Total 22 customer service job vacancies in dunstable lu5 6hr

We are currently looking for enthusiastic and passionate Ambulance Care Assistants to transport our patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centres and other similar facilities.

If you have experience of caring for people with proven customer care and communication skills with the public, then we would like to hear from you!

You will need to be flexible, adaptable, and at times, discreet. A good sense of humour and local knowledge of the area you are applying to work in will also be an advantage.

Please ensure that your application relates to the essential criteria in the person specification.

Every day is different as an ACA and you could really make a difference to our patients.



The role of the Ambulance Care Assistant involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role which requires a professional and caring attitude, as well as teamwork.

You will work in a team of two, or on your own, undertaking duties in a variety of vehicle types.

You need a full UK manual car driving licence, with one years driving experience.
(Please note that a maximum of 3 penalty points will be considered for a minor motoring offence only.)

Your role with EEAST PTS would start with a3 week paid training course(Monday – Friday). The training involves clinical training to be a ‘First Person on Scene’, patient transport driver training, and a full uniform is provided.

During the training course it is your responsibility to attend in full, on each day. Accommodation and travel expenses will not be provided so you will need to consider the costs and travel expense of attending these venues (usually Welwyn Garden City & Barton Mills).

You MUST be able to commit to undertaking the training course as outlined above.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Tuesday 22 Oct 2024

We have a new opportunity for a Band 5 Community nurse to join an NHS community team based in Luton.

You will be working as part of a community nursing team covering hours between 08:00 - 20:00, 7 days per week. Long or short days are available. You will be covering patient care for conditions such as diabetes, administering medication, catheterisation, palliative care, compression bandaging, wound management and pressure ulcer care.

To be considered for this role, you must have NMC registration and be a qualified registered General Nurse.

Duties will include:

Catheter care
Palliative care/symptom control
Verification of expected death
Falls support
Holistic assessment
Urgent wound care
Medication administration
SystmOne knowledge

If you are interested in this opportunity, please respond to this advert with your CV.

We offer a £150 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

We also have £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

Pay rate: £26-£27 ltd per hour

The benefits of working with Service Care Solutions:

- DBS disclosures provided via fast track online services free of charge

- 3 weekly payroll runs

- £250 training allowance
- Excellent pay rates
- Specialist mental health consultants offering single point of contact
- Frequent notifications of upcoming opportunities via text and email
- Ltd and PAYE payment options available
- Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

The post-holder will have a professional qualification in Mental Health Nursing, Social Work, Occupational Therapy or Art Therapy, and will be expected to work autonomously within professional guidelines and under the management and supervision of the SUN Service Manager. The post holder will be based at Mind-BLMK premises in Luton, and will be required to travel to sites across Bedford, Central Bedfordshire and Luton, when necessary, for the delivery of SUN groups. As a key member of a new team of Clinical and Lived Experience SUN facilitators, the post-holder will contribute to the development and delivery of a facilitated peer support SUN service across Bedfordshire and Luton. The key responsibilities include: Working with the SUN service manager to organise and ensure the delivery of the programme of facilitated peer support groups in the area. Delivering between 3 and 5 facilitated peer support SUN groups every week, both online and in person. Co-facilitating SUN groups with Lived Experience SUN Facilitators, leading on safety plans and risk management. Developing co-produced Resource and Support Plans with participants in the SUN groups, according to the service protocols. Providing day-to day support to the Lived Experience SUN facilitators employed by Mind-BLMK, our Voluntary Sector partner. Promoting SUN and ensuring robust relationships and links with other community-based mental health services and service provides (for example, Primary Care Link Workers, NHS Talking Therapies, core mental health services, Crisis Resolution and Home Treatment Teams, Mental Health Street Triage). Working with colleagues and SUN members to co-produce key elements of the operational arrangements of the service through member involvement. Chairing team planning meetings and business meetings with support from the SUN Service Manager on a rotational basis. Leading and supporting the Lived Experience SUN facilitators to plan, organise and facilitate focus groups and meetings with SUN members to further develop a truly co-produced SUN service. Delivering online events, presentations (both online and in person) to widely promote and publicise the SUN service. Inducting and training new staff in the SUN model. Ensuring the collection of relevant data on work activities, inputting data onto SUN databases as required, and maintaining a high standard of clinical record keeping. Maintaining a high standard of care in all areas of practice in accordance with the relevant professional Code of Conduct and guidelines. Ensuring compliance with statutory & mandatory training.

