Total 289 customer service job vacancies in Edinburgh, EH12 1HQ

German Customer Service Advisor
Full Time
Temp to Perm
Edinburgh
Hybrid
£25,000

Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh? Are you fluent in German?

This leading global client offers a chance to advance your career with a competitive salary of £25,000. You will receive personalised training and ample opportunities for professional growth. Join a team of dedicated individuals committed to providing top-notch service!

Your role will involve;
* Managing customer orders and working closely with logistics
* Handling phone calls and emails internally and externally
* Maintaining relationships with carriers and customers
* Solving issues quickly and efficiently

What do you need?
* Strong multitasking skills
* Proficiency in computer software are essential
* Excellent written and verbal communication skills
* Adaptability, dependability and problem-solving abilities
* Willingness to work collaboratively and respect others

If you meet these requirements, we invite you to apply for this exciting position!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Representative - Edinburgh Lloyds Banking Group

£21,840 - £23,000 per year

Monday-Friday, 9am - 5pm

Fountainbridge, Edinburgh, EH3 9PE

So, what does the role entail?

You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.

Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.

We support our colleagues with competitive benefits:

• No weekend working.
• 31 days annual leave (including UK Bank Holidays).
• Annual discretionary bonus eligibility.
• Perks at Work (online discounted shopping).
• Car lease scheme and Jaguar Land Rover discount.
• Cycle to Work scheme and interest-free season ticket loans.
• Annual volunteering day.
• Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave).
• Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support.
• Contributory pension scheme (up to 6% match), Group Life Assurance, and Group Income Protection.
• Personal and career development opportunities within Diligenta.

Join our team if you're…

• Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure.
• Someone who has excellent listening, verbal and written communication skills and able to simplify complex matters whilst providing outstanding service.
• A problem solver, flexible, and adaptable to changing priorities.
• Comfortable switching between multiple IT applications with attention to detail.
• Proficient in Microsoft Office (Word & Excel).
• Excited to work with great people and create a supportive workplace.
• Passionate about learning and sharing knowledge to enhance skills and develop best practices.

Who is Diligenta?

Diligenta makes a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We are dedicated to being there to support customers in the moments that really matter in life and providing the best service every time. Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, Standard Life, AVIVA, M&G Prudential and Nest, the UK government's workplace pension scheme. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

Diligenta's innovation spans more than just technology; we look for new ways to innovate in customer service and client satisfaction too. Our ongoing and expected company growth offers opportunities for all our colleagues, and we're excited to welcome new people to be part of our journey.

Diligenta is proud to be a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group.

Due to promotion, we are now looking for a new team member to join our Employee Relations team.




Reporting to the Strategic Partner: Employee Relations, your role will be to provide accurate advice to our people on a variety of employment matters in line with our policies and procedures. You will have a coaching style approach with managers that will promote and maintain our flexible HR advisory service, in particular supporting interpretation of employment law and organisational policies and procedures on key employment matters.



Your knowledge and expertise will enable you to support in the effective management of formal cases and contribute to ensure our policies remain compliant and applying best practice while working in partnership with our PCS Union colleagues. You will also assist with the delivery of the SCTS People Strategy, HR Business Plan and develop practical and strategic solutions in line with HR best practice. It is also essential that you are either working towards of currently have CIPD Associate Membership.




Applications should be received by 11:59pm on Wednesday 16 October. Interviews are expected to be week commencing 4 November.




Please note we can not accept Cv's or supporting statements for this role.

Proud member of the Disability Confident employer scheme

Are you Fluent in both Arabic and English?

Looking for an exciting role in Customer Service?

We are recruiting for a Arabic speaking Customer Service agent for a global leader within the travel industry.

Situated in their stunning Head office you will be servicing customers from around the globe, in a fast paced environment. The customer journey will be at the heart of everything you do, we want people who are personable and genuinely have a flair for customer service.

our client services over 400 million customers worldwide, with over 30'000 employees it is the second largest online travel company in the world today, this wasn't achieved by accident but through offering a extraordinary level of customer service at all times.

