Total 37,091 job vacancies in London, UB8 3NN

What skills and experience we're looking for

Key Responsibilities

• Plan, deliver, and assess high-quality English lessons that are accessible and inspiring
• Develop and adapt teaching resources to support students with varying abilities, including those with additional educational needs
• Utilise creative and differentiated teaching strategies to engage students and support their learning progress
• Foster a positive classroom environment that encourages students to participate, think critically, and develop a love for English

Qualifications and Skills

• Qualified Teacher Status (QTS) and a relevant degree in English or a related subject
• Proven experience teaching English, with a track record of improving student outcomes
• Experience working with students with special educational needs is desirable

Please see the attached Job Description and Person Specification for full details on the role and the skills, experience and knowledge we are looking for.

What the school offers its staff

Rewards & Benefits:

• Enhanced parental leave schemes
• Cycle to work scheme
• Season ticket loans
• Employee referral scheme
• Membership to Discounts for Teachers
• Discounted gym membership subscription including digital fitness
• Comprehensive training and development
• Access to counselling advice and support via Health Assured
• Commitment to wellbeing supported by our occupational health service and mental-health first aiders
• Scope for career progression across eight college centres, 14 academy schools and shared services team
• Pension scheme - the Local Government Pension Scheme (LGPS) or Teachers Pension Scheme (TPS) both of which have life cover and financial protection for your family

Commitment to safeguarding

Nightingale Community Academy and Orchard Hill College and Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Appointments made will be subject to an Enhanced Disclosure via the Disclosure and Barring Service. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.

What skills and experience we're looking for

• A good understanding of HR practice
• Proficiency in HR systems, Word, Excel and Powerpoint
• Ideally be part CIPD qualified to level 3, with a commitment to study to full qualification with a good standard of GCSE qualifications in Maths and English.
• Strong team working skills
• Good verbal and written communication skills, whilst demonstrating integrity and the highest standards of confidentiality.
• Outstanding organisational skills
• The ability to build strong working relationships with a wide range of stakeholders
• A well-developed knowledge of education terms and conditions and employment law
• Knowledge of payroll processes
• Strong customer service skills
• The ability to work to deadlines and under pressure and able to re-prioritise demands on your time in an environment where change is the norm

What the school offers its staff

Our newly formed team offers the opportunity to work collaboratively with HR colleagues to develop the HR’s reputation within a diverse and growing Trust. The Trust offers a range of family friendly working arrangements and a supportive environment that is committed to continuously improving how we represent our local communities. We welcome applications from individuals with diverse backgrounds.

Staff benefits include:

Employer Assistance Programmes - Flexible working - Season Ticket Loans - Cycle to Work Schemes - Local Government Pension Scheme

Commitment to safeguarding

The Charter Schools Educational Trust is committed to safeguarding and promoting children's and young people's welfare and expects all staff and volunteers to share this commitment. So that we compare candidates fairly, our application form is the only document we consider when screening applications, as this contains information needed for our pre-employment checks.

What skills and experience we're looking for

We are seeking a compassionate and skilled Occupational Therapist to join our team, working closely with students, staff, and families to create tailored interventions that promote independence, engagement, and success in both academic and personal goals. The successful candidate will work within our multidisciplinary team to support students with a range of SEMH and additional needs, contributing significantly to their overall development and wellbeing.

Key Responsibilities

• Conduct assessments to identify students’ strengths and needs
• Develop and implement individualised plans and therapy programs that align with students’ personal and educational goals
• Work collaboratively with teaching staff to integrate therapeutic approaches into the classroom setting, providing guidance and resources to enhance student participation
• Provide training and guidance to staff and families to promote strategies for developing life skills, emotional regulation, and resilience

Qualifications and Skills

• Degree in Occupational Therapy and current HCPC Registration (Health and Care Professions Council
• Experience working with children and young people with SEMH, learning disabilities, autism, or other special educational needs
• Strong knowledge of therapeutic strategies related to sensory processing, fine and gross motor development, and social engagement

Please see the attached Job Description and Person Specification for full details on the role and the skills, experience and knowledge we are looking for.

Nightingale Community Academy is part of Orchard Hill College & Academy Trust, an established family of specialist academies and college centres that provide for over 1500 pupils and students with a wide range of learning abilities and additional needs. To find out more about us, and what makes us a special place to work please visit https://www.ohcat.org/work-for-us/.

