Total 23 job vacancies by Getgo Technologies Pte. Ltd.

GetGo is Singapore’s largest and fastest growing carsharing platform that enables everyone with the freedom to drive, without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

As part of the Business Intelligence team, you will assist in delivering data-driven business insights by conducting analysis studies and recommendations using relevant data and information. You will also partner with the relevant business units in the company to work on high impact business and strategy analysis and studies.

We are specifically looking for someone that has worked on pricing strategies for consumer facing products/services.

Day to Day Activities

• Assist in analysis studies and recommendations focusing on company's demand, supply, and pricing initiatives to optimize for business objectives
• Conduct pricing analysis, evaluate pricing strategies and analyse the impact of price changes on margins and profitability
• Utilize relevant data and information to present data-driven business insights and strategic recommendations for the company to act upon
• Build dashboards to track business performance and support business decisions
• Partner with relevant business analysts to solve business-critical issues arising from insights generated

Who We Are Looking For

• Minimum two (2) years of working experience in pricing analysis or a similar role
• Bachelor’s degree in Finance, Business, Economics, Accounting or similar field
• Strong analytical and problem-solving skills
• Proficiency in data analysis and modeling
• Self-motivated, analytical and driven
• Excellent communication and interpersonal skills
• Knowledge of programming language (Python / SQL) and business reporting software (Power BI / Tableau) will be an added advantage

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

GetGo is Singapore’s largest and fastest growing carsharing platform that enables everyone with the freedom to drive, without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

As a Design Intern, you are a driven and out-of-the-box creative who can help bring to life compelling visual designs that are aligned with our brand narrative, creative concepts and marketing strategies. You will be part of GetGo’s highly energetic and dynamic creative team, collaborating with other creative disciplines to create branded collateral & original campaign content across our platforms such as product, social media, website, editorial, core brand creative initiatives etc.

Our ideal candidate is self-motivated, proactive, has a strong eye for good visual design, and has a strong understanding of digital media and tools to create engaging content.

Day to Day Activities

• Design high quality digital content for our brand platforms such as editorial, internal & external brand communications, quarterly campaigns and core brand initiatives
• Work closely with other creative and marketing peers to conceptualise ideas & translate concepts into exceptional and effective visual directions
• Collaborating with other creative peers with a vision of elevating the work together through craft excellence
• Ability to explore and execute visual directions based on requirements and collaborate with different departments to ensure consistency of designs across deliverables
• Provide creative & design support for photography & film production
• Collaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems
• Share knowledge, experience and inspiration on the latest design trends and technology

Who We Are Looking For

• Diploma/Degree in Visual Design / Communication or related studies
• Exceptional sense of brand experience and design
• Strong understanding of design thinking and principles
• A digital native who is curious with a collaborative mindset, you are also a student who is not afraid to experiment and enjoys working with and learning from people
• Organised, motivated and independent conceptual thinker
• You have excellent communication skills and can clearly articulate your ideas
• Flexible and able to adapt working style based on the specific needs of projects
• Good proficiency with visual design tools ie Adobe Creative Suite, Figma
• Proficiency with any motion design tools (ie Adobe Creative Suite, After Effects) is a plus

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong personal alignment with our GetGo Values:

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

Reporting to the Fleet Operations Manager, you will plan, manage, and track tasks assigned to our mid shift (4PM to 1AM) fleet operations team, partners, and vendors. The tasks will comprise vehicle maintenance and vehicle movement, as well as inventory management responsibilities. Your primary mission will be to keep the GetGo fleet operational and in good condition for our users. You will also be responsible for the development and nurturing of a high performing Fleet Operations Team (Mid) that is able to deliver the required business targets.

