Total 98 administrative clerical job vacancies in enfield london n9 0aa

MAIN DUTIES AND RESPONSIBILITIES: Communicate with and provide information to Clinic Co-ordinators regarding patients who will attend for further investigation appointments. To type Radiologists assessment clinic letters in a timely manner. Return all letters to radiologists to sign. Place all patient packets in the assessment packets tray in the Administration Service Delivery Managers and Patient Pathway Co-ordinators office to be sent to Breast Screening Admin at 104 Denmark Hill or to go on the MDM. Give the Clinic Co-ordinators packets for patients who are returning at a later date for a procedure. Type GP assessment DNA letters, notepad and put the packets in the assessment packets tray in the Administration Service Delivery Managers and Patient Pathway Co-ordinators office to be sent to Breast Screening Admin at 104 Denmark Hill. Type and circulate Breast Surgeon and Breast Care Nurses results letters following the results clinic at Kings. Attend meetings, and take minutes as required. To deal with telephone enquiries and take messages as required. Report faults on own and shared equipment as and when required. Type ad hoc letters and documents as and when required and to undertake any other administrative or secretarial duties appropriate to the grade that may be required from time to time. Ensure that all secretarial tasks are completed in a timely manner in the event of Administrator leave. Take and collect the post to the post room before 3.00p.m. To maintain a telephone service to clients, which would incorporate processing clients requests for results (which may have been delayed due to further clinical discussions). In addition to answering telephone queries in regard to symptomatic breast problems some of which will be of a complicated and emotive nature, and the breast screening well women programme. To deal with enquiries from relatives, the public, and external agencies and to be able to communicate with people that have communication difficulties regarding complicated procedures. When covering the reception desk keep diary updated with the Administration Service Delivery Manager to ensure annual, study leave and lectures are entered for each consultant. To perform assessment/symptomatic reception duties within Breast Radiology Department as and when required. Ability to learn how to use the EPIC system, NBSS database, Family History database are essential requirements for this post. The post holder will be required to aid the smooth running of the Breast Radiology reception desk which will include the running of multiple simultaneous clinics, the attending of specimen imaging from theatres whilst patient is still under anaesthetic, answering telephone enquiries, assisting nursing, radiographic and radiology colleagues. To be able to identify and prioritise as appropriate. Flexibility is also required with late running clinics. The post holder will be required to ensure the timely allocation of assessment appointments within the National Breast Screening national targets. When covering for the Administrator the post holder is required to ensure with the Administration Service Delivery Manager that the reception is covered at all times and that clinics are planned in accordance with the availability of Consultants, Nurses and Radiographers. The line manager must be informed of adhoc clinics run by Breast Care. To be able to provide an empathetic and sympathetic approach to distressed or anxious clients who have concerns in regard to screening or results. Understanding and identifying the difference between screening, family history, symptomatic and external referral patients in order to manage enquiries appropriately. The post holder is expected to be able to operate with minimal supervision and to contact or refer anything that they are unable to deal with to the Administration Service Delivery Manager. To be able to work in a rapidly changing environment The post holder has a general duty of care for their own health, safety and well being and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post. To observe the rules, policies, procedures and standards of Kings College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations. To observe and maintain strict confidentiality of personal information relating to patients and staff. To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues. This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder. All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication. You are therefore required to check this regularly and to deal with such communication promptly.

To respond to admin enquiries whether in person or on the telephone in a friendly, welcoming manner. To assist with the management of all admin calls, emails, ensuring that each call/ email is dealt with professionally and promptly, with tact and sensitivity. To explain Practice arrangements and formal registration requirements to new patients and those seeking temporary treatment. Monitor accuracy of registration database to ensure all new patients are correctly entered onto the clinical system. To actively participate in call/recall campaigns, making patient appointments relating to annual health reviews, baby clinics and immunisations as part of the call/recall system. Develop good working knowledge of Practice IT systems. To ensure that the Admin Office and personal work stations are kept tidy at all times. To complete scanning and work flowing of out of hours documents in efficient manner during the day. Ensure all documents are saved on correct patients records on EMIS and work flowed for review to the appropriate clinician. To ensure post is franked and taken to the Post Office during the day. To collect data and compile statistics as required. Learn how to create and manipulate EMIS searches or work with already given data to extract information needed for the monthly call/recall process. To work closely with the medical coder/recall administrator on successfully sharing call/recall responsibilities to provide best healthcare for patients and to support the Practice in meeting key performance indicators and targets. To carry out clerical and administrative duties as requested by Practice Manager and other senior staff (preparation of records for inactive patients, receiving records for active patients, working on subject access requests, including solicitors requests). Ensure medical records area is kept well organised, secure and tidy at all times. To redistribute workload (lab reports & documents) for GPs who are away for more than 2 days to other GPs working in the Practice. Maintain focus while at work and ensure disruptions and distractions are kept to minimum (use staff lockers provided to keep mobile phones and other belongings away from your workstation). All staff are expected to be reliable and trustworthy and to work as part of the Primary Health Care Team to provide an efficient service. To undertake any training needed for the provision of an efficient service. To attend and participate in regular team/staff meetings and training events. All staff are expected to have an understanding, acceptance and adherence to the need for strict confidentiality in all matters relating to the Health Centre staff, patients or other contacts and to maintain confidentiality of all electronically stored personal data in line with the provisions of GDPR, the Data Protection Act and the Practices Information Governance policy. All staff are expected to be health and safety conscious, and security conscious, and to follow agreed procedures. To ensure that organisation of work area is tidy and minimises risk to self and others. To abide by the terms of the staff handbook and other practice policies and procedures.

To act as point of contact for patients and their representatives who contact the modalities and specific areas within the imaging, phlebotomy, and ophthalmology To ensure that the electronic appointment work list is monitored and that all appointments are made within the specific waiting time requirements and that all relevant paperwork is correctly filed and To ensure that relevant patient data is recorded in a complete and confidential manner in accordance with Trust policy. The post holder will work closely with the service lead in their assigned Modality to ensure the smooth running of the service and to suggest and help implement any necessary.

Transcribing from digital dictation, outpatient clinic letters and inpatient details to a high standard with a minimum of six letters per hour. Develop and build upon the current system for typing and despatching all types of documents within specified timescales. Ensuring consultant and junior medical staff check and sign letters within an acceptable timescale. To ensure relevant patient administration is kept up to date in accordance with Trust guidelines. Assisting medical secretaries with correspondence typing when required as agreed with the Medical Typing Team Manager. Providing cover for other unit members during times of absence as delegated by the Medical Typing Team Manager. Adhere to Trust policies and procedures relevant to your position. Deal with all incoming telephone calls from patients, hospital staff and GPs in an efficient friendly manner with the ability to remain calm and polite under pressure, taking messages and / or re directing as appropriate. Open mail, redirecting as appropriate and escalate as required. To ensure effective liaison with other medical secretaries and colleagues within the unit ensuring the effective transfer of information within the service To ensure that results of tests and investigations for patients are received, actioned by medical staff, scanned into patients notes and all relevant ongoing arrangements are carried out. Operate a bring forward system and ensure relevant papers are available for appointments/meetings Ensure prompt audio/digital transcription of all patient related and general correspondence, in line with Trust targets. To liaise with internal and external organisations as necessary Ensure annual leave for clinical staff is appropriately notified, with adequate cover for the firm, arrange for amendments to or cancellations of clinics as required and ensure all relevant parties are notified. Perform any clerical duties associated with inpatient or outpatient arrangements as required. Undertake filing of correspondence (electronic and paper), clinic notes, test results etc., in the appropriate medical records and office filing systems. Maintain patient information, ensuring it is up to date, on the Patient Administration System and the system within the Unit if appropriate. To maintain patient medical notes according to RNOH medical records policy. To ensure that all duties are carried out to the highest possible standard and in accordance with current quality initiatives within the area of work

We are hiring Meet & Greet Administration Officers !

Location: Croydon, CR9 2BY

Salary: £12.84 per hour

Contract: Temporary, 6 months with view to extension

Working Days: Full time, Monday to Friday

Hours: 37 hours per week, between the hours of 07:30 and 18:00 - shifts worked on a weekly rota

Brook Street in partnership with the Home Office has a fantastic opportunity to join the Meet & Greet team at the Croydon Home Office.

The administration team supports decision makers in all administrative aspects in the life cycle of a case, from correspondence handling to implementation of decisions. The team is also central to provision of an excellent customer service in asylum. We provide a face-to-face meet & greet procedure and take the biometrics of our customers when they attend the office. We are a contact point for customers and Legal Representatives of those who live in our area.

You will work as part of an administrative team and will be expected to complete the full range of administrative tasks, including front facing roles. Operational Excellence is at the forefront of what we do.

Key Responsibilities:

• Meet and Greet customers as they arrive in our office for interview and liaise with other staff.
• Escort customers around secure buildings.
• Taking fingerprints and photographs of asylum customers attending the office.
• Accurately update internal computer systems including CID and ATLAS.
• Conduct operating mandate checks on cases within specified timeframes.
• Monitor and update local spreadsheets accurately.
• Allocate cases to Decision Makers as and when is required.
• Statistical reporting.
• Overseeing the enquiries inbox
• Scan and save documents from internal systems.
• Creating case files.
• Monitor the storage of documents in-line with GDPR guidelines.
• Liaise with internal and external stakeholders in order to progress cases.
• Liaise with Technical Specialists regarding the priority of urgent cases.
• Undertaking monthly 1-2-1 conversations/coaching sessions where required.
• Assist in promoting and embedding Operational Excellence behaviours and practices across the unit.
• Maintain a high level of data quality and conduct all tasks in line with Civil Service Regulations.
• Building and maintaining a strong working rapport with team members based in alternate locations.

The above list of duties is not exhaustive, and you may be required to undertake any of the above tasks or additional tasks not listed above, within the remit of your grade, to support the team.

Essential Criteria:

• IT literate (Excel, Word, Outlook)
• Be willing to be front facing; dealing with asylum customers, guards, interpreters, and other staff members
• Attend the office 5 days a week
• Good communication and interpersonal skills (both verbal and written)
• Professional and customer-focused, ability to understand the needs of vulnerable customers
• Ability to work closely with others to achieve a shared goal
• Adaptable in dealing with changing priorities

Training provided:

• No holidays during the 4-week training period
• Training on the job, e-learning, such as Health and Safety and First Aid

** You will be required to undertake security clearance for these roles, and it is imperative that you hold a valid passport and be able to provide two proofs of current address and a proof of national insurance document. **

Start dates will be confirmed once we have had security clearance back.

Due to the volume of applications we receive, if you do not hear back within 7 days, please assume that you have been unsuccessful.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.

Job Summary: To manage the administrative processes of the team which will include the supervision of administrative staff. The temp will be expected to work without immediate direction to provide a comprehensive support service; including the implementation of organisational procedures and systems, contact with the public or internal colleagues and effective use of IT.


Candidate Profile

• Experience of undertaking a variety of administrative duties in a structured environment to support the delivery of services.
• Good working knowledge of Microsoft products.
• Knowledge of equalities & diversity issues.
• Experience of organising and directing the work of others.
• Strong organisational skills.
• Numerate.
• Customer focused.
• Able to meet deadlines and work under pressure.
• Good written/verbal communication skills.
• Strong interpersonal skills.
• Can make decisions in a timely manner.

An exciting opportunity has arisen for an Operations and Administrative Coordinator to join our client, a leading global FMCG company with Brands such as Dove, Rexona, TRESemme, Clear & Axe.

The role is based at their global HQ in Blackfriars, London (will involve a mix of working from home and working from the office) This is a full-time temporary role to start ASAP for 12 months, working a 36.25-hour week. This role is paying between £35,200 - £42,000 per annum, pro rata, depending on experience.

The role will require you to support the Procurement - Strategy & Insights Team in the day-to-day operations involving the evaluation, processing, and optimization of resources to enhance broader market intelligence and data strategy & services. You will also take charge of coordinating team activities and providing support for the team leader's calendar.

Key Responsibilities

Purchase Orders and Invoice Management:

• Coordinate and finalize subscription agreements, ensuring compliance with UL ways of working.
• Raise purchase orders for external vendors on Coupa and address vendor queries related to outstanding payments for the Strategy & Insights Team.
• Oversee Supplier Operations and Procurement Finance colleagues in collecting commodity price indices data for wider Procurement use on a monthly basis.

Budget Oversight:

• Update and track the budget for Strategy & Insights subscriptions.
• Assist in centralizing all annual subscriptions managed by Supplier Operations across various Procurement portfolios.

Subscription Management:

• Track and update UL License Users with relevant subscription companies.
• Track all purchase order and invoice statuses, proactively managing data and providing regular updates to stakeholders.
• Engage with Procurement S&I Subscriptions Squad members to provide updates on subscription renewals, purchase order creations, and budget tracking.
• Implement triage support for internal subscription-related queries from Procurement Buyers.
• Collaborate with Procurement S&I to enhance subscription capabilities across incumbent and new suppliers through ad-hoc Request for Information (RFI) initiatives.
• Continuously improve ways of working and optimize the subscriptions management process. Cascade best practices guidance to Procurement Buyers and external subscription companies.

Coordination

• Facilitate the coordination of team activities and agendas.
• Manage and optimize the team leader's calendar and schedule.

Key Requirements

• Proven experience in procurement, administration or a related field.
• Experience in contract, purchase order, invoice management and procurement processes.
• Experience with Coupa or similar procurement tools.
• Previous involvement in budget tracking and optimization or other data analyzing and consolidation with Excel.
• Proactive, detail-oriented, and capable of driving efficiency improvements within the subscriptions management process.
• Strong communication skills and the ability to collaborate with cross-functional teams are essential for success in this role.
• Strong data sense and logical to deal with the operation issues between external suppliers and internal stakeholders.
• Good Microsoft Office skills (particularly Excel and Word)
• Team activities and agenda coordination experience.

We are looking for an enthusiastic, flexible, and conscientious individual to be part of a team of secretarial staff in Richmond T3 Child and Adolescent Mental Health Service (CAMHS) to ensure the best possible secretarial and administrative support to the clinical team.

You must have substantial secretarial/administrative experience, preferably in the NHS. You must also have experience of Microsoft Word and Excel
• Reception duties meeting and greeting patients to the service.
• Updating patient care data and systems
• Liaising with patients via telephone/text and letter to coordinate patient appointments.
• Processing patient referrals
• Providing administrative support for internal meetings
• Stationary ordering and coordination of office supplies
• Dictation and supporting clinical staff with letter writing.

The Richmond Child and Adolescent Mental Health (CAMHS) service provides out-patient and consultation services to children experiencing a range of mental health and developmental difficulties.

The service also includes a Single Point of Access team which manages all referrals for children and adolescents in Richmond and Kingston boroughs where there are concerns about emotional heath/mental health difficulties. The Richmond T3 service and the SPA work in close collaboration

We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

Locations:

Teddington Hospital, Livingston House, 2 Queens Road, Teddington, TW11 0LB.

The service will be relocating to Richmond Royal hospital in 2024.

Administrative and Secretarial Duties
• To be responsible for the efficient and conscientious management of the clinic’s appointments’ diary.
• To ensure that all correspondence and documents are accurately and efficiently typed and dispatched, according to priority, including accurate and efficient copy and audio typing of reports, assessments, case notes, letters, minutes of meetings and other confidential material.
• To answer telephone calls from clients, relatives, health professionals and other bodies sensitively and politely, ensuring all messages are passed to the appropriate person in a timely and effective manner.
• To receive clients and other visitors to the clinic, ensuring that parents and children are dealt with tactfully and with sensitivity and patience, assisting them as appropriate.
• To photocopy, scan and fax information, distributing and filing as appropriate.
• To sort incoming mail, date stamp and distribute as appropriate.
• To extract information for third parties as appropriate.
• To take notes at meetings, type up and circulate these as required.
• To arrange meetingsas necessary ensuring that all relevant professionals involved with the client’s care are invited.
• To assist in the smooth running of weekly clinics.
• To maintain waiting lists and provide Information Management with timely monthly returns.
• To contribute to the development and maintenance of administrative procedures.

Information and Statistics
• To provide reports relating to team referrals and discharges together with details of those who attended the service.
• To ensure that all notes, referrals, attendances, and discharges have been recorded on the electronic patient record system.
• To ensure that all necessary documents are uploaded onto the electronic system.
• To ensure that all referrals and discharges are logged appropriately.

Training and Development
• To undertake mandatory and statutory training as required by Trust policy.
• To contribute and commit to undertaking an annual Development Review/appraisal.
• To undertake personal development as identified in the Personal Development Plan (PDP).
• To undertake and achieve NVQ Business Administration Level 2 and 3.


This advert closes on Thursday 7 Dec 2023