What the school offers its staff

Rewards & Benefits:

• Enhanced parental leave schemes
• Cycle to work scheme
• Season ticket loans
• Employee referral scheme
• Discounted gym membership subscription including digital fitness
• Comprehensive training and development
• Access to counselling advice and support via Health Assured
• Commitment to wellbeing supported by our occupational health service and mental-health first aiders
• Scope for career progression across eight college centres, 14 academy schools and shared services team
• Pension scheme - the Local Government Pension Scheme (LGPS) or Teachers Pension Scheme (TPS) both of which have life cover and financial protection for your family

Visits to the school are warmly welcomed and encouraged.

For an informal discussion about the role, candidates are invited to contact the school oninfo@nightingaleca.orgto make an appointment.

Commitment to safeguarding

Nightingale Community Academy and Orchard Hill College and Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Appointments made will be subject to an Enhanced Disclosure via the Disclosure and Barring Service. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.

What skills and experience we're looking for

Key Responsibilities:

Ensuring Exceptional Care

Provide a high standard of care, responding to children’s unique needs with empathy and professionalism. This requires knowledge of child development to tailor activities and support to individual needs.

Promoting Safety and Welfare

As a safeguarding lead, implement safety protocols, monitor risks, and proactively address any concerns to maintain children’s well-being.

Facilitating Learning and Development

Develop an enabling environment where children can learn and grow through stimulating activities and explorative play. Encourage curiosity, creativity, and a love of learning.

Exhibiting Leadership and Dedication

Lead by example to inspire their team, uphold high standards, and foster a culture of excellence and professional growth.

Key Areas of Focus:

Nursery Improvement: Lead and execute improvement plans, ensuring targets are met daily and they lead specific areas for nursery enhancement.

Designated Safeguarding Lead (DSL): Manage safeguarding duties, communicate with the Nursery Manager, and act as a deputy in handling child welfare concerns.

Management Information System (MIS): Oversee daily records of attendance, food, medication, and first aid incidents to maintain accurate, up-to-date information.

Environment: Ensure the physical space aligns with Ark Start’s ethos, keeping it organised, tidy, and engaging. Regularly assess and improve learning areas to foster children’s engagement.

Planning and Assessment: Oversee curriculum planning, ensuring resources support teaching goals. Guide staff through developmental assessments and external moderations to maintain a cohesive educational approach.

Training and Professional Development

Training Structure: You will engage in weekly supervision sessions and regular coaching. These are designed to provide a mix of on-the-job learning, reflective practice, and skill development tailored to lead nursery settings.

Mentorship: A designated mentor will support your professional growth, offering guidance and insight as you build the skills required for nursery management.

Importance of Training: This training is crucial for fostering a consistent, high-quality approach to early years care within Ark Start’s standards. By completing the program, you will gain a deep understanding of early childhood best practices, leadership skills, and operational management competencies, preparing you to lead a nursery effectively.

Requirements:

• Minimum Level 3 Diploma in Early Years Education and Care or equivalent
• Experience working as a L3 qualified educator
• Right to work in the UK
• An awareness of keeping children safe, noticing safeguarding and welfare concerns, and knowing how and when to take appropriate action
• A team player that can work collaboratively as well as using own initiative

What the school offers its staff

Benefits:

A Real Living Wage Employer: We are a Real Living Wage employer with a minimum salary of £13.15 per hour for all roles in London. We also pay 11% pension contributions

Ongoing Learning: We are committed to providing the best development for all our staff. We close the nurseries for five days each year to focus on staff training and ensure there is protected time for training and supervision each week for every adult. We work hard to ensure there are clear career progression routes

Annual leave: We are proud of our staff and want everyone to feel valued for playing their part. That’s why staff receive 25 days holiday each year, excluding bank holidays

Wellbeing: Staff wellbeing is incredibly important to us. We know that while incredibly rewarding, working in a nursery can be challenging. We therefore work hard to ensure all staff have the support and infrastructure they need to take care of their wellbeing

Part of a Network: Ark Start is part of Ark, a charity that aims to transform children’s lives through education. Ark operates a network of 39 schools across London, Birmingham, Portsmouth, and Hastings as well as a number of charitable ventures. Being part of a network means our staff get access to the opportunities, infrastructure, and support of a large organisation

Commitment to safeguarding

Ark is committed to safeguarding and promoting the welfare of children and young people. In order to meet this responsibility, we follow a rigorous selection process to discourage and screen out unsuitable applicants. All employees must undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred.

