Total 745 customer service job vacancies in Gateshead, Tyne and Wear, NE10 8HQ

SERVICE TECHNICIAN Empower Lives with Cutting-Edge Medical Equipment Rev Up Your Career in Murdoch! Whether you're a tech-savvy young star ready to launch your career or an experienced professional looking to transition into a fulfilling role as you near retirement, we have the perfect opportunity for you. Join us as a Service Technician and become part of a dynamic team that values expertise and enthusiasm. Ignite your passion for hands-on work and make your mark with us!

Based in Murdoch, Perth, Western Australia
$65k - $72k Superannuation Quarterly Performance Bonuses
Free Parking
Great work environment

Are you a skilled technician passionate about improving lives through hands-on problem-solving and technical expertise? As a Service Technician , you will play a critical role in ensuring the performance and safety of essential medical equipment, providing maintenance and repair services that enhance the mobility and quality of ... Click here to view more detail / apply for Service Technician

Job Purpose
To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchairs to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing and servicing wheelchairs. The expectation is that once fully trained the majority of jobs will be completed on a first-time fix basis. Initially the workload will consist of manual wheelchairs but as more experience is gained and with further workshop training electric wheelchairs will also be included into your work schedule.

Key Responsibilities
1. Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, ensuring at all times that the Company Infection Control Policy is followed.
2. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.
3. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.
4. Ensure any PPE supplied for use in carrying out your duties is used as instructed.
5. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.
6. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.
7. ensure the vehicle safety check and the van check sheet are done each week
8. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is kept clean and laundered at all times.
9. Prioritise and organise your workload, referring to Line Manager as and when appropriate
10. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.
11. Agree to undertake all training offered that is necessary to maintain the skills required for this role.

Skills and Qualifications
1. Full UK driving licence
2. Successful enhanced CRB check
3. General workshop knowledge
4. Basic mechanical knowledge
5. Basic electrical knowledge including 12v/24v D.C. systems
6. Able to move and handle loads and equipment safely
7. Experience of face to face customer contact.
8. Previous delivery driver experience
9. An awareness and understanding of people with disabilities
10. Flexible approach to working conditions and working environment change.
12. Ability to use own initiative within set boundaries of the role.
11. Ability to use a mobile phone to relay photographs
12. Good written and verbal communication skills.
13. Ability to relay clear instructions to clients.

Physical demands of the job
1. Moving and handling of equipment and accessories following handling guidelines
2. Standing at a bench to work
3. Kneeling/crouching
4. working in confined workspace if the job necessitates (installing/repairing equipment in small areas)
5. Use of ramps and any other agreed moving equipment.

Most challenging part of the role
1. Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team
2. Committing to being available for short notice overtime necessitated by emergency response requirements
3. Responsibility of out of hour’s duties.

Health and Safety
The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.

Prevention and Control of Infection
The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members, will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy


Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.

Customer Service Representative Weir Minerals Perth Onsite  
Purpose of Role:  
As a Customer Service Representative, you?ll be the trusted point of contact for our key clients, providing outstanding support through email and phone.
Work in a collaborative and diverse team at our Perth Airport location with free onsite parking.
Why choose Weir:  Be part of a global organization dedicated to building a better future:  At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It?s a big challenge ? but it is exciting. An opportunity to grow your own way:  Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new ... Click here to view more detail / apply for Customer Service Representative

Posted Date:  4 Nov







Location:  Dubbo, NSW, AU,







At WesTrac, were made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance youve always wanted. More development opportunities, with WesTrac's own in house RTO - , access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, were Made for More. Are




... Click here to view more detail / apply for Field Service Plant Mechanics, Heavy Diesel Mechanics & Agricultural Mechanics

CELOTTI WORKFORCE is seeking experienced Auto Electricians for FIFO positions across Western Australia.
Join our team to work with leading companies in the mining sector, offering excellent pay and temp-to-perm opportunities.
 
