Total 151 customer service job vacancies in Caerphilly, Caerphilly County

Customer Service Administrator
Salary banding: £21,840
Location: Itec House, CF11 8TT (On-site).
Contract: Full-time, permanent
Hours of work: Monday to Friday 09:00am to 16:30pm

About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.
About the role
As our Customer Service Administrator, you will be contributing to the efficiency and effectiveness of the company by providing outstanding customer service and administrative assistance to all provisions across Itec.
Your impact
• Obtaining relevant customer information through appropriate communication channels. Using appropriate techniques to fully understand the customer’s wants and needs and to verify understanding with the customer. Being the first point of contact to customers on the provision referrals
• Responsible for using in-depth knowledge of Itec products, services, processes, and systems.
• Working in partnership daily with internal and external teams to discuss individual customers wishing to join the provision.
• Coordination of all the eligibility documentation, registration, certification, and compliance for all customers.
• To be the main point of contact for the customer through the welcome process and before they start officially on any provision.
• Managing the in-work support process, tracking process and mentoring calls for each participant. Support teams regarding customer who fail to attend.
• Meeting Key Performance Indicators in relation to your role
• Updating information digitally in a timely manner.
• Responsible for dealing with complaints and queries in a timely, professional, and effective manner.
• To support with audit preparation on a regular basis
What are we looking for?
Essential
• Administrative experience
• Previous experience of working in a target driven environment.
• Attention to detail
• Excellent communication and Interpersonal skills
• Good Organisational skills
• IT literate
Desirable
• Customer Service Experience
• Experience within the training industry
• Qualified or with the potential and willingness to work towards, NVQ Customer Service or Business Administration L2 or equivalent.
• Information Advice Guidance IAG Qualification
• Ability to speak Welsh.
• Experience of work-based learning.

What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Customer Service Advisor

Stockton-on-Tees

£134.20 per day

6 month temporary contract

How would you like to work within a department that effects people's lives every single day?

Are you an empathetic individual who is confident speaking with vulnerable customers who have recently suffered a bereavement?

Our client, an internationally recognised retail and commercial bank, are offering you the opportunity to join one of their most crucial teams, where you will support customers in their time of need. So if you have extensive customer service experience, we would love to hear from you.

So, where will you be working?

You will be working within The Bereavement and Power of Attorney Contact Centre which provides a bespoke telephony service for callers notifying the Bank of the death of their customer and facilitates the registration of Power of Attorney to support some of their most vulnerable customers. Our client will provide you with comprehensive on-site training to ensure that you feel confident to take ownership and provide a personal service to their callers at a time when its needed the most.

The difference you will make:

• Helping callers each day by answering queries from customers, customer representatives, solicitors, and colleagues across our Branch network and 3rd parties.
• Assisting customers representatives who wish to notify the bank of the death of our customer.
• Helping to keep our customers and the bank safe.
• Solving problems and escalating issues when necessary
• Updating customer records

What we need you to have:

• Experience in working in a contact centre environment.
• Excellent verbal and written communication and customer service skills
• Extensive computer and numeracy skills

What would be nice for you to have:

• Resilience and problem-solving skills
• A structured approach to work and well organised
• Excellent attention to detail to ensure quality standards are maintained.
• Flexible, approachable, and work well under pressure.

Working Pattern:

• Shifts will be scheduled between 08:00-18:00 Monday-Friday & 09:00-14:00 Saturday (lieu days will be given when working Saturdays).
• This role is based in Teesside, and you will be working on a Hybrid basis

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Service Administrator
£26,000 Hybrid working+ company pension & great employee benefits
Caerphilly

Do you have experience in Customer Service? Does the thought of making a real difference in a rewarding role appeal to you? Are you interested in working for an award winning company with 'Investors in People Gold' status?
If so, we'd like to hear from you.

We are currently recruiting for a Customer Service Administrator to work in a hybrid role ( 3 days in the office and 2 at home ) for an industry leading company in Caerphilly. It's a fantastic opportunity to join a well established team in a fun, lively working environment where you will have access to first class training and development.