What skills and experience we're looking for

Qualifications and training

Essential

• GCSE or equivalent level, including at least a Grade 4 (previously Grade C) in English and maths
• First-aid training, or willingness to complete it

Experience

Essential

• Experience working in a school environment or other educational setting
• Experience working with children
• Experience planning and delivering learning activities
• Experience of planning and leading teaching and learning activities (under supervision)

Skills and knowledge

Essential

• Good literacy and numeracy skills
• Good organisational skills
• Ability to build effective working relationships with pupils and adults
• Skills and expertise in understanding the needs of all pupils
• Knowledge of how to help adapt and deliver support to meet individual needs
• Subject and curriculum knowledge relevant to the role, and ability to apply this effectively in supporting teachers and pupils
• Excellent verbal communication skills
• Active listening skills
• The ability to remain calm in stressful situations
• Knowledge of guidance and requirements around safeguarding children
• Good ICT skills, particularly using ICT to support learning
• Understanding of roles and responsibilities within the classroom and whole school context
• Understanding of effective teaching methods
• Knowledge of how to successfully lead learning activities for a group or class of children
• Knowledge of how statutory and non-statutory frameworks for the school curriculum relate to the age and ability ranges of the learners they support
• Knowledge of how to support learners in accessing the curriculum in accordance with the SEND code of practice

Personal qualities

• Enjoyment of working with children
• Commitment to the ethos “all behaviour is communication” and “seek first to understand”
• Sensitivity and understanding, to help build good relationships with pupils
• A commitment to getting the best outcomes for all pupils, and promoting the ethos and values of the school
• Commitment to maintaining confidentiality at all times
• Commitment to safeguarding pupil’s wellbeing and equality
• Resilient, positive, forward looking and enthusiastic about making a difference
• Capacity to inspire, motivate and challenge children and young people
• Alignment to anti-discriminatory practice

What the school offers its staff

We can offer a wonderful team, committed fully to developing the hearts and minds of our staff as well as our children. We warmly welcome visits to the school and to meet with the Headteacher prior to applying.

Further details about the role

Main purpose

The TA will:

• Work with class teachers to raise the learning and attainment of pupils
• Promote pupils’ independence, self-esteem and social inclusion
• Give support to pupils, individually or in groups, so they can access the curriculum, take part in learning, and experience a sense of achievement

Duties and responsibilities

Teaching and learning

• Demonstrate an informed and efficient approach to teaching and learning by adopting relevant strategies to support the work of the teacher and increase achievement of all pupils including, where appropriate, those with special educational needs and disabilities (SEND)
• Promote, support and facilitate inclusion by encouraging participation of all pupils in learning and extracurricular activities
• Support the teaching of a broad and balanced curriculum aimed at pupils achieving their full potential in all areas of learning
• Use effective behaviour management strategies consistently in line with the school’s policy and procedures
• Support class teachers with maintaining good order and discipline among pupils, managing behaviour effectively to ensure a good and safe learning environment
• Organise and manage teaching space and resources to help maintain a stimulating and safe learning environment
• Observe pupil performance and pass observations on to the class teacher
• Supervise a class if the teacher is temporarily unavailable
• Use ICT skills to advance pupils’ learning
• Undertake any other relevant duties given by the class teacher
•

Planning

• Contribute to effective assessment and planning by supporting the monitoring, recording and reporting of pupil performance and progress as appropriate to the level of the role
• Read and understand lesson plans shared prior to lessons, if available
• Prepare the classroom for lessons

Working with staff, parents/carers and relevant professionals

• Communicate effectively with other staff members and pupils, and with parents and carers under the direction of the class teacher
• Communicate their knowledge and understanding of pupils to other school staff and education, health and social care professionals, so that informed decision making can take place on intervention and provision
• Contribute to meetings with parents and carers by providing feedback on pupil progress, attainment and barriers to learning, as directed by teachers
• With the class teacher, keep other professionals accurately informed of performance and progress, or concerns they may have about the pupils they work with
• Understand their role in order to be able to work collaboratively with classroom teachers and other colleagues, including specialist advisory teachers
• Collaborate and work with colleagues and other relevant professionals within and beyond the school
• Develop effective professional relationships with colleagues

Health and safety

• Promote the safety and wellbeing of pupils, and help to safeguard pupils’ wellbeing by following the requirements of Keeping Children Safe in Education (KCSIE) and our school’s child protection policy
• Look after children who are upset or have had accidents

Professional development

• Help keep their own knowledge and understanding relevant and up-to-date by reflecting on their own practice, liaising with school leaders, and identifying relevant professional development to improve personal effectiveness
• Take opportunities to build the appropriate skills, qualifications, and/or experience needed for the role, with support from the school
• Take part in the school’s appraisal procedures

Other areas of responsibility

Safeguarding

• Work in line with statutory safeguarding guidance (e.g. Keeping Children Safe in Education, Prevent) and our safeguarding and child protection policies
• Promote the safeguarding of all pupils in the school

The TA will be required to follow school policies and the staff code of conduct.

Please note, this is illustrative of the general nature and level of responsibility of the role. It is not a comprehensive list of all tasks that the TA / HLTA will carry out. The postholder may be required to do other duties appropriate to the level of the role, as directed by the headteacher or line manager.

Commitment to safeguarding

The Charter Schools Educational Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. References will be sought, and the successful applicant will need to undertake an enhanced Disclosure & Barring Service (DBS) check.

What skills and experience we're looking for

• Parkfield Primary School is renowned for its positive ethos where staff, pupils, parents and the wider community work in harmony to foster a vibrant and inclusive learning environment. We are committed to ensuring our children not only achieve academic success but also enjoy their time in school, growing as confident and independent learners.

We strive to motivate and excite our students, making them active partners in their learning journey. This is an exciting opportunity for a highly motivated, creative and dedicated teacher, who has energy and enthusiasm to make a significant contribution to this unique, highly regarded school

We welcome applications for both full-time and part-time roles.

We are part of a highly supportive and well established academy trust - The Elliot Foundation https://www.elliotfoundation.co.uk. Pay is structured in line with STPCD.

Key Responsibilities:


• Create a child-centred environment that supports effective teaching, learning and care, ensuring every child has the opportunity to progress.
• Build and maintain positive relationships with parents and carers, keeping them engaged and informed about their child’s learning journey.
• Foster a calm, safe and orderly learning environment, helping children develop self-regulation and responsibility for their own behaviour.
• Work collaboratively with colleagues, contributing to a proactive and team-focused atmosphere
• Bring an aspirational, reflective, and empathetic approach to your teaching practice.
• Embrace inclusive practices, supporting children from diverse backgrounds, including those for whom English is an additional language.

What the school offers its staff

•
• A vibrant school community that celebrates diversity and values every individual
• Enthusiastic and positive children, alongside supportive families who are active participants in the school’s life.
• A nurturing and inclusive environment where every child can thrive.
• Opportunities for career progression and development.
• Tailored professional development, with support from experienced colleagues and leaders.
• A modern, well-resourced school, featuring spacious indoor and outdoor learning environments, including environmental gardens and ample play spaces.
• On-site parking and excellent transport links.

Deadline for applications: 17 November 2024

Interview dates TBC: Please note that applications will be reviewed as received and interviews will be conducted on an ongoing basis. We encourage interested candidates to submit their applications promptly

How to apply:

To apply for this exciting opportunity, please complete the attached application form and return to dkrasniqi@parkfieldprimary.org. Please also attach a covering letter outlining your suitability for the role. We will not consider applications without a cover letter.

We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. Appointment to this post is subject to an enhanced Disclosure and Barring and background check.

The school will carry out an online search as part of their due-diligence for all shortlisted candidates in line with Keeping Children Safe in Education 2024.

Commitment to safeguarding

At Parkfield we are committed to the safety and wellbeing of every child as well as supporting their families. We have rigorous safeguarding procedures in place. Any offer of a position will be subject to the appropriate checks.

What skills and experience we're looking for

Are you passionate about special needs education?

Do you enjoy working with ASD children and have the vision to help them succeed?

If so you why not join our brand new ASD resource base?

The Alton is an inclusive inner London primary school situated next to Richmond Park. In October 2023 we set up a new ASD resource base to provide a supportive education for students with autism.

Your main priorities will be to support a small specialist provision class tailored to young people on the autistic spectrum, working with them to ensure their educational and emotional needs are met and promoting positive behaviour in a nurturing environment. You will establish professional relationships with the new pupils and their families as well as with other staff in the school. You will promote an inclusive culture and where appropriate support students to mix socially with students from the wider school community.

You will need:

• A great personality and good enthusiasm
• Experience supporting SEN (especially ASD) children.
• Experience in an education setting (Primary age range Preferable).
• To have a passion for supporting pupils with additional educational needs and be motivated by the challenges that holds
• Strong communication skills.
• Have patience and persistence in supporting our pupils to develop their communication, independence and self-regulation
• To be proactive, committed, resilient and reliable.
• Knowledge of Makaton and Physical restraint training – E.G. Team Teach, MAPA, PRICE is desirable, but training can be arranged.
• Willingness to provide personal self-care support to pupils

What the school offers its staff

We offer:

• A supportive working environment in a modern well-equipped building
• Amazing grounds
• On site free parking and close to a good transport network
• Membership of local government pension scheme
• Being part of a small, friendly, well resourced multi-academy trust, which seeks to provide an excellent education for all.

Further details about the role

If you think you are up to the challenge and want to be part of this new and exciting opportunity to help establish a successful and inclusive ASD base, please contact the school office or download the application form and documents attached.

Visits to the school are welcomed - please telephone the office to arrange an appointment.

Your completed application and equal opportunities form should be emailed to recruitment@q1e.org.uk by 9am on 2nd December 2024.

The Alton is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All successful applicants will be required to complete an enhanced DBS check. It is an offence to apply if you are barred from working with children. We may carry out anonline search as part of this recruitment process.

Early applications are encouraged as we reserve the right to close the vacancy early should the right candidate be found.

Commitment to safeguarding

The Alton is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All successful applicants will be required to complete an enhanced DBS check. Following recommendations from Keeping Children Safe in Education (KCSIE) for an additional pre employment check with effect 1 Sept 22, please note, an online search may form part of this recruitment process.

What skills and experience we're looking for

• CIPD qualification, ideally to level 7.
• Strong team-working skills
• The ability to build strong working relationships with a wide range of stakeholders
• The ability to work with all levels of staff, using excellent written and verbal communication skills
• A well-developed knowledge of education terms and conditions and employment law
• Knowledge of payroll processes
• Proven experience of managing complex case work with strong analytical skills, and experience of working with trade unions
• Proven experience of delivering HR projects.
• The ability to work to deadlines and under pressure and able to re-prioritise demands on your time in an environment where change is the norm

What the school offers its staff

Our newly formed team offers the opportunity to work collaboratively with HR colleagues to develop the HR’s reputation within a diverse and growing Trust. The Trust offers a range of family friendly working arrangements and a supportive environment that is committed to continuously improving how we represent our local communities. We welcome applications from individuals with diverse backgrounds.

Staff benefits include:

Employer Assistance Programmes - Flexible working - Season Ticket Loans - Cycle to Work Schemes - Local Government Pension Scheme

Commitment to safeguarding

The Charter Schools Educational Trust is committed to safeguarding and promoting children's and young people's welfare and expects all staff and volunteers to share this commitment. So that we compare candidates fairly, our application form is the only document we consider when screening applications, as this contains information needed for our pre-employment checks.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Bar Staff at the Crown Tavern you will bring your experience and passion to pour, mix and serve delicious drinks for our guests.

Please note you must be at least 18 years old to be considered for this role as it involves the sale of alcohol.

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT'S IN IT FOR ME?

• Flexible shifts to fit around you!
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  
• Discounts on gym memberships.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS BAR STAFF YOU'LL...

• Greet, serve and look after our guests so they go home happy.
• Work with our team to create a friendly atmosphere our guests will love.
• Mix, pour and serve delicious drinks for our guests.
• Maintain the highest standards of cleanliness and safety.
  
  

Proud member of the Disability Confident employer scheme

Join us as a Performance & Business Management Manager

• Take on a role with great career development potential and hone your business performance expertise as you work with business leaders
• You'll be providing support to the leadership team to deliver our business strategy and making sure that the operating rhythm is defined and managed effectively
• This is a unique opportunity and challenge for a talented leader looking to stretch themselves and develop their sales management, strategic execution and organisational expertise
• You’ll work from home some of the time, but you’ll also spend at least two days a week working from the office

What you'll do

In this role, you’ll be a member of the Wealth Businesses COO Performance and Business Management Team. You'll be supporting the leadership team to plan ahead and deliver our business strategy in line with our long-term goals. You'll also be overseeing and implementing bank-wide, divisional and business activities, and engagement plans, leadership team operating rhythms and the creation of papers and executive reports.

Your responsibilities will include:

• Supporting areas across the organisation to plan and manage business support activities in relation to operational performance, efficiency, and cost to serve partnering with support functions
• Driving Sales Management agenda, develop sales effectiveness culture, client engagement, business productivity to support business strategic ambitions
• Maintaining knowledge of and have accountability for business insights, market insights, benchmarking and support commercial performance for the business
• Supporting Operational performance of the business
• Driving and implementing processes aligned to bank-wide policy and business frameworks
• Making sure performance and business management activities are aligned to the broader bank-wide strategic agenda
• Working in partnership with areas right across the bank in the planning and management of business support activities, projects and processes
• Reviewing relevant MI and providing analysis of data

The skills you'll need

We're looking for someone with financial services and banking experience and knowledge, and a strong understanding of the bank’s ecosystem and its impact on customers.

You’ll also need:

• A track record of delivering high quality materials and outcomes at pace, with excellent attention to detail
• Analytical skills and the ability to synthesise and simplify complex information, and to identify the key points
• A strong understanding of the bank’s approach to governance, risk management and accountabilities
• Strong problem-solving skills and the ability to use information to make informed decisions and develop creative solutions
• Adept stakeholder management and the ability to work well as part of a team
• Experience of working with or supporting senior leaders from across the bank

What's involved with this role:

Temporary Customer Service Administrative Assistant x 4 – Housing



Job Ref: Brent 5258412

Pay Rate: £17.27 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

Role Length: This opening assignment is for 4 months

City: Wembley, London

The purpose of the role is to provide customers and other stakeholders, first contact resolution for Housing & Neighbourhoods service area enquiry types via phone, email, webchat and social media channels.

Key Responsibilities:

Provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times.
Carry out all duties in accordance with relevant Council and Customer Service policies, procedures and standards to ensure the delivery of excellent services to customers and stakeholders.
Provide a professional first point of contact and to work effectively and professionally with internal and external colleagues to resolve customer enquiries, complaints and transactions covering Housing & Neighbourhoods.
Take ownership and appropriate action to resolve enquiries within agreed levels of empowerment across a range of channels including phone, email, web chat and social media.
Promote, encourage, educate and support customers to confidently access services via alternative channels to reduce service demand and support channel migration.
Efficiently and effectively search, utilise and update a range of databases and IT systems accurately to resolve customer enquiries, award discounts, process payments, log complaints and handle transactions in accordance with protocols for data entry and compliance.
Respect and understand the individual needs of customers and arrange appropriate support in order to ensure fair and equal access to services, including necessary translations or interpretation skills.
Effectively manage challenging customer interactions with tact, diplomacy, sensitivity and empathy, with due regard for staff and customer safety.



Qualifications:

Good standard of education including Maths and English at GCSE level or equivalent.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Knowledge of providing a customer focussed advice, information, enquiry, transactions and complaints handling service covering a broad range of enquiry types.
Experience of providing a customer-focused service in a demanding, fast paced customer service environment including areas requiring the application of discretion or judgement.
Experience of effectively resolving enquiries covering a range of enquiry types delivered through channels including phone, email, web chat and social media.
Ability to effectively resolve complex customer enquiries, requests, complaints or transactions and deal with a high volume of customer contact via various access channels.
Ability to relate to and understand the needs of a diverse range of people and to proactively seek solutions for their needs e.g. linguistic or disability.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.











S


1

Job Ref: Brent 5258412


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

What's involved with this role:

Role: Construction Health & Safety Manager

Job Ref: QAD 2214/1511

Pay Rate: Competitive Market Rate

Hours per week: 37 hours

Contract Length: Initially 6 months

Location: London

The successful candidate will be based from home with travel to sites across UK

As the Construction Health & Safety Manager, you will play a pivotal role in supporting the senior management team to ensure the successful, timely, and high-quality delivery of construction projects within the Estate. This position will require you to be the go-to expert in Health and Safety (H&S), leading initiatives to ensure that every construction project is fully compliant with legal standards. Your responsibilities will include engaging across various departments within the civil service to foster a culture of safety, enhancing internal H&S capabilities, and rigorously analysing projects to identify and implement targeted safety interventions.

Ideal candidates for this role will have a minimum of five years of experience working on construction projects and will hold Chartered Membership with the Institution of Occupational Safety and Health (IOSH). Knowledge of Building Regulations and the Building Safety Act is essential to succeed in this role, as it will involve both understanding and applying these regulations to ensure that projects meet all necessary standards.

