Total 1 quality assurance control job vacancies in chesterfield s44 5bl

A Vacancy at Derbyshire Community Health Services NHS Foundation Trust.


To manage telephone enquiries, respond to day-to-day enquiries and maintain an efficient message taking system. Initially with guidance and increasing in autonomy as confidence grows throughout the apprenticeship programme.

To provide first contact via telephone for any Quality Division Specialist Team queries. The majority of work is telephone based

To undertake any other appropriate admin duties as may be assigned from time to time.

The post holder will work towards completing a Customer Service Level 2 Apprenticeship qualification.

Provide first point of telephone contact for staff/patients/visitors to the service and provide non-clinical information as required

To provide clerical and administrative support to the specialist services via the Triage line to support the delivery of effective and efficient services. This may include typing, photocopying and other duties appropriate to the role / service whilst ensuring work is produced in a timely and accurate manner

Adhere strictly to confidentiality and data protection rules and legislation particularly where the use of identifiable information about patients and/or organisations occurs.

We are friendly, supportive, team orientated admin team working with in Walton Hospital and the wider area looking for a like minded person to join our admin team.

To achieve the Level 2 Apprenticeship Qualification

To work within the Trust to gain confidence, experience and build a portfolio of evidence for

Apprenticeship accreditation

To carry out delegated activities. To be a reliable and helpful member of the team, communicating well across the team

To gain work experience and participate in appropriate training opportunities

To be an ambassador for the apprenticeship programme

To attend any training associated with the apprenticeship programme and complete units within deadlines. To be committed to completing the training and completing the programme


This advert closes on Tuesday 2 Jan 2024