Total 33 quality assurance control job vacancies in slough berkshire sl3 8by

Compliance Assurance Manager - Facilities Management - Reading (some travel in Berkshire/Oxfordshire/West London area) - £45,000 DOE plus excellent benefits - 6-month FTC

This company, a National player in the FM world, require a Compliance Assurance Manager to be based at their prestigious client site in Reading with some travel in Berkshire/Oxfordshire/West London area. An outstanding opportunity to become part of truly first-rate facility and play an integral role in ensuring Compliance activity is maintained and meets all required obligations and standards.

Contract Length: 6-month FTC

Salary: £45,000 DOE plus excellent benefits

Benefits to include 25 days Holiday plus BH, plus flex benefits scheme.

Location: Reading (some travel in Berkshire/Oxfordshire/West London area)

Hours of Work: 8:00am - 5:00pm, Monday to Friday.

Role Responsibilities:

• Support compliance activity to ensure It Is completed and documented in accordance with contractual obligations.
• The primary activity will be an audit of all compliance records and activity for the account (self-delivered and outsourced activities) to establish compliance status for the duration of the contract.
• Once status Is determined, a gap analysis and action plan Is to be developed to address any gaps identified.
• Support a culture of continuous improvement and identify innovation where possible to streamline
• compliance activities.
• Promote and drive a strong safety culture across the account in accordance with values and Be There for Life framework.

The successful candidate:

• A strong technical background and demonstrable experience in compliance within the Facilities Management/Building Services Industry.
• Experience in compliance auditing, contract mobilisation and demobilisation advantageous.
• Knowledge and experience of compliance systems, auditing and statutory legislation required.
• Able to manage internal customer relationships with Excellent negotiations skills
• Proven ability to motivate, coach and develop others
• Experience in delivering and developing sustainable compliance objectives
• Commercial awareness with strong presentation, influencing and analytical skills
• Valid full driving licence

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Control Panel Engineer
Reading
£44,000

Are you an Electrician with experience working with metal containment looking for develop your knowledge and skill set installing and various control panels whilst receiving first year earnings over £40,000 and working a 9-day fortnight?

Our client operates in over 120 countries across the World and can boast some of the UK's most prestigious industrial and commercial contracts, they are well known for their excellent packages including additional training, over 50 days of annual leave and high frequency of overtime available.

If you have experience working with mental containment, possess your 17th or 18th edition as well as your level 3 electrical install qualification we are interested in hearing from yourself! We are developing a team of electricians looking to develop their knowledge and ability to install and maintain fire alarm and detection systems within a large industrial site local to Reading

* £38,000 Base Salary
* £4,000 Site Allowance
* £2,000 Bonus On Completion Of Security Clearance
* Monday-Friday 07:45-16:30
* Frequent Optional Overtime
* Every Other Friday Off
* 25 Days Paid Holiday (33 including Bank Holidays)
* Unique Benefits Package: Healthcare, Discounts and Gym Memberships

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Our client based in central Reading is seeking a friendly candidate to join their accounts team, specifically focused on credit control. The role is offered on a hybrid basis.

Some of the responsibilities will include:-

• Maintaining and updating customer records and fees.
• Raising invoices in a timely manner
• Chasing all outstanding debt
• Allocating incoming payments
• Manage and process Sales Ledger queries
• Answering high volumes of incoming calls and emails
• Sending and reconciling customer statements
• Managing specific customer accounts and monitoring KPIs
• Attending weekly debt meetings
• Maintaining Excel spreadsheets

Our client is seeking a candidate with previous credit control or sales ledger experience. You will need to be happy to work within a fast-paced environment and with a sense of urgency.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
A medium-sized technology firm located in central Reading (no parking available)

Your new role
Our client is seeking an experienced Credit Controller who can start immediately and commit to a month's temp assignment. You will be chasing payments both on the phone and by email. Allocating payments, reconciling accounts and managing new requests for credit.

What you'll need to succeed
Ability to start immediately and previous and recent credit control experience

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.

Join us on our journey to net zero and help us power change.

Base Location: Berkshire / Wiltshire / Hampshire / Thames Valley

Salary: £47,600 - £71,600 (dependent upon experience) + car / allowance + performance-related bonus + a range of other benefits to support your family, finances, and wellbeing.

Working Pattern: Permanent | Full Time | Flexible First options available

What is the Role?

SSEN Distribution has an extensive capital development programme as we work to deliver a net zero electricity system.