Key accountabilities:

Strategic and technical support to the Property directorate, ensuring the safe delivery of construction projects for the group
Technical support on all health and safety aspects including building safety, building regulations duty holder compliance across the Property cluster
Support training requirements and continuously promoting a positive H&S culture
Attend management meetings as required and facilitate with the presentation of health and safety reporting internally and externally to customers
Undertake a continuous improvement approach to the account, seeking to present and provide solutions and operational improvements
Business interfaces and front-line customer and stakeholder engagement at a regional and national level
Support health and safety initiatives across the prison infrastructure portfolio working on roughly £4bn of construction projects over the next five years, and beyond
Ensure health and safety risk management actions are in place and are actioned accordingly
Undertake accident investigations and ensuring all data systems are updated in relation to all aspects of health and safety concerning construction projects.
Undertake a system of inspections, monitoring and audits across the construction projects.
Effectively contribute to service level governance and operational supplier management of all construction contractors through engagement, site inspections and audits.



Skills and Experience:

Professionally recognised health and safety qualification (e.g., NEBOSH and have CMIOSH membership with IOSH or similar or working towards).
Background in health and safety construction delivery.
A track record of addressing compliance issues and supporting health and safety across construction and facilities teams.
A minimum of 5 years' experience of the delivery of complex construction programmes across a widely varying estate.
Demonstrate significant experience in project/programme health and safety management, delivering works against challenging deadlines.
Active member of a professional engineering trade organisation / body or working towards joining one.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Security Clearance: CTC highly desirable; candidates with active CTC clearance will be fast-tracked.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let us know.

If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the ‘Guaranteed Interview’ scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team.

As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.

Please send your CV directly to centralgov@tclrec.com



S


1

Job Ref: QAD 2214/1511


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

What's involved with this role:

Interim Tenancy Specialist – Housing

Job Ref: CLA 0009 7F34 / 1

Pay Rate: Up to £21.88 per hour PAYE depending on experience

Hours per week: 35-37 Monday – Friday, normal working hours

Role Length: This opening assignment is for 1-2 months

City: Bow, London

Basic DBS disclosure required for this role

Hybrid working

The purpose of the role is to provide high level expertise on Tenancy Fraud, Anti-Social Behaviour (ASB), Domestic Abuse and legal action for tenancy enforcement. Tenancy Specialists will be responsible for case management and will work closely with field-based Neighbourhood Response Officers to ensure effective investigation of cases and that the most appropriate, cost effective and proportionate action is taken

Key Responsibilities:

Managing all tenancy fraud, sub-letting and Right To Buy (RTB) fraud cases across the region, including conducting investigations or tasking colleagues to investigate locally.
The effective case management of anti-social behaviour cases, directing and supporting colleagues with investigations and enforcement action.
Deciding on the most appropriate action against those who commit tenancy fraud or perpetrate anti-social behaviour and the most appropriate support for victims.
Preparing legal files and managing legal action cases for tenancy enforcement and fraud. Working with solicitors, process servers and bailiffs.
Represent Clarion HA at court for tenancy fraud, ASB and other (non arrears) tenancy related legal cases such as legal disrepair as required.
Managing complex tenancy management cases referred from Customer Support e.g. complex successions, complex end of tenancy reviews etc.
Liaising with and assisting the Police and other partners to acquire evidence that can be used to identify fraud and/or criminal proceedings. This may include interviews at the Police station and /or on surveillance operations to ensure a co-ordinated response.
Liaising with internal and external agencies such as Women’s Aid, NFI, local authorities, mediation, solicitors or support services.



Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Must have extensive ASB experience.
An excellent understanding of anti-social behaviour and/or tenancy fraud.
Excellent knowledge of relevant legislation in respect to tenancy management, fraud, ASB and legal disrepair
Experience of investigative interviewing, ideally for fraud and/or ASB.
Good investigative, intelligence gathering and problem solving skills.
Excellent communicator, able to adapt approach to the audience.
Able to develop effective working relationships with colleagues across the organisation and external agencies.
Experience of successful case management with positive outcomes.
Ability to travel across the region.
Able to work early mornings or evenings if required to support investigation work.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.











S
1

Job Ref: CLA 0009 7F34 / 1


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

What's involved with this role:

Interim Income Maximization & Digital Transformation Programme Manager

Reference no: Brent 5258137

Pay Rate: up to £444.00 per day PAYE depending on experience (tbc)

36 Monday – Friday, normal working hours

This opening assignment is for 6 months

City: WEMBLEY, LONDON

Note: the pay rate is provisional only and the ad will be amended with the confirmed rate once received

Basic DBS disclosure required

Hybrid working – 3 day in London Brent Office, 2 days remote

In this senior leadership role, you will be at the forefront of the Council’s transformation programme, focusing on income maximisation, debt reduction, and improved efficiency through automation and digital solutions. Oversee the day-to-day execution of key transformation projects, from governance and stakeholder management to risk mitigation and team leadership.

Key responsibilities:

Lead the design and implementation of income-maximising strategies, including a shift toward payment-in-advance models to reduce outstanding debt.
Develop and maintain robust governance frameworks, ensuring clear accountability, efficient progress tracking, and active risk management.
Oversee a small multidisciplinary team, providing mentorship and direction, and ensuring seamless collaboration across departments and third-party suppliers.
Maximise the capabilities of new modules & functionality in existing IT systems, driving process automation and efficiencies across the organisation.
Establish and maintain a strong programme narrative to communicate benefits to stakeholders, including executive leadership and community partners.
Spearhead initiatives that leverage automation and digitization to optimise revenue collection processes, enhance customer experience, and improve interdepartmental communication.
Drive business readiness for change, ensuring all departments are aligned with the programme’s goals, milestones, and deliverables.
Track and report on financial impacts, making adjustments to the programme approach to maximise benefits.
Build and sustain strategic relationships with internal and external stakeholders, acting as a primary contact for transformation leadership.
Oversee and produce the board pack for the monthly Income and Debt Board, providing clear updates on progress, key metrics, and strategic recommendations

Qualifications:

Educated to degree level in a relevant discipline or able to demonstrate significant comparable experience.
PRINCE2 qualification is required, with additional certifications in project management (such as MSP or APM) highly desirable.

Knowledge:

Knowledge of local finance systems including NEC, Oracle Fusion, Pay360, Abacus would be an advantage but not necessary.
Expertise in digital transformation frameworks (Agile/Waterfall) and digital tools (MS Project, Azure DevOps).

Experience:

Proven experience in managing transformation programmes with a focus on income maximisation, debt reduction, and public sector or local authority finance would be beneficial.
Demonstrable experience with public sector income projects or financial transformation programmes, with an understanding of public sector challenges and drivers.
Extensive background in delivering automation and digital transformation projects that enhance operational efficiency and customer satisfaction.

Skills & Abilities:

Strong governance, budget management, and risk mitigation skills.
A collaborative leader, skilled at building consensus across multidisciplinary teams and delivering high-quality outputs in complex, matrixed environments.
Proficiency in programme management tools and methodologies, including MSP (Managing Successful Programmes), APM, or equivalent project management qualifications.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: Brent 5258137


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

ENFORCEMENT SUPPORT OFFICER

Description
We are seeking a dedicated and detail-oriented Enforcement Support Officer to join our dynamic team. In this role, you will play a critical part in upholding and enforcing compliance with regulatory standards and policies. You will assist in monitoring and investigating compliance-related issues, providing essential support to our enforcement initiatives. Your keen analytical skills and ability to work collaboratively will be vital in ensuring that all enforcement processes are conducted effectively and transparently. As an Enforcement Support Officer, you will interact with various stakeholders, obtain necessary documentation, and maintain accurate records of all enforcement actions. This role requires a proactive approach to problem-solving and a strong commitment to public service. You will also be responsible for preparing reports and presentations that communicate findings and recommendations to management. If you are passionate about regulatory enforcement and have a keen eye for detail, this position offers an excellent opportunity to contribute to the enforcement of important standards and enhance compliance across our organization. Join us in making a meaningful impact in the community by ensuring compliance and promoting ethical practices.

Responsibilities
Assist in monitoring compliance with regulations and policies.
Conduct preliminary investigations into compliance issues.
Compile and maintain documentation related to enforcement activities.
Support senior enforcement officers in conducting audits and inspections.
Prepare detailed reports and presentations on compliance findings.
Communicate effectively with stakeholders regarding enforcement processes.
Track and analyze enforcement data to identify trends and areas for improvement.
Requirements
Bachelor's degree in criminal justice, public administration, or a related field.
At least two years of experience in enforcement or compliance roles.
Strong analytical skills with attention to detail.
Excellent written and verbal communication skills.
Ability to work collaboratively in a team environment.
Proficient in using various software applications for data management.
Knowledge of relevant laws, regulations, and compliance standards.

Hours Per Week: 35.00
Start Time: 11:00
End Time: 19:00
Pay Per Hour: £21.45
Location: Lewisham, South East London

Should you wish to apply for this job opportunity, please send an up to date CV.