Total 165 job vacancies by Kew Green Hotels

The role

Our Sous Chef is responsible for producing all menu items in an efficient and consistent manner. This role reports directly to the Head Chef and is part of a team based from our attractive hotel in Manchester.

Sous Chef duties include:

• Assisting the Head Chef with responsibility for the Kitchens daily operations
• In the Head Chefs absence you will be responsible for the following:
• Responsible for ordering stock and dealing with suppliers
• Monitor and control stock levels
• Unloading and putting away deliveries
• Implementing control measures and training staff about COSHH and Manual Handling
• Ensure the cleaning schedules are followed and a high level of cleanliness throughout all kitchen is
  maintained at all times
• Liaise with the sales team for information regarding the following business weeks bookings
• Cooking food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards.
• Facilitating special requests from guests if received.
• Managing wastage through correct product measurement.
• Ensuring you are working towards all kitchen SOPs at all times.
• Setting up and stocking food items and other necessary supplies.

Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticeships

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

What you’ll bring to the team

An ideal candidate will have an excellent understanding of cooking methods, ingredients, equipment and procedures. Demonstrable cooking experience including experience as a Sous Chef or Senior Chef De Partie. Familiarity with industry best practices and Basic Food Safety are essential.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Head Chef / Hotel Manager / Cluster General Manager

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

Are you a Chef de Partie, a strong Commis Chef or a Demi Chef de Partie? We’ll hedge a bet that you’re able to spin 100 plates at once, not literally – of course, but you’re someone who thrives under pressure and embraces change.

As clichéd as it sounds, you’ll believe that delivering memorable experiences really is all about the small details. How will you do this? Well, you’ll make sure your regular Sunday customer, Arif, gets those two pots of gravy instead of one; or you’ll perfect an exciting new specials dish that Jessica thinks is super Instagramable, as soon as it’s put in front of her.

What you’ll be doing as a Chef de Partie

• Preparing, cooking and presenting dishes in your area of responsibility – following specifications to ensure your Head Chef and Sous Chef can quickly send out meals to a high standard
• Supporting your Head Chef and Sous Chef in producing a range of specials that enable you to put your spin on things
• Ensuring Chefs stations are well stocked with anything they may need throughout service
• Managing and developing any Commis Chefs in your hotel – sharing your knowledge and expertise
• Ensuring you and your team deliver high standards of food and health and safety regulations – it’s not just our customers we want to make smile!

What’ll make you a great fit for this Chef de Partie role

• You’ll already be an established Chef de Partie or a Commis Chef seeking their next challenge
• You’ll have outstanding cooking skills gained within a fast-paced environment, but where exactly we are open to all backgrounds and experience
• You will be creative and have a passion for creating profitable and exciting specials
• Flexible and able to remain focused on results under pressure and to challenging deadlines
• Self-motivated and confident
• Hard-working but FUN!

The benefits

• Discounts across retail, restaurants, events etc (because we know life isn’t just about work)
• Family and Friends discounts in hotels across the Kew Green Hotels estate
• International Travel at Employee Rate for other branded hotels within our brand family (and you’re not just limited to good old Britain – our family has hotels that span all over the world!)
• Meals for free on shift – hard work is hungry work!
• Progression Room to grow, with opportunities across the UK and internationally
• Uniform provided
• Flexible attitude and working hours

The role

Our Guest Service Managers are at the forefront of creating unforgettable stays for our guests. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive hotel in Birmingham, B43

Guest Service Managers duties include

• orchestrating the seamless operation of our guest services
• collaborating with various departments to elevate our service levels
• constantly innovating to exceed guest expectations
• handling guest requests with precision and promptness
• proactively seeking new ways to enhance the guest journey
• setting the standard for service excellence

Beyond that, you'll inspire and empower our Guest Service team to represent our company values and culture, ensuring that service excellence remains our top priority. Through your guidance, you'll foster a sales culture within our department, maximizing room and M&E sales while ensuring that our guests receive the best of what we have to offer.

Other businesses may call this role Front Office or Food and Beverage Manager, Head of Department, Hotel Duty Manager, Guest Experience Manager, Hotel Services Manager

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

• Annual Conference Event and Awards
• Robust career development opportunities and support for personal growth
• Attractive discounts across many major retailers, restaurants, and events
• Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!
• 50% off food and beverage while you stay in our hotels
• 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

To be a great fit for this role, you should possess strong leadership skills, a service-oriented attitude that exceeds expectations and a passion for enhancing the guest experience. If you are someone who thrives on creating a positive impact and is dedicated to fostering a culture of service excellence, we encourage you to apply.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

The role

Our Guest Service Managers are at the forefront of creating unforgettable stays for our guests. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive and XXXXXXXXXXX hotel in XXXXXXXX (INSERT POSTCODE).