Role & Responsibilities: As a Field Service Auto Electrician, your duties will include:


Diagnosing and repairing electrical systems on mobile mining equipment, including both light and heavy vehicles
Conducting air-conditioning repairs, re-gassing, and system installations
Installing GPS systems in new mine vehicles
Performing motor changes on equipment like loaders and excavators
Working in confined spaces and tight positions, such as under dashboards
Benefits:

Pay: $85 - $90 per hour, paid weekly
Schedule: FIFO with various rosters available
Career Progression: Temp to perm opportunities for committed and skilled operators
Support: Ongoing assistance from our dedicated Celotti recruiter team
Our Ideal Candidate:

Qualifications: Auto Electrical Trade
... Click here to view more detail / apply for Field Service Auto Electrician | FIFO | WA

Job Description
The Company? Unicare Health is Australia's most respected partner to healthcare professionals, carers, and customers.
For over 30 years, Unicare Health has been Australia's leading provider of healthcare equipment for hospitals, aged care, mobility, rehabilitation, assistive technology, and continence.
Their team of experts have been recommending, providing, and improving equipment, enhancing quality of life to clients and customers Australia wide. They boast an extensive range of products available online, including electric wheelchair rental, mobility aids, hygiene, patient care, and ward and clinic products to the aged care and hospital markets.
The Role As a Customer Service Specialist, you will be a pivotal point of contact for customers, showcasing various medical equipment and providing exceptional assistance. In this role, you'll be at the heart of a dynamic environment, where adaptability is key. Wearing various hats, you will not only engage with customers directly but
... Click here to view more detail / apply for Customer Care Specialist

Interview date 12 December 2024

The Northern Centre for Cancer Care (NCCC) is looking to appoint a Radiotherapy Service Manager and Professional Lead Therapeutic Radiographer based in Newcastle.

We are looking for a well-motivated, experienced person to lead the delivery of radiotherapy services within our Cancer Centres in Newcastle and Carlisle (Northern Centre for Cancer Care North Cumbria).

This management position within NCCC/NCCCNC involves the full range of management accountabilities including day-to-day operational management of the radiotherapy department in both Newcastle and North Cumbria.

This post is responsible for teams across both departments incorporating approximately 100 members of staff, predominantly radiographers.

We have 9 Varian TrueBeams, 2 Tomotherapy units, 3 CT Scanners, 1 SXT unit and 1 HDR brachytherapy unit across our two sites, delivering treatment to approximately 6000 new patients per year employing a wide range of therapies including multi-met SRS, lungs SABR, HDR gynae brachytherapy, TBI/TSEI, gated lung therapy and cardiac SABR.

This is an exciting role for a motivated individual keen to drive improvement and join a very supportive and collaborative team.

The post holder takes day-to-day responsibility for delivery of the radiotherapy department’s key performance indicators as laid out in the NHS England’s service specification. This includes achieving the national cancer waiting time targets including the 62 and 31-day waits.

NCCC provides a highly specialized regional radiotherapy service to a population of circa 3.3million across the North East and North Cumbria with radiotherapy service provision for circa 2.0million.

This senior management position within NCCC/NCCC-NC involves the full range of management accountabilities for the delivery of radiotherapy services, including day-to-day operational management of the departments in both Newcastle and North Cumbria. A key objective for the post holder is to ensure equity of service delivery across the geographically spread treatment locations. This requires the post holder to ensure effective agreement exists between the departments in delivery of both strategic and operational objectives in order to deliver integrated care pathways.

The role provides radiotherapy professional leadership to the Radiotherapy Operational Delivery Network (ODN) responsible for providing radiotherapy system leadership and the delivery of NHS England’s vision and ambitions for the modernisation of radiotherapy services

The annual budgetary management responsibilities for this role include £4.6million for staff resources, and operational management and leadership of in excess of 100 staff membersAs part of the senior management team of the Cancer and Haematology Clinical Board, the post holder will work collaboratively to propose and implement changes to radiotherapy service delivery across the two radiotherapy units.

Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:Careers | Newcastle Hospitals | NHS | Newcastle HospitalsandNewcastle Hospitals NHS Foundation Trust

• Professional Lead Therapeutic Radiographer
• To lead and be responsible for the delivery of radiotherapy services and implementation of radiotherapy pathways ensuring a cohesive, effective and seamless service is provided to service users across NCCC and NCCC-NC
• To be responsible for the safe and efficient use of multiple modalities, cutting edge Radiotherapy equipment, (over both sites) in the development and delivery of novel radiotherapy planning and treatment delivery techniques, and in the undertaking of research and development within the radiotherapy service
• To provide professional leadership and strategic development of Consultant Radiographers and Advanced Radiotherapy Practitioners working within appropriate expert fields of Radiotherapy practice
• Responsible for the safe delivery of a high-quality radiotherapy service, in a patient orientated way to agreed standards and within available resources
• To plan for and respond to changes in service needs and delivery.
• To take a lead on the strategic and operational management of radiotherapy delivery within the Clinical Board and providing expert advice in relation to radiotherapy delivery issues
• To advise the Trust and external bodies on radiotherapy delivery issues.
• This role will work closely in conjunction with Radiotherapy Physics and Medical Staff for delivery of radiotherapy service
• To provide line management support to the Operational Delivery Network Manager working towards achieving the objectives of the Radiotherapy Service Specification.
• To provide strategic leadership to the Northern Radiotherapy Network as a core member of the Network Oversight Group, covering area of responsibility


This advert closes on Sunday 1 Dec 2024

Proud member of the Disability Confident employer scheme

Job details

Field Service Technician (Hydraulic Hoses)
Dubbo location
Full time
$50HR Flat (approx. $130k super)
About Our Client
Our client is an Australian leader in the hydraulic and industrial hose industry, known for delivering fast and reliable onsite service. They operate in a diverse range of industries such as manufacturing, mining, construction etc, offering critical support to clients across the Central West NSW region. This dynamic company prides itself on its extensive network, delivering unmatched technical expertise and service to its customers.
The Opportunity
This is an exciting opportunity for a Field Service Technician to join a national industry leader. Youll be working both onsite and in the workshop, providing essential support to customers by servicing, replacing, and repairing hydraulic hoses for heavy plant machinery. The role is permanent full-time, offering stability and a chance to grow

... Click here to view more detail / apply for Field Service Technician

Functional area:  Service







Onsite or Remote:  Hybrid







Primary Skills: 







Country/Region:  AU







City:  Orange







Location:  Orange, NSW, AU,







Company name:  Epiroc Australia Pty Ltd







Date of posting:  Oct 28,







Service Optimisation Lead - East At Epiroc, our vision is  Dare to think new . We challenge our way of




... Click here to view more detail / apply for Service Optimisation Lead ? East

Darryl Twitt Motors are currently looking to recruit an experienced and qualified Customer Service Manager to join their team in Shepparton VIC 3630.

The successful candidate will need to undertake and possess:

- Developing and evaluating policies, and procedures related to customer relations and the provision of goods and services
- Offering guidance and feedback to team members while also aiding in the recruitment process
- Planning and executing post-sales services to ensure customer satisfaction, monitor product performance, and enhance service quality.
- Handling feedback and ratings, training staff for improvement, and managing and developing a motivated customer service team
- Collaborating with internal teams, service agents, and customers to identify and address customer expectations effectively.

Skills and Abilities:

- Ideally have a minimum of 2 years’ experience as a Customer Service Manager
- A Certificate in Management or relevant is desirable
- Ability to work in a team environment

Salary range is $70,000-$85,000pa commensurate with experience

Fulltime Position available


Applications open 23rd of October 2024 and closes on 23rd November of 2024.


