Total 516 health beauty fitness job vacancies in motherwell north lanarkshire ml1 4wq

Major Duties:
Physical Security Support: Performs alarm and access monitoring, tracing access patterns, programming, assigning or removing user permissions, updating databases, remotely opening and securing doors during routine and emergency operations and generating a variety of reports as needed. Assesses on-scene behavior and determines when it is appropriate to dispatch law enforcement or other personnel to investigate. Responsible for responding to alarm systems monitoring fire, access, intrusion, duress/panic, medical emergencies, psychiatric emergencies, medical assist teams, etc.; and emergency digital paging system. Monitors emergency weather alerts and transmits warnings system wide when appropriate. Maintains radio/alarm activity records/logs to include dates, times, and results of communications and activities and prepares completed reports. Performs and documents emergency callbacks when necessary. Tracks critical information and reports findings to the supervisor. Implements policies, procedures, and methods for identifying and protecting information, personnel, property, facilities, operations, or material. Operates an established vehicle registration and visitor management program and parking registration and/or photo identification equipment. Issues and retrieves government issued keys and/or identification cards. Reviews requests for and issues passes and identification documents.

Communications (Dispatcher): The position monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services. Determines the nature and location of the emergency; prioritizes events and commits police resources appropriately; determines what notifications are necessary based upon event type, makes such notifications and coordinates follow-up communications. Receives and process emergency calls, maintains contact with law enforcement units on assignment, maintains status and location of Police Officers and coordinates communication between agencies as needed. Answers non emergency calls for assistance. Monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits. Receives and compiles information from various sources related to police and emergency incidents, taking appropriate actions regarding intrusion, duress, and hold-up alarms. Directs response and/or modifies responsible personnel depending on the type of incident or request. Coordinates with various federal, state and local law enforcement officials for coordination of emergency situations. Responsible for the orderly flow of communications between the police dispatch center, agency leadership and the work force. Operates a variety of communications, computer and security equipment to support both routine and emergency operations.

Operations Support: Performs system checks on a variety of equipment used in the dispatch center. Troubleshoots systems when problems arise and resolves issues whenever possible. Conducts equipment inventories and completes records and other logs. Performs monthly alarm checks, submits reports documenting the operational status of each circuit tested. Initiates work orders for malfunctioning circuits and equipment. Enters, updates and retrieves information from a variety of computer systems and sensitive databases. Uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations. Queries for items such as criminal histories, arrest warrants, drivers record, vehicle registration, stolen property, firearms, etc. Enters or updates regional and national records and/or messages to support recovery of stolen property or missing/endangered persons. Gathers and relays applicable information to law enforcement personnel in the field. Uses the VA Police Software to research information, complete reports and logs, vehicle registrations, etc. Compiles and prepares reports related to events occurring in the operation of the police control center for dissemination of the completed products to various management officials. Generates police reports for routine, non-criminal cases such as: lost property, missing patients, etc. Processes Courtesy Violations Notices (CVN) and US District Court Violation Notices (USDCVN) in accordance with established policies. Accomplishes special projects and other duties as assigned.

Work Schedule: Full-time rotating 12-hr shifts including nights and weekends.
Position Description Title/PD#: Security Assistant (Dispatcher)/PD99858S
Virtual: This is not a virtual position

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Duties include, but may not be limited to the following:

• Serves as liaison between the facility's Office of Information Technology (OIT) and the Health Services Research and Development (HSR&D) service line.
• Represents the unique needs and interests of VA-funded clinical researchers to OIT by working as an advocate and collaborative partner with OIT staff to ensure seamless delivery of information systems to the HSR&D service line.
• Participates on local and national calls of interest related to Information Systems infrastructure and change/development, and integration.
• Provides expert consultation to Service Line leadership regarding Information Systems infrastructure needs and proactively identifies ways to improve efficiency, cost savings, customer service, and usability.
• Creates internal manuals and guidance documents regarding internal processes for managing Information Systems related processes and troubleshooting of issues.
• Analyzes new or proposed legislation and/or agency regulations related to data security, records management, software-use, and other Information Systems-related topics to determine impact on Information Systems infrastructure and future use.
• Researches and investigates new or improved Information Systems business and management practices/tools such as web-based communication platforms, encryption, data integration, big data storage, and other innovations and advises service-line leaders and clinical researchers regarding the potential for incorporating new technologies.
• Reviews regulatory and administrative audits to determine if appropriate changes or corrective actions are required for area of responsibility.
• Provides technical consultation for research proposals submitted for technical review and commentary.
• Collaborates with researchers as requested to provide guidance regarding software, server space, and equipment needs.
• Facilitates the completion of complex OIT folder, software, database, and other requests within the OIT landscape and with the research and development user client in accordance with OIT and VA policy and procedures.
• Develops and deploys service-line level processes and standard operating procedures (SOPs) to manage a large volume of OIT requests to ensure streamlined workflow.
• Performs quality assurance activities within the service data management infrastructure to troubleshoot and resolve problems, ensure security and integrity, optimize content and structure, and ensure compliance with national and local procedures.
• Develops processes and procedures to manage inventory of Information Systems equipment and software licenses including responsibilities for tracking, managing, and maintaining software license renewals across the whole service line.
• Interacts with various research study Principal Investigators, study staff, and operations staff to develop comprehensive IT budgets including specialized software and hardware needs for the centers.
• Performs other related duties as assigned.

Major duties include but are not limited to:

Employee Travel Program Coordinator (60%)
The Chief Financial Manager (CFM) is administratively responsible for the FHCC's employee travel program. As the Employee Travel Program Coordinator, the employee is technically responsible for employee travel activity at the FHCC. Primary employee travel duties include assisting employees in preparing electronic Travel Plans and performing first level review of Travel Plans. Additional duties.

Incumbent serves as the local coordinator of the Travel Program. The coordinator has an influential part in the Travel program and communicates with management, employee travelers and fellow employees. Incumbent coordinates all training efforts to ensure a successful program. The incumbent analyzes the program, identifies ways to improve (be more efficient) or provide better service. In coordination with Budget Supervisor sets goals and objectives, implements new ideas and follows up on the process.

Travel Program Oversight (15%)
The nature of the incumbent's duties involve, but are not limited to, Travel fund control point management and maintenance; on-line input to the Travel Package and systems related to the Travel Management Center (TMC). Incumbent provides management with reports, analyses and evaluations on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives of the Budget Supervisor, CFM, and/or Resource Directorate of the FHCC. The incumbent performs Financial Management system actions. Reconciles subsidiary accounts with general ledger control accounts for obligations, payables and a wide range of documents from various travel related functions.

Travel Management Center (TFM) Program Coordinator (25%)
Incumbent is the facility level liaison between the FHCC and the TMC program. Responsible for monitoring the electronica billings made from the TMC to the Austin Finance Center through Financial Management System (FMS). The incumbent reviews the charge on the employee itineraries to assure accuracy of the appropriate individual credit card accounts. Monthly US Bank reports are consistently reviewed and follow up initiated for delinquent accounts or misuse of the US Bank card. Ensures TM rejects are reviewed and corrected timely. Incumbent systemizes the overall operation of the travel card program. provides management with reports, analyses and evaluation, on a quantitative or qualitative basis, the effectiveness of program or operations in meeting established goals and objectives of the travel program. Manages both the US Bank, and Citi Direct Bank corporate and individual employee accounts. Reviews and audits transactions are in compliance with established rules and regulations.

Incumbent works with minimum supervision and is familiar with generally accepted accounting principles as pertains to travel and all other ancillary duties described below. A general description of what is accomplished:

• Receives, analyzes, and classifies all commitment and obligation documents. Reviews documents for validity of budget data, expenditure limitation, accounting data', and for proper authorization and compliance with existing manuals, regulations, and station policies.
• Certifies fund availability to cover all initiations, commitments, and obligations pursuant to the Financial Management System (FMS) instruction guide and daily reports
• Prepares correspondence concerning the status of outstanding obligations.
• Matches disbursing documents with obligation data; verifies accuracy and completeness of data and ensures that equipment, materials, or services have been reviewed.

This position encompasses the following responsibilities in partnership with the Administrative Officer and the support of the section chiefs and supervisors. The incumbent ensures appropriate time mapping and resources to ensure they are empowered to meet expected proficiencies in administration, clinical practice, education, and research.

1. Administrative Duties:

• Obligations/Responsibilities: Attend staff meeting, communicate with PACT team staff and administrative personnel to help facilitate quality care and access to a panel of Veterans and to help in preparation of issue briefs related to adverse patient outcomes, congressional inquiries or any other non-judicial investigation/summary.
• Clinical Management including indirect patient care: Open encounter and open consult maintenance, CPRS documentation requirements, monitoring of clinic management. Maintains involvement in matters concerning clinic productivity, relevant performance, Quality and Patient Safety oversight, as well as process improvements (system redesigns)

• Patient Care: Provide patient care that is compassionate, appropriate, and effective for the promotion of health, prevention of illness, treatment of disease, and care at the end of life.
• Medical/Clinical Knowledge: Demonstrate knowledge of established evolving biomedical, clinical and social sciences and the application of that knowledge to patient care and the education of others.
• Clinical Judgement: Ensure practice-based learning and improvement, practitioners are expected to be able to use scientific evidence and methods to investigate, evaluate, and improve patient care.
• Interpersonal and Communication Skills: Demonstrate interpersonal and communication skills that enable them to establish and maintain professional relationships with patients, families, and other members of the healthcare team.
• Professionalism: Demonstrate behaviors that reflect commitment to continuous professional development, ethical practice, and understanding and sensitivity to diversity, and a responsible attitude toward patients and the profession.
• Systems-Based Practice: Demonstrate an understanding of the contexts and systems in which healthcare is provided, and an ability to apply this knowledge to improve optimizing health.

• Show effectiveness in teaching, monitor and coordinate educations activities, and comply with necessary trainee supervision requirements.

• Show an ability to identify and define significant Research and Development problems, to plan and execute a precise research program, and to generate effective reports and results worthy of publication (as applicable).

Duties include but are not limited to:

• Serves as resident and program engineer consisting of the planning, design, and overseeing of major healthcare system projects
• Oversees Professional Architecture/Engineering (A/E) and Construction contracts to ensure the contractor is in compliance with all contractual requirements
• Provides engineering support to the assigned healthcare system and is responsible for maintaining construction specifications and drawings, maintaining technical reference library of codes, standards, and other regulations
• serves as a healthcare engineering advisor, engineer consultant, engineer designer, contract administrator, project manager, construction coordinator, and instructor
• responsible for performing the duties of a Contracting Officer Representative (COR) on professional design and construction projects
• serves as the Integrated Project Team (IPT) Chairperson, comprised of diverse and multidiscipline professional team members, consisting of internal and external stakeholders
• maintains COR certification to oversee the administration of Facility Engineering Service's Architect/Engineer and Construction Contracts
• Conducts capital asset and infrastructure planning and design for the medical facility spanning initial strategic planning, concept development, design, construction, and effective implementation of complex buildings, utilities, and medical support systems.
• Manages healthcare engineering project design and administers construction in accordance with VA policies and procedures, VA Design Guides, VA Design Manuals, VA Master Specifications and related industry codes and standards.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Recruitment Incentive (Sign-on Bonus): Not approved
Permanent Change of Station (Relocation Assistance): Not approved

Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

The Deputy Chief of Staff provides administrative, clinical, and programmatic leadership for the Fayetteville NC VA Coastal Health Care System to ensure achievement of the clinical, research, and education goals of the organization. The incumbent reports to the Chief of Staff and serves as a key clinical resource for the Medical Center Director and the Chief of Staff. The Deputy Chief of Staff has all authorities as does the Chief of Staff and can act in the absence of the Chief of staff. The responsibilities include hands on clinical work, oversight, and administration of all aspects of the service, including an extensive research program and guidance and training for residents and other trainees.

Administrative Duties:

• Provides administrative, clinical, and programmatic leadership.
• Ensure achievement of the clinical, research, and education goals.
• Reports to the Chief of Staff and serves as a key clinical resource for the Medical Center Director and the Chief of Staff.
• Hands on clinical work, oversight, and administration of all aspects of the service, including extensive research program and guidance and training for residents and other trainees.

• The incumbent is expected to remain privileged and practicing in their specialty field. The exact privileges and procedures for a provider will be approved by the Professional Standards Board.
• The candidate is expected to provide patient care that is compassionate, appropriate, and effective for the promotion of health, prevention of illness, treatment of disease, and care at the end of life.
• Works closely with the Associate Chief of Staff for Health Informatics Service Line.
• Facilitates improved patient outcomes.

• Under the direction of the Fayetteville VA NC Coastal Health Care System governance structure, collaborates with the Executive Leadership Team and service chiefs in the development and execution of the overall Medical Center strategic and business plan.
• Collaborates with other Medical Center leaders to develop initiatives and programs in order to ensure coordination of service, reduction of redundancies, and enhancement of cost effectiveness, efficiency and overall productivity.
• Stays abreast of and educates staff about changing conditions in health care.

• The Community Care (CC) Coordinator Registered Nurse (RN) is responsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated care.
• Incumbent demonstrates proficient practice and decision-making, deliberate planning, and critical thinking skills.
• The Incumbent possesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and Veterans Health Administration (VHA) standards and guidelines.
• The Incumbent uses nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through their full range of care options including internal/direct care in Veterans Affairs (VA) and care in the community.
• The Incumbent serves as a liaison to both internal and community providers and is responsible for managing the care of the Veteran throughout the consult process.
• The Incumbent supports the medical center's mission to improve timely access to care, ensure Veterans who want to receive care in the community are referred and scheduled into the community, and support the delivery of high quality, timely care to the Veteran receiving community services.
• The Incumbent will work collaboratively within the Office of Integrated Veteran Care (IVC) to triage Request for Services (RFS) to coordinate care processes defined by the IVC Field Guidebook to include developing a care coordination plan, reviewing medical documentation from community providers, communication of care coordination needs, and supporting the Veteran through the completion of the episode of care.
• The Incumbent will influence care outcomes by collaborating with members of the interdisciplinary team both within the Veterans Affairs (VA) and in the community.
• The Incumbent will comply with VA-mandated processes and use of health information solutions that serve to assess, document, exchange, and track care coordination information.
• The Incumbent ill utilize delegation of authority, if applicable, to function at their highest level of role performance and align high-quality care with key performance indicators to ensure practice standards meet patient care needs. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals.
• Contributes professional nursing perspective in discussions with the interdisciplinary team.
• Partners with others to effect change and produce optimal outcomes. Supports colleagues through knowledge sharing to provide safe, quality nursing care.

Duties and responsibilities for the position include but are not limited to the following:

1. Technically proficient in initiating, performing and completing assigned duties in providing care to variable patient populations.
2. Knowledge and ability to appropriately carry out assigned patient care based on the patients' conditions; to use judgment in selecting the appropriate order and sequence of procedures and treatments; and to accurately recognize, report and record relevant patient information. Completed work should need only a general review by a registered nurse or physician for appropriateness and conformity with established policies/procedures.
3. Prepares and administers prescribed medications (oral, topical, subcutaneous, intramuscular and/or intravenous) and performs treatments according to established policies/procedures. Observes for physical and/or emotional changes in patient's condition from prescribed medications/treatments, promptly and accurately documenting noted changes, and reporting any deviations from normal to RN or MD.
4. Ability to observe, identify and respond to the patient's needs for care, including medication, equipment-assisted care and patient/family education. In organizing and delivering care, the LPN recognizes and considers emotional, cultural, spiritual, socio-economic, and age-related factors.
5. Knowledge and ability to recognize urgent or emergent patient care situations, seek assistance of the RN and/or MD, and initiate appropriate emergency interventions as directed.
6. Establishes constructive relationships with individual patients and their families to elicit feelings and attitudes, and to promote positive relationships, communication and socialization skills. Fosters an environment of respect for individual patient and family rights to privacy and dignity in all aspects of care delivery. Effectively incorporates knowledge and understanding of established customer service standards in all interactions with patient, family members, and/or other specialized equipment, and monitoring the patient's condition before, during, and following the procedure. Serves as a preceptor in orienting, educating, and training less experienced LPNs or NAs related to support duties for these more complex, specialized tests/procedures.
7. Knowledge and skill in performing support duties for complex diagnostic tests and/or specialized practices or procedures, which include preparing the patient, assisting in the diagnostic examination, preparing and handling specialized instruments or other specialized equipment, and monitoring the patient's condition before, during and following the procedure. Serves as a preceptor in orienting, education, and training less experienced LPNs or NAs related to support duties for these more complex, specialized tests/procedures.
8. Actively seeks out educational opportunities to enhance nursing knowledge and skills, sharing new knowledge gained with other staff to improve and advance nursing practice.
9. Embodies the I CARE ore values of this organization. Integrity, Commitment, Advocacy, Respect, and Excellence create a culture of caring and civility that supports our goals.
10. Ensures that confidential information is at all times safeguarded and protects information from being disclosed to unauthorize sources. Consults the supervisor when in doubt before releasing confidential information to a third party.
11. Knows, understands, and consistently complies with VA information security policies, procedures, rules and regulations such as: Reporting known or suspected incidents immediately to the Information Security Officer. Using VA computers only for lawful and authorized purposes. Not installing unauthorized software on the computer. Handling, storing, and disposing of sensitive information safely. Not e-mailing sensitive information. Complying with safeguards, policies, and procedures to prevent unauthorized access to VA computer systems. Complying with terms of software licenses and only using VA-Licensed and authorized software.

Work Schedule: Various schedules available Telework: Not Available Virtual: This is not a virtual position. Financial Disclosure Report: Not required

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Duties include but may not be limited to:

• Establishes legal entitlement to determine eligibility of applicants for healthcare benefits.
• Obtains and reviews insurance policies and plans.
• Serves as the key contact for veterans seeking guidance with eligibility inquiries, which may be regular and recurring contacts.
• Conducts interviews with applicants and family representatives to establish medical eligibility.
• Ensures documentation is obtained, verifying eligible medical and/or dental services can be provided.
• Interprets and explains issues such as deductibles, co-payments, length of stay and other matters to applicants.
• Investigates authorizations, orders, and/or utilizes the Computerized Patient Record System (CPRS) to review medical records, forwards for supervisory approval and submits all documents for payment utilizing appropriate control point for reference.
• Prepares eligibility notification documents regarding health and/or dental care qualifications.
• Communicates insurance and program information to eligible patients and explains denial of benefits in a diplomatic, professional manner.
• Prepares and forwards inquiries to the Regional Office for establishing eligibility and/or verifying service information to continue the process of the application.
• Processes applications received that are determined ineligible for VA Health Care.
• Manages the means testing and copay exemption test program.
• Utilizes a variety of office equipment and automated software.
• Performs other duties as assigned.

Works on both animals and cell culture based models using a variety of cellular physiology and molecular biology methods including FACS, ELISA, immunoblotting, microscopy, RT-PCR, and gene expression arrays.

Perform a variety of complex technical duties involved in conducting physical, chemical, biological and other research laboratory tests, experiments and determinations to obtain data for research purposes; compile, analyze, document and draw tentative conclusions from experimental results.

Confer with principal investigator to review work assignments and develop plans for research experiments; make minor modifications to existing laboratory procedures and techniques to meet the needs of the particular equipment as required.

Review laboratory methods manual, scientific journals, abstracts and other literature for information applicable to research experiments.

Work Schedule: Full-time (Without Compensation)

Functions or Scope of Assigned Duties:
- Manages all aspects of the program for the facility, assuring local compliance with national policy and direction.
- Coordinates with the multidisciplinary team to develop local goals. Measures progress toward the goals and reports to the appropriate officials at a local, VISN and national level.
- Provides direct patient care by developing and implementing comprehensive nutrition therapy, practicing within their scope/clinical privileges.
- Serves as the professional and technical advisor for their program.
- Promotes and maintains effective working relationships with all faculty and significant parties at the national, state, and local level.
- Directs or participates in the design of studies, collects data, conducts statistical analysis, interprets findings, and translates results into written and oral communications.
- Sets priorities, delegates tasks, meets multiple deadlines, analyzes organizational problems, and develops and implements effective solutions.
- Serves as a consultant and technical advisor within NFS and with other facilityhealth care staff in evaluating health care delivery to Veterans and employees.
- Determines the continuing education needs of program staff and appropriate resources to meet those needs.
- Oversees all aspects for the program, policy, and procedure development.- Oversees development and maintenance of training and reference materials.
- Establishes and manages program goals and objectives.
- Plans and administers a program, coordinates associated activities and resources, evaluates program accomplishments, redefines priorities, problem solves, and modifies objectives.
- Takes an active role in the fiscal management for the program, identifying resource needs that may include staffing, supplies, contracts, etc.
- Maintains program information through approved social media outlets.
- May perform other related duties as assigned which are appropriate for this grade and assignment.

Dietitians in this assignment serve as a Facility Program Coordinator leading a multidisciplinary team. They are administratively responsible for a specialty program and provide program-specific leadership, guidance and direction, technical advice, and staff development. Facility Program Coordinators have oversight responsibilities for program, policy, and procedure development, set goals, monitor, and redefine priorities and may have an active role in the fiscal management for the program. They direct or participate in the design of research activities or quality improvement studies, including data collection and analysis. Facility Program Coordinators have oversight of and are responsible for developing and maintaining training and reference materials.


Work Schedule: Monday - Friday 8am-4:30pm
Telework: Ad-hoc
Virtual: This is not a virtual position.
Functional Statement #: PD99400S

The major duties of the Administrative Office in Facilities Management includes but is not limited to the following:

Budget Guidance and Administration
The incumbent develops the need for and maintains an awareness of available resources, and makes recommendations to FMS management regarding needs, distribution or redistribution of these resources. The incumbent is responsible for a large number of fund control points. Gathers and analyzes budget needs of FMS and initiates all phases of budgeting within administrative requirements. Plans a system of internal control that assures the fiscal management of FMS will be maintained on a sound basis. Incumbent is responsible for formulation and execution of annual budget including salaries, travel, supplies, equipment and all other general operating expenses.

Direction/Long-Range Planning
Develops both long and short-range policies and plans for FMS by coordinating with the medical administration needs of the Medical Center. Provides formularized planning direction for FMS and is responsible for development and implementation of policies and procedures. On major issues, the incumbent defines the goal to be met, envisions alternative policies, recommends a course of action, and implements the alternative chosen. The incumbent recognizes the need for new policies and brings such policies to the attention of FMS management. The policies and procedures dealt with are for all of the various aspects of FMS, including budget and fiscal management, supply, service and equipment procurement, personnel and workforce utilization, contract negotiation, construction and renovation, and space utilization.

Program Administration
Leads in administering programs concerning such matters as equal opportunity, merit promotion, labor management relations, and position management. Administers space and equipment programs. Establishes Human Resources, equipment, and space policies for FMS. Incumbent serves as a key figure in staff utilization assuring recruitment and retention within approved ceilings are maintained. Responsible for personnel administration including knowledge of personnel operations. Responsible for constant surveillance, evaluation and planning to ensure efficient utilization of space based on constantly changing and ever increasing program demands. Incumbent is authorized as the certifying official for OLCS (on-line certification system) for orders of supplies, services, and equipment.

Due Process
Discusses, investigates, and provides advice and/or responds to employee grievances and dissatisfactions in order to resolve conflicts. Incumbent advises and/or may represent FMS management at labor management meetings, provides information, and helps to resolves conflicts and problems that may arise. Incumbent listens to problems and concerns of FMS employees.

Accreditation Program Administration
Administers FMS reporting and evaluation requirements associated with the accreditation of the Medical Center. Establishes procedures to meet unusual or unique standards. Incumbent is fully aware of quality assurance aspects and assembles and monitors current required materials to assist FMS management in satisfying requirements.

Quality/Productivity Goals
Administers the internal review, quality, and productivity initiatives for FMS. Establishes unique or complex quality and productivity programs. The incumbent develops, interprets, applies, and integrates objective criteria and acceptable standards for use in monitoring activities.

Performs other duties as assigned.

Work Schedule: M-F 7:30am - 4:00pm
Telework: This position offers Ad-Hoc Telework ONLY and must be approved by the supervisor.
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer/PD042340

The AMSA independently performs a full range of duties to include answering phones, greeting patients, relaying messages to appropriate staff inside or outside the unit, scheduling appointments, including interpreting, and verifying provider orders in accordance with VHA national scheduling guidelines and community care processes. S/he will complete clinic scheduling by assisting with tracking of Return to Clinic Orders (RTC) orders, opening clinic slots, canceling/opening clinics and canceling/rescheduling patient appointments as needed for all Telehealth appointments while maintaining flexibility in adapting to changes in the schedule and workload.

Major Duties:

• Will monitor and report issues relating to the safety of staff and Veterans while following existing policies and procedures and acting in a professional manner with staff and Veterans.

• The incumbent has a key role in the training and maintenance of the Telehealth Management Platform (TMP).
• The AMSA assists in monitoring and ensuring the integrity of various databases, consult management, encounter action required, RTC management, the Insurance Capture Buffer (ICB) system, and other reports and data used in the management of administrative and customer service within Telehealth services.
• The AMSA is responsible for ensuring appropriate use of administrative support packages, preregistration, clinic appointment profiles, information security, insurance capture, verifying and updating demographics, the completion of text orders, and other critical administrative tools.
• The incumbent explains outpatient policies to patients, families, employees, and Veterans' organizations.
• The employee provides administrative assistance to clinical staff related to access for providing telehealth care; i.e., specialty clinics, prosthetic services, and imaging services.
• The incumbent explains available My HealtheVet and Telehealth Programs offered by the VAHCS.
• This incumbent must be proficient in Microsoft Word, Excel, SharePoint, and PowerPoint as well as the scheduling packages in VISTA and CPRS.
• The employee performs administrative and clerical functions within Telehealth services.

Duties include but are not limited to:

• Performs normal, repetitive functions of operations, observations, inspections, tests, repairs, and preventive maintenance on the Air Conditioning Plant and Boiler Plant.
• Observes, inspects, performs necessary test, measures key temperatures, pressures, humidity, and resets control points as conditions require.
• Controls and operates, through the Control Center, functional components of mechanical exhaust systems, auxiliary air conditioning systems, heated and chilled water circulating systems.
• Monitors and controls, through the Utility Plant Control Room, generator indicator panel, alarm enunciator panel exhaust systems, supply air, room temperatures, and HVAC conditions.
• Makes chemical test of water systems for the Boiler Plant and Air Conditioning Plant.
• Reports by telephone to responsible authority any situation such as fire or system and/or equipment malfunction that may affect care and treatment of patients.

• Codes diagnosis, operations, and/or procedures from the medical record. Codes complex and difficult records correctly.
• Assures the final diagnosis and operative procedures as stated by the physician are valid and complete.
• Abstracts all necessary information from the record to reflect secondary complications and co-morbid conditions.
• Assists facility staff with documentation requirements to completely and accurately reflect the patient care provided.