Your new company

A dynamic and customer-centric organisation in Crewe is looking for a Temporary Customer Service Advisor to provide exceptional service and support. This role is an excellent opportunity to be part of a team that values communication and customer satisfaction.

Your new role

As a Temporary Customer Service Advisor, you will be responsible for handling customer queries and providing solutions with a positive and professional approach. You will manage customer interactions through various channels, including phone, email, and live chat, ensuring a seamless service experience.

What you'll need to succeed
Proven experience in a customer service environment.Strong communication skills, both written and verbal.Ability to multitask and prioritise effectively.A friendly and approachable demeanour.Proficiency in computer systems and office software.A proactive attitude and the ability to work independently.What you'll get in return
Competitive hourly rates, commensurate with experience.Flexible working hours to accommodate your personal commitments.The chance to work in a supportive and engaging environment.Opportunities for professional development and skill enhancement.This temporary role offers you the chance to make a significant impact on a leading service-focused company while gaining valuable experience in the industry. If you have a passion for customer service and are looking for a role that offers flexibility and competitive pay, we encourage you to apply.

Please note that this is a temporary position and the organisation details are confidential. For more information and to apply, please submit your resume and a cover letter highlighting your customer service experience.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Service Care Solutions are currently recruiting for a long standing registered charity who specialise in supporting behavioral changes, predominantly for alcohol, substance misuse and mental health. Kicking off in the late 60's this provider now delivers free and confidential support to over 100,000 service users a year from 80 individual location nationwide offering drug and alcohol support to adults, young people and their wider family with Recovery Practitioners and clinical staff.

The Ideal Recovery Practitioner:

Our clients expectation of the applicant is to have experience of working with those suffering with substance misuse problems, providing psycho-social interventions. A highly driven individual who can fit in to an established multi-disciplinary team using their own initiative when required whilst liaising professionally with local authorities.

Expectations of the Recovery Practitioner:

• Opiate Caseload Management
• Assessing Service Users
• Developing Care Plans
• Signposting to Partner Agencies
• One to One Interventions

Compliance Requirements:

• Enhanced Child And Adults DBS (Within 12 Months/Update Service Registered)
• Valid Right to Work
• Most Recent Employment References

About Service Care Solutions Recruitment Agency & How to Apply:

Originally forming in 2005 Service Care Solutions is a UK based recruitment agency consisting of various specialist divisions, SCS started their first recruitment support within substance misuse over 15 years ago so their unique consultants know exactly which type of staff to look for in the sector and recognize potential and talent in candidates that others may miss.

Service Care Solutions can facilitate processing of new DBS's free of charge for any candidate who meets the above requirements and is engaging with our compliance procedure

If you would like to be part of our exceptional Recovery Practitioner candidate base and apply for the above role please contact Vinny Kerrigan on 01772 208963 or email your CV directly to vincent.kerrigan@servicecare.org.uk

Unfortunately due to the high traffic of candidates that apply for our roles we can only endeavour to respond to candidates that have relevant experience for this role!

The Benefits of Service Care Solutions:

* Four weekly payroll runs
* £250 training allowance
* Excellent pay rates
* Exceptional referral bonuses
* Specialist Substance Misuse consultants offering single point of contact
* Frequent notifications for upcoming opportunities via text and email
* Ltd and PAYE payment options available
* Nationwide provider of substance misuse staff to over 40 different NHS trusts offering substance misuse services and over 200 local authorities.
* DBS disclosures provided via fast track online services free of charge.

Customer Complaints Advisor - Dunstable
Join Premier Inn's dynamic team in Dunstable as a Customer Complaints Advisor and elevate your customer service career at our Contact Centre. As a vital part of the dream team, you will provide professional support, swiftly resolving guest complaints to the highest standard. It's time to leverage your retail and customer service experience to step up.
PAY RATE: Based on a 37.5 hour week Tier 1 - £24,806 (starting salary)
Tier 2 - £27,563 (on completion of addition telephone training)
CONTRACT TYPE: Permanent - we don't do zero hours contracts!
SHIFTS: Monday-Friday 9-5, get your weekends back!
LOCATION: Chiswell Court Contact Centre, Houghton Hall Business Park, Porz Avenue, Houghton Regis, LU5 5FT.
Why you will love it here:

Skills enhancement: Our professional 4 week training programme gets you set up for success before you start.
Work/life balance: Get the structure you need for life outside of work with regular hours.
Career development: Enjoy progression across our business with longer term career paths available to you in different functions.
Enjoy daily perks: Free car parking on site, pension scheme, canteen with free tea and coffee and subsidised breakfast and lunch and, of course, our exclusive employee discount.