Day to Day Activities

• Plan, document, and communicate daily duties for the Fleet Operations Team (Mid)
• Conduct service audits and support both internal and external teams through training and briefings to control quality of jobs completed
• Prepare shift reports to ensure that assigned tasks are completed within a given time frame in accordance with the agreed service level agreement (SLA)
• Coordinate business critical operations such as accidents and vehicle breakdowns through cross-departmental liaising
• Ensure all data captured in various tracking systems are up to date and accurate and where required, rectify data that does not tally
• Consolidate and provide feedback to support recommendations to improve operational efficiency and quality
• Manage and coach a team of individuals to achieve the required business targets
• Support the wider Fleet Operations Team in administrative duties
• Perform other duties or tasks as required by the team

Who We Are Looking For

• Minimum three (3) years of experience leading a ground operations team in the logistic, automotive, aviation, maritime, or government sector
• Familiar with Singapore roads
• Driven and energetic team player, meticulous, responsible, and punctual
• Must possess a valid Class 3/3A driving license and be comfortable driving various types of vehicles (e.g. Sedan, MPV, SUV, Van etc.)
• Strong knowledge of Microsoft Excel and/or Google Sheet is required
• Excellent communication and interpersonal skills
• Comfortable working on weekends and public holidays

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong personal alignment with our GetGo Values:

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

At GetGo, we believe people are our greatest asset. We are looking for a talented and highly motivated individual to join our People & Culture team as a Senior Executive, People Operations. Our People & Culture team aims to design policies and practices that are people-centric, providing our people with the right opportunities and resources to excel and thrive.

Day to Day Activities

• Execute day-to-day people operations and processes relating to the full employee life cycle in GetGo, while ensuring compliance with statutory requirements
• Collaborate closely with Business Units to understand business goals and objectives, and align HR initiatives to support these goals
• Conduct employee surveys, compile and analyse HR metrics and reports, and leverage on data to make recommendations to managers and leaders for HR initiatives
• Execute culture and engagement initiatives that align with the company’s mission, values and employee engagement goals, and foster a positive workplace culture
• Support the development and execution of Learning & Development initiatives to support employee growth and development, and foster a learning culture
• Proactively identify ways to enhance and streamline work processes to improve service delivery and efficiency
• Maintain knowledge of HR trends, new technology and best practices to better provide insights to drive innovation and improvements to processes and workflow
• Other ad-hoc duties and HR projects as assigned

Who We Are Looking For

• Bachelor's degree in Human Resources or related qualification
• Minimum three (3) years of HR Generalist or related experience
• Strong verbal and written communication skills
• Good knowledge of labour law and regulation
• Proficient in MS Office, Adobe, G Suite and HRIS

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong personal alignment with our GetGo Values:

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

Reporting to the Fleet Operations Assistant Manager, you will assist in administrative matters, coordinate operations, maintain department documentation, and facilitate effective and efficient communication within the team and with external stakeholders.

Day to Day Activities

• Conduct physical inventory checks and counts to ensure accurate inventory levels
• Organise inventory in designated locations, ensuring proper storage conditions to prevent damage or deterioration
• Assist in the enforcement of safety protocols and procedures to ensure a safe working environment for the team
• Serve as a point of contact for internal and external inquiries related to fleet operation
• Coordinate communications between the fleet operations team, ground operators, vendors, and other relevant parties
• Provide our partners with timely upload of scheduled jobs without affecting users’ bookings
• Coordinate with our partners on equipment installations and repairs of our vehicles, ensuring timely resolution of issues
• Assist in managing the purchase, renewal, and season parking transfers for our fleet
• Provide operational support to the fleet operations team as required by the team

Who We Are Looking For

• Higher NITEC or Diploma in Business Administration, Logistics, Information Systems / Technology, Automotive / Mechanical Technology, Engineering, or equivalent
• Highly motivated with a strong sense of discipline, working well under minimal supervision
• Excellent communication and interpersonal skills
• Familiar and comfortable working with MS Excel/Google Sheets
• A valid Class 3 / 3A / 3C / 3CA licence will be advantageous

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong personal alignment with our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

We are looking for an individual to help drive GetGo’s mission from the inside out by supporting the People & Culture team in our people operation processes and initiatives. This role is suitable for someone looking to learn the foundations of human resources through real-world experience

