Total 2 job vacancies by Bte Consultants Pte. Ltd.

Position: Administrative Assistant

Industry: Engineering Consultancy

Location: Vision Exchange, 2 Venture Drive, Singapore 608526

Salary: $3,200 - $3,400 per month

Employment Type: Full-Time

Experience Required: 2+ years in a relevant role

Minimum Qualification: Advanced Diploma/Post-Diploma or equivalent in Business Administration or related fields

Overview
At BTE Consultants, we are dedicated to excellence and committed to delivering top-tier service to our clients. As an Administrative Assistant, you will play a pivotal role in ensuring client satisfaction by addressing inquiries, managing communications, and supporting project teams. This is a fast-paced, dynamic position ideal for someone who thrives under pressure and is willing to go above and beyond to meet client needs.

Key Responsibilities:

• Serve as the main point of contact for client inquiries, concerns, and feedback.
• Resolve client issues efficiently, collaborating with internal departments as necessary.
• Schedule and coordinate meetings, consultations, and site visits between clients and engineering teams.
• Collect and relay client feedback to the appropriate teams to enhance services and deliverables.
• Maintain organized and accurate records of all client interactions, tracking communications for follow-up.
• Work closely with sales, engineering, and project management teams to ensure smooth service delivery.
• Stay informed on the latest trends and best practices in engineering consultancy to provide up-to-date and relevant information to clients.
• Commit to ongoing learning and development, even outside of regular work hours.

Qualifications:

• A Bachelor’s degree or diploma in Business Administration, Communications, or a related field.
• Previous experience in customer service or client-facing roles.
• Strong communication and interpersonal skills.
• Proficiency with CRM software and other relevant tools.
• Ability to handle multiple tasks and manage several client accounts simultaneously.
• Strong problem-solving skills and a proactive approach to resolving issues.
• Ability to work well under pressure and in a dynamic, fast-changing environment.

Skills:

• Multitasking and time management
• Microsoft Office Suite (Excel, Word, etc.)
• Invoicing and administrative support
• Sales and engineering knowledge
• Project management support
• Customer satisfaction and service delivery
• Teamwork and communication

Additional Information:

• Job Duration: 30 days (auto-closes on November 15, 2024)
• Job Function: Administration, Consulting, Customer Service, Hospitality, General
• Position Level: Entry-Level/Fresh Graduates
• Work Schedule: Full-time (No flexible working arrangement available)

Overview

.Salary

$1,800 - $2,300

Industry:

Engineering Consultancy

At BTE Consultants, we pride ourselves on our relentless pursuit of excellence and our unwavering commitment to our clients. As a Administrative Assistant, you will be at the forefront of this mission, ensuring that our clients' needs are met with unparalleled dedication. We're looking for someone who thrives under pressure, is comfortable with a dynamic work environment, and is willing to go the extra mile, no matter the hour.

Responsibilities:

1. Act as the primary point of contact for all client inquiries, concerns, and feedback.
2. Address and resolve client issues in a timely and efficient manner, liaising with relevant departments when necessary.
3. Coordinate and schedule meetings, consultations, and site visits between clients and our engineering teams.
4. Gather client feedback and relay it to the relevant departments to improve our services and offerings.
5. Maintain accurate and up-to-date records of all client interactions, ensuring all communication is logged and tracked.
6. Work closely with the sales, engineering, and project management teams to ensure seamless service delivery.
7. Stay updated with the latest in engineering consultancy practices to provide accurate information to clients.
8. Dedicate yourself to continuous learning, even if it means personal time investment.

Qualifications:

1. Bachelor's degree/Diploma in Business Administration, Communications, or a related field.
2. Previous experience in a customer service or client-facing role sector.
3. Communication and interpersonal skills.
4. Proficiency in using CRM software and other relevant tools.
5. Ability to multitask and handle multiple client accounts simultaneously..\
6. Problem-solving skills and a proactive approach to issue resolution.
7. Someone who thrives under pressure, is comfortable with a dynamic work environment, and is willing to go the extra mile, no matter the hour.