If you are interested in this role APPLY now. Only shortlisted candidates will be contacted

Are you looking for a rewarding career where you can grow and develop while having the benefit of living in an idyllic North Coast location? Here at Clarence Valley Council, we strive to be a progressive employer that offers a rewarding and flexible work environment. Our vision is to create a community full of opportunity and our workforce is where we start to achieve our community aspirations.
Located in the Northern Rivers of NSW, we cover 10,441 square kilometres with the three major community hubs of Grafton, Yamba and Maclean. We are one of the biggest employers in the Valley and can offer you a rewarding career and a new lifestyle. Our goal is to be the employer of choice in the Valley, creating opportunities for those who live here already and for those who want to move here.
We are in an exciting period


... Click here to view more detail / apply for Customer Service Officer (Regional Aquatic Centre)

The Opportunity:
The expansion of Ampcontrol services in Western Australia supports the new company vision to lead the global energy revolution. Ampcontrol is focused on diversifying and growing the business with a key focus on renewable energy manufacturing and supporting our customers in decarbonisation and mine site electrification.
We are looking for experienced and qualified Electricians to support our Field Service team on a range of long-term construction projects related to major power infrastructure across WA. These positions are field-based roles based on both mine sites and in regional areas throughout WA.
You will be focused on providing a high quality of work and join a motivated and skilled team responsible for the onsite construction, testing, and commissioning of critical power systems. The successful candidates will be required to:

Carry out testing and maintenance of electrical equipment as required.
Complete allocated field service work
... Click here to view more detail / apply for Electricians ? Field Service

A fantastic opportunity to join our Community Dermatology Service as a Healthcare Assistant around the Fylde and Wyre area This role is ideal for somebody who enjoys working independently, while being a part of a supportive and friendly team, working together to make a difference to how health services are delivered to patients. An ideal candidate would have previous experience as Healthcare Assistant in a GP practice, hospital, or any other clinical setting with a passion for making the patient journey as comfortable as possible. Following full training, you will be supporting our dermatologists and nurses in face-to-face clinics as well as assisting with minor procedures, you will also conduct your own medical photography clinics where you will complete questionnaires with patients and take some specialised images. There are 40 hours per week available over Monday to Friday, however weekend work may sometimes be required. You will be working based on the rota with clinics starting as early as 8 am and finishing as late as 6pm. You will ensure the clinic is always fully stocked and tidy and assist with stock check and ordering supplies. You need to be able to enter notes into electronical patient records You would be a part of a friendly team who all strive to deliver excellent dermatology care to our patients. Benefits 25 days holiday plus bank holidays Excellent work / Life balance NHS Discount & Support Schemes Employee Assistance Program Sick Pay Enhanced maternity and paternity leave Salary sacrifice electric car scheme Life insurance 3 x salary Healthcare cash plan Cycle to work scheme. Charitable giving scheme An extra day off to celebrate your birthday. Occupational Health Support Who we are Omnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience

Permanent Full Time | Hazelmere Location | Free On-site Parking
Inclusive Team Culture | Professional Development Opportunity
Attractive Employee Benefits Corporate Discounts Wellbeing Initiatives

The Opportunity   
Based in Hazelmere, our close-knit, diverse and dynamic team is currently seeking an energetic individual to provide exceptional customer service and administrative support to our day-to-day operations at Envirotechnics.
In this role, you will liaise directly with residential and commercial clients, youll manage bookings and showcase your problem-solving skills while delivering great customer service. You will have the opportunity to learn and grow your professional skills to further your career!
About the Role


Receive and manage booking requests
Raise and prepare job orders
Creating quotes and scheduling work orders
Distribute plans and work orders to Technicians, and follow up on incomplete jobs
Keeping data and workflow


... Click here to view more detail / apply for Customer Service Officer

Customer Service
Monday - Sunday 35 hours
£22,000
6 month contract
November start date
Remote

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers? Want to work from the comfort of your own home?

I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team!

What will you be doing?
* Supporting customers through fraud cases
* Liaising with 3rd parties to gain more information
* Reviewing documentation and updating the case accordingly
* Providing a professional and empathetic approach
* Completing administration on the system

What do you need to apply?
* Proven experience dealing with complex queries
* Excellent communication skills both written and verbal
* Experience within financial services would be desirable

Must be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age