Day to Day Activities

• Support the activities of the full employee life cycle in GetGo (pre-onboarding, onboarding, in-service, offboarding, etc)
• Maintain up to date employee records in HRMS and electronic P-files
• Support the automation and enhancement of internal processes and workflows
• Support the coordination of internal People & Culture team meetings and related events
• Collaborate with internal stakeholders to ensure effective delivery of HR services and strategies
• Provide support for People & Culture projects and initiatives as needed

Who We Are Looking For

• Currently pursuing or recently completed a Bachelor’s degree in Human Resources, Business, or a related field
• Strong communication skills, both written and verbal, with ability to convey ideas in a clear and structured manner
• Meticulous attention to detail, ensuring accuracy and precision in all tasks and deliverables.
• Strong passion for improving employee experience through innovative and empathetic solutions.
• Problem solving & analytical abilities to drive data-driven decisions.
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong personal alignment with our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

We are looking for an individual to help drive GetGo’s mission from the inside out by supporting the People & Culture team in our people operation processes and initiatives. This role is suitable for someone looking to learn the foundations of human resources through real-world experience

Day to Day Activities

• Support the activities of the full employee life cycle in GetGo (pre-onboarding, onboarding, in-service, offboarding, etc)
• Maintain up to date employee records in HRMS and electronic P-files
• Support the automation and enhancement of internal processes and workflows
• Support the coordination of internal People & Culture team meetings and related events
• Collaborate with internal stakeholders to ensure effective delivery of HR services and strategies
• Provide support for People & Culture projects and initiatives as needed

Who We Are Looking For

• Currently pursuing or recently completed a Bachelor’s degree in Human Resources, Business, or a related field
• Strong communication skills, both written and verbal, with ability to convey ideas in a clear and structured manner
• Meticulous attention to detail, ensuring accuracy and precision in all tasks and deliverables.
• Strong passion for improving employee experience through innovative and empathetic solutions.
• Problem solving & analytical abilities to drive data-driven decisions.
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong personal alignment with our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

Summary: (4pm-1am) - Must have own bike to go home only

• Travelling from office to designated areas for car inspections and interior cleaning. (Office = walking distance from One North MRT)
• At least 1 year driving experience and preferably doing delivery or driving jobs.
• Joining a fastest growing car sharing company in SG and achieve meaningful objectives.
• AWS + VB on top of Gross salary
• Fun and vibrant team and culture
• 5 days work week job which includes working over the weekends & PH. (Candidates must be comfortable before applying)

Day to Day Activities

• Visit and inspect GetGo vehicles at their respective home lots
• Identify and report vehicle damage via GetGo Operations System
• Perform basic vehicle maintenance including interior cleaning and simple repairs
• Move vehicles across locations
• Assist the Fleet Operations Team in other assigned tasks

Who We Are Looking For

• Familiar with Singapore roads
• Driven and energetic team player, meticulous, responsible, and punctual
• Must possess a valid Class 3/3A driving license and be comfortable driving various types of vehicles (e.g. Sedan, MPV, SUV, Van etc.)
• Comfortable working on weekends and public holidays
• Candidates with their own motorbike and be comfortable using it for work are preferred

Strong personal alignment with our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

https://jobs.lever.co/getgo/2508e176-df16-448d-a2b5-62d23703247e

We regret to inform you that only shortlisted applicants will be notified. Thank you!

Reporting to the Fleet Operations Assistant Manager, you will assist in administrative matters, coordinate operations, maintain department documentation, and facilitate effective and efficient communication within the team and with external stakeholders.

