Total 660 customer service job vacancies in New York, New York

• Develop channel partners’ aftermarket capability in a geographic area by resolving product, performance, and process issues.
• Resolve product process and technical issues and ensured dealers meet customer ownership experience, profitability, and growth expectations.
• Communicates with factories on appropriate issues and solutions
• Delivers product training, technical, and/or management training to channel partners, company employees or customers
• Facilitates channel partner employee development by counseling them on training plans and class enrollment.
• Administer product warranty, product support policies and/or processes and other reimbursement policies.
• Provides marketing support to ensure product optimization via customer clinics and assisting with demonstrations and farm shows.

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Additional job description

The Mastery Team develops and delivers product and skills training to Google sales and services teams, as well as external client and agency partners. We use our knowledge of learning best practices and Google’s business priorities to build effective learning experiences for our key audiences. Our team is made up of learning professionals, sales and marketing leaders, and former consultants and analysts who launch and iterate learning programs while balancing key pillars of knowledge, skill and disciplined practice to help our audiences grow in a world of increasing complexity.

In this role, you will look after our customized learning experiences for GBO promoters. You will work closely with cross-functional partners as well as other Mastery teams including curriculum and business partners to activate, launch and land key programs and deliver a premium experience. You will develop and grow people while also looking to build new skills and experiences.

Qualifications

Job responsibilities

• Develop activation strategies in partnership with a cross-functional team inside and outside Mastery.
• Act as a point of contact on programs, creating project plans including timelines, milestones, budget, management, scheduling, staffing, etc.
• Own communication and enrollment strategy, engaging local expertise where required.
• Create program infrastructure that enables consistent, high quality delivery at scale, including global measurement strategy and execution.
• Provide strategic thought-leadership to continue building program efficiency and scale, working cross-functionally with critical global stakeholders.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in a management consulting, sales operations, business strategy, investment banking, venture capital or private equity role, or 1 year of experience with an advanced degree.

Preferred qualifications

• Certification in program management or experience in program management with an IT or Tech company.
• Experience in setting and executing on vendor strategies, including managing third-party vendors to drive execution against set Service Level Agreements.
• Ability to identify and implement processes and manage large, complex, strategic and operational initiatives across multiple teams/regions.
• Ability to create processes, work collaboratively and take ownership.
• Excellent investigative and problem solving skills, with effective business acumen and ability to analyze data and present insights/recommendations in a clear and compelling manner.
• Excellent written/verbal communication, documentation and presentation skills.

Overview

Lead and manage IT (e.g Customer Relationships Management) & data related projects to ensure it meets the overall operations’ objectives. This role includes but not limited to monitor project timeline, ensuring uses of data is adhered to organization’s policy.

Job Responsibilities

1. Plan and develop strategy to enhance IT system to improve operations efficiency and effectiveness.
2. Review, implement & monitor in the delivery of new IT system featuresMonitor and track the project timeline to ensure smooth timely implementation of the system.
   Review and improve system flow, process and policies across entire user journey to enhance operations efficiency.
   Review possible integration of various systems to enhance robusticity of the system.
   Consolidate list of requirements from stakeholders and prioritize the request according to impact.
   
3. Engagement relevant stakeholders to gather feedback and requirements to ensure continuous improvement of the system.
4. Management the use of data in systemCollaborate with key stakeholders to develop marketing list for campaigns according to outreach strategy.
   Monitor and track the use of data and its purpose.
   Oversee the data input quality and adherence to system standards.
   Data-Driven Insights: Monitor and report on outreach responses, campaigns, and events to optimize & rsee the Operation & Maintenance of Data Analytics and ensure adherence to PDPA.
   
5. Management of user matrix and authorized users for the systemEnsure the system users are given the right access based on their job role.
   Ensure the user list is up to date and only intended users has access to the system.
   
6. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Minimum 7 years of working experience (including leadership experience), preferably in healthcare.
• Good verbal and written communication skills
• Microsoft office (Excel, Word, Powerpoint)

• Responding to emergency medical assistance calls by ambulance, patrol vehicle, and / or on foot to emergency scenes while adhering to park standard operating procedures, governing traffic ordinances and laws pertaining to the operation of emergency and patrol vehicles.
• Independently conducts accurate and complete patient assessments in the field, ambulance and clinical setting. Uses advanced knowledge of topographic anatomy, knowledge of major body systems, knowledge of emergency medical techniques and procedures and knowledge relevant to understanding the legal considerations of emergency care.
• Perform initial triage of patient(s), following with additional patient assessment. Selects appropriate patient treatment protocol and/or modifies protocols independently from basic approaches, if necessary. Appropriately determines the nature, extent, and seriousness of the patient's condition. Identifies and treats trauma and medical emergencies using knowledge of emergency medical treatment techniques/procedures, topographic anatomy, and major body systems (e.g.; skeletal, muscular, nervous, etc.).
• Appropriately documents all assessment findings, treatments and procedures, patient demographics, insurance and billing information. Demonstrates literacy in computerized information systems.
• Recognizes the signs and symptoms of life-threatening and non-life-threatening trauma and medical emergencies. Provides appropriate basic treatment as outlined in governing protocol(s), in route, or until advanced or definitive care is provided. Conducts field treatment at scene, in route or until definitive care is provided. Assists with patient treatment in clinical setting under the supervision and direction of a higher level provider.
• Communicates clearly and professionally, both orally and in writing, with patients, medical staff and public safety personnel, exhibiting familiarity with medical terminology.
• Ensures excellent condition of all ambulance supplies, medication and equipment to include checking expiration dates, stock amounts, functionality, cleanliness and repair/replacement as needed.

This position is being re-advertised to solicit additional applications. Applicants who applied previously need not reapply unless submitting updated and\/or missing information.

This position is being announced concurrently under Direct Hiring Authority (DHA) procedures. Please review vacancy announcement number IHS-25-CR-12579810-DHA for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered.

• Determines procedures for lab tests to be performed in the section. Develops and implements the use of protocols for performance of tests and evaluation of results.
• Develops procedures and establishes parameters for correlation of test results and preset troubleshooting protocols.
• Defines references values/ranges using statistical methods; sets up and monitors recordkeeping systems and effective quality control procedures.
• Prepares reagents and stores of coagulation factor-deficient plasma for functional and immunologic assays of specific coagulation factors.
• Performs complex and unusual tests and studies requiring specialized knowledge and skill (e.g., fibrin split products, quantitative and qualitative abnormalities of fibrinogen, platelet life span, platelet procoagulant and aggregation abnormalities, platelet function and nucleotide metabolism in patients on cert antineoplastic drugs).
• Evaluates the validity of data in relation to the test system and assay procedures. Integrates and correlates test data with other laboratory and patient data to lead to a conclusion about the normality of a system.
• Evaluates, modifies, or adapts new methods or revises standard techniques to improve or expand quantittativeness, accuracy, precision, specificity, or proficiency of analyses.
• Trains personnel in the Laboratory Department and the facility in various laboratory computer applications and their updates, including training manuals and drafting policy and procedure documents as requested by the Laboratory Director and/or Laboratory Supervisor.
• Recommends appropriate access levels and menus for all department employees and hospital employees.
• Acts as primary contact person for the laboratory service and for information services to disseminate information about the computer system.
• Prepares report related to workload reports, Quality Assurance reports, infection control, utilization studies and other requests specific to the laboratory software application and the electronic health record.
• Maintains the laboratory interface (Data Innovations or other similar system) system. Connects all laboratory instruments and monitors for changes and corrects any errors that may affect patient resulting.

