Total 30 job vacancies by Psb Academy Pte. Ltd.

The candidate will take on a range of challenging yet exciting and rewarding tasks of 360-marketing, assisting the Marketing Lead of the Australia & New Zealand universities portfolio at PSB Academy (ANZ) in driving campaigns achieving branding to lead generation objectives. This role will report to the Marketing Manager at PSB Academy.

Marketing:

• Provide support in implementing the marketing plan: This includes overarching ATL and BTL strategies, messaging, lead generation, events/previews, branding, and partnerships specific to the assigned portfolio.
• Work closely with central marketing to ensure alignment of the PSB Academy brand narrative and strategic direction to that of the portfolio.
• Collaborate closely with Programme Consultants to ensure marketing support business and sales objectives.
• Provide support for monitoring, optimising and reporting campaigns and leads generation activities across different media channels.
• Assist to collect market intelligence, conducting market analysis, and understanding the marketing channels and costs in each location so as to budget sensibly for each location.
• Responsible for undertaking content production, such as video filming, photography, testimonials collection, and other duties as required to support the overall marketing agenda for the assigned portfolio.
• Support the work with University partners, Academic and/or Recruitment teams to understand and hence develop USP to market each programme to engage the intended target audience for lead generation & conversion.
• Execute a bottom-of-funnel tactical marketing plan for each programme and intake timely to expand recruitment and revenue.
• Develop online and offline initiatives to ensure optimised reach of target segments, eg. Industry talk/sharing session.
• Manage the production and timely delivery of collaterals.
• Provide quarterly updates of marketing efforts to University Partners.

Budget Management:

• Prepare available data to evaluate the ROI of each marketing effort.
• Regular monitoring and reporting on budgeting spent against planned marketing activities.
• Ensure marketing expenses are kept within budget.

Others:

• Any other ad-hoc duties as assigned by the Reporting Officer

Requirements

• Degree in Marketing, Advertising, Business and Public Relations or equivalent with 2-5 years of experience
• Excellent integrated marketing and project management experience
• Experience in social media marketing and Google Ads are advantageous
• Ability to multi-task with high level of initiative and sound business acumen
• Independent and dynamic personality
• Proficient in English
• CRM knowledge in HubSpot is preferred
• Fluent in suite of Microsoft Office applications
• Able to commit to supporting and/or leading events in the evenings and weekends when required. (not extensive)

System & Application

• Define / improve IT Systems and Applications strategy and architecture for each project assigned.
• Research and evaluate emerging technologies, application and software.
• Assess vendors and develop test strategies for new application and software.
• Troubleshoot software issues related to internal IT.
• Maintain essential IT systems and applications.
• Lead IT projects, including the design and deployment of new IT systems and services.
• Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages.

Policy and Process Management

• Initiate, coordinate, and enforce systems, policies and procedural requirements.

3rd Party Systems

• Point of contact and support any software and application issues.
• Monitor the project progression and provide timely update to reporting.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in Information Technology or equivalent
• 5-7 years of experience (2 years of experience in project management with 5 years of experience in system design, development, or maintenance.)
• SharePoint, SDLC, SQL, SQL Database, Power Automate and RPA, Internet programming.
• Certification in ITIL or PMP
• Meticulous and detailed.
• Self-motivated.
• Good communication and interpersonal skills.
• Very strong project management & analytical skills.
• Good organizational skills with the flexibility to adapt to changes.
• Ability to work under stress and multi-task.
• Willing to work shift hours or late hours if any project required

Learning, Teaching, and Assessment

• Provide effective support to the School in teaching, including development and maintenance of academic standards.
• Plan, prepare and deliver lessons and set assessment and learning activities to a range of classes (lecturers/tutorials/asynchronous) and age groups of students (including overseas colleges, if required).
• Administer the setting and marking of coursework and examination.
• Review and ensure the quality of examination papers under area(s) of specialisation.
• Manage the moderation of coursework and examination results.
• Conduct objective assessments on examination appeal cases.
• Monitor student progress through the application of formative and summative assessment strategies that support appropriate feedback and skills development.
• Monitor student success rates to an agreed standard across all student levels.
• Conduct objective assessments on examination appeal cases.
• Conduct administration duties pertinent to the programmes of study in the School.
• Engage in student development by providing strong learning support and monitoring of students’ academic performances.