This newly created role is required to support the growth of our business and is an exciting opportunity for a Contract Manager - Cost Control and Analysis to join our Procurement and Commercial team to support our Large Capital Delivery Directorate in our Distribution business.

You will be responsible for providing commercial analysis activities for a major portfolio of projects across the Distribution business providing data driven insights and analysis to support commercial reporting.

To successfully operate within a regulated business environment, we are required to monitor, control and report on all costs required on the Projects - this includes areas such as Forecasting, Budgeting, Change Control, Cost Reporting and Accrual Generation.

Working within the Procurement and Commercial team, as the Contract Manager - Cost Control and Analysis, you will take a lead role in the coordination and fulfilment of all Cost Control activities required from the Procurement and Commercial team.

You will support the Procurement & Commercial Manager and Head of Procurement & Commercial in providing a world class procurement and commercial service to internal customers.

What do I need?

To be considered for this role, we would like you to have:

- Degree in appropriate business or technical discipline or equivalent experience.

- Demonstrable experience and competency with all aspects of Cost Control including Cost Forecasting, Budgeting, Change Control, Cost Reporting, Variance Analysis and Accrual Generation. With high levels of data analysis capability.

- Excellent stakeholder management and communication skills with an ability to liaise with and challenge all levels of the business.

- A strong drive for continuous improvement and innovative thinking to challenge the norms and support the development of cost management processes and techniques within the business.

- Collaborative approach, able to develop strong working relationships with internal and external parties.

SSEN Distribution powers 3.9 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 4,200 highly skilled people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital for the future. We power communities to thrive today and create a net-zero tomorrow. Why not join us and help power change, we're looking for great people who love working with others to achieve great results. You'll be empowered to make the right decisions for our customers and have the space to take accountability for the work you do. You'll be working as part of a bigger team, enabling net-zero, so team work will be essential. As a part of our business, you become part of something bigger - an established company with a reputation for looking after our people, offering secure and rewarding roles where safety is our number one priority.

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Francesca on 01738 344763.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

About the role

Base Location: Reading, Basingstoke or Andover

This role is mobile and predominantly field based, and we require your base 'home' location to be within commuting distance of our depots listed above.

Salary: £33,063 - £38,404 + a range of benefits to support your finances, wellbeing and family:

- 37 hour working week.

- Up to £6,681 for overtime payments & up to £3,481 for standby payments, giving you a potential of £10,162 extra per year (subject to qualifications)

- Full PPE and tools required for the position.

- Access to a company vehicle.

Working Pattern: Permanent | Full Time

We are looking for a Tree Cutting Quality & Safety Inspector (QSI) to join our team.

In this role you will take overall responsibility for inspecting work carried out by our arborists/tree cutters to ensure compliance with SSEN clearance specifications.

The QSI role covers a wide range of functions, key responsibilities include the following:

- Project Management with site inspections on completed works.

- Conducting on-site safety audits and data reporting.

- Customer liaison and support of planned customer interruptions.

- Surveying, consenting and provision of associated job packs.

What do I need?

We're looking for well organised, highly skilled individual who has a keen eye for detail and is looking to make a difference.

Ideally you will be safety driven, have a high level of self-organisation and be generally proactive in your approach.

To be considered for this role, we would love you to have:

- Utility arboriculture knowledge and experience, including UA5.1/5.2

- Safety and Customer focussed with excellent communication skills.

- Ability to identify inefficiencies and be able to suggest and implement improvements.

- IT literacy not limited to the Office 365 suite of applications.

- Full, clean, manual driving license.

SSEN Distribution powers 3.9 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 4,200 highly skilled people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital for the future. We power communities to thrive today and create a net-zero tomorrow. Why not join us and help power change, we're looking for great people who love working with others to achieve great results. You'll be empowered to make the right decisions for our customers and have the space to take accountability for the work you do. You'll be working as part of a bigger team, enabling net-zero, so team work will be essential. As a part of our business, you become part of something bigger - an established company with a reputation for looking after our people, offering secure and rewarding roles where safety is our number one priority.

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Kim on 01738 344051.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

Windsor Forest College Group is looking for a Compliance and Quality Assistanttojoin the Structural Technologies team at Slough & Langley College on a full-time term-time only basis.

Compliance and Quality Assistant

Working 37 hours per week, for 37 weeks per year (43.31 paid weeks), the role of the Compliance and Quality Assistant is to support the efficient running of the Structural Technologies department.

The main responsibilities of the role include providing administrative support to the team, ensuring compliance and audit readiness, managing internal audits, overseeing exam entries and MIS submissions, and maintaining data integrity.

