Total 6 job vacancies by Emily Bridgland

Randstad are currently seeking professionals to join one of Australia's largest banks within their Contact Centre team at Bedford Park.
The core function of this role is to provide excellent customer service to all customers, primarily within the hardships space. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to:

Manage inquiries for existing customers relating to customers mortgages
Act with urgency and respond to customer queries in a empathetic and professional matter
Dealing with hardship calls and coming up with solutions
Always look for new opportunities to delight our customers
Contributing to the development and continuous improvement of customer experience

The ideal candidate will have:

A strong background in handling difficult calls or customers
High level of empathy and resilience
Professionalism and empathy when handling inbound and outbound calls
Proven examples of strong customer focus and dispute resolution
Possess high degree of attention to detail and accuracy
Ability to work a rotating roster between the hours of 8am-8pm Monday- Saturday

Benefits:

Enjoy the convenience of working close to home at Bedford Park with onsite parking
Competitive pay rate of $37.66
An exciting opportunity to work within one Australia's largest banking institutes
Full-time hours provided, casual assignment with view to transition to permanent if you are the right fit for the role
Multiple exciting benefits and discounts

Applications:
If you feel your skills match the above criteria, please attention your CV in MS Word format to Emily Bridgland and click APPLY now! Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Randstad has partnered with a reputable financial institution and we have an exciting opportunity to join their Operations team as a Credit Assessor.

About the role:
The role of the Credit Assessor is to assist the operations team in delivering customer service excellence through managing, processing and assisting in the assessment of loan applications, as well as actioning inbound customer channels. This is a full-time opportunity
Tasks include but are not limited to:

Managing, processing and assisting in the assessment of loan applications
Communicating with, managing and building strong rapport with stakeholders
Liaising and negotiating with stakeholders to find the best solution for clients whilst building positive relationships
Maintain credit risk exposure by using quantitative and analytical skills

Your skills and experience

Exceptional communication and negotiation skills, both verbal and written
Previous experience in a similar role with proven finance industry knowledge
Ability to build rapport with different types of stakeholders
High attention to detail and strong time management skills
Ability to work both in a team environment and autonomously
You thrive in a fast-paced environment

Your benefits

Competitive pay rate
Beautiful office in central Adelaide CBD
Close to public transport OR paid parking
Comprehensive training provided with ongoing coaching & support to develop your skill set
A vibrant, energetic workforce with lots of fun initiatives
More moments to make a difference to customers

Hours:

38 hours per week
Monday to Friday - no weekend work!
8.30am - 5.00pm with an hour lunch break


Your next step
Does this sound like something you are interested in?
Simply click 'APPLY' and attach a copy of your updated CV to Emily Bridgland. Please note only shortlisted applicants will be contacted.


At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Randstad are currently seeking professionals to join one of Australia's largest banks within their Contact Centre team at Bedford Park, commencing on the 1st of October.
The core function of this role is to provide excellent customer service to all customers, primarily within the hardships space. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to:

Manage inquiries for existing customers relating to customers mortgages
Act with urgency and respond to customer queries in a empathetic and professional matter
Dealing with hardship calls and coming up with solutions
Always look for new opportunities to delight our customers
Contributing to the development and continuous improvement of customer experience

The ideal candidate will have:

A strong background in handling difficult calls or customers
High level of empathy and resilience
Professionalism and empathy when handling inbound and outbound calls
Proven examples of strong customer focus and dispute resolution
Possess high degree of attention to detail and accuracy
Ability to work a rotating roster between the hours of 8am-8pm Monday- Saturday

Benefits:

Enjoy the convenience of working close to home at Bedford Park with onsite parking
Competitive pay rate of $37.66
An exciting opportunity to work within one Australia's largest banking institutes
Full-time hours provided, casual assignment with view to transition to permanent if you are the right fit for the role
Multiple exciting benefits and discounts

Applications:
If you feel your skills match the above criteria, please attention your CV in MS Word format to Emily Bridgland and click APPLY now! Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Randstad is working closely with a reputable client that is seeking an Outbound Sales Representative. You will be responsible for building strong relationships with existing and prospective customers, this role will include a very strong customer service and sales focus.
Your phone manner will be professional, friendly and focused on upselling products that you truly believe in, as well as resolving customer queries in a timely fashion in alignment with excellent customer service.
This position would suit a sales focused individual with experience in outbound sales or account management with an ability to upsell products and convert quote opportunities to sales, based on the identification of customer needs.
About you:

Motivated and target driven in a sales environment, with rapport building, selling and influencing skills.
High quality verbal and written communication skills
Ability to work autonomously and effective time management skills
Previous experience in a contact centre environment
Previous experience in a sales environment preferred


As the successful Outbound Sales Representative, you will:

Make outbound warm calls to existing customers
Support and build strong relationships with customers via phone and email
Qualify, submit and process orders in a timely manner
Drive your own knowledge of business products
Grow with the business, long term prospects


Applications:
If you feel your skills match the above criteria, please attention your CV in MS Word format to Emily Bridgland then click APPLY now!
Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Randstad is partnering with a well known reputable client that educates and provides a number of financial services to employers and members of the public. Our client is experiencing exciting growth and we have multiple Permanent, Full Time positions available!

These roles are a perfect blend of account management, and relationship building. We are looking for motivated candidates who enjoy building genuine relationships with clientele and have a passion for educating people on services they are passionate about.

Role overview:
Your new role will have a focus on providing innovative solutions, while educating businesses and employees around the different financial services available such as salary sacrificing and novated leasing. Your role will involve nurturing warm accounts, while taking ownership of those relationships and providing educational and knowledgeable content and conversations to employees.
In this position you will travel to your clients and present and educate the benefits available to their staff to assist with the knowledge around the services your company offers.

Key responsibilities:


Account management - nurturing warm clientele while maintaining and growing relationships
Provide exceptional customer service and education throughout the process
Attend / host seminars or educational sessions to employees and employers


What is on offer:


Competitive base salary with uncapped commission
A position that allows you to be out and about - not stuck behind a desk all day!
Permanent, Full Time role
Work from Home when your not on the road
Monday - Friday 8:30 - 5:00pm
6 weeks paid on the job training
Laptop and phone provided


What you will bring:


Previous account management experience
Previous sales experience (In field / face to face / over the phone)
Motivated and target driven in a sales environment, with rapport building, selling and influencing skills
High quality verbal and written communication skills
The confidence and warmth to present to clients
Strong communication and the ability to build strong relationships with internal and external stakeholders
Proactive and assertive individuals who are not afraid to pick up the phone
Experience with a CRM system desirable but not required
MUST have a drivers licence with no resitriction and reliable car


This is a fantastic opportunity for someone who is passionate about building relationships with clients, managing their own work flow and loves being in front of people!

Lastly, what's in it for you?

With culture being at the forefront of this organisations employee value proposition, ensuring their employees are rewarded is also just as important. Joining this team will allow you to reap the following benefits + MORE!


Competitive remuneration package + attractive and realistic OTE
Working from home
3 extra paid days between Christmas and New Year
Birthday leave - A paid day off to celebrate
Bonus $$ for every year worked within the organisation
Parental leave for ALL parents! Up to 20 weeks paid parental leave from your commencement date
Wellbeing perks - spend $295 on your health and wellness each year
Health insurance discounts
2 paid days annually to make a difference in your community


To Apply:
To apply, please submit your resume outlining your relevant experience. Alternatively, please feel free to reach out for a confidential chat to our SA Contact Centre Team, Juanita Forster juanita.forster@randstad.com.au or Emily Bridgland emily.bridgland@randstad.com.au.
Connect on Linkedin at Juanita Forster and Emily Bridgland

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Randstad are currently seeking professionals to join one of Australia's largest banks within their Contact Centre team at Bedford Park with a start date of the 4th of March 2024.
The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to:

Manage inquiries for existing customers relating to customers mortgages
Act with urgency and respond to customer queries in a empathetic and professional matter
Dealing with hardship calls and coming up with solutions
Always look for new opportunities to delight our customers
Contributing to the development and continuous improvement of customer experience


The ideal candidate will have:

A strong background in handling difficult calls or customers
High level of empathy and resilience
Professionalism and empathy when handling inbound and outbound calls
Proven examples of strong customer focus and dispute resolution
Possess high degree of attention to detail and accuracy
Ability to work a rotating roster between the hours of 8am-8pm Monday- Saturday

Benefits:

A great pay rate of $36.30 p/h
Enjoy the convenience of working close to home at Bedford Park with onsite parking
An exciting opportunity to work within one Australia's largest banking institutes
This organisation offers extensive and thorough training programs which aid staff learning and development
Full-time hours provided, casual 9 month assignment with view to transition to permanent if you are the right fit for the role
Multiple exciting benefits and discounts that come with working for a Big 4 Bank!

Applications:
If you feel your skills match the above criteria, please attention your CV in MS Word format to Emily Bridgland and call 08 8468 8056, then click APPLY now! Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.