Programme Management & Curriculum/ Partnership Development

• Periodically review and develop programmes pertinent to the School to ensure continued relevance and quality improvement of curricula.
• Evaluate and recommend appropriate teaching materials to cover the learning outcomes of the different programmes of study.
• Develop online learning strategies with a duality of pedagogical functions (online learning, Blended learning).
• Support Assistant Director (Academic) in exploring new programmes to grow the School.
• Support Assistant Director (Academic) in academic partnerships and courses.
• Coordinate and prepare information for inspection and quality assurance assessments.
• Undertake knowledge exchange and other scholarly activity to contribute to the development of new areas in the relevant subject field.
• Lead as Module Leader/Programme Leader and monitor and assess performance of Associate Lecturers.
• Advise students with respect to academic performance, career opportunities, and pursuit of advanced studies.
• Ensure that programme design and delivery is consistent with the academic framework and quality standards and regulations of PSB Academy.

Research & Knowledge Exchange

• Expected to have knowledge and understanding of e-learning platforms such as Blackboard etc.
• Represent the School in selected academic committee, where necessary.

Others

• Represent and participate in marketing events for the School.
• Perform other duties/projects as assigned by the Assistant Director (Academic) / Director.

Job Requirements

• Minimum Degree (at least a pass at GCE ‘O’ level or its equivalent in the language medium of the programme/module.)
• 3 to 4 years of experience.
• Teaching experience preferred.
• Experience or knowledge of module and/or programme leadership, development and administration within a higher education environment.
• Evidence of engagement in professional practice and the ability to design, deliver and assess a range of modules in and related to specialist areas of professional practice.
• Enthusiasm in working in an interdisciplinary context.
• Evidence of commitment to continuing professional development.
• Experience in working with digital technology including an interest in emerging technology and techniques and maintaining an active interest in related developments within the sector.
• Excellent interpersonal and communication skills.
• Good people skills and ability to handle difficult situations, lead and motivate people.
• Ability to work as part of a wider team involving senior managers.
• Forward and outlooking approach to the profession.
• An understanding of the changing landscape within the education sector nationally and internationally.
• Ability to work to goals irrespective of the working hours.

We regret to inform that only shortlisted candidates will be notified.

The Graduate Trainee (GT) Programme is a special management development programme for PSB Academy fresh graduates. Designed to give trainee hands-on experience, trainees are assigned duties and tasks that enable them to learn the different aspects of the business and interact with managers and the management team.

The programme entails a 1-year contract, with each department rotation, at duration of 3 to 6 months.

Role 1

Department: Marketing, University Partnerships – Coventry University

Marketing Management

• Support Marketing team in developing creatives and/or campaigns for recruitment purposes
• Support Marketing team in the execution of said campaigns, and participation in recruitment and marketing events
• Work with external vendors on the production of assets and other marketing items

Student Profile Sourcing

• Work closely with Marketing, Admissions, Academic and Student Services team to source for student profiles that can be used in marketing materials
• Coordinate student interaction and involvement in marketing efforts
• Work closely with Marketing team for execution of deliverables involving student participation

Others

• Ensure all localized assets adhere to brand guidelines
• Work closely with Team to timely understand the needs of the market and achieve synergized branding objectives

______

Role 2

Department: School of Foundation Studies

Market Research & Competitive Analysis

• Understand the range of product offerings in PSB Academy
• Gather intel for competitive analysis of existing products
• Conduct market research for identified potential products
• Present the findings and recommendation to aid sales strategies and recruitment efforts
• Assist in creating product kit / training materials based on research findings

Data Analysis and Reporting

• Analyse recruitment data to identify trends and areas for improvement
• Create dashboards and visualizations to present data insights to the team

Process Optimisation

• Develop a comprehensive progressing database and tracking system
• Devise an efficient student referral verification process
• Provide suggestion to improve on other internal processes

Adhoc duties

• Assist in the coordination of recruitment-related events
• Any other duty assigned

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• ​​Degree​ holder
• Strong written, verbal, analytical and presentation skills
• Strong English proficiency
• Detail Oriented
• Positive attitude, confident and resourceful
• Willingness to learn and ability to work independently with minimal supervision
• Team Player
• Ability to work in a fast-paced environment
• Good knowledge of education market conditions
• Proficiency in Word, Excel and Powerpoint

The Graduate Trainee (GT) Programme is a special management development programme for PSB Academy fresh graduates. Designed to give trainee hands-on experience, trainees are assigned duties and tasks that enable them to learn the different aspects of the business and interact with managers and the management team.

The programme entails a 1-year contract, with each department rotation, at duration of 3 to 6 months.

Below shows the opportunities available.