Guest Service Managers duties include

• orchestrating the seamless operation of our guest services
• collaborating with various departments to elevate our service levels
• constantly innovating to exceed guest expectations
• handling guest requests with precision and promptness
• proactively seeking new ways to enhance the guest journey
• setting the standard for service excellence

Beyond that, you'll inspire and empower our Guest Service team to represent our company values and culture, ensuring that service excellence remains our top priority. Through your guidance, you'll foster a sales culture within our department, maximizing room and M&E sales while ensuring that our guests receive the best of what we have to offer.

Other businesses may call this role Front Office or Food and Beverage Manager, Head of Department, Hotel Duty Manager, Guest Experience Manager, Hotel Services Manager

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

• Annual Conference Event and Awards
• Robust career development opportunities and support for personal growth
• Attractive discounts across many major retailers, restaurants, and events
• Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!
• 50% off food and beverage while you stay in our hotels
• 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

To be a great fit for this role, you should possess strong leadership skills, a service-oriented attitude that exceeds expectations and a passion for enhancing the guest experience. If you are someone who thrives on creating a positive impact and is dedicated to fostering a culture of service excellence, we encourage you to apply.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

The role

Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in Shrewsbury SY2 6LG.

Guest Service Assistant duties include:

• supporting your hotel in achieving all brand and company metrics and objectives
• building and developing relationships with guests, assessing their needs and flexing style and approach appropriately?
• ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation?
• following SOPs to ensure consistent hospitality for all guests
• maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to all guests

Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority.

Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Services Assistant.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticeships

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

Ideally, you will have some previous experience in a fast-paced, customer facing role and passion for outstanding Customer Service. Due to the nature of the role the ability to anticipate guests needs is highly desirable. You will also be comfortable using a range of technology, including MS Office.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Guest Service Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

Breakfast is the most important meal of the day!

When the sun's up, you're up – and sometimes even before. You love change and are able to think of new and innovative ways to make your guests smile – it baffles everyone that you remember those little but important details so early in the morning.

What will I be responsible for as a Breakfast Assistant at The Selwyn?

Ensuring that all of our guests receive a warm welcome to breakfast with hot tea or coffee delivered straightaway with a smile!

You will be working as part of our Selwyn team in a hands-on role to deliver a great breakfast in a timely fashion. Waiting on tables, ensuring the guest receives their ordered breakfast items, topping up our lovely breakfast buffet and helping to clear down and reset the restaurant ready for lunch.

Is this Breakfast Assistant role right for me?

Yes if you are at your best early morning, are people focused and you enjoy delivering outstanding service in a friendly and welcoming manner!

What's in it for me?

• Discounts across retail, restaurants, events etc (because we know life isn't just about work)
• Family and Friends discounts in hotels across the Kew Green Hotels estate and IHG Worldwide Hotels
• Leisure Club / Gym free membership
• International Travel at Employee Rate for other branded hotels within our brand family (and you're not just limited to good old Britain – our family has hotels that span all over the world!)
• Parking on site for free
• Meals for free on shift – hard work is hungry work!
• Progression Room to grow, with opportunities across the UK and internationally
• Uniform provided
• Flexible attitude and working hours

The role

Our Line Chefs are responsible for producing all menu items in an efficient and consistent manner. This role reports directly to the Kitchen Manager and is part of a team based from our attractive hotel in XXXXXXXX (POST CODE).

Line Chef duties include:

• Cooking food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards.
• Facilitating special requests from guests if received.
• Managing wastage through correct product measurement.
• Ensuring you are working towards all kitchen SOPs at all times.
• Setting up and stocking food items and other necessary supplies.

Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority.

Other businesses may call this role Prep Cook, Line Cook, Commis Chef / Chef de Partie.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticeships

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

An ideal candidate will have an excellent understanding of cooking methods, ingredients, equipment and procedures. Demonstrable cooking experience including experience as a Line Chef, Restaurant Cook or Prep Cook. Familiarity with industry best practices and Basic Food Safety are essential.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Kitchen Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

The role

Our Guest Service Managers are at the forefront of creating unforgettable stays for our guests. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive and XXXXXXXXXXX hotel in XXXXXXXX (INSERT POSTCODE).

Guest Service Managers duties include

• orchestrating the seamless operation of our guest services
• collaborating with various departments to elevate our service levels
• constantly innovating to exceed guest expectations
• handling guest requests with precision and promptness
• proactively seeking new ways to enhance the guest journey
• setting the standard for service excellence

Beyond that, you'll inspire and empower our Guest Service team to represent our company values and culture, ensuring that service excellence remains our top priority. Through your guidance, you'll foster a sales culture within our department, maximizing room and M&E sales while ensuring that our guests receive the best of what we have to offer.

Other businesses may call this role Front Office or Food and Beverage Manager, Head of Department, Hotel Duty Manager, Guest Experience Manager, Hotel Services Manager

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

• Annual Conference Event and Awards
• Robust career development opportunities and support for personal growth
• Attractive discounts across many major retailers, restaurants, and events
• Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!
• 50% off food and beverage while you stay in our hotels
• 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

To be a great fit for this role, you should possess strong leadership skills, a service-oriented attitude that exceeds expectations and a passion for enhancing the guest experience. If you are someone who thrives on creating a positive impact and is dedicated to fostering a culture of service excellence, we encourage you to apply.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

The role

Our Line Chefs are responsible for producing all menu items in an efficient and consistent manner. This role reports directly to the Kitchen Manager and is part of a team based from our attractive hotel in NN4 7YF - Northampton Bedford Road

Line Chef duties include:

• Cooking food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards.
• Facilitating special requests from guests if received.
• Managing wastage through correct product measurement.
• Ensuring you are working towards all kitchen SOPs at all times.
• Setting up and stocking food items and other necessary supplies.

Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority.

Other businesses may call this role Prep Cook, Line Cook, Commis Chef / Chef de Partie.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticeships

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

An ideal candidate will have an excellent understanding of cooking methods, ingredients, equipment and procedures. Demonstrable cooking experience including experience as a Line Chef, Restaurant Cook or Prep Cook. Familiarity with industry best practices and Basic Food Safety are essential.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Kitchen Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

The role

Our Guest Service Managers are at the forefront of creating unforgettable stays for our guests. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive hotel Holiday Inn, Chester South CH4 9DL

Guest Service Managers duties include

• orchestrating the seamless operation of our guest services
• collaborating with various departments to elevate our service levels
• constantly innovating to exceed guest expectations
• handling guest requests with precision and promptness
• proactively seeking new ways to enhance the guest journey
• setting the standard for service excellence

Beyond that, you'll inspire and empower our Guest Service team to represent our company values and culture, ensuring that service excellence remains our top priority. Through your guidance, you'll foster a sales culture within our department, maximizing room and M&E sales while ensuring that our guests receive the best of what we have to offer.

Other businesses may call this role Front Office or Food and Beverage Manager, Head of Department, Hotel Duty Manager, Guest Experience Manager, Hotel Services Manager

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

• Annual Conference Event and Awards
• Robust career development opportunities and support for personal growth
• Attractive discounts across many major retailers, restaurants, and events
• Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!
• 50% off food and beverage while you stay in our hotels
• 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

To be a great fit for this role, you should possess strong leadership skills, a service-oriented attitude that exceeds expectations and a passion for enhancing the guest experience. If you are someone who thrives on creating a positive impact and is dedicated to fostering a culture of service excellence, we encourage you to apply.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

The role

Our Leisure Club Assistants support in providing a successful Health & Fitness offering to members and guests, promoting and supporting behavioural change in achieving fitness goals and the benefits of healthy living. The role reports directly to the Leisure Club Manager and is part of a team based from our attractive hotel Holiday Inn Stoke on Trent, ST5 4DL.

Leisure Club Assistant responsibilities include:

• Ensuring the club is always presented in the appropriate condition ensuring the correct daily, weekly and monthly checks are being completed.
• Achieving new member sales, renewals and net membership growth metrics.
• Supporting the Club Management Team in relation to local marketing initiatives to drive New Member Sales, Membership Headcount and the Clubs position in the community.
• Always demonstrating a pro-active approach to Health & Safety and support the Club Management Team relating to the Sustainable Safety Group (SSG) audit.
• Undertaking cash handling duties and submitting to hotel finance.

Other businesses may call this role Leisure Centre Assistant, Sports Centre Assistant, Wellness Club Assistant, Fitness Assistant.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticesips

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

This role is perfect for someone who is looking to demonstrate their skills and develop their career - someone who has some experience in the leisure/fitness/spa wellness industry, but this is not essential.

The ideal candidate would have one or more of the following qualifications:

• Pool Water Safety Qualification of Pool Responder
• First Aid at Work Qualification
• CIMSPA fitness professional qualification of Level 2 or above
• Health & Fitness / Leisure Industry Qualification of Level 3 or above

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Leisure Club Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

The role requires a strong administration and guest facing skill set

Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in IP2.

Guest Service Assistant duties include:

• supporting your hotel in achieving all brand and company metrics and objectives
• building and developing relationships with guests, assessing their needs and flexing style and approach appropriately?
• ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation?
• following SOPs to ensure consistent hospitality for all guests
• maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to all guests

Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority.

Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Services Assistant.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticeships

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

Ideally, you will have some previous experience in a fast-paced, customer facing role and passion for outstanding Customer Service. Due to the nature of the role the ability to anticipate guests needs is highly desirable. You will also be comfortable using a range of technology, including MS Office.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Guest Service Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

The role

Our Kitchen Manager are responsible for delivering an efficient, effective and profitable kitchen service that complies with all Health & Food Safety requirements. You will lead, develop and motivate your team of Line Chefs, to create a positive work culture and ensure all brand and company objectives are met. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive hotel in Holiday Inn Leeds Garforth

Kitchen Manager responsibilities will include:

• Leading the kitchen function at the hotel
• Leading, motivating, and developing all line chefs to support continuing service excellence, safety, and demonstration of company values and culture.
• Review guest feedback frequently and seek new, innovative ways to improve the guest experience.
• Managing all kitchen-related office administration and third-party contractors.
• Partnering with other functional leaders within the hotel to ensure smooth operation across departments to enhance levels of guest service.

Other businesses may call this role Head Chef

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

• Annual Conference Event and Awards
• Robust career development opportunities and support for personal growth
• Attractive discounts across many major retailers, restaurants, and events
• Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!
• 50% off food and beverage while you stay in our hotels
• 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

To be successful in that role you will have previous experience in managing kitchen operations in compliance with all standards and regulations. Your skills in leadership and motivational communication and interpersonal abilities will be a key for us to make a final decision. Ability to manage budgets and control costs effectively is something you are passionate about and deliver consistently.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

The role

Our Line Chefs are responsible for producing all menu items in an efficient and consistent manner. This role reports directly to the Kitchen Manager and is part of a team based from our attractive hotel in Holiday Inn Leeds Garforth LS25 1LH

Line Chef duties include:

• Cooking food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards.
• Facilitating special requests from guests if received.
• Managing wastage through correct product measurement.
• Ensuring you are working towards all kitchen SOPs at all times.
• Setting up and stocking food items and other necessary supplies.

Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority.

Other businesses may call this role Prep Cook, Line Cook, Commis Chef / Chef de Partie.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticeships

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

An ideal candidate will have an excellent understanding of cooking methods, ingredients, equipment and procedures. Demonstrable cooking experience including experience as a Line Chef, Restaurant Cook or Prep Cook. Familiarity with industry best practices and Basic Food Safety are essential.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Kitchen Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

You'll be a relationship-builder, deal-maker, a real driven-by-results type. To have found yourself here, we'll hedge a guess that you'll have a passion for sales – which is great news for us, as your role as MICE Sales, Groups & Res Executive will see you proactively selling our hotel facilities within the Groups, Meetings, Conference & Events market.

You'll join us at the newly rebranded voco Manchester, part of the IHG family. A modern 4 star, 189 bedroom hotel located in the City Centre, a 10-minute walk from Piccadilly Railway Station, with 4 event rooms that cater up to 120 people, and private 9th floor bar with city wide views.

What will I be responsible for as MICE Sales, Groups and Res. Sales Executive?

Working closely with your onsite Director of Sales and Sales Office Manager, you'll play a key part in driving revenue into our hotel - through managing and converting enquiries and finding innovative ways to maximise sales opportunities.

Duties Include:

• Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.
• Provide guests with information (example: loyalty programmes, area attractions, facility information) to enhance the guest experience.
• Communicate to appropriate departments all information requirements and special needs for arriving VIP's, large groups, and other key guests.
• Proactively market the image of the Hotel, company and the brand through quality customer care standards in accordance with the hotel's service style and philosophy.
• To ensure the effective handling of all sales enquiries (Christmas, Wedding, Events and M&E) in a timely, professional manner, following the correct procedures, working to the hotels selling strategy/ commercial plan.
• Maximise all revenue opportunities.
• Provide detailed information to the operations team ensuring all information regards events are communicated effectively.
• Conduct thorough show rounds of the hotel with both potential and existing clients
• Support further sales activity within the hotel as required
• To support the Hotel in identifying and collecting sales leads enquiries and cascading as appropriate.
• To grow and develop, existing customers through regular contact, meeting and greeting, follow up calls, etc.

Is this role right for me?

It probably goes without saying that you'll have demonstrable success, but to us, that's really important and we believe that this is best achieved with stable career history and a fantastic legacy of achievement; experience all gained within a fast Sales role. If you have experience in the hotel/travel/MICE sector – then this would place you at a particular advantage.

So, irrespective of whether you are you a future star with big aspirations or an established high-performer with a proven track record, if you think you've got what it takes to join our family, we'd love to hear from you!

Benefits

Our rewards package includes:

• Robust career development opportunities and support for personal growth
• Attractive discounts across many major retailers, restaurants, and events
• Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!
• 50% off food and beverage while you stay in our hotels
• 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!