• Plan, direct, and coordinate health center property and supply operations.
• Implements and maintains procedures for the acquisitions processes.
• Repairs and maintains all government-owned and rental equipment.
• Provides technical assistance and coordination on discrepancies for goods received and assures receiving reports are processed in accordance with established procedures.
• Directs and ensures full utilization of available storage space, rotation and inventory of warehouse stock items.
• Monitors supply operations and ensures safety, hazardous materials, and good housekeeping practices are established and maintained.
• Serves as the Contracting Officer's Technical representative (COTR) for various supplies, equipment and service contracts and other Service Unit projects as assigned.
• Assures that property accountability system is establish and maintain for personal and real property in accordance with established procedures.
• Maintain quarters management by performing duties such as assigning quarters, terminate records, issue keys to occupant, and maintains living quarters.
• Supervises General Services and Security Management Department. Coordinate and distributes workload among subordinates and develop work schedules
• Monitors supply expenses, acquisition processes of supplies, materials, services and equipment.
• Performs other related duties assigned.

• Directs and administers the unit including maintenance of accreditation for all radiology services such as general radiologic imaging, CT scanning, ultrasound, mammography, and other services.
• Promotes Continuous Quality Improvement (CQI) Plans and maintains progressive involvement ensuring optimal radiological services. Develops operating policies and procedures.
• Utilizes available guidelines with Indian Health Services (IHS) Radiology policies, the Service Unit and Navajo Area Indian Health Services (NAIHS) Operational goals and objectives. Accreditation requirements, policy and procedures manuals, and the Civil service regulations.
• Serves as the focal point within the work unit for all property and supply management activities.
• Serves as the primary requesting official for work orders involving the maintenance, repair and/or installation of equipment for requisitions involving non-medical equipment and supplies.
• Implements the provisions of regulatory EEO guidelines and practices, and utilizes all resources available in carrying out the provisions and objectives of the federal EEO program.
• Performs assignments that require assisting the Radiologist or other physicians by operating complex highly sophisticated x-ray and auxiliary equipment to produce specialized studies.
• Oversees and manages contracts and other financial transactions on behalf of the work unit.
• Performs technical and professional duties as a radiology imaging technician consistent with current certification and experience (CT scanning, ultrasound, mammography, general radiology).

Duties listed are at the full performance level of the position, duties will be developmental in nature when filled below the full performance level.

• Serves as the primary administrative point of contact and administrative services advisor for Aztec Ruins National Monument and Chaco Culture National Historical Park.
• Works with park managers to program, track, analyze, and manage budgets and expenditures of financial account.
• Performs a variety of administrative procedures, including payroll timekeeping, travel administration, procurement, purchasing, property management, record keeping, note taking, and document processing.

The duties of the Supervisory Realty Specialist include, but are not limited to the following:

• Works with internal and external stakeholders and serves as project manager for complex projects in Federal and/or Leased space.
• Analyzes the agency's space requests and ensures that they are accurate and in compliance with current regulations.
• Performs project planning and management functions including the development of project management strategies, schedules, tracking systems, and budget estimates for approved and proposed projects.
• Recommends consolidations, relocations, and other changes to agency housing plans.
• Works on large scale, high visibility and/ or controversial and sensitive projects. Participates and contributes to the region's Performance measures and regional initiatives.
• Performs lease administration functions, including changes in the amount and configuration of space, changes in the type of service rendered, and the enforcement of lease provisions.
• Acquires leasehold interests in real property for tenant federal agencies. Provides complex specifications when responding to agency space requirements.
• Develops acquisition plans and strategies. Performs market surveys and building inspections; Solicits offers; analyzes technical reports on offered buildings.
• Negotiates lease terms and conditions; Performs cost and price analyses of offers; Prepares approval documents.
• Prepares protest and claim files of assigned project and defends controversial decisions to the General Accounting Office, the GSA board of Contract Appeals, and the Courts.
• Oversees and coordinates construction activities related to agency space projects.
• Requests and processes reimbursable work authorizations. Advises other federal agencies in areas of acquisition, assignment, and utilization.
• Supervises the technical work of journey-level Realty Specialists and nontechnical aspects of a Senior Realty Specialist Plans work.
• Plans work to be completed by subordinates, sets priorities, and establishes schedules and deadlines.
• Informs and instructs employees on technical and administrative matters. Reviews completed assignments to determine the quality and quantity of work produced.