Day to Day Activities

• Conduct physical inventory checks and counts to ensure accurate inventory levels
• Organise inventory in designated locations, ensuring proper storage conditions to prevent damage or deterioration
• Assist in the enforcement of safety protocols and procedures to ensure a safe working environment for the team
• Serve as a point of contact for internal and external inquiries related to fleet operation
• Coordinate communications between the fleet operations team, ground operators, vendors, and other relevant parties
• Provide our partners with timely upload of scheduled jobs without affecting users’ bookings
• Coordinate with our partners on equipment installations and repairs of our vehicles, ensuring timely resolution of issues
• Assist in managing the purchase, renewal, and season parking transfers for our fleet
• Provide operational support to the fleet operations team as required by the team

Who We Are Looking For

• Higher NITEC or Diploma in Business Administration, Logistics, Information Systems / Technology, Automotive / Mechanical Technology, Engineering, or equivalent
• Highly motivated with a strong sense of discipline, working well under minimal supervision
• Excellent communication and interpersonal skills
• Familiar and comfortable working with MS Excel/Google Sheets
• A valid Class 3 / 3A / 3C / 3CA licence will be advantageous

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong personal alignment with our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

We are looking for a driven and goal-oriented Partnerships Intern to learn and support our partnerships team in onboarding relevant partners within the lifestyle space. You will be working closely with our Partnerships Lead and Head of Strategic Partnerships to foster effective campaigns.

You will also work cross-functionally across Marketing and Operations teams to develop and execute partnership programs and opportunities. Our ideal candidate is self-motivated, a team player and has a good understanding of our customers to create meaningful and successful partnerships.

[Important note: Please ensure you are able to commit a minimum 4 months of internship period before applying]

Day to Day Activities

• Identify, acquire, and maintain strong relationships with existing and new partners for short-term ad-hoc exclusive tie-ups, long-term benefits, and strategic collaborations
• Onboard merchants onto GetGo’s lifestyle program and follow through the whole merchant and customer journeys
• Forecast, measure, and present the results of partnership campaigns including but not limited to co-branded content and joint acquisition campaigns
• Maintain good records of all partnership agreements and ensure timely updates of contact database, contracts, documents, and presentations
• Conduct competitor analysis, learn from the market, and differentiate GetGo from the competition
• Analyse partnership proposals, assess merits of the partnership, and propose recommendations on possible partnerships
• Manage partner’s enquiries and collaborate with them to achieve goals and objectives

Who We Are Looking For

• Preferably some past experience in business development, sales, and/or a related field
• Relevant experience within an academic setting can also be considered
• Strong analytical and project management skills with excellent written and verbal communication skills
• Self-starter, fast learner, good people skills and emotional intelligence who can excel working across a spectrum of internal & external stakeholders to deliver new initiatives & projects
• Intrinsically motivated, results driven and detail oriented
• Committed to providing a high standard of work and seeks continual improvement

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

GetGo is Singapore’s largest and fastest growing carsharing platform that enables everyone with the freedom to drive, without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. You will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Dealing with service failure and crisis management

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum two (2) years experience as a Customer Support Specialist or similar Customer Service role, preferably with live chat support background
• Experience using help desk software such as Intercom, Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

You will be part of the GetGo Fleet Quality Team to oversee and manage GetGo’s fleet, partner workshops, and insurance-related matters. You will collaborate closely with our affiliated workshops and insurance providers to oversee fleet quality and delivery schedules, ensuring the delivery of the highest fleet quality to our users. You will also support the Trust & Safety (User Trust) team with quotations on accidents and damages.

Day to Day Activities

• Assess damages on GetGo vehicles and work closely with internal teams for any subsequent actions to be taken
• Manage and follow-up with affiliated workshops to monitor and ensure smooth delivery of GetGo vehicles in a timely manner
• Collaborate with various teams including but not limited to our Fleet Operations, Trust & Safety and Finance teams for issues pertaining to Fleet Quality
• Liaise with insurers pertaining to insurance matters such as accident reporting, investigation, and repudiation issues
• Generate quotations for accidents and damages to our fleet based on photographs provided by customers and our internal teams

Who We Are Looking For

• Minimum two (2) years of experience in either workshop or motor insurance environment within the automotive industry
• Ability to assess and prepare estimated accident and damage repair quotations preferred
• Excellent communication and interpersonal skills
• Familiar and comfortable working with MS Excel/Google Sheets

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong personal alignment with our GetGo Values:

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

Reporting to the Supply Strategy Manager, you will structure and drive initiatives to evaluate, develop, execute, and manage existing and new opportunities for the business. You will work closely with fleet owners and insurers to recommend and secure suitable vehicles for GetGo users. Additionally, you will engage owners and operators of parking spaces to bring our service closer to our users. Where required, you will propose and execute initiatives to boost utilisation in specific locations.