Role 1

Department: Uni Partnership _ CU (Student Services)

1. Student Engagement

• Student Services counter duty, assisting students for general enquiry
• Managing general email enquiries
• Liaise with internal and external stakeholders and University where appropriate, to answer / resolve student query / feedback effectively and timely.

2. Course administration

• Liaise with off-site admissions team on offer pack and any other related cohort matters.
• Organise induction / orientation, Student Staff Liaison Committee (SSLC) sessions.
• Liaise with Student Success Office on student pass matters
• Prepare info for STP renewal
• Ensure students are registered on e-attendance system and Blackboard, where required.
• Management Student Learning System for students, including creation of account, module enrolment and deactivation of inactive students etc
• Process enrolment related student transactions for remodule, deferment, exemption, course transfer and withdrawal etc and accurate update of student status in SMS.
• Prepare class attendance.
• Monitor and track student attendance, administer warning letter, follow up on absenteeism and provide weekly / monthly reports; flag for counselling for low attendance, disciplinary/ behavourial issues.
• Follow up on student absences for exams
• Reconcile enrolment numbers and collection of revenue.
• Follow-up with students on ageing payment and any payment related issues such as late payment, financial issues, request for instalment, etc
• Prepare reports and ensure accuracy for on time payment of royalty payment to University
• Ensure timely and accurate update of student status on eTEAMS for graduated, withdrawn and deferred students and inform the University timely.
• Liaise with University on student administrative matters.

Others

• Ad hoc projects as assigned and when required

Adhoc duties

• Assist in the coordination of recruitment-related events
• Any other duty assigned

____________

Role 2

Department: School of Foundation Studies

Account Management / Relationship Management for Study Tour (ST) and Executive Training (ET)

Services:

• Support study tour personnel to manage study tour accounts with existing clients for ST and ET
• Maintain a positive relationship with existing ST and ET partners to focus on future recurring / repeated collaborations through both internal and external stakeholder engagement
• Manage the study tour accounts with existing clients for ST and ET that may require new negotiations
• Work closely with key stakeholders together with Study tour personnel (MCC, Ops, Schools, ISR, SSO and external vendors) to design, secure and confirm the agreed deliverables in the itineraries
• Secure and confirm quotations/bookings with products and service vendors required for
• the ST and ET.
• Maintain and update a calendar of study tours

Project Management Duties:

• Work with the study tour personnel, academic and pperations team during the preparation stage to materialise the itinerary. (AL contracts, room bookings, Special guest lectures, etc)
• Manage on-the-ground execution of each ST and ET and be the clients’ other main point of contact for all related areas, for example transportation / accommodation management / logistical support etc
• Act as the facilitator to assign and communicate tasks clearly to team members on the executing ST activities on the ground.
• Ensure the safety and well-being of ST and ET participants through constant monitoring and execution of safety protocols whenever necessary.
• Prepare and conduct post-ST and ET reviews and evaluation meetings with clients to discuss areas for improvement and future business opportunities.
• Problem resolution:

- Serve as the contact point of collaborating partners, promptly address issues that may arise from time to time.

- Implement contingency plans to address unforeseen circumstances and minimize disruptions.

• Work closely with Team to timely address and achieve positive execution of the ST and ET

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• ​​Degree​ holder
• Strong written, verbal, analytical and presentation skills
• Strong English proficiency
• Detail Oriented
• Positive attitude, confident and resourceful
• Willingness to learn and ability to work independently with minimal supervision
• Team Player
• Ability to work in a fast-paced environment
• Good knowledge of education market conditions
• Proficiency in Word, Excel and Powerpoint

System & Application

• Define / improve IT Systems and Applications strategy and architecture for each project assigned.
• Research and evaluate emerging technologies, application and software.
• Assess vendors and develop test strategies for new application and software.
• Troubleshoot software issues related to internal IT.
• Maintain essential IT systems and applications.
• Lead IT projects, including the design and deployment of new IT systems and services.
• Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages.

Policy and Process Management

• Initiate, coordinate, and enforce systems, policies and procedural requirements.

3rd Party Systems

• Point of contact and support any software and application issues.
• Monitor the project progression and provide timely update to reporting.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in Information Technology or equivalent
• 5-7 years of experience (2 years of experience in project management with 5 years of experience in system design, development, or maintenance.)
• SharePoint, SDLC, SQL, SQL Database, Power Automate and RPA, Internet programming.
• Certification in ITIL or PMP
• Meticulous and detailed.
• Self-motivated.
• Good communication and interpersonal skills.
• Very strong project management & analytical skills.
• Good organizational skills with the flexibility to adapt to changes.
• Ability to work under stress and multi-task.
• Willing to work shift hours or late hours if any project required

Programme Management

• Key contact person for assigned programmes to coordinate and ensure smooth delivery of all assigned programmes.
• Ensure LMS course pages are set up in a timely manner.
• Provide prompt and accurate information and updates to students and relevant stakeholders.
• Support Lecturers on admin matters.
• Release of Examination information to current students.
• Monitor validity of student pass for international students.

