Total 48 customer service job vacancies in leamington spa cv34 6sr

To provide instruction and advice to systems users via the telephone and remote support software to encourage self-help and minimise the reoccurrence of service desk incidents. To ensure that all incidents raise via the ICT service desk system are accurately and clearly recorded. To triage, categorise and prioritise all incidents presented via the employee self-service portal To analyse, prioritise and assign incidents to resolver groups, management and third parties, in accordance with defined ICT service desk procedures and policies. The ability to deal with initial complaints sensitively, avoiding escalation wherever possible To employ excellent communication skills particularly when communicating complex ICT related information within own peer groups as well as to non-technical staff & customers. To ensure that all changes to systems user accounts, or user access rights, are accurately managed and recorded in the service desk ticket management solution.

Customer Services Advisor Nuffield Health Warwickshire Hospital | Customer Services | Full time | Permanent Salary - Up to £23,419.00 depending on experience 37.5 hours per week Nuffield Health is Britain's largest not-for-profit healthcare organisation. Join us as a Customer Service Advisor in our Warwickshire Hospital and play your part in building a healthier nation. Our Sales & Services department currently have an opportunity for a Customer Services Advisor. Continue your journey with us whilst we'll support you to be your best. As our Customer Services Advisor you will: Handle customer enquiries (both via telephone and website), supplying customers with information about the services offered at the hospital Communicate with customers both over the telephone and via email, and where necessary face to face providing excellent customer service To support the definition, development, communication and implementation of business development and marketing plans & activities (arrange consultant lead patient open events etc.) Ensure all customer interaction is undertaken in a timely manner Log enquiries on the Hospital CRM and oversee the customer journey Provide customers with information regarding Hospital services and treatments ensuring all requirements/queries are dealt with effectively The person To succeed as a Customer Services Advisor, you will need: Excellent customer service skills Proven experience in customer service Excellent written and verbal communication skills Excellent interpersonal skills and a good level of IT literacy Good organisational skills Key information about the role. You will liaise directly with customers, answering all Sales and Service enquiries. Prepare quotations for hospital services and contribute to business development, marketing and communication initiatives to promote the services of the hospital throughout the local community. About Nuffield Health Warwickshire Hospital Nuffield Health Warwickshire Hospital offers the latest facilities and technology for the care of patients from Leamington Spa, Coventry, Kenilworth, Stratford and surrounding areas with a wide range of surgical and medical requirements. Our specialities include orthopaedics, spinal surgery, eye care, oncology, ear, nose and throat, diagnostic imaging and general surgery. Find out more using the link below: https://www.nuffieldhealth.com/hospitals/warwickshire It starts with you. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

Job Introduction

We are recruiting for a Service Advisor to join our Volvo Dealership in Leamington Spa. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.

Excellent basic salary of up to £28,500 plus benefits with a bonus OTE of £37,500.

You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services.

Role and Responsibilities

• Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload
• Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
• Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls.
• Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.

About you

• You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers
• A well-presented individual with a desire, attitude and character to succeed
• Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives
• You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.

Looking for work on Nights ? can you start ASAP ?

We are looking for staff to work Parcel sorting in a warm and friendly environment. This a a fast paced enviroment

No experience required, though previous experience in a similar role is advantageous. must have own transport due to location
Good communication skills.

This is a long term role

Monday to Friday starts at 23:30 finish at 08:00




Pay will be £13.73 ph

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Leamington Spa and covering our friendly Rugby branch
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time


About this opportunity
Our colleagues are passionate about making a difference to customers, businesses and communities - could you join them and help Britain prosper?

As one of our Customer Support Colleagues, you'd get the opportunity to earn, learn and develop within an inclusive, organisation with genuine values focussed on putting people first.

You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks. And you'll learn to make the most of your best talent - helping people - using our latest in-branch technologies and digital services.

From Day 1 we'll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.


About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• To be honest and genuine, caring about helping people with their finances (no previous banking experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
• The flexibility to work in branches across the area and Saturdays when needed.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more.

(Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

General Responsibilities To support the Service Leads in the smooth running of operational activities within the Divisions. To help ensure that all rotas are effectively managed to minimise the use of locums. Work alongside Service Leads to provide a more proactive approach to recruitment and medical workforce issues whilst maintaining good governance and effective departmental cover. In collaboration with the Associate Medical Director for Education and Clinical Tutor ensure that educational requirements/release times are met, and trainees requests are responded to promptly. Specific Responsibilities Support and advise on specific projects which may arise, particularly where these relate to the posts area of focus. To support and advise on all aspects of medical staffing, in particular giving advice and working with divisional colleagues in order to meet safe levels of medical cover in line with Trust requirements. To work in conjunction with the Medical Staffing Managers and Service Leads to create rotas that are both compliant with Terms & Conditions of service but also satisfy educational and operational needs. Flag areas of concern with regards to medical cover proactively and in a timely manner and seek to resolve these issues to minimise the requirement for locum cover. Use of Health Roster for medical staffing activity, ensuring records are maintained accurately and consistently. Provide comprehensive and proactive temporary staffing support to the divisions, encouraging the usage of internal bank over external providers wherever possible. To ensure all medical locum bookings are made in accordance with the approved framework guidelines and at the most cost efficient rates. Act as a point of contact for junior doctor queries and requests regarding swaps/annual leave/study leave etc. ensuring requests are responded to promptly. Work with the Postgraduate Medical Education Manager and the GP Lead Employer in relation to Deanery posts, rotations and educational requirements to ensure these are factored into rota management. Support the Medical Education Managers and Service Leads in junior doctor issues, specifically in supporting risk assessments and return to work interviews. Monitors & record sickness absences for medical staff, highlighted to Service Leads where wellbeing meetings need to take place. Provide advice where appropriate on Terms and Conditions of Service for all grades of medical staff, referring to the Service Leads & Medical Staffing managers when required. Support the recruitment of medical staff, ensuring recruitment activity is done in a timely and effective manner. Take responsibility for the monthly consistency checks on Electronic Staff Record (ESR) report and notification. Work in conjunction with the Trust Payroll to ensure an efficient payroll service is provided including dealing with queries and other pay issues. To input payroll information into ESR and manage the Inter Authority Transfer process with other Trusts. Support the Service Manager in the induction of new doctors to the Trust. Support the Medical Staffing Managers to ensure the Trust complies with IR35 rules. Provide data as requested to assist with any national returns relating to Medical Staffing. To have operational knowledge of Health Roster and where appropriate assist in the roll out of junior doctor rotas to maintain ongoing compliance. To carry out any other commensurate duties associated with this role and/or as requested by Medical Staffing managers.

Service Advisor
Basic Salary - £31,500
OTE - Up To £53,000
Location - Woolwich

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

Please contact Kelsey @ Auto Skills and quote job number: 48099

This is an excellent opportunity to work in psychiatry and develop your skills in a supportive, high quality and well led mental health service. We are looking for a LAS CT level doctor to join our dynamic team of junior doctors across the service. We have a post in the area of adult psychiatric inpatient ward and home treatment team.

As well as a Consultant, the team has a middle grade doctor, who will provide some support and supervision.

The LAS CT1-2 will be responsible for patient management under the supervision of the Consultant. They will be offered to take part in the City and Hackney on-call rota. Although this is a locum post we would support involvement in local academic programme and training opportunities.

The LAS CT1-2 will be expected to see new patients, provide regular review of mental state for patient under the care of the team, take part in MDT meetings etc. The post-holder will become skilled at clerking in acutely unwell patients, attending to their physical as well as mental health issues, developing treatment plans in liaison with senior psychiatric staff in the team.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations

Please kindly refer to the job description and person specification attached to this vacancy.

Please kindly refer to the job description and person specification attached to this vacancy.


This advert closes on Friday 21 Jun 2024

There is a full job description and terms and conditions with salary information on the right hand side of the page for you to download and review. Further information Location: Home based with 1 day per week in our Head Office in Leamington Spa, occasional travel to BPAS units and also the London office for meetings and training Salary: £40,000 per annum. Shift Pattern: 36 Hours per week | Monday to Thursday 9am-5pm and Friday 9am-3.30pm Interested so far? Don't delay, apply today! This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested. The Small Print: All applicants must be pro-choice. If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion. References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment. COVID-19: BPAS encourages all applicants to be fully vaccinated against COVID-19 and we invite you to share evidence of your vaccination status.

The key responsibilities of the role are: Build, manage and maintain strong and collaborative working relationships. Organise, plan and execute a programme that spans a range of provider, commissioner and patient organisations. Develop and manage the perinatal pelvic health project plan. This will be presented to the PPHS Delivery Group/Stakeholder Group, and other forums as required. Support the development of metrics for measuring project success and monitoring progress to ensure delivery including working within any parameters outlined by NHSE. Support the sharing of learning across Warwickshire, regionally and nationally as required including attendance at any NHSE Perinatal Pelvic Health forums. Act as a champion for patients and their interests ensuring that patients are actively engaged, and their voice is at the heart of the development of the PPHS service model. Knowledge skills and experience required: Work with clinical and non-clinical teams, using diagnostic tools, to identify areas where improvements can be made and identify service improvement priorities. Utilise service redesign methodologies including Lean and rapid improvement events, in all aspects of improvement work. Integrate redesign methodologies into everyday working and ensure alignment of local and national initiatives. Provide expert opinion and advice on issues relating to service improvement and change management. Promote a safety culture within service improvement projects. Ensure that patients views are included in redesigning services. Collect, collate, interrogate and analyse data to provide evidence to justify and support decision making in service redesign and development. Develop measurements to support sustainability and demonstrate outcomes and benefits from selected service improvement projects, in collaboration with colleagues in Finance, HR and clinical governance. Develop information systems, in line with national innovation, in liaison with the Information department, to enable effective and efficient management of performance outcome measures. Take the lead for selected service improvement projects, as required; ensuring service improvement is delivered using Improvement methodology to meet the agreed timescales. Monitor selected project performance and take action as required to ensure project delivery; managing risks and developing contingencies. Support project groups by coaching and facilitating discussions to encourage innovative thinking, identify options and develop methods to test new ways to deliver patient care. Promote systematic cultural change and sustainability within selected projects of work to achieve SWFT values and goals. Maintain working partnerships with other clinical change programmes to ensure that there is a cohesive approach across the health economy. Support a programme of structured learning and development, delivered through the Service Improvement team, to increase capability and capacity of trust staff. Support the development of change management capability and capacity. To produce and present regular and ad hoc reports for both clinical and management teams across the health community. Communications and Working Relationships: Work in conjunction with the Head of Service Improvement to support Service Improvement initiatives and review procedures and policies as part of implementing service improvement. Work with all levels of staff throughout the organisation to develop and deliver Improvement initiatives.

