Housing Management Support Worker
Millom, Duddon Mews
Permanent, part time (18.75 hpw),
Pay £10.90 per hour (£21,314 per annum Increasing to £23,366 from 1st April 2024) and great benefits including Health Cash Plan.
Home, a place where you belong
Are you looking for a role that is varied and where no two days are the same? Then this could be a great opportunity for you to join our team here in Millom. As our Housing and Property expert, you?ll support our customers, ensuring their homes are safe and well maintained. Providing a complete housing management service, you?ll support them to manage and maintain their tenancy and rent accounts. Working with the care team on site, you will connect with your customers and provide activities and ideas to ensure Duddon Mews is a great place to live.
Typical day as a Housing Management Support Worker (known to us as Management Housing Worker)
- Working within our Extra care/older persons? service.
- Making sure that our customer's properties are homes they can be proud of, you?ll provide support by engaging and involving them in all aspects of their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- You'll turn around vacant properties within set timescales for maximum occupancy, to support new customers who need our help.
- You?ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we?re compliant.
- You?ll also manage the admin updating records, ordering, and arranging payment for works to be done.
Fancy going home each day knowing that you have helped change our customers lives for the better? You?ll do that here, we're in the top 10 for Great Places to Work in the UK!
You bring
- A background in property management, but that?s not a deal breaker! Perhaps you?ve worked in an environment with compliance and health and safety checks?
- A ?can do? positive attitude, you?re proactive and well organised, and able to work on your initiative.
- A passion for delivering excellent customer service and a genuine desire to help your customers.
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- Confidence working collaboratively with colleagues in other parts of the business as well as with external partners.
- Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role.? This remains under regular review.
Our team
You?ll join Tina Knight and our Older persons independent living team, we?re super passionate about what we do!
Job details
- Preferably mornings but we are flexible to fit in with our customers and you.
- 5 days per week, Monday to Friday.
- Based at our service in Millom you?ll occasionally spend your time travelling around the properties in Cumbria.
- Able to use technology for creating and updating support plans, making benefit claims, and doing tenancy signs ups.
- To get from A to B, you?ll need a vehicle insured for business purposes. The great news is that we?ll pay your mileage!
- You?ll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What?s in it for you?
- 25 days annual leave (increasing to 30), the option to buy 5 more, a me day (to take off for whatever you fancy) and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us!
- Colleagues really matters to us, that?s why we?re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
- Learn more about our benefits on our website.
Find out more
Click APPLY NOW to see our Housing Management Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out.
Finally, do let us know if there?s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