Student Services

• Organize and conduct orientation for new students.
• Prepare and disseminate confirmed start classes / start term information.
• Work closely with CMs to resolve student issues.
• Process re-enrolment, re-exam, deferments, extensions, exemptions, programme transfer, withdrawal.
• Monitor attendance of students, administer warning letters / exam barring letters and provide monthly reports.
• Conduct regular class visits to understand student’s needs; engagement with parents / guardians to update on students’ progress.
• Conduct module evaluation; focus groups; student surveys.
• Support student on student portal, LMS and any other student support management system.

Data Management

• Update and maintain student records in PSB Academy’s proprietary data management system.

Finance

• Monitor student payment of course fees.
• Process student refunds.

Exams

• Liaise with Exam Centre for main and re exams (if applicable).
• Prepare examination nominal roll for Exam Centre.

Events Support

• Assist Reporting Officer in the running of events.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in any discipline with at least a year of experience.
• Meticulous and self-motivated with strong organisation skills.
• Possess good time management and administration skills.
• Able to work individually and as a team player with customer-oriented mindset and good communication skills.
• Able to work under pressure in fast-paced work environment.
• Proficient in Microsoft Office applications.
• Prior experience in Private / Education Industry preferred.
• May be required to work on roster: 8am to 5.30pm or 10am to 7.30pm three to four times a month.

Weekends involvement:

• Open house - twice a year
• Grad ceremony - once a year

Programme Planning & Scheduling

• Prepare Overall Schedule based on programme information.
• Plan and schedule timetables with scheduling system (Syllabus Plus) and release timetables within the given timeframe.
• Work with Heads of Schools to schedule assignments to academics (Full Time / Associates) and to ensure full-time academics are prioritized and optimally assigned to teaching assignments.
• Liaise with vendors for outsourced tasks, such as lecturer placement, issuance of contract, payroll processing, assessment marking fee, etc and support in providing necessary data and information where required.
• Managing and updating the pool of Associated Lecturers.
• Daily checking of assigned classes to ensure class starts as per scheduled.
• Liaise with University partners on scheduling related matters: students’ pathway, teaching load etc for assigned programmes.
• Provide accurate information and schedule promptly and updates to relevant stakeholders as and when necessary.

Resource Planning & Data Management

• Plan and manage resources (e.g. room, lecturers) using Syllabus Plus to ensure smooth delivery of programmes.
• Input, maintain and update information and data to student management system and / or other applicable applications.
• Ensure all assigned teaching staff and modules are registered with CPE.
• Liaise with the Programme Management team for customized student’s pathway, tutorial groupings, assessments, etc for the assigned programmes.

Exams

• Work with Exam Team to plan examination schedules for assigned programmes.
• Liaise with Exam Centre for main and re-exams.

Others

• Support in providing data during budgeting exercise.
• Support in conducting orientation to newly appointed associate lecturer.
• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Diploma / Degree holder in any discipline with 1-3 years of experience
• Assist in events and orientation 2-4 times per year
• Good team working skills and a flexible approach to delivering team results.
• Ability to plan, prioritize and organize own work independently to achieve agreed results and, at times, under pressure.
• Good Oral and written communication skills and ability to liaise and network with internal and external stakeholders.
• Excellent administrative and organizational skills with good level of numeracy, accuracy and attention to detail.
• Good understanding of higher education qualifications in Singapore and Internationally.
• Good working knowledge of Microsoft Office applications including Word, PowerPoint and Excel. Knowledge and experience in using resource optimization tools will be advantageous.
• Prior experience in Private / Education Industry preferred

Learning, Teaching, and Assessment

• Provide effective support to the School in teaching, including development and maintenance of academic standards.
• Plan, prepare and deliver lessons and set assessment and learning activities to a range of classes (lecturers/tutorials/asynchronous) and age groups of students (including overseas colleges, if required).
• Administer the setting and marking of coursework and examination.
• Review and ensure the quality of examination papers under area(s) of specialisation.
• Manage the moderation of coursework and examination results.
• Conduct objective assessments on examination appeal cases.
• Monitor student progress through the application of formative and summative assessment strategies that support appropriate feedback and skills development.
• Monitor student success rates to an agreed standard across all student levels.
• Conduct objective assessments on examination appeal cases.
• Conduct administration duties pertinent to the programmes of study in the School.
• Engage in student development by providing strong learning support and monitoring of students’ academic performances.

Programme Management & Curriculum/ Partnership Development

• Periodically review and develop programmes pertinent to the School to ensure continued relevance and quality improvement of curricula.
• Evaluate and recommend appropriate teaching materials to cover the learning outcomes of the different programmes of study.
• Develop online learning strategies with a duality of pedagogical functions (online learning, Blended learning).
• Support Assistant Director (Academic) in exploring new programmes to grow the School.
• Support Assistant Director (Academic) in academic partnerships and courses.
• Coordinate and prepare information for inspection and quality assurance assessments.
• Undertake knowledge exchange and other scholarly activity to contribute to the development of new areas in the relevant subject field.
• Lead as Module Leader/Programme Leader and monitor and assess performance of Associate Lecturers.
• Advise students with respect to academic performance, career opportunities, and pursuit of advanced studies.
• Ensure that programme design and delivery is consistent with the academic framework and quality standards and regulations of PSB Academy.

Research & Knowledge Exchange

• Expected to have knowledge and understanding of e-learning platforms such as Blackboard etc.
• Represent the School in selected academic committee, where necessary.

Others

• Represent and participate in marketing events for the School.
• Perform other duties/projects as assigned by the Assistant Director (Academic) / Director.

Job Requirements

• Minimum Degree (at least a pass at GCE ‘O’ level or its equivalent in the language medium of the programme/module.)
• 3 to 4 years of experience.
• Teaching experience preferred.
• Experience or knowledge of module and/or programme leadership, development and administration within a higher education environment.
• Evidence of engagement in professional practice and the ability to design, deliver and assess a range of modules in and related to specialist areas of professional practice.
• Enthusiasm in working in an interdisciplinary context.
• Evidence of commitment to continuing professional development.
• Experience in working with digital technology including an interest in emerging technology and techniques and maintaining an active interest in related developments within the sector.
• Excellent interpersonal and communication skills.
• Good people skills and ability to handle difficult situations, lead and motivate people.
• Ability to work as part of a wider team involving senior managers.
• Forward and outlooking approach to the profession.
• An understanding of the changing landscape within the education sector nationally and internationally.
• Ability to work to goals irrespective of the working hours.

We regret to inform that only shortlisted candidates will be notified.

Principal Accountabilities

• Teach on academic programmes ranging from Certificate to Postgraduate level.
• Undertake the role as a Programme Leader and Module Leader across the various programmes as assigned.

Teaching & Learning

• Prepare and conduct lectures, tutorials and laboratory sessions ranging from Certificate, Diploma, Undergraduate and Postgraduate level.
• Setting and marking of coursework and examination, conduct internal moderation in alignment with course and module specifications and university partner requirements.
• Take on the role as Programme Leader and Module Leader.
• Design and develop high quality curriculum and course materials within the existing academic framework, including blended learning materials
• Review on a regular basis programme content, course materials and methods of delivery, and advice on learning and teaching issues.
• Support or lead the projects in the design and development of new programmes, and to prepare the documentation needed for the approval process.
• Provide academic consultation to students, and advise students with respect to academic performance, career opportunities, and pursuit of advanced studies.
• Review the student module evaluation and conduct the student focus groups or Student-Staff Liaison meetings.
• Engage in student development by providing strong learning support and monitoring of students’ academic performances.
• Manage teaching assignments for Associate Lecturers under the quality assurance policies of School/Institution, and to ensure teaching load and schedules are planned effectively with programme scheduler.

Team work and Miscellaneous duties

• Extend and enhance the work of the department by promoting programmes and encouraging staff to develop innovative approaches to activities such as student recruitment and retention.
• Attend department and programme meetings in order to contribute to the decision-making process and to develop productive working relationships within and across teams.
• Participate in the school’s events, marketing campaigns and projects Conducting seminars and workshops within and out of the School/Institution.
• Other administrative duties/projects as assigned by Reporting Officer/ HOS.

Requirements

• Master’s degree/PhD in Cyber Security or any other related specialization
• Candidates with excellent tutorial delivery skills will also be considered.
• Teaching qualifications, e.g. ACTA will be an added advantage.
• Strong interpersonal and time management skills.
• Strong oral and writing communication skills.
• Experience in new programme development and managing university programmes (UK / Australia).
• Willing to work shift hours (e.g. day and evenings).

1. Laboratory duties

• Understanding of the experiment requirement and objectives.
• Preparation of laboratory equipment, apparatus, hardware, software for lab classes.
• Housekeep the laboratory after each laboratory session.
• Support the Lecturer for the laboratory sessions/workshops.
• Arrange and provide lab familiarization sessions for new lecturers on experiments.

2. Responsible for laboratory inventory and procurement of laboratory materials and equipment

• Assist in the keeping of records and regular report to the reporting officer.
• To provide & maintain proper bookkeeping on lab matters such as feedback, problem tracking and follow-up actions.
• Obtain quotations and discuss requirements with the reporting officer.
• Provide technical assistance and support to students in their projects.

3. Equipment maintenance (Hardware/Software)

• Ensuring required software are properly installed and running before class commencements.
• Provide servicing, maintenance, troubleshooting & minor repair of laboratory equipment.
• Assisting in managing of software licenses, installations or updating, setup, and maintenance of lab computers and software.
• Liaising with vendors on issues log and status.

4. Workplace Safety & Health

• Deliver WSH and Risk Assessment Talks to students
• Ensuring lab safety at all times and all users (e.g. students, lecturers, etc) to comply with the lab rules & regulations.
• Assist in conducting risk assessment for engineering laboratories.
• Taking the role as Occupational First Aider.
• Monitor FYP and workshop activities and collect suggestions for possible improvements.

5. General Matters

• Any ad hoc duties as assigned by Reporting Officer

Requirements

• Diploma in Engineering discipline(Electrical/Mechanical/Mechatronics) with at least 1 year of experience
• Familiar and able to operate laboratory equipment, software & perform troubleshooting if required.
• In-depth domain knowledge which includes the understanding of lab objectives, applied principles and lab safety requirements
• Knowledge of laboratory safety requirements
• Able and willing to share knowledge with others
• A good team player
• Able and willing to share knowledge with others
• A good team player

More details (Willing to work on rotational shift duties):

• 5 Days work week
• Weekdays Shift: 8.30am to 5.30pm /1pm to 10pm
• Sat duty (once a month)

1. No class/lab - 8.30 am to 5.30 pm
2. With class/lab - 9 am to 6 pm

B2C (Direct Consumer Marketing) 40%

Brand and Awareness

• Expand PSB Academy’s branding in selected cities within the Southeast Asian (SEA), South Korea, South and Central Asia markets via integrated channels such as digital, including social media, and offline platforms
• Explore media partners such as influencers, and education portals to expand PSBA audience reach
• Maintain and manage PSBA’s social media and digital assets for the markets assigned
• Ensure proper response to comments/queries on Social Media
• Look into achieving growth of social media engagements across all platforms
• Identify and create student success stories for owned and paid media
• Ensure all localised assets adhere to brand guidelines
• Work closely with Central Marketing team to achieve synergised branding objectives

Leads Performance

• Ensure lead generation campaigns are implemented in consultation with the sales team
• Plan, develop, and monitor all lead generation campaigns to ensure proper follow-up of enquiries and tracking of the effectiveness of campaigns
• Work closely with Segment Marketing to align contents and assets for advertising according to the recruitment plan of the markets assigned
• Provide marketing support to ensure sales targets set across programmes are met/overachieved

B2B (Agent Marketing Management) 40%

• Support agents and sales in developing creatives and/or campaigns for recruitment purposes
• Maintain relationships with agents to assist them in marketing and promoting for PSBA programmes
• Plan and develop campaigns that could potentially enhance PSBA’s value in helping agents to promote the brand and courses

Other Responsibilities 20%

• Ensure marketing costs are kept within budget
• Maintain proper tracking of marketing expenses and to track effectiveness of campaigns according to respective objectives

Requirements

• Diploma/Degree in Marketing, Business, Mass Comms or equivalent
• 3-5 years working experience in marketing in SEA/South Asia/Singapore, preferably in the Education/Training industry
• Good communication and presentation skills
• Excellent knowledge of local media in specified countries
• Experience in matrixed and regional organisational structures is preferred
• Highly motivated, resourceful, and results-oriented team player with a desire to learn and a passion for challenges.
• Ability to develop and deliver marketing/communications plans
• High level of organisational skills
• Budget Management and numeracy skills
• Proficient in English and native language (where applicable)
• Experience and in-depth knowledge of social media and online marketing is essential
• Experience preferred in design tools like Photoshop
• Fluent in the suite of Microsoft Office applications
• Willing to accommodate time differences when communicating with colleagues in Singapore is required
• Willing to travel occasionally to overseas markets to support events like open houses, application days, etc.

Manage the entire assessment administrative process for PSB and University Programmes for main and re-examination / deferred examination / supplementary examination / quizzes / class tests / mid-term tests / deferred or re quizzes and re class tests

Liaise with University partners, overseas PSB colleges, appointed vendors, internal / external stakeholders and invigilators on assessment and exam administration matters.

Examination Operations Management

• Manage confidential student and examination data in our student and learning management systems.

Pre-assessment (Quizzes, Class Tests and Exams)

• Carry out administrative tasks to prepare for assessment (Quizzes, Class Tests and Exams) in face-to-face examination setting which includes:
• Liaison with Lecturers and Module Leaders for pre moderation of examination question paper
• Resource planning including booking of exam venue and invigilator deployment
• Updating examination schedule accurately
• Preparing quizzes, class tests and exams materials for Exam Day held at City campuses
• Briefing invigilators as needed to ensure smooth running of the assessment

Actual Day operations

• Manage face-to-face examination and quizzes, / class test held at City Campus
• Ensure the smooth running of the examinations and troubleshoot any issue
• Work with invigilators to ensure that exam procedures are adhered to
• Handle academic misconduct cases and any issues on Examination Day

Post-assessment (Quizzes, Class Tests and Exams)

Carry out administrative tasks for post assessment process for face-to-face assessments, which include:

• Managing the marking of scripts and timelines
• Preparing and liaising with academic faculty member for post moderation
• Updating graduating status of students at Examination and Awards Board and in the system

Prepare and Manage University Examination Board

• Liasing with University Partners for pre and post moderation work
• Carry out administrative tasks to prepare for the Board meeting

Administrative work, including

• Process exam-related procurement/finance matters promptly according to timelines

New programme exam operations

• Plan and carry out assessments / exams for new programmes
• Attend programme briefings, obtain required information and plan for the 1st assessment / exams
• Liaise with internal and external stakeholders to work out processes and timelines for new programmes, new assessment methods, etc.
• Draft assessment / exam work process for the new programme

Internal and External Stakeholder management

• Working with School (Operations and Academics) on related examination operations
• Liaising and coordinating with outsourced business partner in the monitoring and tracking of work processes
• Managing the assignment and deployment of invigilators for online and onsite campus exams

Others

• Any other duties as required by the company from time to time.

Requirements

• Degree in any field
• 1- 5 years of experience would be an added advantage (Fresh graduates are welcome to apply.)
• experience in related field, in examination management or similar environment.
• Strong co-ordination and time management skills.
• Meticulous with an eye for details.
• Experience in process management
• Good communication skills
• Good interpersonal skills
• Good time management skills
• Project / Event management
• Experience working with senior management staff
• People management
• Willing to cover for evening and Saturday exams for 1-2 hours (3-5 times a year)

Principal Accountabilities

• Teach on short courses and academic programmes ranging from Undergraduate to Postgraduate level.
• Undertake the role as a Programme Leader and Module Leader across the various programmes as assigned.

Teaching & Learning·

• Take on the role as the Programme Leader and Module Leader as assigned.
• Manage the team of associate lecturers including lecture induction, class observations, and conduct staff development seminars.
• Design and develop high quality curriculum and course materials within the existing academic framework.
• Review and ensure all coursework and exam assessments meet the intended learning outcomes of each module according to the course and module specification.
• Administer the setting and marking of coursework and examination, conduct internal moderation of all coursework with marking guides and QPMS examination in alignment with the course and module specification.
• Facilitate the internal moderation of all coursework and examination results in alignment with the course and module specification before presentation to the end of term for Module/Subject Assessment Board and Program Assessment Board.
• Facilitate university site visits, the university audits and program reviews.
• Conduct objective assessments on coursework and examination appeal cases.
• Supervise Undergraduate and Postgraduate Final Year Projects/Dissertation/Research Work and facilitate the classes/workshops as assigned.
• Prepare and conduct lectures and tutorials/workshops/lab sessions/studio sessions as assigned (including overseas if required).
• Review the student module evaluation and conduct the student focus groups or Student-Staff Liaison meetings.
• Engage in student development by providing strong learning support and monitoring of students’ academic performances.
• Advise students with respect to academic performance, career opportunities, and pursuit of advanced studies.
• Develop online learning strategies with a duality of pedagogical functions (online learning, blended learning).
• Support or lead the projects in setting up with new or existing partner University or industry partner, and to prepare the documentation needed for the approval process.