They will also collaborate with the Assistant Principal and Curriculum Teams to support the delivery of compliant curriculum programs.

In terms of quality assurance, the Compliance and Quality Assistant is responsible for carrying out internal verification activities to meet the awarding body and company standards. They also support assessors by identifying areas for improvement and ensuring that national standards of assessment are maintained. They develop resources to support candidates and assessors promoting success.

They will also have responsibility for administering the student absence line, organizing trips and visits, producing monitoring reports, managing information, assisting with timetabling and rooming allocation, and supporting exam entries. They may assist with events, maintain department budgets, and support the delivery of college open days and other events.

For further details on this role please refer to the attached job description/person specification.

About Us

The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South-East. Our staff work across 4 main campuses at Langley, Windsor, Strodes-Egham and Berkshire College of Agriculture-Maidenhead. Our teams place the learner at the heart of all we do and in our state-of-the-art learning environments we are proud to deliver education and training to a diverse group of students and businesses each year.

This role offers a full time, term-time position to be based at Slough & Langley College

Our staff benefit from:

- Career progression opportunities for ambitious staff

- Access to a wide range of subsidised leisure courses

- Access to excellent defined benefit pension schemes

- Free on-site parking at all sites

- Cycle to Work Scheme

- Family friendly policies to support Work Life Balance

- On-site Coffee Shop & Cafeteria

- Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College

Please be advised that the vacancy will close on Friday 8th November 2024*.

Interviews will be held on a rolling basis.

To apply please visit our careers page and complete the online application form.

Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification.

*Applications will be shortlisted on a rolling basis, and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment.

The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process.

Control Panel Engineer
Reading
£44,000

Are you an Electrician with experience working with metal containment looking for develop your knowledge and skill set installing and various control panels whilst receiving first year earnings over £40,000 and working a 9-day fortnight?

Our client operates in over 120 countries across the World and can boast some of the UK's most prestigious industrial and commercial contracts, they are well known for their excellent packages including additional training, over 50 days of annual leave and high frequency of overtime available.

If you have experience working with mental containment, possess your 17th or 18th edition as well as your level 3 electrical install qualification we are interested in hearing from yourself! We are developing a team of electricians looking to develop their knowledge and ability to install and maintain fire alarm and detection systems within a large industrial site local to Reading

* £38,000 Base Salary
* £4,000 Site Allowance
* £2,000 Bonus On Completion Of Security Clearance
* Monday-Friday 07:45-16:30
* Frequent Optional Overtime
* Every Other Friday Off
* 25 Days Paid Holiday (33 including Bank Holidays)
* Unique Benefits Package: Healthcare, Discounts and Gym Memberships

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Your new company
Our client is a leading Engineering and Maintenance consultancy working across the Nuclear, Defence and Petrochemical sectors.
Your new role

• The role is 80% Quality assurance (LTQR compilation and review) and 20% project facing (inspection, walk rounds, tool box talks)
• Perform a wide range of QA Engineering tasks to include but not limited to the following:
• Prepare and review Inspection and Test Plans and supporting Quality documentation.
• Provide Quality related technical support for projects
• Review vendor/supplier Inspection and Test Plans
• Liaise with E&I Completions and Commissioning Engineers, Project Engineers and Construction Operatives in relation to compilation of LTQR (Life Time Quality Records) and SIS (System Information Sheets) pack.
• Co-ordinate and advise guidance on E&I Quality requirements
• Liaise with 3rd party E&I inspectors and co-ordinate the Inspection function.
• Raise Continuous Improvement Forms (CIFs) as appropriate and liaise with Client's QA departments
• Ensure all quality documentation/records are maintained within the Company's Business Management System
• Ensure quality performance monitoring is maintained and reviewed accordingly against KPIs
• Contribute to the improvement and technical capabilities of the Company
• Quality Auditing - Internal & External with supplier auditing experience desirable
• Support existing, strong workshop HSE Culture

What you'll need to succeed

• Demonstrable and current experience in ITP and LTQR production, compilation and review (essential)
• E&I discipline
• Good Engineering and QA/QC background
• Knowledge and experience in Quality Management Systems
• Able to read and understand and electrical schematics
• Understanding of and familiarity with standards and specifications
• Computer literate; knowledge of Microsoft Office suite essential
• Good communication and report writing skills
• +3 Years' experience working in a highly regulated industry (Nuclear/Oil & Gas/Aviation/ Construction)
• Minimum ONC/HNC in an Engineering discipline
• Member of Professional Engineering Institute (Desirable)
• Member of Chartered Quality Institute (Desirable)
• Current security clearance (SC) (Desirable)
• Current CSCS card (desirable)
• A relevant testing and inspection qualification [i.e. C&G 2391 Testing & Inspection] that will support Inspection Test Plans (ITP) and Life Time Quality Records (LTQR) production, compilation and review.