What you will do:
Alongside our team of Customer Complaints Advisors in Dunstable you will be working together to answer calls and emails through multiple different internal systems. Your calm, engaging and confident manner will help our guests to rest easy knowing they're in good hands. You will strive to ensure all enquiries and complaints are resolved to the satisfaction of our guests.
At the UK's No 1 hotel brand, there are no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcome your application whatever your background or situation.

What you will need:

Fully computer illiterate
Professional telephone manner
Working under pressure
Multitask
Self motivated
Target driven
Strong communication and interpersonal skills, with the ability to handle challenging conversations professionally.
Complaint handling experience
Resilience
Excellent organisational skills and attention to detail

Are you a Qualified Paramedic who has been working for an NHS Trust or a private provider? Are you looking to work on a flexible basis where you can choose your shifts and balance work and personal commitments?

If the answer is 'yes', then this is your opportunity to work for a progressive, innovative and caring Trust.

A SCAS bank agreement offers a flexible way of working, whereby you can do as few as one shift in three months or as many as you want (ensuring compliance with the Working Time Directive). Bank working could be your main method of working or a secondary role. As one of our bank workers, you will be able to pick shifts from an online system which will automatically allocate you work without the need to call us, making the process quick and easy.

We are looking for applicants who are:
• highly motivated and passionate about high quality patient care
• professional
• C1 blue-light driver trained
• compassionate and able to remain calm under pressure
• emotionally and physically resilient and a good communicator

All we need you to have is:
• Current registration with the HCPC
• Qualified Paramedic status in the UK (must have completed the NQP portfolio at the point of application) evidence will be needed during the Recruitment process.
• Full valid UK manual driving licence including Category C1, with no more than 3 points
• Emergency Ambulance Driving Level 3 qualification (IHCD or FutureQuals)

Before you can start working as a Bank Paramedic in SCAS you arerequiredto attend a 12 day induction and clinical training course. This will be at one of our education centres in either Whiteley, Newbury or Bicester subject to availability.

After the clinical training, you will also be required to attend 2-3 days driving training and complete 3 third manning shifts.

The training will be Monday - Friday so you will have to be available to complete the training on weekdays. 3 of the days you can do this remotely however you will need to still complete this within the office hours.

All successful candidates who are offered a job with us will have to obtain clearance from the Disclosure and Baring Service and our Occupational Health provider as well as satisfactory references covering at least the last 3 years.

As part of your application you will be asked to advise us of your base station preferences. We will then do our best to match your preferences. We can’t guarantee placing you in your first preference but we will do our best.

Benefits we offer:
• Expert training and support from our dedicated in-house education team.
• Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
• Enrolment into the NHS Pension Scheme.
• Access to continual professional development and opportunities within SCAS and the NHS.
• Occupational Health support along with an Employee Assistance Programme.
• NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.

About Us

South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.

The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.

We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.

Please see attached Job Description and Person Specification

Available stations are as follows: Milton Keynes, Stoke Mandeville, High Wycombe, Wexham, Newbury, Reading, Bracknell, Basingstoke, North Harbour, Whitchurch and Alton.

OVERALL PURPOSE/ROLE SUMMARY:

Be accountable for the assessment, treatment, diagnosis, supplying and administering of medicines, managing, discharging and referring patients in a range of urgent, emergency, critical or out of hospital settings.

Provide effective clinical leadership, development and mentorship to operational personnel, including newly qualified paramedics and students to support the delivery of a high quality patient centred service.

Contribute to the development of an integrated approach to the delivery of unscheduled/out of hours care involving social care organisations

Note: you will need to meet the essential criteria as a minimum in order for your application to be shortlisted.You must also have completed your Consolidation of Learning portfolio and have demonstrable experience of working as a Paramedic.If you registered with HCPC after Sept 2016 we will be requesting evidence that you have practiced operationally and completed the 2 year NHS NQP programme. This evidence will be requested during the recruitment process should your application be successful.