To be considered for a Arabic Speaking Customer Service agent you will need to have a proven and consistent track record of delivering excellent customer service on a regular basis, having a passion for travel would be advantageous.

You will need to be flexible, organised with the ability to work on your own initiative aswell and in a team environment.

The shift pattern is 5 out of 7 days. Monday - Friday between 7am - 3pm, you will however get your rota 6 weeks in advance and weekends off, these positions are office based but after your 6 month probation they will consider hybrid working.

In return they offer a generous salary of up to £25K, excellent holiday allowance of 32 days per year and more.

These vacancies always fill quickly such is the nature of the role and working environment so if you are interested then apply now.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you an experienced fitter wanting a change? Perhaps you are already doing a similar role?

The varied job you will encounter within this role include, meeting customers in their homes, assessing the issues, pricing parts, replacing glass units, servicing doors, replacing locks and mechanisms, replacing hardware such as tilt before turn gearing and everything in between. Problem-solving is of paramount importance.

To be considered for the role you will be:

Experienced within in the UPVC industry
Strong organisational skills
Being self-motivated and enthusiastic
Confident, with a professional attitude
Undertake jobs to the highest standard and in the timelines agreed
Able to manage your time
You will be fluent in English with good reading and writing skills

The role includes a van, you are required to take pride in ensuring the van is kept in good condition.

Driving Licence is essential

Customer Service Assistant (Duty Supervisor)

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

As a Duty Supervisor you will be a key-holder, often opening or closing the store, and be hands-on in ensuring store standards are second to none and that the store is safe and legal.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over.

Service care solutions are supporting one of Scotland's largest and most successful personal injury law firms. Who are proud to exclusively represent individuals.
We are inviting applications to join our Mass Litigation Team, which handles a diverse array of complex legal cases, including personal injury, financial loss, employer's liability, product liability, data breaches, and breach of contract disputes. This role provides an excellent opportunity to engage in high-profile cases with significant legal and financial implications, enhancing your skills and advancing your career.

What You'll Do:

• Caseload Management: Collaborate with a team on a mix of pre-litigation and litigation cases.
• Court Work: Gain hands-on experience in ASPIC and the Court of Session.
• Team Support: Train and mentor junior team members.
• Investigations & Statements: Conduct liability investigations and gather witness statements.
• Medical Expert Coordination: Liaise with and instruct medical experts.
• Court Appearances: Consult with Counsel and represent clients in court.

What They Offer:

• Competitive salary reflective of experience.
• Excellent pension scheme.
• Hybrid working options for a better work-life balance.
• Flexible working hours with core time flexibility.
• Flexi-time opportunities to manage workloads and personal commitments.
• Ongoing training and development initiatives.
• Engaging social and charitable experiences.

Who We're Looking For:

• A minimum of 2 years PQE is essentiall.
• Experience in a varied personal injury background is crucial.
• Desirable: Familiarity with data breach claims and breach of contract disputes.
• Ability to commute to either our Glasgow or Edinburgh office (Edinburgh candidates must be willing to travel to Glasgow for team meetings).

If you thrive in a fast-paced, collaborative environment and are eager to make a significant impact in the legal field, we want to hear from you! Please submit your CV to beth.kirby@servicecare.org.uk, or call via phone at 01772208969. We also offer a referral bonus of up to £250 if you know someone looking for work.. Please pass on this information!

We are looking for a talented and motivated Associate to join reputable organisation who work globally, this vacancy will be based in either Glasgow or Edinburgh offices. You would be within the Antitrust, Competition, and Trade team. This role will focus primarily on public procurement and subsidy control matters, both non-contentious and contentious. This is an exciting opportunity to be part of a growing team, particularly following recent legislative reforms in public procurement and the UK's new subsidy control regime post-Brexit.

Key Responsibilities:

• Advise on public procurement and subsidy control matters.
• Handle both non-contentious and contentious cases in these areas.
• Provide strategic and practical advice to clients on regulatory matters.
• Work on a variety of projects, including mainstream antitrust compliance, investigations, merger control, and regulation.

