Total 112 administrative clerical job vacancies in qld regional wide bay and fraser coast

Manage multiple accounts; develop positive working relationships with all customer touch points

· Drive client retention, renewals, upsells and client satisfaction

· Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA

· Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed

· Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

· Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

· Prepare campaign insights reporting, including analysis and research

· Manage weekly campaign status documents for review

· Work closely with Finance on billing set up and invoicing

· Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

· Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting

· Provide input on new processes and workflows as needed

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

· Maintains administrative staff by recruiting, selecting, orienting, and training employees.

· Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Initiates and coordinates goals, deadlines, and projects for their department.

· Develops and implements policies and procedures to improve operations and function of the department.

· Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Job Responsibilities:

• Carry out administrative duties such as filing, scanning documents, and compilation of reports/files;
• Collect information from relevant departments such as Manufacturing and R&D Department;
• Collating search results;
• Preparing and sorting documents for data entry;
• Entering data into ERP software and checking to ensure the accuracy of the data;
• Executing different testing cases based on the functional specification and sample documents given;
• Assist in the preparation of power point presentations;
• Assist in shooting, downloading and editing of video and digital photos of machines;
• Liaise and coordinate with R&D, Purchasing, Manufacturing and other departments, third party ISO certifying body, customers and others in successfully generating and completing project technical documentation and achieving ISO compliance;
• Perform preparation and submission of documentation such as Equipment acceptance forms, Documentation submission forms, Customer satisfaction survey forms, Training record forms. Ensure proper archival of FASA copies for easy retrieval.
• Issue Machine Serial Numbers for every machine. Ensure accuracy and proper and regular back-up of Master Serial Number List.
• Perform other ad-hoc jobs such as administrative works.

Requirements:

• GCE "N" or "O" Level -- ITE Certificate is a plus
• Require Microsoft Word,Excel,PowerPoint,Photoshop knowledge;
• Able to meet deadline;
• Good team player;
• Possess a positive learning attitude

JOB DESCRIPTION

• Administrative support to the Corporate Secretarial department
• Ensuring due diligence and compliance is performed
• Generation of reports, maintenance and upkeep of documents and records
• Sending of filing deadline reminders to clients
• Prepare billings and monitor debt recovery
• Answering of phone calls, arrangement of courier service
• Other ad-hoc services when required

REQUIREMENTS

• Degree or Diploma holder
• Completed or pursuing SAICSA or relevant post graduate/ professional qualifications will be of advantage
• Experience in administrative support for accounting, corporate secretarial firms or legal firms will be advantageous
• Good working knowledge of the Companies Act 1967
• High professional integrity
• Meticulous attention to fine detail
• Computer proficiency in Microsoft Office
• Proficiency in written and spoken English
• Must be able to work independently and interpedently
• Team player
• Able to work under pressure and tight deadline

A Day in the Life

• Provide administrative support to department
• Issue purchase orders/invoices
• Assist in the preparation and submission of tenders
• Handle incoming & outgoing correspondences and courier services
• Coordinate project reports, filing and updating, as required
• Handle and coordinate small shipments for the department
• Assist HOD/PMs with documentation and research for new accounts/projects
• Other ad hoc duties as and when required

Who We are Looking at

• Diploma/GCE Ó’/N level
• Minimum 2 years of relevant experience
• Good knowledge of Microsoft Office applications
• Possess excellent written and verbal communication
• Able to work with a flexible schedule to meet dead-lines
• Self-motivated & able to work with minimum supervision
• A team player and able to multi-task and thrive in a fast paced environment