Role: Clinical Administrator
Location: Onsite - Perivale, London
Salary: £43,000 to £50,000 per annum, plus extensive benefits
Contract type: Permanent contract
Employment type: Full time
Working hours: 6am - 2pm, Monday-Friday (Onsite daily)
Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.
What’s in it for you?
Occupational sick pay
Enhanced maternity and paternity pay
Contributory pension
Discounted insurance (Aviva)
Employee discount site
Discounted gyms (via our blue light card and benefits schemes)
Employee assistance programme
In-house mental health support
Free onsite parking
Health and wellbeing initiatives
Social events throughout the year
Cycle to work scheme
Green car scheme*(subject to minimum earnings)
Registration fees paid (GPhC, NMC, CIPD etc)
Long service bonus
Refer a friend bonus
Blue light card
Hybrid working
Commitment to CPD/training
25 days annual leave increasing with service
Annual leave buy and sell scheme
Discounts & Exclusive offers at The Springs, Leeds
25% Discount & health & beauty purchases
25% Discount on Pharmacy2U Private Online Doctor Services
What you’ll be doing?
Perform a clinical and legal check on electronic prescriptions and raise queries where necessary, before they enter the fulfilment process
Collaborate closely with our Clinical Admin and Patient Care team to effectively address and resolve queries raised by Pharmacists in a timely and efficient manner
Assist the team in meeting the hourly KPIs (Key Performance Indicators)
Perform reasonable additional responsibilities as directed by the Clinical Operations Lead/Manager, which may include assisting with prescription checking, NHS services, addressing and solving clinical queries, checking Primo prescriptions (green FP10’s), patient care support tasks, signing in and acting as Responsible Pharmacist, duplicate and brand specific tasks and any other newly introduced tasks
Who are we looking for?
Has the right to work as a pharmacist in the UK (registered with GPhC)
Has a valid L2 adults and children safeguarding certificate
Has a valid GDPR certificate
Has exceptional communication skills: verbal and written and is motivated by working to strict timelines with great attention to detail
Inventive and adept at resolving challenges efficiently and enjoys working in a fast paced and dynamic environment
Possesses hands-on experience and a robust comprehension of what KPI's (Key Performance Indicators) entail.
What happens next?
Please click apply and if we think you are a good match, our Talent Partner will be in touch to arrange an interview.
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.