Total 3 job vacancies by Gogiro Pte. Ltd.

Responsibilities

• Oversee daily operations to maintain high standards of food quality, presentation, and customer service.
• Build strong relationships with guests, ensuring satisfaction and addressing any feedback or concerns promptly.
• Recruit, train and supervise a team of service staff, fostering a supportive and efficient working environment.
• Manage budgeting, cost control, and revenue targets for the outlet. Monitor performance metrics and implement improvement strategies as needed.
• Ensure compliance with health, safety and regulatory standards, as well as company policies and procedures.
• Oversee inventory management, coordinate supply orders, and collaborate with kitchen staff for smooth, timely operations.

Requirement

• Minimum of 3 years of management experience in a Korean restaurant.
• Strong leadership and communication skills
• Ability to work well under pressure, multitask, and adapt to a fast-paced environments.
• Financial acumen, with experience in budgeting, cost control and achieving revenue targets.

We regret that only shortlisted candidates will be contacted.

Job Description

· To ensure smooth operations of the restaurant.

· To ensure guests’ satisfaction is achieved.

· Ensure that the standard of service and cleanliness is maintained during operations.

· To ensure the grooming standard are being met and maintained.

· To supervise and train the waiters/waitresses.

Job Requirement

· Minimum 2 years’ relevant experience in the F&B industry.

· Good team player and able to work independently

· Good communication skills.

· Commitment to deliver high level of customer service.

Job Description:

1. Services (Front of House):

Responsible for setting-up and handling work station(s) assigned.

Be attentive to guests’ request efficiently and effectively.

Serve food & beverages in accordance to Restaurant and regulatory standards.

Ensure cleanliness and work order in compliance with standards at all times

Ensure all used plates and cutleries on the dining tables are being cleared once the guests left the restaurant.

Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.

Attend to guests’ queries, feedback and complaint timely & professional

2. Kitchen (Back of House):

Responsible for preparing, cooking and presenting quality cooked safe products to our guests.

Prepare food orders accordance to the standard recipes, portion controls and presentation specification as set by the Company.

Ensure all kitchen equipment are well maintained at all time.

Ensure all stocks and ingredients are restocks/sufficient.

Adhere to all sanitation requirements including product rotation, temperature maintenance, storage procedures, cooking requirements and handling techniques

3. People Management:

Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviours and work standards.

Develop and follow through on restaurant staffs’ development plan to increase their loyalty and commitment, and pride with the outlet’s experience.

Ensure all restaurant staff understand and adhere to all appropriate personnel policies, labour laws, security and safety procedures.

Recruit, select and retain an optimum number of restaurant staffs, who are enthusiastically dedicated to guest satisfaction.

Oversee and review performance appraisals based on defined goals and objectives for all restaurant staffs in a timely manner.

Administer in-restaurant employees’ welfare & benefits packages, as well as payroll procedures.

Maintain records for safety and appropriately documents contributions and performance in personal file.

4. Sales Building Management:

Responsible for achieving monthly sales target by deploying the store marketing strategies leveraging on correct and updated data.

Take necessary measures to ensure promotions are executed effectively to achieve/exceed the expected sales result.

5. Workplace Safety & Security:

Ensure all security procedures (cash deposits, staggered method of opening, closing, etc.) are executed accordingly.

Maintain all physical aspects of the restaurant, including landscaping, building, equipment, etc and ensure it is following the documented inspection and testing standards.

Ensure all workplace safety policies procedures are maintained and adhered to at all times.

Undertake regular practices of emergency & evacuation procedures and enforce compliance when need arises.

Undertake risk assessments on all restaurant specific issues, where the absence of such could put employees and guests at risk.

Undertake full investigations of workplace incidents in the restaurant promptly and act upon any rectifications or work improvements

6. Others:

Perform any other additional responsibilities as assigned by Restaurant Manager.

Requirements:

Candidate must possess at least Degree in Food & Beverage, Hospitality, Hotel Management or equivalent.

Require to work on rotating shift basis which include weekends and public holidays.