This position has job functions that must be executed within specific geographic locations. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee’s home) within the specified geographic area. You will be expected to report to a specific GSA duty location at least one or more days a pay period depending upon the terms of the agency’s telework policy.

• Provides support and assistance to the Farm Loan Chief, and Farm Loan Specialists, and County Offices that perform a range of lending activities, closing, disbursement, monitoring, liquidating, and servicing of agricultural loans.
• Under the direction of the District Director and the Farm Loan Manager, works collaboratively with Farm Loan Officers and loan staff.
• Performs analysis, evaluation and advisory assignments related to the effective delivery of loan making and servicing activities.
• Assists in the formulation and implementation of farm loan programs, policies, and procedures for the assigned farm loan area.

This position is being announced concurrently under Delegated Examining procedures. Please review vacancy announcement number IHS-25-CR-12599383-DE for eligibility requirements. NOTE: Applicants must apply separately to each announcement in order to be considered.

• Performs a wide range of clinical laboratory tests/examinations for use in clinical diagnosis, patient
  screening, patient therapy, and other authorized purposes.
• Selects, performs, evaluates, and monitors the performance of routine and specialized test procedures using
  manual and/or automated techniques in accordance with established protocols.
• Conducts studies of blood cell morphologies, body fluid analysis, and urinalysis.
• Prepares solution, reagents, and media required for the conduct of tests/examinations.
• Selects, performs, evaluates and monitors the specialized test procedures, obtains analytical data, coverts to reports and reports results to appropriate individuals.
• Establishes standards and instructions for calibrating or standardizing instruments and equipment at the
  periodic intervals established by the manufacturers and CLIA/Laboratory Accrediting Organization
  regulations.
• Determines the causes or possible significance of abnormalities and departures from the norm when test
  results do not conform to expectations.
• Develops procedures and establishes parameters for correlation of test results.
• Assists with developing, implementing and overseeing policy related to health quality and safety standards
  for laboratories with the goal of meeting accreditation standards.
• Provides technical assistance to other laboratory testing personnel.

• Manages and coordinates all the third-party activities by screening all third-party cases for possible tort liability and reporting any such cases to the Office of Regional Counsel.
• Processed and reviews Resource Patient Management System (RPMS) reports and any correspondences from Contract Health, Health Information Management (HIM-Medical Records), Patient Registration/Admissions and the Business Office
• Researches medical records for outside clinical summaries, reviews date of service visits, verifies 3rd Party Coverages and payments received and adds this information into the FMCRA Portal-Business Office.
• Performs a thorough review of billing record(s) requested from the attorney's or legal entities and insurance carriers.
• Ensures that all patient documents have patient identification on each page, year activity stamp/sticker, documents and forms in chart sequential order, master control log updated, and chart is clearly identified as combined and complete.
• Maintains and coordinates the archiving of clinical logs (i.e. Emergency Room, Operating Room) in hybrid environment.

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Major Duties:

• Incumbent assists in the maintenance, repair, and stabilization of sites built of stone and mortar.
• Assists in mixing soils, water, and amendments for mortars as prescribed.
• Removing damaged portions of walls or other similar architectural features in preparation for repair of damage stabilization and original fabric, as directed by supervisor.
• Implementing prescribed preservation treatments (capping, veneering, re-pointing, resetting, new laying, etc.).
• Recording the location, time, materials, and labor involved in the treatment process.

• Serves as agency representative between the State Office and Service Centers in an assigned district of service centers.
• Provides oversight, program advice, training and guidance to County committees and service center staffs on commodity programs and farm loan programs.
• Conducts ongoing evaluations of program and administrative operations in service enters within the district.
• Makes loan program decisions or recommendations in those areas beyond the delegated authority of the Farm Loan Managers.
• Supervises Farm Loan Managers.