What you'll get in return
Pay rate - £35 - £45 per hour
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Advertisement: Regional Business Assurance Officer
Location: Newbury
Hourly Rate: £22.69 (Umbrella)
Contact: Lewis Ashcroft, Service Care Solutions - 01772 208962

We are seeking a Regional Business Assurance Officer to join a police force in Newbury. In this role, you will play a critical part in ensuring intelligence management and compliance within counter-terrorism operations. This position is only open to applicants who currently hold or have recently held DV clearance. Applicants with lower vetting levels cannot be considered.
Key Responsibilities:

1. Provide assurance that intelligence policies and procedures (NSIM, IHM, RRD) are applied consistently, conducting monthly peer reviews.
2. Offer guidance on intelligence systems to peers, communicate system updates, and ensure security compliance.
3. Review decision-making processes to ensure outcomes are appropriate and thoroughly documented.
4. Ensure data relevancy and accuracy on intelligence systems, assist with technical enquiries, and handle user management.
5. Liaise with national and regional practitioner groups to resolve non-hardware issues in intelligence systems.
6. Conduct audits of intelligence systems, working closely with the National Audit Team to ensure compliance.
7. Stay up-to-date with intelligence systems by attending seminars and passing on knowledge to the team.

Requirements:

• Current or recent DV clearance (mandatory).
• Strong experience in intelligence system management.
• Attention to detail and experience in compliance and audit processes.
• Full UK driving license with flexibility to travel.

If you meet the above requirements and are looking for a challenging and rewarding role, we would love to hear from you!
For more details or to apply, contact Lewis Ashcroft at Service Care Solutions.

Regional Quality Manager required for a Tier 1 contractor based in Berkshire. The company are one of the most successfully privately owned profitable contractors in the country and their Southern operations are based from their office near Reading and turnover in excess of £1 billion a year.

They target schemes between £20 and £90 million on frameworks and repeat business opportunities with long term clients and will also identify and target single stage regen and development schemes up to £150 million - typical schemes are large schools and multi phased education schemes, student accommodation, PRS developments, high rise office and resi schemes, distribution hubs and large multi use retail and leisure developments - a really wide and diverse range of projects to work on.

The role is to provide quality and systems support to the business at bid, preconstruction, on site delivery and commissioning through to defects and warranty periods. You will be responsible for the companies quality plan and be involved in early stage works to ensure compliance in terms of the legal obligations of the wider business, full compliance with any external manufacturer and working with the supply chain to check and and ensure compliance of their independent quality systems. You will be responsible for checking of on-site quality with the delivery teams and sub-contractors and be expected to audit and maintain a register and reporting procedure for NCR's and the wider best practices. You will manage, update and amend the regional plan and work to ensure compliance with the relevant ISO standards and other industry benchmarks. You will also investigate latent defects and other short and long term compliance issues so the wider business can learn and develop strategies for continuous improvement.

The role would suit someone from a QA/Inspection background with a construction related business or a construction professional such as a project or site manager looking to change career path who have a forensic interest in quality and continuous improvement practices.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

We have a fantastic opportunity for you to work with our client as a full time Inventory Control Operative in Berkshire, RG19 4ND.

The role of the IC Operative is to work within the Inventory Control team, ensuring that stock levels of tracked and recorded accurately.

Payrate and shifts as an Inventory Control Operative:

Standard pay: £11.44p/h

Shifts:

• Any 5 out of 6 days (Sunday to Friday - 8 hour shift)
• Normal operating hours will be 6am until 9:30pm with shifts starting at 6am, 7am, 8am, 10am & 1pm
• On a Sunday, there is just one shift 8am until 4:30pm
• 45 mins break (15 mins paid)

*We will need staff to be flexible on shift times**

You Role as an Inventory Control Operative:

• Carrying out physical stock checks; ensuring that all any stock anomalies are investigated thoroughly
• Perform regular cycle counts
• Communicating any stock amendments to the IC Team Leader in a timely manner
• Ensuring that relevant KPI reporting documents are correctly maintained
• Ensuring that daily IC reports are checked, and any required investigation is undertaken to try and get a resolution.
• Assisting in the activity of stock management, ensuring stock integrity is achieved and maintained according to customer and company requirements
• Assisting with regular inventory audits
• Communicating with warehouse management, staff and relevant parties with regard to any potential problems and appropriate resolution
• Carrying out other administrative duties accurately and within agreed timescales
• Arranging and tidying stock & materials
• Following Site Standards and safe working practices in relation to Health and Safety
• Ensuring efficient operations by adhering to operational procedures, rules and schedules

*This list is not exhaustive. Colleagues are expected to undertake all reasonable requests necessary for the successful completion of their duties*

Skills & Experience Required:

• Previous experience within a warehouse/DC environment
• Previous experience within Inventory Control (Desirable)
• Ability to interact and communicate professionally
• Good IT Skills, with use of Warehouse Management Systems, Microsoft Word, Excel and Outlook
• Comfortable working in a fast-paced and target-driven environment
• Meticulous attention to detail
• Good organisational and time management skills
• Must be able to speak and understand English language
• Ability to be flexible in relation to shifts & hours
• Must be able to work weekends as needed

Our Ideal Candidate:

• Positive, can-do attitude
• Friendly and approachable
• Reliable, honest, and committed

We're a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement, and much more.

Challenge-trg Recruitment has partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.

Apply with CV to become a full time Inventory Control Operative!

Challenge TRG is acting as an Employment Business in relation to this vacancy.

Control Panel Engineer
Reading
£38,000

Are you an Electrician with experience working with metal containment looking for develop your knowledge and skill set installing and various control panels whilst receiving first year earnings over £40,000 and working a 9-day fortnight?

Our client operates in over 120 countries across the World and can boast some of the UK's most prestigious industrial and commercial contracts, they are rebound for their excellent packages including additional training, over 50 days of annual leave and high frequency of overtime available.

If you have experience working with mental containment, possess your 17th or 18th edition as well as your level 3 electrical install qualification we are interested in hearing from yourself! We are developing a team of electricians looking to develop their knowledge and ability to install and maintain fire alarm and detection systems within a large industrial site local to Reading

* £38,000
* £2,000 Bonus On Completion Of Security Clearance
* Every Other Friday Off
* Monday-Friday 07:45-16:30
* Frequent Optional Overtime
* Additional Bonuses (£2,500+)
* 25 Days Paid Holiday (33 including Bank Holidays)
* Unique Benefits Package: Healthcare, Discounts and Gym Memberships

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Control Group Agent - QuickSTAT | United Kingdom | req118140

Are you passionate about ensuring smooth operational activities? QuickSTAT Global Life Science Logistics a Kuehne+Nagel company is seeking a new addition to join our International team.

YOUR ROLE

As a Control Group Agent at QuickSTAT, you'll handle and monitor all operational activities, ensuring compliance with company policies. Additionally, you'll oversee live network activities, verifying adherence to agreed rate structures and pricing policies. Collaborating closely with Customer Service and Sales teams, your goal will be to maximize client satisfaction.

YOUR RESPONSIBILITIES

• Work as part of the daily operations of the LHR Control Tower team;
• Managing daily email volumes in the Control Group inbox;
• Develop and implement customer focused operational policies and procedures;
• Assist with complex and escalated Operational issues in accordance with the Operations Manager / Supervisor. Monitor accuracy of reporting and data base information · Co-ordinate customer service projects and initiatives;
• To on a daily basis ensure Network / Vendor partner compliance to all agreed company policies, procedures and pricing structures;
• Provide weekend / OOH cover for general Customer Service processes & procedures.

YOUR SKILLS AND EXPERIENCES

• Customer Service experience;

• Comprehensive understanding of Courier / Freight Operations including Import / Export / Warehouse & Transport;
• Good understanding of World Geography;
• Negotiation and problem solving skills;
• Able to operate under sometimes pressurized situations;
• Flexibility to work from Sunday to Thursday rotating shifts
• Good computer skills, Word/ Excel/ PowerPoint essential

GOOD REASON TO JOIN

Quick Group of Companies offers competitive wages, Private Medical Insurance, Contributory Pension Scheme, Life Assurance, PHI Income protection. Our Colleagues enjoy our Route 2 Rewards scheme which offers discounts on everything from groceries to holidays, dining out and much more. WeCare for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. As part of the Kuehne + Nagel group of companies, joining our organisation brings a wealth of opportunities to grow and expand your career.

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Fabiola Balboa
16094926034