely with developers, system administrators, and other stakeholders to understand their requirements and provide technical support;
• Stay current with trends and incorporate emerging technology to benefit the platform for on premise and cloud solutions;

Requirements

• At least 3-5 years of Middleware support experience, preferably in large-scale government projects;
• Candidate with strong infrastructure/technical background with knowledge on message-oriented applications in cloud-native architecture will have an advantage;
• Strong understanding of high-availability architectures. Hands-on experience in Clustering, Load Balancing and failover management;
• Work under minimal supervision and take ownership of middleware incidents end to end
• A good working knowledge in UNIX-platform based Web-App administration is a must;
• Good verbal and written communication skills.
• Strong analytical and problem solving skills.
• Good interpersonal and team management skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions! The remuneration package will commensurate with your qualifications and experience.

Interested applicants, please click "Apply Now".We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

You will be a member of the project development team under the IT Applications Development Hub. You will be involved in driving the creation of innovative enterprise solutions as per evolving business needs for the line divisions on ServiceNow as part of the end-to-end agile development lifecycle for in-house projects starting from UI/ UX Design to Cloud Engineering & Operations, Software Development, DevSecOps, Quality Assurance and Application Security.

Key Responsibilities

1. Work with Digital Business Analysts as they engage the Product Owner and stakeholders to sense make and produce the business and functional requirements as part of requirements gathering
2. Work with UI/ UX Designer as they engage the Product Owner and stakeholders for user research to produce the User Journey Maps and high-fidelity wireframes, which feeds into development sprints
3. Create and customise Service Portals, Themes, Pages, Widgets, Menus and Search Sources on the ServiceNow Platform
4. Develop on ServiceNow using scripts, business rules, workflows, web services etc
5. Integrate ServiceNow with existing enterprise systems where required
6. Loading and maintaining data between ServiceNow and integrated systems using import sets
7. Perform Administration of ServiceNow modules and applications, which include CMDB, Accounts, Service Request/ Catalog Management, Knowledge Management, Self-Service Portal, Dashboard and Reporting etc
8. Create and run automated functional tests using ServiceNow Automated Test Framework (ATF) where applicable
9. Work with DevSecOps Engineer to employ CI/CD pipelines as part of DevSecOps to continuously iterate and improve existing software based on stakeholder’s feedback, where applicable
10. Work with QA Engineer to prepare test cases as well as entry and exit criteria for SIT and UAT to ensure that user requirements are met as described per product backlog
11. Work with Application Security Engineer to perform System Security Acceptance Test (SSAT), which includes Secure Code Review (SCR), Vulnerability Assessment (VA) and Penetration Test (PT) and remediate the security findings before seeking clearance and approval from CISO and CIO respectively
12. Maintain and update library of reusable APIs, components and modules
13. Develop technical documentation to guide future software development projects

Requirements

1. At least 6 years of hands-on experience on ServiceNow (Service Portal and ITSM) is required
2. Solid grasp of API, JSON, MID Servers and associated technologies that can integrate with ServiceNow
3. Highly proficient in programming languages such as HTML/CSS, Javascript, Java, AngularJS, Bootstrap or other relevant programming languages
4. Participated in at least one full software or product development cycle, preferably using Agile Methodology
5. Excellent communication skills
6. Teamwork and collaboration skills
7. Possess critical thinking and problem-solving skills

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Responsibilities

• Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh for Microsoft suite of services:o Microsoft 365 (such as Exchange Online, OneDrive, SharePoint Online,Teams, Viva etc.)

o Dynamics 365 including Power BI, Power Automate and Power Platform

o MS Enterprise Mobility Suite (Intune, MCAS Azure Information Protection)

o Microsoft Entra (configuring and setting up the synchronisation of on-premise AD with

Microsoft Entra ID, federation services)

o Other Microsoft products such as Stream, Telephony services.

• Ensure the operations process and controls are clearly documented and operationalised
• Plan, design and support Technology Refresh and migration activities for the infrastructure services.
• Ensure smooth service delivery and implementation within the business context.
• Understand technical, quality management and security guidelines and policies and ensure operations processes and supporting systems comply with these policies and guidelines.
• Manage infrastructure operations and support and ensure delivery of services meet agreed service levels.
• Propose new solutions to enhance operational efficiency and improvement of infrastructure.
• Other duties as may be delegated by the Manager or Team Lead from time to time.

Responsibilities:

· Work with Product Owners and Product Principals to implement and support EID devices to authenticate and access to M356 apps and onboarded enterprise apps

· Conduct system health check and proactively identify and troubleshoot issue in end-to-end manner.

· Manage the change, release, incident, problem management processes in ITSM platform.

· Document processes and configurations for knowledge base and FAQ for agencies to self service.

Requirements:

· Previous success with Identity and Access Management (IAM) and governance processes. Candidate should be well-versed in Entra ID (Azure AD), Active Directory, Enterprise Applications, Conditional Access Policy management, MFA, and SSO

· Experienced in deploying, configuring and troubleshooting the EntraID authentication and access for federated login with on-prem Active Directory and ADFS and cloud login.

· Experienced in modern authentication protocol such as OIDC, SAML, Sign-in methods (WHFB, MFA, cert/key-based) to support the devices, users and application access.

· Candidate who can automate routine tasks related to Entra ID management. They should be able to write scripts, automate user provisioning, and streamline
processes.

Preferred certifications and skills:

· Microsoft Identity and Access Administrator

· Microsoft Azure Administrator Associate

· Graph Explorer or the Microsoft Graph PowerShell SDK

· Devops such as Gitlab, Jira, Confluence

Plan, implement and manage the following IT infrastructure to support the digitalisation requirements of MPA and the shipping community, in accordance with the Government’s information security and system resiliency requirements:

• Windows servers administration
• UNIX/Linux administration
• Compliance to IM8 and CSA requirements for IT infrastructure, cyber-security and critical systems.

Key Responsibilities:

• Ensure that IT infrastructure projects are implemented on schedule in accordance to the requirements, quality and security standards of the Authority and Whole of Government (WOG).
• Manage the day-to-day Windows and UNIX/Linux administration including Whole-of-Government IT infrastructure projects.
• Manage IT infrastructure and application systems integration and ensure its compliance to IM8 and CSA requirements.
• Identify, explore and adopt new technologies and solutions into MPA IT infrastructure for enhanced scalability, resiliency and performance, while ensuring a sustainable and lower cost of ownership.
• Develop and maintain standards and best practices in building Windows solutions.
• Manage vendors and product/service contracts.

System Administration

• Support IT application and infrastructure project implementations.
• Manage Windows Servers supporting various application systems.
• Manage UNIX/Linux Servers supporting various application systems.
• Implement and manage server virtualisation.
• Review of application architecture designs for efficient and secure application access.
• Manage service levels of vendors/suppliers for IT infrastructure contracts.
• Maintain high availability and optimal performance of the Windows and UNIX/Linux servers.
• Manage security protection on Production, Acceptance and Test computing environments.
• Analyse and solve end user problems related to IT infrastructure.
• Maintain and validate the IT Disaster Recovery Plan.
• Proactively manage the technology refresh plan to address software and hardware obsolescence.
• Ensure compliance with internal Quality Management System and Government IM8 and CSA requirements for IT and cybersecurity.
• Work closely with engineers, developers, testers and users to ensure technical compatibility on infrastructure and application systems integration and user satisfaction.

Project Management

• Plan, design and implement IT infrastructure architecture.
• Manage and co-ordinate vendors/suppliers and users in maintenance and project rollout.
• Evaluate & introduce new system technologies.
• Ensuring that budgets are adhered to and deadlines met.
• Draw up, supervise and document testing schedule and results.
• Oversee systems implementation including data migration.

Requirements

• Background in Computer Science, Engineering or related disciplines.
• Minimum 5 years’ experience in administration of Windows/Unix/Linux servers.
• Detailed knowledge of Windows/Unix server setup, deployment and maintenance.
• Ability to create scripts in Perl, Python, PowerShell and similar languages.
• Experience with databases, patch management, data backup and networks including LAN and WAN.
• Familiar with modern operating systems and server platforms.
• Experience with VMware, Clustering, NetBackup and Nutanix will be an advantage.
• Ability to thrive under pressure, function and deliver effectively in a fast-paced environment
• Strong problem solving and analytical skills
• Good command of English, both written and spoken
• Be prepared to work in a team providing 24x7 support
• Strong documentation skills
• Excellent communication and interpersonal skills

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Senior Cloud Infrastructure Engineer (Operations) to join us!