This is a varied role where you will be the link between the end customer and the manufacturing facility.
As Customer Service Administrator working hybrid you will:

* Use your communication skills to full advantage when handling a variety of calls from customers on a daily basis, liaising with production, planning and logistics
* Display attention to detail when accurately inputting details, producing quotes, updating customers on the status of their orders and organising delivery slots
* Showcase your organisational skills when responding to emails and queries from various customers, production and dispatch.
* Be focused on quality rather than quantity of calls taken and demonstrate an excellent, 'first resolution' approach when speaking with customers.

This is an exciting new position with a company that has a solid reputation for developing staff internally. This role will come with excellent ongoing training, and you will have the chance to take advantage of genuine career development opportunities.

As well as a competitive salary, this role comes with a company pension, a convenient location, life assurance, employee assistance programme, a formal reward and recognition scheme and a fantastic working environment.

For immediate consideration, please forward your CV to Kayleigh at Vibe Recruit today.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

• Performs a variety of tasks having several steps or a sequence of tasks that requires attention to work operations in a kitchen or dining area following established procedures.
• Sets up cafeteria lines, steam-tables, dining room tables, and side service stands with hot and cold food items including meats, vegetables, salads, desserts, bread, butter, and beverages; replenishes as necessary.
• Break down and cleans tables and area when meal is finished and returns dishes and food to the kitchen area.
• Cleans exhaust vents, hoods, windows, ceilings, and walls. Cleans and sanitizes trash cans; disposes of trash.
• May unloads and stores food from delivery trucks.
• May unloads and stores food from delivery trucks.

Starting at $17.27 Per Day (NA 2)

This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until September 30, 2025 or until all positions are filled. The initial cut-off date for referral of eligible applications will be 30 November 2024, with subsequent cut-off dates every two weeks. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Duties and responsibilities include, but are not limited to:

• The Section Chief is a leadership position that is responsible for all aspects of primary care delivery within the defined section, and supervision of staff. In conjunction with the Associate Chief and Chief of Primary Care, the Section Chief is responsible for:
• Planning, organizing, developing, implementing, controlling and refining comprehensive patient management/clinical support within clinic.
• Provides services, technical counsel, and leadership guidance necessary to section staff. to meet the care and treatment needs of patients within the clinic.
• Should be a forward-thinking physician who embraces primary care delivered via Patient Aligned Care Team (PACT) model.
• Maintaining records of meetings that include reports of conclusions, data recommendations, responsible person, actions taken, and an evaluation of effectiveness of actions taken as appropriate.
• Developing policies and procedures to assure effective management, ethics, safety, communication, and quality within the section and between Primary Care and other services as appropriate.
• Review at least annually privilege templates for each service and make recommendation to the Chief or Associate Chief as needed for modifications.
• Provides a full range of services including assessment and using the most appropriate techniques in providing quality care in their subspecialty.
• Perform appropriate evaluations, diagnosis and treatment of patients.
• Provide a full range of therapeutic interventions in units/programs in the Hampton VA Medical Center to which they are assigned and has clinical privileges to practice including diagnostic assessment, medication evaluation and management.
• Participates effectively in team meetings and treatment planning conferences and collaborates with multidisciplinary team members in a manner that enhances coordination of comprehensive patient care.

Recruitment/Relocation Incentive: A recruitment incentive may be authorized for highly qualified applicants.
EDRP Authorized: Former EDRP participants ineligible to apply for incentive.Contact Veronica.Richardson@va.gov
Alexa.Magoc@va.govOR Monique.Head@va.govthe EDRP Coordinator for questions/assistance.
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting
Work Schedule: Monday - Friday, 8:00 AM - 4:30 PM

Starting at $265,000 Per Year (VM 15)

Mental Health and Wellbeing Coach

Reporting to: Team Leader

Broad purpose of the post -

We are looking for someone with passion and drive to join our Bespoke Repatriation service team, enabling patients to thrive and work towards an independent future. This role will support delivery of a 24/7 support service in partnership with Aneurin Bevan University Health Board (ABUHB).

The service will support patients to transition from secure hospital residential settings into a supported community setting. The service will also aid the transition from CAMHS into Community Mental Health Teams.

Eventually, the service will aid the individual to then transition into independence within the community. As a psychologically informed service, delivery will be underpinned by the application of evidenced based practice, with a focus on using the principles of Structured Clinical Management (SCM).

The service will be supported by the Intensive Case Management team at ABUHB to develop support plans which are underpinned by the principles of Structured Clinical Management (SCM). SCM is an evidenced based approach that enables generalist mental health practitioners to work effectively with complex mental health difficulties. It is a goal focused, supportive approach with case management and advocacy support. There is an emphasis on problem solving and effective crisis planning.

• This role will cover Caerphilly, Newport, Abergavenny and Caldicot

• 37.5 hours per week on a shift basis, covering Monday-Sunday

• £28,214.17 per annum

• Temporary until August 2026

For more information regarding this role, please visit - www.unitedwelsh.com/current-vacancies

Please note that this role requires working in Blaenau Gwent, South Wales and subject to a conditional offer you must be able to provide proof of entitlement to work within the UK.

Proud member of the Disability Confident employer scheme

Your new company
A leading engineering company in Teesside.
Your new role
Working as a Customer Service Advisor, you will be a point of contact for customers wanting quotations, queries and contract reviews.
To issue reports and data input with integrity.
Communicate and update customers.

What you'll need to succeed
Customer service experience.
English and maths GCSE
A good understanding of Microsoft packages.
What you'll get in return
33 days holiday
Salary upto £27,000 dependent on experience.
Private healthcare.
Highstreet discounts.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Join our Customer Service Team!

£11.44 per hour and after 12 weeks hourly rate will rise to £12.30 per hour.

• The role is full-time (37 hour per week).
• This role is office-based role and requires you to be onsite in Wearside House, Riverside Place, Freemans Reach, Durham, DH1 1SL

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (37 hours per week). There are part time shift options available (27.5 hours per week). Shift Pattern to cover the following working hours: 5 days out of 7, between 8am-8pm Monday- Friday and between 8am- 6pm Saturday-Sunday. Weekend working is required, and shift pattern will be discussed during your video interview.

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What we are looking for:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• A positive attitude and a can-do spirit
• Flexibility and the ability to adapt to new situations
• Excellent communication skills, both written and verbal
• The ability to work independently and as part of a team
• A passion for providing excellent customer service

If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!

Manpower UK is acting as an Employment Business in relation to this vacancy.

Join our Customer Service Team!

£11.44 per hour and after 12 weeks hourly rate will rise to £12.30 per hour.

• The role is full-time (37 hour per week).
• This role is office-based role and requires you to be onsite in Wearside House, Riverside Place, Freemans Reach, Durham, DH1 1SL

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (37 hours per week). There are part time shift options available (27.5 hours per week). Shift Pattern to cover the following working hours: 5 days out of 7, between 8am-8pm Monday- Friday and between 8am- 6pm Saturday-Sunday. Weekend working is required, and shift pattern will be discussed during your video interview.

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What we are looking for:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• A positive attitude and a can-do spirit
• Flexibility and the ability to adapt to new situations
• Excellent communication skills, both written and verbal
• The ability to work independently and as part of a team
• A passion for providing excellent customer service

If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!

Manpower UK is acting as an Employment Business in relation to this vacancy.

An excellent opportunity for an experienced Multi Skilled Service Engineer to join a well-established company.

Job Type: Full-Time, Permanent
Salary: Up to £36,000 Per Annum (OTE £40k) Depending on Experience
Location: Shildon, County Durham DL4
Working Hours: 37.5 Per Week - (09:00am – 17:00pm)
Holiday Entitlement: 33 Days (25 plus statutory bank holidays)

All hours additional to the 37.5 are paid at overtime rate of 1.5X.

About The Company:

They are a UK leading organisation specialising in the Manufacture, Installation, Service & Maintenance of Purified Water Systems predominantly for the Pharmaceutical, Medical Devices and Health & Beauty industries throughout the UK. This is an excellent opportunity for a Multi Skilled Service Engineer to join the company, supporting multiple projects within our manufacturing facility based in Shildon, Co Durham.

About The Role:

As a suitably qualified and experienced Engineer (Mechanical and or Electrical/ Instrumentation) you will be based at the Manufacturing facility in Shildon, County Durham, or you would be attending routine installs and service visits at client sites throughout the UK. You would be part of a growing team although you may also be required to work unsupervised so similar experience/ competency will be necessary.

Typical work would involve conducting commissioning and maintenance activities such as; Instrumentation Setup and Calibration, Reverse Osmosis Membrane & Filter replacement, Mechanical Disassembly of Pressure Vessels such as WFI/ PSG chambers, Chemical Cleaning as well as Mechanical Rotating Equipment and Electrical & Instrument troubleshooting and repairs (12VDC – 415VAC). All works are carried out in accordance with an approved method statement with on-the-job training included with the role.


Candidate Requirements:

The ideal candidates come from an Engineering / Electrical / Process/ Chemical / Services background with previous experience and knowledge of Pharmaceutical Process Equipment including Purified Water Systems such as; Pre-treatment, RO/EDI, WFI Distillation, Plant & Clean Steam Generators, being considered a distinct advantage. Specialist product training will be provided for the right person.

Due to the location of client sites, frequent travel will be required with this role. This is typically travelling early Monday morning and returning Friday afternoon or sooner. Occasional Sunday travel is required for clients. All expenses are paid and additional working hours including travel will be paid at overtime rate. Saturday and Sunday shifts are subject to additional uplift payments on top of overtime hours.

Candidates should have a minimum of 5 years’ experience with supporting qualifications (NVQ 3/HNC/HND) and be willing to demonstrate competence. A valid Driving license is also required, and the successful candidate will have use of a company pool vehicle for site works. For site works, a company pool vehicle and fuel card are provided and all accommodation, food and drinks are paid for.


If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.


The company is an Equal Opportunity Employer that does not discriminate based on race, religion, sexual orientation, age or disability. The employer welcomes applications from all candidates who match their requirements and their decision for employment will be based purely on your skills/qualifications.

Apprentice IT Service Desk Operator - 2 year contract
Location: Hybrid, Birmingham
Salary: £18,573 per annum in year 1, rising to £21,430 per annum in year 2

The vacancy

Hours: Monday - Friday with alternate shifts 8 AM - 4 PM and 9 AM - 5 PM

The role

Looking for an exciting opportunity to kick start your IT career, with an organisation with a strong social purpose?

This exciting role gives you the opportunity to gain an Information Communications Technician qualification, whilst applying your learning on the job.

Within the role you will provide first contact point support and assistance on all aspects of Business As Usual (BAU) IT business systems, applications and hardware used by Housing 21 to all levels of users across the organisation.

You will deliver remote support services to all business users within SLA, as well as provide telephone and on-line channel customer response service, triage, ticket creation/classification and resolution. To deal with service issues and requests, aiming to resolve tickets during first contact where possible. To pass incidents/requests to the Senior IT Service Desk Operators where further technical services are required to deliver a prompt resolution.

Services to be provided to SLA for all ticket types, incident, problem and request categories.

This is a hybrid role and the successful candidate will be required to attend our head office in Birmingham 2 days a week (Tuesday and Thursday)
Curious to know more? If you’re looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached.

We’d love to meet you!

What we’re looking for

The essential requirements for the role include:

• 5 GCEs (A-C)/GCSEs or equivalent including Maths and English
• Service Desk or Desktop Support level experience (desirable)
• In depth knowledge of Microsoft operating systems and applications (desirable)
• Experience of dealing with issues via telephone, email and in person (desirable)
• Broad understanding of hardware including Network equipment, Windows Laptops, Printers, Android Tablets and Smart Phones (desirable)
• Microsoft Teams Telephony (desirable)
• ITIL Foundation (desirable)
• Computing qualifications, e.g. O/GCSEs, A levels, BTEC ONC, BTEC HNC or equivalent (desirable)

Why us?

We support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.

As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon on offer being made.

An offer of employment will be subject to the satisfactory completion of a basic disclosure check, satisfactory references, and induction training.

Closing date for applications: 11 November 2024

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

The Department and Role

The University offers an education that is challenging, difficult, enabling and transformative. The Academic Quality Service supports this offering.

Reporting to the Deputy Academic Registrar (Quality Assurance and Academic Services), the Head of the Academic Quality Service provides leadership for the University's quality assurance and related functions, and leads a team of 20 staff. In this role, you will be responsible for the support of the University's Education Committee (and its sub-committees), running and analysing Durham's student surveys, managing student appeals and academic misconduct processes, and overseeing the development and maintenance of new programmes, apprenticeship and educational partnerships (including the national Common Awards partnership, working with the Church of England and Theological Educational Institute (TEIs) partners across England, Scotland and Wales).

Researching, preparing and writing detailed evidence-based reports, you will advise committees (e.g, Education Committee) and senior leaders (e.g. Pro-Vice-Chancellor Education, Academic Registrar) within the institution. You will oversee the internal regulation of education, and be responsible for external engagement with key regulatory bodies as they relate to the oversight of education, and for the University's response to external review (QAA, TEF etc).

The Academic Quality Service is part of the Student & Academic Services Directorate. The Directorate provides a professional administrative support service to staff, students and potential students of Durham University. The Directorate - which also includes Student Registry, Student Immigration and Funding, and Student Recruitment and Admissions - sits within the Education Division, alongside the Careers and Enterprise Service and the Durham Centre for Academic Development (DCAD). The Education Division is led by the Pro-Vice-Chancellor Education

All of the services are based at the Palatine Centre in Durham City.

This role is available as maternity cover until 30 January 2026.

Further information about the role and responsibilities is at the bottom of this job description.

Proud member of the Disability Confident employer scheme

Patient Administrator | Seaham PSC | Seaham | Full Time | Permanent | £12.15 per hour plus enhancements and excellent benefits.

Due to a period of innovation, Spire are opening a state of the art Patient Support Centre in the heart of Seaham, we have a number of Administrator and Customer Service vacancies available in our new hub for people looking to develop or begin their healthcare career.

Please note - Induction training will be held from 6th January 2025 for 2 weeks (9am to 5pm) following this, shifts will vary between the hours of 8am to 7pm Monday to Friday with occasional Saturday shifts.

Please only apply if you can commit to this!

As a PSC Administrator, you will be responsible to ensure the provision and maintenance of an efficient patient customer service experience within the centre.

Duties and Responsibilities:

Provide and maintain an efficient bookings system for all outpatients using a computerised system (SAP)
Manage the telephone lines in an effective and timely manner
Provide and maintain an efficient diary for all outpatient clinics including both consultant and nurse led clinics (making and changing appointments, clinic changes and cancellations)
Manage and process patient referral letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
Process patient appointment letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
Respond to enquiries from patients, members of the public and consultants in a timely, courteous, and efficient manner either by telephone or letter

Who are we looking for:

Demonstrable literacy and numeracy skills
Track record of successful delivery in a similar role, in an office and / or customer service environment
Experience of handling high call volumes in a fast paced environment
High level of PC literacy and experience of using multiple systems and programmes
Excellent interpersonal and communication skills
The ability to work effectively as part of a team
Able to work under pressure and to tight deadlines, with good organisational skills

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

35 days annual leave inclusive of bank holidays - pro rata
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Free Car park
Free DBS
Free Uniform
Private medical insurance
Life assurance

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together
We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

This position is located in Katmai National Park and Preserve in the Maintenance Division.

The typical season for this position is April - September, but varies during these months due to weather conditions, project needs, and/or funding. Anticipated Entry on Duty: April 2025.

Although the official duty station is Lake and Peninsula County, you will be duty stationed at Brooks Camp, AK. Selectees may be moved between duty stations within park boundaries.

Duties include, but are not limited to the following:

Selectee learns proper methods and processes for water systems status, storage levels and when water conservation measures should be implemented. Is responsible for seasonal start up and shut down of the various well houses' holding tanks and distribution systems throughout Brooks Camp. Operator will winterize systems thoroughly to prevent the need for extensive repairs during the following years' start up. This will include a proper blowdown of all distribution lines to each individual cabin with an air compressor, followed by a charging of each line with RV antifreeze/glycol.

• Oversees collecting water samples and keeping associated records organized.
• Collects and coordinates the delivery of monthly coliform and nitrate samples and records laboratory test results.
• Oversees the annual pumping of septic sludge and vault toilet sludge, treatment, and disposal.
• Performs plumbing related duties including planning, layout, and routing of piping systems specifically related to the water and wastewater fields.
• Installs and repairs different types of piping including ductile iron, copper, galvanized steel, asbestos, PVC, and cast iron as well as transition couplings and valves associated with these materials.
• Rodding sewer lines, repairing various pumps, and general plumbing maintenance, which includes sewage lift station repairs and wastewater collection systems.
• Maintains and troubleshoots systems ranging from large primary voltages to small millivolt/milliamp digital circuit boards, and touch screen equipment. Must be knowledgeable of all wire gauges and sizes, and their controls. Must be capable of applying all facets of electrical and instrumentation ability associated with the fields of water and wastewater maintenance.
• Uses technical manuals, blueprints, drawings, and sketches to assign and/or complete work orders.
• Performs minor maintenance to buildings, housing and grounds using the following building maintenance skills: hydraulic repair, plumbing, painting, and carpentry.

Physical Demands: Works from ladders, scaffolds, platforms, and where surfaces are to be coated, or the parts of the systems worked on are hard to reach and require incumbent to stand, stoop, bend, kneel, climb, and work in tiring and uncomfortable positions. Regular lifting and carrying of items up to and in excess of 50 lbs. Regular lifting, carrying, and setting of supplies of weight over 100lbs.

Working Conditions: Work is performed inside and outside in both heat (up to 90F) and extreme cold (down to 45F). The incumbent is required to work in inclement weather and/or wear protective clothing that is sometimes uncomfortable and heavy. Wind, snow, rain, and ice and other outdoor weather conditions may exist. Biting insects are nuisance and are common and can be debilitating.

Government housing is available.

Please visit find a park for additional park information.

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

Starting at $35.96 Per Hour (WG 7)

Four positions are anticipated to be filled from this Job Opportunity Announcement:

• One position will be filled at the GS 05 grade level, with an annual salary range of $42,151 - $54,793 per year.
• One position will be filled at the GS 06 grade level, with an annual salary range of $46,987 - $61,085 per year.
• One position will be filled at the GS 07 grade level, with an annual salary range of $52,214 - $67,880 per year.
• One position will be filled at the GS 08 grade level, with an annual salary range of $57,824 - $75,170 per year.

Each position is being filled at the full performance level, therefore there is no promotion potential associated with any of these positions.

These positions are duty stationed at Dry Tortugas National Park (DRTO) which is located 70 miles west of Key West, Florida, in the southeastern Gulf of Mexico. The park is 101 square miles of mostly ocean with a sub-tropical coral reef system. There are currently 7 small keys that make up less than 0.2% of the park area. These keys are home to a variety of nesting seabirds including: sooty terns, brown noddys, magnificent frigatebirds, and masked boobies. The keys are also hosts for several hundred loggerhead and green sea turtle nests each year. The marine part of the park consists of a large variety of coral reefs, which have been severely impacted by warm ocean temperatures and coral diseases over the past several years. The Natural Resources program will be focused on monitoring how the loss of coral effects the ecosystem and whether restoration projects can help preserve and enhance the ecosystem and the populations that rely on it.

Work will include a mixture of terrestrial and marine focused duties. Which will include conducting monitoring studies for seabirds and sea turtles, invasive species management, marine surveys (coral, fish, benthic invertebrates, seagrass, etc...), and restoration projects. Work priorities can shift rapidly due to the remote nature of the park, weather patterns, and logistical difficulties, so being flexible is vital to these positions.

While on duty employees typically stay at Garden Key, a remote 16-acre island with few services. The island does have employee housing, a small recreation room, and limited Starlink internet. Employee housing at Garden Key is in small or shared apartments with other employees. Housing units have running water, air-conditioning, and small kitchens. There are no grocery stores, banks, etc... available on the island. Employees must travel to Key West to access most services. Creating a work-life balance while living at a worksite for up to two weeks, with limited to no services can be challenging. Available recreational activities include: snorkeling, diving, paddleboarding, fishing, sailing, birding, and other outdoor pursuits.

For more information about Dry Tortugas National Park please visit Dry Tortugas National Park (U.S. National Park Service). Information about the city of Key West can be found at Key West, FL | Official Website.

Starting at $42,151 Per Year (GS 5-8)