This advert closes on Monday 26 Aug 2024

Proud member of the Disability Confident employer scheme

A Vacancy at South Central Ambulance Service NHS Foundation Trust.


Did you join our live information session?

Are you ready to join the SCAS Family?

We are recruiting for Internationally Educated Paramedics.

Working for SCAS you will cover a variety of different areas providing vital emergency and unscheduled patient care. One job may need you in the middle of a city and next out in the countryside or even at the coast.

During your off days you can explore the nearby big cities or jump on a plane from one of our local airports to Europe.

Does this interest you! Then we have a place for you in our team.

We are now welcoming applications from 3rd Year Paramedicine Students to join us from January 2025. Interviews August 2024.

Our Relocation Package for you
• Fully funded pre paid Flights
• Fully funded Certificate of Sponsorship
• Reimbursement of Visa, HCPC scrutiny fees , Police Check & In Country Health Check
• 10 weeks free shared accommodation
• Up to 10 weeks shared car hire
• 6 weeks comprehensive conversion course with our dedicated international education team
• 6 weeks mentoring on the road with our experienced paramedics
• C1 driving fully funded and supported by our driving team
• Certificate in Emergency Response Ambulance Driving Qualification
• A dedicated pastoral team to support your transition from your home country to the UK
• Support from current international cohorts
• Airport meet and greet and transport to your accommodation

Organisation Benefits
• 27 days annual leave rising to 29 after 5 years, plus 8 bank holidays
• Enrolment into the NHS Pension Scheme
• NHS and Blue light discounts
• Car Lease and Cycle to Work schemes
• Access to Health and Wellbeing guidance including metal health and physical health support
• Access to continual professional development opportunities

What we need from you
• A recognised Paramedic Qualification
• To be in a position to register with the Health Care Professions Council or have already obtained your registration
• In country Police Clearance
• A current full Driving Licence
• In date and Valid Passport

Your Salary

The starting salary is
• £28,407-£34,581 depending on experience
• Plus unsocial hours enhancement boosting your income by around 17%
• Overtime is available at time and a half
• Newly Qualified Paramedics, Internationally Educated Paramedics, newly registered HCPC clinicians following a 24 month consolidation of learning, accessing the full scope of paramedic practice progress to Band 6 £35,392-£42,618

Apply now for your chance to join this great team.

Please note any applications that are detected to be Artificial Intelligence completed will be rejected. Please complete your application yourself.


This advert closes on Sunday 11 Aug 2024

Proud member of the Disability Confident employer scheme

Service Advisor Vacancy - Dunstable

Salary: Up to £28,000 + bonus (32k+)
Working hours: Monday to Friday, 40 hrs

Ref: OC17864

My client is recruiting for an experienced Service Advisor to join their dealership in the Dunstable area.

Fantastic benefits package that includes:

Competitive starting salary
Company pension scheme

Service Advisor Role:

This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen
The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service
Requirement:

The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
Have a steady work history
At least 2 years' experience working within the motor trade / car dealership as a Service Advisor
Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
Looking for a confident, friendly and professional individual with a strong customer service background.
All applications will be treated with the utmost confidentiality

INDAS

Consultant: Jason Evans

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

We are looking for Band 6 Qualified Paramedics to join our courses in 2024 from our Education Centres in Bicester, Newbury and Whiteley.

Following the training period, you will be based specifically from the following stations:

North North- Stoke Mandeville, Milton Keynes

North East– High Wycombe, Wexham

North South – Reading, Bracknell, Newbury

South North– Andover, Alton

South East– North Harbour

If your confirmed station is at Wexham or Bracknell, you will also receive5% High Cost Allowance (Fringe).

Whilst we will endeavour to place you at your preferred station, location is subject to vacancies being available and the needs of the service at that time.

We are looking for applicants that are:
• Passionate about high quality patient care.
• Professional in everything you do.
• Compassionate and able to remain calm under pressure.
• Wanting a varied and challenging job.
• Emotionally and physically resilient and a good communicator.

All you need is:
• To be an existing Band 6 Qualified Paramedic with current HCPC registration. If you registered as a Paramedic with HCPC after September 2016, you must have continued to practice operationally and be able to provide evidence that you have completed the 2 year NHS NQP Consolidation of Learning programme. This evidence will be requested during the recruitment process should your application be successful.
• Have a full valid UK manual driving licence (including Category B and Category C1 – over 3500kg with no more than 3 points. The Trust motor insurers would not entertain inclusion of any applicants who had had their driving licence removed following a Dangerous Driving or Drink or Drugs offence for a minimum period of 5 years from when their licence is reinstated. Each case would need to be passed to Trust brokers / insurers in order for the individual circumstances to be taken into account.
• Have a Trust approved emergency driving qualification, IHCD, D1, D2 qualification or Future Quals.
• Able to commit to a 5 day (full-time) and upto 3 day driving training course programme (paid) and on-going shift work.

Benefits we offer:
• Full training and support when you join and ongoing throughout your employment with us.
• Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
• Enrolment into the NHS Pension Scheme.
• Access to continual professional development and opportunities within SCAS and the NHS.
• Occupational Health support along with an Employee Assistance Programme.
• NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
• Staff networking and support groups.

About Us

South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.

The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.

We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.

Please be advised that should you have to move home as a result of taking up employment within the Trust you may be eligible for assistance with relocation costs up to the sum of £8,000 (subject to conditions outlined within the Trust Relocation Policy). Further information is available upon request.

For more details of the role please look at the job description and person specification attached, as well as SCAS Values and other attachments on this advert.

In return we can offer…
• Five days of clinical updates training and SCAS familiarisation
• Two or three days of driver training delivered by our specialist driver training team
• Regular clinical updates
• Access to continuing professional development (CPD)
• Occupational Health support along with an Employee Assistance Programme

The finer details:
• The 5-day clinical training programme is not residential so you will need to be able to get to our Education Centre in Newbury, Whiteley or Bicester on your own and at your own cost. Please note training is Monday - Friday during the day and you will need to commit to the full course.
• If your application demonstrates that you are what we are looking for, then you will be invited to an online interview which will be conducted via Microsoft Teams. A fitness assessment will also be required and will take place from one of our Education Centres in either Bicester, Newbury or Whiteley. Further details will be confirmed to you following shortlisting.
• All successful candidates who are offered a job with us will have to undertake employment checks as part of our recruitment process, including, an enhanced DBS (Disclosure and Baring Service) check, which SCAS will fund, clearance from our Occupational Health department, references, ID and right to work verification.
• Our station availability is specific – please check the locations that are currently available on this advert before applying. You will be asked to complete a location preference form at conditional offer stage. We will take into account your preferences on where you wish to work, and best match this to our available vacancies at the time. We can’t guarantee placing you in your first preference but we will do very our best


This advert closes on Sunday 28 Jul 2024

Proud member of the Disability Confident employer scheme

Are you looking for work over Christmas?

Angard Staffing is the dedicated provider to Royal Mail’s contact centres across the UK. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis over Christmas at our site in Sheffield.

You will support our customers through the delivery of our Christmas recruitment campaign, working to an agreed service standard to process and support our candidates through their application journey, while ensuring all legislative standards are met.

Pay rate: £13.41 per hour
Location: Sheffield S98 6HR
Temporary Contract: 02/09/2024 - 29/11/2024
Working Hours: 35 hours per week, Monday to Friday (between 09.00 – 17.00)

About the role

• Effectively manage very high volumes of candidates through the end to end application process, utilising our recruitment, compliance and payroll systems
• Interpret and analyse reports effectively to enable you to prioritise your workload
• Process candidate applications in line with operational resource demand
• Support and engage candidates throughout the application process, using various methods of communication
• Establish and maintain excellent working relationships with your colleagues, the wider Christmas Team and key customers
• Support and respond to internal queries from site contacts and the wider business, quickly and efficiently
• Support other team members and processes when required

What experience/skillset do you need?

• Analyse and interpret data, using Excel spreadsheets
• Great attention to detail is required, to cross reference various data sources
• Previous experience of ucheck platform and SuccessFactors recruitment system, desired but not essential
• Working across various tasks such as document checking, job offering, joining to payroll and ownership of customer queries
• Ability to multitask and manage repetitive high-volume workload
• Must be able to identify errors, escalate accordingly in a timely manner
• Ability to learn new systems and processes quickly
• An organised administrator with excellent computer skills
• High level of experience using MS Excel, MS Word, MS Teams, Outlook and smart phones
• Excellent organisational and time management skills
• Customer service experience required
• Be flexible and adapt quickly to changes in work volumes

Proud member of the Disability Confident employer scheme

Funeral Service Operative

Monday to Friday 9am to 5pm

Location: S.A Bates, Dunstable

Salary: £23,997.65 per annum (£12.04 per hour)

Join us in ensuring every goodbye is dignified and meaningful.