This is a high visibility role within the organisation that will require you to work across multiple departments to maximise the performance of the vehicles on the GetGo platform.

Day to Day Activities

• Build and nurture quality relationships with fleet owners, owners and operators of parking spaces, and insurers so as to establish GetGo as the carsharing partner of choice
• Negotiate for and secure mutually beneficial outcomes for prospective partners
• Identify and secure vehicle and locations partners to expand GetGo’s Singapore network
• Structure, propose, and implement initiatives to drive adoption and utilisation of GetGo
• Present weekly business reports to internal stakeholders
• Monitor and report on industry trends and competitor activities
• Support the evaluation of new business opportunities to widen GetGo’s service offerings
• Pitch and secure opportunities to introduce GetGo to new segments of users

Who We Are Looking For

• Degree in Business Administration, Management, Actuary, Economics, or a related field
• Valid Class 3 licence with good track records
• Knowledge and interest of the Singapore automotive industry, car park operations, and / or facilities management will be advantageous
• Proficiency in Microsoft Office and comfortable working with and presenting data
• Strong commercial acumen with ability to build up strong business cases
• Excellent communication and interpersonal skills

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong personal alignment with our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

GetGo is Singapore’s largest and fastest growing carsharing platform that enables everyone with the freedom to drive, without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

We are looking for a Performance Marketing Executive to be part of GetGo’s highly energetic and dynamic performance marketing team.

As a data-driven and results oriented digital wizard, you will investigate and understand GetGo’s users’ acquisition journey; with data as your guide, design and execute digital marketing campaigns that are effective at acquiring users. Your responsibilities will range from planning, testing, implementation, optimisation and reporting of performance marketing initiatives to help drive traffic and maximise ROI across organic channels, paid channels, website and app stores.

Day to Day Activities

• Plan and execute paid marketing campaigns across web, app, search, display and digital advertising to drive conversions to our app.
• End to end management of performance marketing activity across paid channels
• Coordinate regular deep dives into the acquisition performance, build report models and analyze the performance of advertising campaigns
• Effectively manage campaign budget spend by keeping track of budget pacing and troubleshoot accordingly.
• Track and report on key results of media activity and provide recommendations to optimise overall spend and performance
• Develop, oversee, and evaluate A/B test campaigns to derive the most effective campaign
• Manage the company’s website and improve traffic and conversions
• Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team
• Work closely with other teams and stakeholders to ensure acquisition goals are met

Who We Are Looking For

• Experience in campaign management / ad ops role utilizing ad tech platforms, programmatic ad buying, web analytics tools and MMP tools such as Google, Google Analytics, AppsFlyer and Wordpress
• Degree or Diploma in Business Analytics, Marketing or similar field
• Strong analytical skills – familiarity with analytics tools (Google Analytics, Adobe Analytics, or other equivalent analytics tools)
• An analytical mindset and methodical approach – extensive Excel skills and an ability make recommendations based on statistics and experimentation results
• Able to work independently and is a self-starter
• Problem solver and a multitasker that enjoys a fast-paced startup environment
• A good team player with excellent communication and interpersonal skills

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

GetGo is Singapore’s largest and fastest growing carsharing platform that enables everyone with the freedom to drive, without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. You will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Dealing with service failure and crisis management

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum two (2) years experience as a Customer Support Specialist or similar Customer Service role, preferably with live chat support background
• Experience using help desk software such as Intercom, Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!