Looking for work on Nights ? can you start ASAP ?

We are looking for staff to work Parcel sorting in a warm and friendly environment. This a a fast paced enviroment

No experience required, though previous experience in a similar role is advantageous. must have own transport due to location
Good communication skills.

This is a long term role

Monday to Friday starts at 23:30 finish at 08:00




Pay will be £13.73 ph

We are on the lookout for a professional, welcoming, and experienced in Customer Host to join our team.

-Be customer focused and able to deal with enquiries and queries in a proactive and efficient manner ensuring customer satisfaction is always met, providing support, feedback gathering and understanding of future requirements.

-Demonstrate a ‘can-do' attitude towards individual customer requests and strive to exceed customer expectations.

-Is passionate about delivering excellent customer service and support services to our clients and customers working in a busy corporate environment.

-Acts with honesty and integrity.

-Share good practice with colleagues and customers.

-Exceptional interpersonal skills both in person and by phone.

-Takes the opportunity to continuously learn and grow.

-Ability to work under pressure whilst maintaining a positive professional attitude.

- Good personal time management skills

-Good IT skills, with knowledge of Microsoft Office Suite.

-Flexible approach to working hours and environment



Desired Requirements

-Experience of working in environments delivering excellent levels of customer care.

-NVQ Level 2 or equivalent in Customer Service.

-SIA Security licence

Further Information A full job/person description and terms and conditions can be found on the right hand side of this advert. They are available for you to download and review. Location: Home working with 1 day per week working in our head office in Leamington Spa. Head Office:Orion House, 2 Athena Drive, Tachbrook Park, Leamington Spa, CV34 6RQ Salary: £24,249 to £28,552 per annum - depending on experience Hours of Work: 36 Hours per week | Monday to Thursday 9am-5pm and Friday 9am-3.30pm Interested so far? Don't delay, apply today! The Small Print: All applicants must be pro-choice. References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.

Please download the attached job description and person specification for the full outline of the tasks, responsibilities and outcomes required of the role.

We're seeking a Senior Childrens Home Residential Care Practitioner to become part of a dynamic team for a Warwickshire local authority, working at their newly established Children's Home in Leamington Spa.
As a Senior Children's Residential Care Practitioner, you'll play a crucial role in the lives of young people. You'll work directly with them on a daily basis, building strong relationships with both the children and their families, and providing a safe and nurturing environment to help them achieve their goals. That's why we're seeking individuals who are genuinely committed to making a difference. Whether you've always dreamed of working with young people or you're considering a career change, this could be the perfect opportunity for you.

Salary: £31,364.00 - £33,945.00 per annum + additional pay for unsociable hours and sleep-ins.
Contractual hours: Full time working 37 hours, rota based
Region: Stratford-on-Avon

As a Senior Children's Residential Practitioner, your responsibilities will include:

• Ensuring the quality of day-to-day care, administration, and organisation of the Children's Home, while adhering to care plans for Children and Young People.
• Compliance with all statutory regulations, additional instructions, and best practices, with meticulous maintenance of records.
• Promotion and maintenance of positive anti-discriminatory and anti-racist practices.

Requirements:

• Relevant Minimum of 3 years' experience of demonstrably effective work with children and families in a voluntary or professional setting, preferably in a residential children's Home, coupled with delivery of specialist intervention and partnership work.
• A Relevant Child and family qualification to Level 3 with evidence of substantial experience as a family support worker or a NVQ Level Four or equivalent qualification in a relevant Child & Family subject or commitment to undertake the QCF qualification within 6 months of being in post.
• Level of expertise in an area of children, family and parenting, gained through qualification or substantial work experience. An understanding of family dynamics and child development

The role will require shift working including working some weekends, evenings, sleeping in the home and being on call.

Benefits:
The opportunity to care for Warwickshire's children.
Joining an authority with a "Good" Ofsted rating.
Competitive compensation.
Comprehensive training.
Funding for a QCF qualification.
Access to an employment assistance program, including counseling and support.
Clear career progression pathways.
Rotas with dedicated senior shift leads and on-call support.

Please contact Kat at Service Care Solutions on 01772208964 or send your CV to kat.shah@servicecare.org.uk if you would like to apply.

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.