Total 3 job vacancies by The Chester Grosvenor

At The Chester Grosvenor, we value positivity, passion and potential as equally as experience. Experts and leaders in elite hospitality since 1865, apply now to work in our 2AA Rosette Restaurant La Brasserie. We are now accepting applications to join our Restaurant team in the role of

Restaurant Supervisor.

Desirable Candidates

- We are looking for passionate, hospitality career-driven people who like to put on a show and chat to our guests.

- This role will be covering all shift patterns so please be aware of our opening times.

- An excellent leader on the floor who will provide an exceptional experience to our guests, are knowledgeable and someone who wants to excel at what they do.

- A positive, can do attitude!

- A healthy appetite to learn, grow and develop not only individually but as a team.

- Build on the reputation of the institution that is The Chester Grosvenor and become part of the fabric of our operational team.

- Great attention to detail.

- Work collaboratively with all hotel teams.

- Excels in presentation and immaculate delivery in service.

- In return, you will have the opportunity to learn new skills working alongside an passionate team in a luxurious environment!

What We Can Offer You

- Working with the finest suppliers, seasonal ingredients and a highly skilled team.

- Fantastic training and career development opportunities

- Employee and Friends & family Discounts across a UK wide Bespoke and Coast & Country Hotels.

- Free meals on duty.

- Complimentary uniform provision and laundry service.

- Wagestream - access to earned wages for unexpected costs

- Recognition awards and celebrations.

- Bonus holidays for length of service (permanent employees only).

- Online /Store / Local Discounts.

- F&B, Spa and retail discounts at The Chester Grosvenor and much more!...

Duties

1. Ensure departments are meeting set criteria, through confirming that all employees consistently achieve product and hospitality service standards.
2. To empower the team to be able to handle all guest feedback positive and negative.
3. To ensure all service standards are maintained throughout the food and beverage operation.
4. Ensure that Company and legal standards for cleanliness are maintained within all food and beverage areas.
5. Supervising, encouraging and developing the food and beverage team.
6. Deputise for the Restaurant Management in their absence.

Requirements

The ideal person will have at least 2 years' experience in a similar position and will have the ability to deliver great consistency to our guests. Preferably with additional experience in using MICROS systems.

We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.

Being Bespoke

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

Covid-19 Promise

We continue to ensure that all of our premises continue to be a 'Safe place to work, stay and visit'. The health, safety and wellbeing of all of our employees, guests and third-party visitors is, as always, our upmost priority.

At The Chester Grosvenor, we value positivity, passion and potential as equally as experience. Experts and leaders in elite hospitality since 1865, apply now to Grow with Grosvenor. We are now accepting applications to join our Front of House team as a Night Porter.

Our Night Porters are, greeting late check in guests on entry to the hotel. They provide valet parking, collect and deliver luggage and provide information on the hotel and city centre. In the early hours our Night Porters are cleaning and maintaining 5 star standards within our hotel and for this reason we are looking for candidates who can work independently and enjoy keeping active and busy during the quiet overnight period.

Salary - £24960.00

What We Can Offer You

- Fantastic training and career development opportunities

- Employee and Friends & family Discounts across a UK wide Bespoke and Coast & Country Hotels.

- Free meals on duty.

- Complimentary uniform provision and laundry service.

- Wagestream - access to earned wages for unexpected costs

- Recognition awards and celebrations.

- Bonus holidays for length of service.

- Online /Store / Local Discounts.

- F&B, Spa and retail discounts at The Chester Grosvenor.

- Wellbeing focus and practice – we’ve got you.

- Discounted memberships

- And many more Team Grosvenor treats!..

Desirable Candidate

- Prior experience of customer service and making guests feel welcome.

- Friendly and outgoing with the ability to strike up a conversation with those whom enter the hotel.

- Professional and courteous with the ability to recognise those who need additional assistance.

- Organised, efficient and able to multitask.

- Enjoys cleaning and basic maintenance tasks.

- Confidence in providing a safe and secure environment for our guests.

- A full, clean UK driving licence how

- A positive, can do attitude.

Requirements

The ideal person will have at least a years’ experience in a similar position and will have the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.

Being Bespoke

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

Food & Beverage Coordinator

This role will co-ordinate and oversee all reservations in our 2AA rosette La Brasserie restaurant and cocktail bar. You will also be responsible for reservations in The Arkle 3AA rosette Resturant, which is our fine dining concept restaurant, headed up by our Executive Chef, Elliot Hill. Our fabulous restaurants are at the heart of our hotel.

As the Food & Beverage Coordinator you will handle all incoming Food & Beverage reservations ranging from bookings to queries whilst also maximizing sales. As you will control all restaurant bookings, you will manage the flow of each dining service by co-coordinating and organising the layout and occupancy of our award winning restaurants. Occasional hosting in the restaurant will be required. Liaising with the team regarding menus.

Are you our award winning coordinator?

Are you from an administration/hospitality background?
Can you take a hands on approach if needed
Are you computer savvy? With excellent IT skills
We use Res Diary, Opera, experience if possible, if not full training given

What We Can Offer You

From farm to fork: working with the finest suppliers, delectable menu’s and a highly skilled Restaurant Team – learn from the best!

Fantastic training and career development opportunities

Employee and Friends & family Discounts across a UK wide Bespoke Hotels.

Free meals on duty.

Complimentary uniform provision and laundry service.

Wagestream - access to earned wages for unexpected costs

Recognition awards and celebrations, including employee of the month, birthdays.

Bonus holidays for length of service (permanent employees).

Employee assistance program via Hospitality Action

Online /Store / Local Discounts.

F&B, Spa and retail discounts at The Chester Grosvenor.

Wellbeing focus and practice – we’ve got you.

Discounted memberships

Gratuities

And many more Team Grosvenor treats!...

Bespoke Benefits… What’s in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

Dating back to 1865, The Chester Grosvenor and Spa is owned by and named after the family of The Duke of Westminster. Located in the heart of the historic city of Chester, The Chester Grosvenor and Spa is one of the finest Hotels in the north-west of England and one of a handful of Hotels outside London to be awarded five AA Red Stars. restaurant, a vibrant Parisian-style bistro, an ultra-chic spa and modern, bespoke meeting rooms, it is the ideal city sanctuary.