Responsibilities:

- Work with Product Owners, internal engineering team and Product Principals to oversee the design, implementation and operation of various tools on-prem/ cloud, including but not limited to:

• Microsoft Endpoint Configuration Manager

• Microsoft SQL

• Nexthink

• Scripting in Powershell and VB script

- Manage the change, release, incident, problem management processes.

- Ensure timely handling of requests and queries.

- Lead incident response and recovery by analysing the root cause and submission of RCA report.

- Drive improvement in operation effectiveness by working with other Product owners to implement the logging, monitoring and alerting tools.

Requirements

Minimum seven (7) years of IT experience, with three (3) years' hands on experience in Project implementation, Microsoft SQL and implementing software management in an enterprise;

- Minimum a year of experience in a Site Reliability Engineering (SRE) is preferred;

- Microsoft 365 Certified: Endpoint Administrator Associate, for demonstrating the technical skills and knowledge of endpoint management and security using Microsoft 365 tools and services.

- Comfortable with a 5-year direct contract

Additional 1 or more certifications:

- DevOps Institute: Site Reliability Engineering Foundation, for demonstrating the skills and knowledge of applying DevOps principles and practices to the endpoint engineering process

- Exam MS-102: Microsoft 365 Administrator: deploys and manages Microsoft 365 and performs Microsoft 365 tenant-level implementation and administration of cloud and hybrid environments

- ITIL 4 Foundation Certification, for demonstrating the skills and knowledge of the ITIL framework and best practices for ITSM.

Benefits

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS's privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Senior Cloud Infrastructure Engineer (II) - Device Connectivity (Network) to join us!

Responsibilities:

Work with Product Owner and Product Principals to operate the various Zero Trust networking components, including:

• Security Service Edge

• Remote Browsing Isolation

Work with Central ICT Infra teams to operate the on-prem components of the SSE platform.

Oversee a team of Ops Engineers to manage the change, release, incident, problem management process.

Ensure timely handling of requests and queries.

Lead incident responses and recovery by analzing the root cause and submissions of RCA Report.

Conduct system health check and proactively identify and troubleshoot issue in end-to-end manner.

Drive improvement in operation effectiveness by implementing the monitoring and alerting tools.

Document the requirement and specification to address the needs for all Public Service agencies.

Requirements:

• Good understanding of networking concept & System Architecture with experience in Automation and Devops.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS's privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Benefits

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

You will plan, implement and manage the following IT infrastructure to support the digitalisation requirements of the organisation and the maritime community:

• Database Administration
• Compliance requirements for IT infrastructure, cyber-security and critical systems.

Key Responsibilities:

• Manage Sybase, Oracle and Microsoft SQL Server databases supporting various application systems.
• Maintain high availability and optimal performance of the databases, web application servers and web servers through database or OS clustering.
• Review of application design and coding for efficient database access.
• Manage security protections on Production, Disaster Recovery, Acceptance and Test computing environment.
• Ensure compliance with Government and CSA security policy in addition to the Quality Management System.
• Enforce corporate data management policy.
• Manage the service level of vendors/suppliers for IT infrastructure contracts.
• Analyse and solve end user problems related to IT infrastructure.
• Maintain and validate the IT Disaster Recovery Plan.
• Ensure project and operation documentations are kept up-to-date.
• Work closely with colleagues, developers, testers and users to ensure technical compatibility on infrastructure and application systems integration and user satisfaction.

Requirements

• Minimum 7 years’ experience in administration of Sybase or Oracle databases including RAC and Dataguard, MSSSQL Servers.
• Experience with Unix/Linux operating system, Veritas/Oracle Clustering, Oracle WebLogic application servers and Oracle web servers running on various server platforms, cloud native databases and Nutanix will be an advantage.
• Experienced in Unix scripting to automate DBA tasks including regular maintenance jobs
• Ability in resolving database alerts and issues
• Proactive capacity monitoring and performance analysis
• Experience in patching and upgrading Oracle Dataguard and RAC environment
• Knowledgeable in database replication and database performance optimisation.
• Ability to thrive under pressure, function and deliver effectively in a fast-paced environment
• Strong problem solving and analytical skills
• Good command of English, both written and spoken
• Be prepared to work in a team providing 24x7 support
• Strong documentation skills
• Excellent communication and interpersonal skills

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.