What We Are Looking For:

• 0-5 years PQE with experience or training in public procurement.
• Willingness to develop expertise in subsidy control under the UK's post-Brexit regime.
• Experience or interest in competition law and a desire for a balanced practice across antitrust, merger control, and trade work.
• Strong communication and drafting skills, with the ability to convey complex legal concepts succinctly.
• Commercial awareness and the ability to offer strategic advice to clients.

If you are passionate about public procurement, subsidy control, and competition law, and you have the drive to make an impact, we would love to hear from you. Please submit your CV to beth.kirby@servicecare.org.uk, or call via phone at 01772208969. We also offer a referral bonus of up to £250 if you know someone looking for work.. Please pass on this information!

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.



Your Aramark journey starts here


Are you looking to work in a fun but busy environment as part of a team delivering a service to an array of customers?
Enjoy the hospitality buzz and fancy a new challenge whilst working with a brilliant team?
We are currently recruiting for a Food Service Assistant to be a part of our integral team in Edinburgh, EH12 9DH




Perks of the job



- £12 per hour
- Full time
- 35 hours per week, Monday
- Friday
- Shifts ranging between 7am – 5pm
- Life insurance and pension contribution
- On-site parking
- Bank holidays off!
- Free meal on duty
- Free uniform
- Generous holiday entitlement which increases in line with service. You can also buy additional days if you wish!
- Cycle 2 Work scheme / Refer a friend scheme
- Love2Shop discounts including discounts on your weekly supermarket shop and lifes luxuries!
- You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within!
- As we are passionate about developing our people from within, great training is provided, we do not look for experience, we need a good attitude and the willingness to learn.





What you'll be doing



- Preparing and serving a selection of foods and beverages
- Cleaning down and setting up displays.
- Maintain hygiene and health and safety standards.
- Ensure company rules and policies are followed and
- Annual training including food safety and health and safety.





Experience



- Security vetting required
- Training will be provided on site
- A confident, flexible team player

Founded in 1837, John Deere is an iconic company providing advanced products and services for agriculture, construction, forestry, ground care and power systems.

Does the idea of working on some of the most sophisticated equipment on earth appeal to you?

Do you want to receive industry leading training?

Would you like to work for one of the world's leading companies?

If your answer is YES then come and join our team!

John Deere Foresty is th world's premier designer and distributor of forestry equipment.

An exciting opportunity has arisen within our aftersales department for additional Field Service Engineers. The prime responsibilities of these roles are the maintenance and repair of John Deere foresty equipment.

Suitable applicants would be time served engineers with considerable post apprenticeship experiece in the forestry, agriculture or construction sectors.

Applicants should possess knowledge of hydraulic and electronic control systems and be in possession of a current driving license.

John Deere Foresty offers an attractive renumeration package and the potential for career development within a leading global company.

Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.

For a Technician career that’s future proof DriveForwards

A lot’s changing for automobile technicians right now. At TrustFord, we’ve got the training to keep you up to date on everything from electric vehicles to state-of-the-art features like voice-recognition controlled playlists. As the largest Ford dealership in Europe, we’ll take good care of you, too. With benefits from 33 days’ holiday to heavily discounted cars, you can Drive Forwards in style as a Technician here.

About You:

To deliver high standards of technical advice, service and maintenance to all our TrustFord customers.
Own a full valid driving license, an NVQ 3, City & Guilds or equivalent.
Have previous Automotive Mobile Service Vehicle Technician experience.
Are you competent to work remotely/on your own?
Are you happy working outside in all weather conditions?

During your first 12 months of Employment, you will be trained to IMI Level 3 in Electric Vehicle Maintenance and repair to ensure your skills remain relevant throughout your career with us.

A Day in the Life of a Mobile Service Technician

In addition to receiving a competitive salary, for the right candidate this position will offer:

Performance Related Bonus
33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
Industry leading package
Pension Scheme & Life Assurance
Ford Privilege vehicle purchase scheme
Discount on Service, Bodyshop and Parts
1 day each year to volunteer for a charity of your choice
Cycle to work purchase scheme
Access to Perks at Work discount website
Toolbox Insurance

Requirements:

Please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for.
We encourage applications from people with diverse backgrounds and experiences. We want all our colleagues to bring their whole self to work and that starts with you.

For your first 2 days in the business, you’ll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about our business before you start your new role.

Our PPA is what makes TrustFord. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what... be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We welcome applications from everyone. We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds.

To request any adjustments, please ask this during the application stage or contact the Recruitment Team.

Happy to Discuss options of FLEXIBLE WORKING. To help us be more inclusive, requests for flexible working will be considered at any point in your application or employment. Although we may deem this may not be suitable for every role, we will try and be supportive where we can. We would encourage you to contact our recruitment team to discuss any requirements you may have.

TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.

All offers of employment are subject to a background check.

We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction.

Proud member of the Disability Confident employer scheme

Customer Service Assistant (Post Office Counter)

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls to helping a customer post a parcel at our PO counter. As a Customer Service Assistant your priority is making sure our customers have a great experience each and every time they visit the store, through friendly service, great product availability, and first class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

As this store has a Post Office you will be required to successfully complete Post Office Limited’s security and background checking processes.

We are passionate about supporting, challenging and developing people to be the best they can. With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long term career in retail.

Our Client based in Edinburgh are currently recruiting for an Architect to join their team as soon as possible.

This is a full time, permanent role based in their Dublin office which offers £45,000 per year.

The purpose of the role is to ensure project design development and implementation are in accordance with practice design standards and including the co-ordination and integration of all internal or external consultant design or relevant information input.

Responsibilities:

• Carry out the detail design within the framework of the project objectives including drafting and CAD work for the project.
• Prepare and maintain project drawings in compliance with QA and Safety management Systems.

• Ensure the adequate integration of technical information and statutory requirements into design and production drawings.
• Prepare drawings for planning, tender or construction purposes.
• Prepare reports and documentation.
• Administer project related information in line with standards and procedures of the Practice.
• Co-ordinate and liaise with internal and external parties.
• Attend key meetings.
• Keep Project Associate regularly updated on progress of work and/or anticipated problems.
• Ensure that the resources schedule and fee draw- down are in line with agreed fee arrangement. Identify resource gaps and solutions to best remedy those gaps.
• Chair project meetings and ensure that everybody in the team is aware of roles responsibilities and reporting lines and scope of work involved.
• Ensure dialogue with team members.
• Ensure that personal training needs are met.
• Promote team goals and ensure efficiency and effectiveness of team.

Requirements:

• Understanding of CAD/BIM and implications on project management
• Excellent design communication skills - written and verbal
• Technical ability to specify and select products
• Ability to produce coherent and well resolved architectural designs
• Sound knowledge of building technologies regulations and planning applications
• Knowledge of technical standards regulatory frameworks and health & safety requirements
• Site experience
• 3+ years of experience as a qualified architect (RIAI/RIBA/RIAS or equivalent).

If interested or have any questions, please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

Job Title: Arabic Speaking Customer Service Administrator
Location: Edinburgh
Salary: £24,000-£25,000 per year
Employment Type: Full Time, Permanent

Are you a skilled Customer Service Advisor seeking a new opportunity? Do you thrive in a fast-paced and modern work environment? Are you fluent in Arabic?

Our client is a global leader in their industry and is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will be responsible for managing the end-to-end customer journey efficiently and effectively.

Key Responsibilities:

- Management of current customer accounts
- Handling a high volume of inbound phone calls
- Building and maintaining relationships with carriers and customers
- Providing exceptional customer service to clients and carriers
- Resolving customer and carrier issues
- Providing quotes, arranging bookings and taking payments
- Demonstrating excellent multitasking skills and proficiency in computer software
- Representing the company in a professional manner and serving as a role model to other employees

Job Requirements:

- Excellent written and verbal communication skills
- Adaptability to changes in the work environment
- Accuracy and ability to produce high-quality work
- Dependability
- Strong problem-solving skills
- Ability to work effectively in teams and be open to others' perspectives
- Demonstrate respect for individuals with diverse cultural backgrounds
- Strong decision-making abilities

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.