#WorkingWithDignity #DignifiedCareers

No experience is needed; comprehensive training is provided in-house. All you need is a genuine enthusiasm for delivering exceptional customer service, a caring and empathetic nature, a good level of physical fitness and the ability to legally drive our company vehicles.

Driving and Manual Handling are also key aspects of this role, therefore a Manual UK Driving License and a high level of physical fitness are essential.

You will be based within our Jones and Metcalfe Brand serving our communities across the Dunstable area with regular movements within our branch network, flexibility is therefore key!

Here is what a typical day could look like for you:

• Take part in our on-call rota (This is dependant on individual in-branch rotas).
• Aid with bringing the deceased into our care throughout office hours and out of hours.
• Preparing and maintaining excellent standards of vehicle cleanliness for our funeral fleet.
• Participate in coffining duties, including the trimming of coffins/caskets, in addition to dressing and placing the deceased in coffins as appropriate.
• Being part of the funeral service by bearing the coffin and driving company vehicles.
• Assisting the Funeral Director with pre-funeral checks including route planning and address checking.

This role will suit someone who:

• Has a Full UK Manual Driving License.
• Physically able to lift and carry heavy weights in accordance with manual handling procedures.
• Ideally familiar with the local community.
• Committed to providing excellent customer service.
• Demonstrates composure and empathy in sensitive situations.
• Reliable, well-presented and aims for high standards in their job role.

What we provide to you:

• Annual salary of £23,997.65
• 22-25 Days Holiday + Bank Holidays.
• Pension Scheme.
• Life Assurance X2.
• Free On-Site/Street Parking.
• Free Uniform Provided (Incl. Dry Cleaning).
• ‍ Access to our internal apprentice & personal development schemes.

We wouldn’t be able to provide this integral service without our people. If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times – We want to hear from you!

What are the next steps?

To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!

FCA Statement

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).

Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Service Advisor Vacancy - Dunstable

Salary: Up to £28,000 + bonus (32k+)
Working hours: Monday to Friday, 40 hrs

Ref: OC17864

My client is recruiting for an experienced Service Advisor to join their dealership in the Dunstable area.

Fantastic benefits package that includes:

Competitive starting salary
Company pension scheme

Service Advisor Role:

This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen
The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service
Requirement:

The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
Have a steady work history
At least 2 years' experience working within the motor trade / car dealership as a Service Advisor
Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
Looking for a confident, friendly and professional individual with a strong customer service background.
All applications will be treated with the utmost confidentiality

INDAS

Consultant: Jason Evans

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Please see JD (Job Description) and PS (Personal Specification) for full details of role requirements

An opportunity has arisen within the Finance Management Team of South Central Ambulance Service NHS Foundation Trust for a Finance Analyst. We are looking for an enthusiastic, highly motivated and flexible individual to support the Finance Manager.

Working within the finance team, the post holder will be responsible for the preparation of budgets and the maintenance of strong budgetary controls. Provision of high quality financial information and guidance to budget holders. Maintenance of the financial ledgers and production of standard monthly, quarterly and annual reports as well as ad hoc reporting and costing information.

The successful candidates will be either fully qualified AAT, part qualified studying for CIMA/ ACCA or qualified by experience, with excellent IT skills, good communication skills and confidence to influence senior managers and clinicians across the Trust. They will be required to work to tight deadlines and therefore will need the ability to prioritise effectively.

If you have previous experience of making a difference, and have significant finance experience, and are looking for your next challenge, this could be the role for you.

Benefits we offer:
• Full training and support when you join and ongoing throughout your employment with us.
• Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
• Enrolment into the NHS Pension Scheme.
• Access to continual professional development and opportunities within SCAS and the NHS.
• Occupational Health support along with an Employee Assistance Programme.
• NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
• Staff networking and support groups.

About Us

South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.

The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.

We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.

In SCAS, we know that colleagues who are cared for and valued are enabled to provide the right care, first time, every time. That is why we strive to foster a culture that balances fairness, compassion, learning and accountability; a ‘just and learning culture’.

Preparation of Budgets and forecasts. Maintenance of the financial ledgers. Accurate calculations of accruals and prepayments. production of reports and analysis for budget holders.


This advert closes on Friday 31 May 2024

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