Research & Knowledge Exchange

• Expected to have research skills and familiar with SPSS, R, Excel, NVIVO, Novi Survey and other statistical modelling and online survey software.
• Expected to have knowledge and understanding of e-learning platforms.

Teamworking

• Review and approve teaching assignments as proposed by programme executives.
• Extend and enhance the work of the department by promoting programmes and encouraging staff to develop innovative approaches to activities such as student recruitment and retention.
• Attend department and programme meetings in order to contribute to the decision making process and to develop productive working relationships within and across teams.

Miscellaneous duties

• Other administrative duties/projects as assigned by Reporting Officer.
• Participate in the school’s events, marketing campaigns and projects.

Requirements

• PHD Holder (At least a pass at GCE ‘O’ level or its equivalent in the language medium of the programme/module.)
• 3-4 years of experience with teaching experience preferred.
• Experience or knowledge of module and/or programme leadership, development, and administration within a higher education environment.
• Have taught various business disciplines but not limited to Leadership and Ethics, Entrepreneurship, Brand Management, Business Venturing, International Business, Innovation, Business Strategy as well as Hospitality.
• Evidence of engagement in professional practice and the ability to design, deliver and assess a range of modules in and related to specialist areas of professional practice.
• Professional certification such as Google certification will be an added advantage.
• Teaching qualifications, e.g. Advanced Certificate in Training and Assessment (ACTA), Advanced Certificate in Learning and Performance (ACLP) and Diploma in Adult and Continuing Education (DACE) will be an added advantage.
• Experience in new programme development and managing university programmes (UK /Australia/America).
• Enthusiasm in working in an interdisciplinary context.
• Evidence of commitment to continuing professional development.
• Experience in working with digital technology including an interest in emerging technology and techniques and maintaining an active interest in related developments within the sector.
• Excellent interpersonal and communication skills.
• Good people skills and ability to handle difficult situations, lead and motivate people.
• Ability to work as part of a wider team involving senior managers.
• Forward and outlooking approach to the profession.
• An understanding of the changing landscape within the education sector nationally and internationally.
• Willing to work shift hours when needed (e.g. evenings and/or weekends).

Curriculum Development, Teaching, and Assessment

• Teach and explain new ideas and unfamiliar concepts in a clear and engaging manner so that students can understand.
• Prepare and deliver lessons, set tests, examination papers and exercises.
• Devise, write and produce new materials, including audio and visual resources.
• Design and develop high quality curriculum and course materials within the existing academic framework.
• Monitor student progress through the application of formative and summative assessment strategies.
• Develop and deliver online learning strategies where possible.
• Conduct administration duties pertinent to teaching programmes.

Student/Classroom Management

• Manage and engage students during classroom, where necessary discipline.
• Engage in student development by providing strong learning support and monitoring of students’ academic performances.
• Advise students with respect to academic performance, and pursuit of advanced studies.
• Engage students with attendance/emotional etc problems and where needed engage the different stakeholders including parents.

Academic Roles

• Work together with the rest of the academic team to review programmes and materials to ensure continued relevance and quality of curricula.
• Represent the school in selected academic committee, where necessary.

General

• Represent PSB academy locally and internationally where necessary
• Support in teaching overseas study tour where necessary.

Requirements

• Degree in Business Administration/ Business Management
• At least a pass at GCE ‘O’ level or its equivalent in the language medium of the programme/module.
• CELTA/TESOL certificates will be an added advantage.
• At least 1 – 2 Years of experience
• Experience or knowledge of module and/or programme leadership, development and administration within a higher education environment.
• Evidence of engagement in professional practice and the ability to design, deliver and assess a range of modules in and related to specialist areas of professional practice.
• Enthusiasm in working in an interdisciplinary context.
• Evidence of commitment to continuing professional development.
• Experience in working with digital technology including an interest in emerging technology and techniques and maintaining an active interest in related developments within the sector.
• Excellent interpersonal and communication skills.
• Good people skills and ability to handle difficult situations, lead and motivate people.
• Ability to work as part of a wider team involving senior managers.
• Forward and outlooking approach to the profession.
• An understanding of the changing landscape within the education sector nationally and internationally.
• Instructional and pedogogical skills
• Prior international student teaching experience is useful
• Ability to work to goals irrespective of the working hours.
• Willing to travel if required for short teaching stints/marketing events overseas.