Title:

Department Manager – Information Management

Job Description

Responsible for the collection and management of information from one or more sources and the distribution of that information to one or more audiences. Under broad direction, is accountable for the performance and results of multiple related disciplines or sub-groups within the information management function within KBR’s Integrated Solutions business. Manages the delivery of functional objectives by providing leadership and direction to managers or professional staff. Participates in the development of functional strategy and is responsible for global processes and procedures.

Functional Job Responsibilities will include but are not limited to:

• Review and approval of nonstandard execution methods.
• Drive organizational change with respect to digital delivery platforms.
• Key Interface between engineering systems and information technology.
• Innovative ways to deliver to client’s needs and expectations.
• Develop and maintain an overall department budget.
• Provide guidance and technical oversight on projects while driving KBR’s quality initiatives and standards.
• Establish succession planning and mentorship throughout the group.
• Responsible for all personnel decisions across the information management team.
• Aid in sales and proposal pursuits including development of work hour estimates required to properly execute a given scope of work.

Job Qualifications:

• Skills required for this job are typically acquired through the completion of an undergraduate degree and 12+ years of experience, 3 of which should be in management.
• Strong organizational skills and the ability to prioritize tasks effectively.
• Excellent communication skills, both written and verbal, to interact with team members, clients, and stakeholders.
• Problem-solving abilities and a proactive approach to addressing project challenges.
• Attention to detail and the ability to ensure project documentation is accurate and up to date.
• Ability to work effectively in a team and collaborate with multidisciplinary teams.

BENEFITS

KBR offers a selection of competitive lifestyle benefits which could include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. 

INCLUSION AND DIVERSITY AT KBR

At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to an ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team's philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer. We Deliver — Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Location: Noida, India

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets.

Summary

You will be working in an Agile team within the Thales DIS/MCS Business Line, attached to DES (Digital Engineering & Services) Cloud Service Team.

As a team member of this Agile team, you will be participating to the design, implementation, and maintenance of the Layer #2 of the Blueprint. The blueprint is technical set of core services allowing to instantiate an easy and ready to use Cloud environment for any MCS Solutions.

Your focus will be on the “Service” Docker base images and Helm Charts. You will also be in touch with various MCS teams to understand their needs, to thus maintain a roadmap for the components you will be in charge of, and then to support the teams in deploying these components in their environment.

Job Responsibilities

Context

In order to ease the on-boarding of the MCS projects to the Cloud environment and technologies, the DES Cloud Services team created a Blueprint a couple of years ago. This Blueprint intends to provide infrastructure and services that are ready to use by teams, letting them focus on the development of their Business micro-service. The Blueprint is composed of several layers:

• Layer #1: IaC (Infrastructure as Code) scripts enabling to setup a full Docker/Kubernetes infrastructure, fully compatible with the constraints and security requirements of the “landing zone” defined by the transversal Cloud OPS team, and providing access to standard infrastructure services such as SQL databases service, monitoring services, DNS services, etc.
  While Layer #1 implementation is specific to the underlying Cloud Provider technologies and services, it allows project teams to deploy their application/micro-services on a standard and secured Kubernetes infrastructure, independently from the underlying public Cloud Provider. Two implementations of this Layer #1 exists: on AWS and on GCP
• Layer #2: at application level, on top of Layer #1, deployment of an application composed of micro-services requires to use a deployment technology and to homogenize the usage of this technology. Moreover, a micro-service architecture brings new problems such as API Management, requests authentication, application configuration (and in particular the protection of the sensitive data of such a configuration), etc. The Layer #2 of the Blueprint provides these guidelines, technology choices, and technical components that address these common application patterns.

Layer #2 intends to be agnostic to the Public Cloud provider. It just requires the presence of a Layer #1 (or even simply a Docker/Kubernetes infrastructure).

We are looking to hire a senior engineer for our DIS (Digital Identity & Security)/ MCS (Mobile connectivity services) Competency Center in Noida that would be part of the Blueprint Layer #2. This role will be part of Digital Engineering & Services group, attached to Cloud Services group.

Main responsibilities

• Definition of the ecosystem around the usage of the selected application deployment technology: Helm. This consists in maintaining and making evolutions to various guidelines such as naming conventions, guidelines on how to create a Helm Chart for a micro-service, how to create a Helm Chart for a solution, recommendation for the homogenization of the “values” files structures, etc.
• Development and maintenance of the following transversal components that answer specific common patterns:
  • Kong API Gateway (including the various Thales DIS custom plugins), for managing the public API of the micro-service solution and handling the authentication of the incoming requests
  • KeyCloak identity Provider, to serve as account registry
  • Vault secret storage safe, to securely store sensitive configuration data of micro-services
  • gWAF Web Application Firewall, for early detection of security threats of the incoming requests

In more details, this consists of:

• Identification of the new requirements of the worldwide MCS product teams,
• Design of the best appropriate technical solutions answering the requirements,
• Development/update of the corresponding Docker image and of their associated Helm chart,
• Tests,
• And support for the deployment by the project teams

Job Skills & Qualifications

Education, experience

• Masters or Bachelor’s degree in Computer Science or Computer Information Systems or equivalent work experience is required.
• A minimum of 5+ years of relevant experience.

Technical Skills

• Experience in software architecture, and in particular in micro-services architectures (must have)
• Deep knowledge and hands-on experience in Docker and Kubernetes (must have)
• Deep knowledge and hands-on experience in Helm deployment technology (must have)
• At least a good knowledge in one of the following technologies (must have), and partial knowledge of the other ones (must have):
  • Kong API Gateway (https://konghq.com/kong/, https://github.com/Kong/kong)
  • KeyCloak Identity Provider (https://www.keycloak.org/, https://github.com/keycloak/keycloak)
  • Thales DIS gWAF
  • HashiCorp Vault (https://www.vaultproject.io/, https://github.com/hashicorp/vault)
• Experience in Authentication protocols such as OAuth2 and OpenId Connect (must have)
• Experience in Linux and shell scripting (nice to have)

Soft skills

• Problem solving mindset
• Fluent English.
• Autonomous, Curious & team player
• Ability to work within a team
• Good communication and inter-personal interaction skills

• Capable of listening and interact with users (worldwide) and either solve their immediate problems or propose a new feature to fit their needs
• Must be a quick learner and adapt to new tools and technologies

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Enterprise Services and Public Affairs (ESPA) seeks to enhance and protect the reputation of Citi, its businesses and the brand through direct and indirect communication with Citi's various stakeholders, including our colleagues. The Business and Corporate Communications team is a nimble team within ESPA that covers a broad scope of responsibilities, ranging from executive communications and public engagements to quarterly earnings and corporate reputation programs as well as communications that support our lines of business. The nature of the work provides a dynamic environment where members of the team serve as company spokespeople to media, drive engagement with colleagues and develop external and internal digital communications for a global workforce of more than 200,000 colleagues. Within Citi, the team works with many internal partners, including senior leadership, and regularly coordinates closely with other members of the ESPA team across the world. 

This is a high energy, hardworking and affable team that values colleagues who can anticipate what needs to get done and act accordingly, are quick thinkers and can problem solve matters that arise unexpectedly, are intellectually curious, and who have high professional standards, strong judgment and thoughtful work product. We bring a client service attitude to our work at all times and always strive to be energetic and maintain a good sense of humor.

The Citi Technology team is part of Operations and Technology and works in full partnership with business teams to develop highly innovative and customized solutions and products to deliver on our clients' needs.

The Technology team delivers customized solutions by utilizing cutting edge technologies to deploy everything from cloud computing to mobile solutions to APIs, creating a competitive advantage for Citi and our clients. Working in a fast-paced environment, Technology colleagues are focused on creating solutions that provide Citi's institutional clients with unprecedented access to capital markets intelligence and execution.

About the Role

The individual in this role is a key member of the Corporate Communications team within ESPA. You will work with senior leadership and partners throughout Technology and across the firm to build and help drive the internal communications infrastructure and external visibility for the Technology organization’s institutional business.

Responsibilities:

• In partnership with ESPA and the Technology team, develop and drive both broad and targeted communications efforts
• Engage directly with senior Technology leaders and provide critical internal communications support for institutional  Technology businesses
• Develop innovative written communications and coordinate with the corporate communications team to ensure syndication of key messages and Technology successes across Citi
• Work with both the content management system (for intranet) and the team’s email distribution tool to upload/manage/distribute content
• Help manage town halls, colleague engagement meetings, conferences and written and video messages
• Support model for external communications, including developing and executing a communications strategy, ensuring delivery of both the strategy and corporate messaging priorities
• Support the profiles of Technology leaders across key press features, speaking engagements, social media profiles and more
• Manage technology and innovation communication efforts across a variety of earned, owned and sponsored communication channels
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications:

• Bachelor’s degree in business management, communications, marketing or another related field
• Knowledge of communications or marketing and at least six years of increased responsibility for business management, preferably with a large and complex organization
• The ability to think creatively and deliver engaging solutions to communications needs, ones that cut through the noise and describe complex issues in simple language.
• Experience in a tech firm, financial services firm or in-house technology group, working directly with tech teams to promote their work across a broader organization
• Strong communications (written, verbal and interpersonal) skills, including tact, diplomacy, and ability to influence senior executives
• Integrity, maturity, dependability, a positive professional attitude
• A team player who will implement initiatives effectively and motivate others to carry out their work
• Excellent organizational and project management skills
• Experience or demonstrated ability to work effectively in a team based environment within a heavily matrixed organization
• Track record of success in delivering high quality work in a fast paced and dynamic environment

Critical Competencies:

• Oral Communication
• Written Communication
• Project Management
• Relationship Building
• Stakeholder Management
• Results Orientation
• Strategic Orientation

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Job Family Group:

Communications and External Relations

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Job Family:

Communications Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Salary Range:

$125,540.00 - $188,310.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Head of Marketing Technology Transformation that will deliver Marketing’s Technology stack to attract new prospects and engage our customers. This role is critical to the organization as they will lead a team to deliver on Citi’s Martech roadmap that is designed for ease of use, automating, and speed to market to deliver seamless digital customer experiences that are personalized and relevant

Job Description

The Head of Marketing Technology Transformation is responsible for driving and implementing best-in-class marketing technology platforms and tools to deliver against Citibank’s US Personal Banking and Wealth strategic vision of generating always on and personalized marketing offers. The individual in this role will inform, plan, and deliver Marketing’s Technology stack to attract new prospects and engage our customers. This role is critical to the organization as they will lead a team to define & deliver on Citi’s MarTech roadmap that is designed for ease of use, automating, and speed to market to deliver seamless digital customer experiences that are personalized and relevant. The MarTech stack will enable data driven decisions with automation, streamline process that drive operating efficiency and improve business performance across Consumer & Small Business Retail Bank, Cards, and Wealth lines of business.

The job requires a deep understanding of technology and the landscape regarding tools/services, architectural design and key players such as, but not limited to, Adobe Experience Manager, Salesforce, Movable ink, Data Architecture platform (AWS, Azure), Snowflake, Pega, etc.  This leader will have strong passion and experience with driving large scale transformation initiatives.  An ideal candidate will be someone that can build strong partnerships with our Business Strategy, Technology and Analytics organizations to design robust marketing journeys and transformation roadmaps that result in driving our end-state commercial business objectives. The individual will be a data driven decision maker with proven communication skills that is hyper focus on problem solving and experience with delivering multiyear transformation projects.

Responsibilities:

• Define and drive the strategic agenda for the Marketing organization’s MarTech roadmap; mobilizing key partners across the end-to-end ecosystem inclusive of near term & long term priorities for critical domains e.g. campaign management & workflow, content management, channel management & delivery, audience management, etc.
• Design and Deliver prioritized Martech stack capabilities and infrastructure strategies roadmap for the US consumer marketing organization aligned with business priorities and secure necessary resources and processes to successfully deliver on plan. Responsible to deliver Adobe content stack, enabling dynamic, personalized digital content, and testing capabilities. In addition, build next generation offer management infrastructure to enable real-time, always on, customer level promotional offers
• Responsible for managing the oversight of the marketing platform capabilities and infrastructure that spans traditional and non-digital marketing needs.
• Track & manage the multi-year and multi million investment for Martech Book of Work
• Ensure the proper control and operational models are designed, socialized and adopted upon migration to new capabilities and establish automated reporting and analytics to deliver robust insights on transformation KPIs
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years of experience with leading digital transformation & integration Martech projects including Adobe AEM, Offer management tools, Pega, Salesforce marketing cloud, etc.
• 8-10+ years of managerial experience with high performing Marketing Technology solution teams
• Experience with marketing technology architecture, backend systems, data dependencies, and front-end interfaces that are required to implement and execute digital marketing campaigns
• Analytical and conceptual thinker with ability to operate in “white space” with experience in both building strategy and executing it with demonstrable results and outcomes
• Customer-centric and tech-savvy product leader that has driven technical and operational teams to solutions that focus on delivering outstanding experiences supported by agile and efficient operational processes.
• Executive leadership skills and demonstrated success in conveying complex concepts, solutions, and relevant business impacts to leadership audiences to gain support and sponsorship for projects.
• Strong interpersonal skills and demonstrated success in building collaborative relationships with the ability to influence the development and execution of key strategies/initiatives
• Expert knowledge of the industry and direct competitors' products/services to drive to the commercial objectives of the business, as well as thorough understanding of strategic direction of the function within the business
• Act as a change management champion, educating the greater marketing organization on how to leverage new capabilities to drive their strategy.

Education:

• Bachelor’s/University degree, Master’s degree preferred

Additional Locations:

Wilmington, DE - Chicago, IL - Irving, TX

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Job Family Group:

Marketing

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Job Family:

Digital & Social Media Marketing

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Time Type:

Full time

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Primary Location:

388 GREENWICH STREET - TOWER

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Primary Location Salary Range:

$170,000.00 - $300,000.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting