Total 299 Customer Service job vacancies in Paignton, Devon

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Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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Deck Rating (Moor)-Marine Operations SupportPermanent, Full time, 48 hours per week4 weeks on 4 weeks off
Plymouth, Devon, PL2 2BGCompetitive salary plus benefits

Serco have an exciting opportunity for a Deck Rating to join the Mooring Marine Operations Support team in Plymouth, Devon.
The key purpose of the role is to act as the main labour force on board their appointed Mooring vessel. Reporting to the Mooring Superintendent, you will carry out a range of duties in the task of assisting in the safe operation of the vessel and Moorings maintenance.

Main Accountabilities:


- Berthing/slipping of the vessel
- Ship husbandry tasks
- Ship operational tasks and Moorings maintenance tasks
- Cleaning tasks as directed
- Drive/operate deck machinery including cranes
- Assist in repair and routine planned maintenance of ship's equipment
- Machinery care, routine maintenance of ship's equipment
- To be fully conversant with the use of all safety equipment, emergency procedures and contingency plans.
- Aware of company Safety management system
- Be familiar with safety routines and ensure necessary safeguards are in place before any maintenance/repair work commences

What you’ll need to do the role:


- AB certificate of competence
- STCW Personal Survival Techniques (5 Year Refresher Course)
- STCW Personal Safety and Social Responsibilities (5 Year Refresher Course)
- STCW Fire Prevention and Fire Fighting (5 Year Refresher Course)
- STCW Proficiency in survival craft and rescue boats (5 year refresher course)
- STCW Elementary First aid
- Power Boat level 2
- ENG1
- Methodical in approach
- Good standard of education


Additional features to the role:


- Security Clearance
- Manual Handling
- High pressure washing
- Moorings training
- Burning/welding
- Forklift operating
- Food safety level 2
- Serco Moorings manual
- Crane Certification (desirable)

What we offer


- Up to 6% contributory pension scheme.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Proud member of the Disability Confident employer scheme

Job Title: Minute Taker
Salary: £12.83 PAYE (Inclusive of Holiday Pay)
Hours: 37 Hours Per Week
Type: Temporary Ongoing
Location: Plymouth, PL1
Start Date: ASAP
Work Pattern: 09:00am - 17:00pm

We are currently seeking a skilled Minute Taker to join a dedicated team within the Customer and Corporate Services for one of our clients. This role is critical in ensuring accurate documentation of key meetings, particularly those involving sensitive and complex matters. If you have a strong eye for detail and thrive in fast-paced environments, this could be the perfect opportunity for you.

Key Duties and Responsibilities:

• Minuting child protection case conferences with precision and confidentiality.
• Accurately note-taking during complex strategy meetings.
• Providing minute-taking support for a variety of other meetings as required.
• Ensuring timely distribution of meeting notes and minutes.
• Maintaining confidentiality and accuracy in all documentation.
• Collaborating with team members to ensure smooth operation of meetings.
• Supporting the administrative needs of the department as required.

Qualifications and Experience:

• Strong organizational and communication skills.
• Ability to manage multiple tasks with attention to detail.
• Proficiency in using Microsoft Office Suite, especially Word.
• Experience working within a public sector or similar environment is desirable.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Service Care Solutions are currently working alongside a Tier 1 Legal 500 company, based in Devon, which is looking for a solicitor with a passion for property law and a commitment to supporting charitable organisations. They are seeking an enthusiastic Solicitor to join their Charities Property team and play a crucial role in helping their clients navigate the unique challenges of property management in the charitable sector.

ROLE: Property Solicitor - Charities Team

LOCATION: Devon - hybrid working

SALARY: £60,000 to £75,000

The role of a Property Solicitor

• Advising charitable organisations on all aspects of property law, including acquisitions, disposals, leases, and development projects.
• Ensuring compliance with charity law and regulations related to property transactions.
• Drafting and negotiating contracts, lease agreements, and other legal documents.

Requirements:

• Qualified solicitor with experience in property law, ideally within the charitable sector.
• Strong understanding of charity law and its implications for property transactions.
• Excellent drafting, negotiation, and communication skills.
• Ability to manage a diverse caseload and work collaboratively with clients and colleagues.

Benefits:

• Competitive salary with a comprehensive benefits package.
• Opportunities for career advancement and professional development.
• Work on meaningful cases that make a positive impact in the community.
• Be part of a team that values work-life balance and a supportive work environment.
• Hybrid working.

If this Property Solicitor role sounds like an opportunity of interest for you or someone you know, then please feel free to reach out to Hugh Barnes on 01772208969 , or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Service Care Legal are currently working alongside a thriving local authority, based in Plymouth, which is in need of an ambitious Employment Lawyer to join their team. As an Employment Lawyer, you will be responsible for providing legal advice in relation to Employment Law, policy, governance and appearing as an advocate for the Council in Court and at tribunals.

ROLE: Employment Lawyer - local authority

RATE: £38,000 to £42,000

LOCATION: Plymouth - remote working (preference to attending hearings and tribunals)

CONTRACT LENGTH: 12 month contract

Key Responsibilities

• Handle you own Employment law caseload from start to completion
• Deal with matters in relation to Employment Law regarding both contentious and non-contentious employment matters

• Advise on TUPE and a broad range of other employment issues for clients

Requirements

• Qualified Solicitor, Legal Executive or Barrister with experience in Employment Law (1-3 years of PQE)
• Ability to work independently and as part of a team
• This role does not require you to have prior local authority experience!

Benefits

• Weekly pay
• Flexible working hours
• Remote working
• Professional development and training

If this Employment Lawyer role sounds like an opportunity of interest for you or someone you know, then please feel free to reach out to Hugh Barnes on 01772208969 , or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Job Title: Housing Support Worker
Location: Plymouth
Pay Rate: £13 per hour

Job Overview:
We are seeking a compassionate and dedicated Housing Support Worker to join our Level 1 homeless housing service in Plymouth. In this role, you will assist individuals in managing their tenancies and provide crucial support in their journey towards independent living. This is an opportunity to make a significant impact by empowering vulnerable individuals to regain stability and confidence.

Key Responsibilities:

• Deliver high-quality, person-centered support that promotes client choice and control.
• Assist clients with managing their tenancies, addressing support needs, and helping them develop life skills for future independence.
• Support individuals facing complex challenges such as mental health issues, substance misuse, and homelessness.
• Engage in conflict management and problem-solving to maintain a positive environment.
• Perform administrative tasks and reception duties to ensure the smooth operation of the service.
• Work collaboratively with external agencies to coordinate comprehensive support plans.

Requirements:

• Minimum of 6 months experience in a similar role within a homeless housing service or related setting.
• Strong understanding of tenancy support and the challenges faced by those with complex needs.
• Confident in managing conflicts and working under pressure.
• Valid driver's license and ability to travel within the Plymouth area.
• Right to work in the UK and an Enhanced DBS (preferably on the update service).
• Ability to work autonomously, showing strong initiative and decision-making skills.

Benefits:

• Competitive pay rate with weekly payments.
• Flexible working hours, including waking night shifts.
• Ongoing training and development opportunities.
• Support from dedicated consultants focused on your career progression.

Join us in making a real difference in people's lives. Apply today and get in touch with Regan @ Brook Street Social Care on +44 117 471 0105.

Brook Street Social Care is acting as an Employment Business in relation to this vacancy.

Join our team at Devon Cliffs on the East coast of Devon just a short distance from Exmouth at Sandy Bay.

Sandy Bay, Exmouth, Devon EX8 5BT GBR

Job DetailsCome and join our One Great Team here at Haven as a Accommodation Support Manager!

As part of our full time, permanent Facilities Leadership Team, you will… 

- Manage the administration and systems for efficient laundry control and delivery.
- Ensure timely and accurate processing and distribution of linens and laundry.
- Oversee inventory management and maintain optimal stock levels.
- Coordinate the maintenance and distribution of mattresses and hire goods.
- Ensure all items meet quality standards and are available as needed.
- Ensure vehicles are well-maintained, safe, and comply with all regulations.
- Effectively recruit and train new support team
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks



What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

Salary: from £33,000,plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications 
You may already be a Cleaning Manager or Housekeeping Manager which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is…

- Proven experience leading large teams in a Cleaning Services or similar environment
- Proficiency in inventory management
- Knowledge of vehicle maintenance and safety regulations
- Excellent communication, organisational and leadership skills
- Strong decision-making ability

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you 
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. 

What can you expect during the recruitment process? 
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Accountant - Housing Services

Location: East Devon

Contract: Permanent

Salary: £41,418 - £48,474

Start date: ASAP

*Hybrid Working*

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions is recruiting on behalf of a Local Authority in South Devon for a dedicated Accountant (Housing Services) to join the team on a permanent basis. The successful candidate will ensure compliance with the Housing Revenue Account accountancy regime, Local Authority Financial Regulations, and Contract Standing Orders. Working closely with the Housing Management Team, you will contribute to delivering efficient, value-for-money services to tenants while maintaining the Council's financial records in line with legislative and professional standards.

Main responsibilities

• Prepare and monitor Council budgets, providing monthly reports to management and key stakeholders, and attending meetings to explain the financial position. This ensures financial transparency and accountability.
• Offer financial advice and produce reports for various officers and Council Committees. This is critical for informed decision-making and maintaining compliance with financial regulations.
• Ensure compliance with the Housing Revenue Account (HRA) regulations, Financial Regulations, and Contract Standing Orders. This is essential to maintain the integrity of the Council's financial operations.
• Provide financial support for service reviews and special projects, including benchmarking and ensuring value for money. This helps drive efficiency and effectiveness in service delivery.
• Assist in the closure and production of the Authority's Final Accounts and ensure all necessary reconciliations are performed. This ensures accurate financial records and compliance with statutory requirements.
• Provide training and support to non-financial staff, ensuring they understand financial processes and implications. This promotes a cohesive working environment and better financial management across the Council.

Candidate Requirements

• A CCAB-recognised qualification (ideally CIPFA) or significant relevant finance expertise.
• Understanding of Local Authority finance, particularly the Housing Revenue Account (HRA), and current issues in local government. This is crucial for effective financial management within the specific context of local government.
• Strong organisational and time management skills, attention to detail, and the ability to work under pressure to meet deadlines.
• Competence with IT-based financial systems, spreadsheets, and familiarity with Microsoft products. This is important for managing financial data and producing reports.
• Capacity for innovation, strategic thinking, and the flexibility to provide solutions that balance competing priorities.
• High-level written and verbal communication skills, diplomacy, tact, and the ability to summarise complex information clearly.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Seeking support workers in Exeter

Would you like a job with variety, which could also make a difference to someones daily life?

Your skills and life experience could be a great match for our support worker role. All you need is a willingness to learn, flexibility, a can-do attitude and a desire to help someone live a full life!

The support you provide will be centred around each person’s values, preferences and needs which could include developing daily living skills, accessing a wider community, personal care and medication needs.

No day is ever the same, visit our website for more information.

A full driving licence is essential for this role.

Benefits

1. Sleep-ins paid at £60 extra (basic salary £11.68 - £12.01 per hour)

2. Full training to gain the nationally recognised Care Certificate. 

3. On-going training and career development including professional qualifications 

4. Contributory Pension 

5. We cover the cost of DBS checks 

6. Rota's are planned in advance

7. Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.

8. Shopping discounts including Blue Light card, EE perks and Costco membership 

9. Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

10. Access to wellbeing helplines. 

11. Health Cash Plan

You will:

• Have good communication skills

• Have a positive and patient approach

• Be resilient and respect people’s differences

• Be able to build professional relationships

• Work well as part of a team

Your responsibilities:

• To empower the people we support to live the lives they want to lead

• To develop daily living skills.

• Support the people we support to access their communities for socialisation, employment, training or friendships

• To contribute to, develop and implement the individuals care plans.

• To communicate effectively and professionally with people we support, their family members, and external professionals.

• Maintain the health needs of the individuals we support.

D_BT

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All support workers work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

None None

Service Care Legal are currently working alongside a thriving local authority, based in Devon, which is in need of an experienced Employment Lawyer to join their team. As an Employment Lawyer, you will be responsible for providing legal advice in relation to Employment Law, policy, governance and appearing as an advocate for the Council in Court and at tribunals.

ROLE: Employment Lawyer - local authority

RATE: £55-£60ph

LOCATION: Devon - remote working (preference to attending hearings and tribunals)

CONTRACT LENGTH: 12 month contract

Key Responsibilities

• Handle you own Employment law caseload from start to completion
• Deal with matters in relation to Employment Law regarding both contentious and non-contentious employment matters
• Assisting more junior members of the team when required

Requirements

• Qualified Solicitor, Legal Executive or Barrister with experience in Employment Law
• Ideally someone who has worked for a local authority within an Employment legal team
• Ability to work independently and as part of a team

Benefits

• Weekly pay
• Flexible working hours
• Remote working
• Professional development and training

If this Employment Lawyer role sounds like an opportunity of interest for you or someone you know, then please feel free to reach out to Hugh Barnes on 01772208969 , or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Job Title: Commercial Support Advisor
Location: Plymouth, Devon + Hybrid Working Arrangements
Compensation: £36,620 + Benefits
Role Type: Full time / Permanent
Role ID: SF58830

At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Commercial Support Advisor at our Devonport Royal Dockyard site.

The role:
As a Commercial Support Advisor, you'll have a role that's out of the ordinary. This role offers an excellent opportunity to work on both the Prime (customer facing) and Subcontract requirements with experienced personnel within the central governance team

Day-to-day, you'll be primarily responsible for the delivery of commercial support to the Commercial Specialist and other members of the team as required.

You'll also:

• Provide/issue subcontract tenders, carry out evaluations, prepare/issue subcontracts and provide pre and post-contract award commercial administration.
• To liaise with the project teams providing commercial support, advice and reporting on a wide range of prime and subcontract issues during contract execution and close out.
• To assist and maintain the commercial point of contact to stakeholders both internally and externally, together with the provision of commercial representation at meetings.
• Work with commercial representatives to select and prioritise improvement initiatives to meet department requirements and objectives.
• Process timely responses to all correspondence and queries and provide information as required.

This role is full time, 35 hours per week and provides hybrid working arrangements.

Essential experience of the Commercial Support Advisor

• Knowledge and understanding of commercial / MOD contractual terms and conditions preferable.
• Previous relevant experience in stakeholder communication, problem solving and facilitating change.
• A self-motivator with good communication and organisational skills.
• Excellent interpersonal skills and be able to demonstrate strong relationship building skills.
• Effective writing and presentation skills
• Literate in IT applications (MS Word, MS Excel, MS Outlook).

Qualifications for the Commercial Support Advisor

• Educated to ONC / OND level or equivalent in a subject related to business, business law or commercial law.
• IACCM, WCC, MCIPS or an equivalent qualification preferable.

Security Clearance:

• The successful candidate must be able to achieve and Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held.

What we offer:

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity

Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Closing date: 20/08/2024

#BABDESTNUC

Proud member of the Disability Confident employer scheme

Would you like to join the leading CQC-regulated Live In Care company that really cares about their carers? Are you a driver with a car? due to rural locations, a car is needed.

Live in Care is currently looking for full-time live-in carers with regular availability and with some immediate starts to fulfil 2-on, 2-off rotas.

Live In Care helps its clients remain independent at home and supports their carers with professional guidance and direction available 24 hours a day, which is only available from a regulated care provider like us, we are registered with the CQC by choice and believe in delivering the best possible care to our clients at all times.

Would you like to be part of a caring team, rather than just being a number?

What You'll Need:

Must be a UK citizen or have the right to work in the UK.
Have at least two years of care experience.
A valid and clean enhanced DBS certificate - we can help you to obtain this.
Up-to-date mandatory training we can signpost you for this.
Driver with a car essential due to remote locations.
Good spoken English.

PAY STARTS FROM £840.00 PER WEEK-- ON A SELF-EMPLOYED BASIS

https://livein.care/live-in-care-jobs/
To apply for this role please use the link above or call our Carer engagement team Natalie on 0800 7723567 or Email recruitment@livein.care

Job Title: Multi-Skilled Technician
Company: South West Care Homes
Location: Okehampton head office with daily travel to various sites

About South West Care Homes:
We provide quality care and homes across the south west with a united team. We support our employee’s professional development and focus on providing the highest quality care at all times.

Employee Benefits:
• Great Rate of Pay for Both Day and Night Workers
• Work Local to Your Area
• 28 Days Holiday
• Uniform Provided
• Free Locally Sourced Meals Whilst on Duty
• Training & Development Opportunities
• DBS Check Provided
• Pension Scheme
• Health Assured Employee Assist Programme
• £500 Refer a Friend Scheme
• Birthday and Christmas Gift Vouchers
• Overtime Opportunities

About the role:
We are now looking for a Multi-Skilled Technician to deliver all aspects of property maintenance and repairs across the South West Care Homes portfolio both internal and external. Reporting to the Maintenance Manager, you will be based to our Okehampton head office with a vehicle provided during working hours as travel across sites will be necessary.
You will carry out minor repairs to the home’s equipment as well as any plumbing, electrical and larger jobs of fabric maintenance.

What you’ll need
You will have comprehensive knowledge of construction and housebuilding trades e.g., Painting, Decorating, Plastering, Carpentry and Joinery.
You will be organised, self-motivated with a high level of personal respect and integrity for others. You will work independently in addition to working as part of a small team with established processes and procedures therefore you will be flexible, prioritise work and take initiative.

Hours: Mon-Fri 40 hrs/wk. (+ some weekend on call)
Job Types: Multi-Skilled Technician
Salary: £27,040

Call or text us - we promise to get back to you within 24 hours:
Hayley Silk - 07894584161
We are not offering sponsorship or student visas

Do you love providing high quality customer service combined with administration?

Come and work as part of a team in a busy and fast-moving Admissions team. Successful candidates will be able demonstrate excellent customer service and administration.

You will act as the College's first point of contact for all customers and provide an information service to prospective students, current students, employers and other stakeholders using a range of communication methods to satisfy customer enquiries.

You will support in the learner’s journey from application to enrolment, so it is essential that your work is accurate and that you can also deliver high standard customer service levels to both external and internal customers.

The Customer Service and Admissions team members manage the college’s receptions as well as helping on college wide evening events.

Our values – Ambition, Collaboration, Energy

Our values are what make us, us. Please do take a couple of minutes to learn more about them. https://www.youtube.com/watch?v=WcFUB8HvS9M

Your benefits

We recognise that taking regular breaks from work is important. The College offers full time support staff up to 44 days off per year (this includes 28 days annual leave, 8 bank holidays and a period of operational closure at Christmas closure (which has been 8 days in recent years). You will also have the opportunity to join the Local Government Pension scheme, find out more at www.lgpsmember.org.

Your development

As a member of our team, you will also have access to a range of excellent benefits and discounts, along with staff development opportunities, wellbeing services and activities.

If you would like to apply today, please go to http://www.exe-coll.ac.uk/College/Jobs

The closing date for receipt of completed applications is midnight on 14th August 2024.

We will be holding a selection process for this position on 20th August 2024.

Please click here to hear from some of our staff about their experience of working as part of our team.

Key Information

At Exeter College we are committed to the safeguarding and welfare of all our student's including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements as set out within Keeping Children Safe in Education statutory guidance.

All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check and satisfactory references.

All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) provide that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further inform.

We are committed to promoting equality of opportunity and access for all, irrespective of age, background, race, gender, religion, ability, disability, or sexuality. We welcome applications for employment from the whole community

We do not accept CVs, no agencies please.

Community Safety Officer/ ASB Officer

Location: Exeter
Contract: 3 Months, 37 hours per week
Summary:
We are recruiting a Community Safety Officer for a Devon Based Local Authority in Exeter. The role involves investigating complaints and incidents related to anti-social behaviour, enviro crime, stray dogs, and unauthorised encampments. You will work with multiple agencies to develop preventative measures and support the Community Safety Partnership.
Post may require police vetting to be undertaken. Must be prepared to work a shift pattern - 4 days on, 4 days off including weekends. This is a rolling shift pattern over 7 days averaging 37 hours per week. Shift pattern TBC at informal interview. Workwear/uniform will be provided.
The Role:
As a Community Safety Officer, you will:

• Investigate complaints and incidents of anti-social behaviour and enviro crime.
• Provide support to victims and complainants.
• Promote a multi-agency approach to anti-social behaviour and enviro crime.
• Engage with the business community to address concerns.
• Coordinate multi-agency responses to specific incidents.
• Assist in coordinating information for the Anti-Social Behaviour Action Team (ASBAT).
• Record work and evaluate the effectiveness of interventions.
• Issue Fixed Penalty Notices as required.
• Ensure appropriate support for complainants and perpetrators.
• Represent the Council in meetings with partners.
• Contribute to projects, campaigns, and events for the Council or Community Safety Partnership.
• Undertake routine patrols and enforcement regarding stray dogs.

The Candidate:
We are looking for a candidate with:

• Relevant degree or equivalent qualification and experience in Anti-Social Behaviour.
• Experience investigating anti-social behaviour complaints.
• Analytical and problem-solving skills.
• Excellent keyboard skills and use of office software.
• Ability to prioritise work and progress cases timely.
• Teamworking skills and willingness to undertake various duties.
• Experience working with partner organisations.
• Political and legal awareness to escalate issues appropriately.
• Experience taking formal action (serving notices, gathering evidence, prosecutions).
• Experience in report writing.

Special Requirements:

• Enthusiastic and self-motivated.
• Calm, patient, and professional.
• Excellent interpersonal and negotiation skills.
• Understanding of enforcement legislation.
• Results-driven and able to meet deadlines.
• Positive, cooperative, and flexible approach.
• Excellent communicator (written and oral).
• Experience dealing with the public.

Contract Details:

• 37 hours per week, Monday to Friday.
• Initial 3-month contract with potential to extend to 6 months and possibility of becoming permanent.

How to Apply:
To apply for this role, please email a copy of your CV to alex.yates@servicecare.org.uk or call on 01772208966 to discuss the role in more detail.
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
How to Apply:
To apply for this role, please email a copy of your CV to alex.yates@servicecare.org.uk or call on 01772208966 to discuss the role in more detail.
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

Support Coordinator
ETAAS (Exeter Temporary Accommodation and Assessment Service) - Exeter
Permanent, Full time (37.5 hpw)
£24,664 per annum (pro rata) Plus, Brilliant Benefits including Health Cash Plan!
Emergency responders call out £50
Home, a place where you belong.
We have a great job opportunity for you to join our newly formed ETAAS team, supporting customers to rebuild their lives after periods of street homelessness or a breakdown in their current accommodation. These include offending histories, substance misuse, mental health issues and learning disabilities.
Typical day as a Support Co-ordinator
• Creating support plans with your customers and co-ordinating a range of different services to support our customers within a multi-agency approach.
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation when they are able.
• Attending regular case conference meetings, ensuring the team is working collaboratively and utilising all additional support to give our customers the best chance of success.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. Communication and building relationships is essential and that takes time.
• Responding to customer emotional crisis and needs.
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, we're in the top 10 for Great Places to Work in the UK!
You bring
• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
• Experience of co-ordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach, with firm boundaries and a consistent, creative style.
• A highly organised and practical approach, to deal with housing management queries, personal needs and you’ll also be confident to work with our contractors.
• Experience in safeguarding, risk assessments and confidentiality, working collaboratively with your colleagues across the organisation, and external agencies.
Our Team
You’ll join Calvin our Service Manager, who joined Home Group as a night Support Co-ordinator developing his skills, moving to a Day Support Co-ordinator role and now is managing the service after a completing a secondment as part of our Grow Our Own at another service. He is passionate that with the right support and guidance we can ensure the most vulnerable people in society can receive person centred support, with a firm belief in Housing First. You will join our newly formed ETAAS team supporting customers to rebuild their lives after periods of street homelessness or a breakdown in their current accommodation. Joining Ash who has relocated from Cornwall to join the team, Tracey who has also joined from a different service and joining our Housing Management Team. Our concierge team has grown we have welcomed, Khloe, Emeka, Emenike and Lee joining Ishan who was also part of the previous project.
Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details
• We work with our customers providing 24-hour support, which means you’ll be working on a rota basis. This role is based during the day working alternate weekends.
• Where we’re flexible with you, we do need to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
• 34 days leave (including a me day to take off for whatever you fancy). Increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.

Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme