Total 43 Customer Service job vacancies in RG6 1LG

The must haves for this role: Experience of working with vulnerable children and young people. Ability to engage with children and young people in care. Be willing to travel within Berkshire and to the 20-mile radius of Berkshire. Enthusiasm for teaching and sharing knowledge and experience. For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Fiona Nyquist on 07736 723683 or email: fiona.nyquist@berkshire.nhs.uk wholl be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Maintain oversight of facilities management related to all sites of Brookside Group Practice. Support negotiations on current and proposed supplier contracts and services. To ensure the computer and phone network and workstations are kept running and maintained. Assist with financial management tasks such as budgeting. Supporting the Senior Operations and Finance Assistant with processes that ensure income is correctly claimed and recorded. Line management for non-clinical managers. Please refer to the uploaded Job Description for full details.

Maintain oversight of facilities management related to all sites of Brookside Group Practice. Support negotiations on current and proposed supplier contracts and services. To ensure the computer and phone network and workstations are kept running and maintained. Assist with financial management tasks such as budgeting. Supporting the Senior Operations and Finance Assistant with processes that ensure income is correctly claimed and recorded. Line management for non-clinical managers. Please refer to the uploaded Job Description for full details.

Service Care Solutions are working on behalf of a Charted Accountancy, for a mortgage advisor to join the team on a permanent basis. Please find a description of the role below.

Salary: £25,000-£30,000
Hours: 37.5
Location: Chesterfield.

General Responsibilities:

• Read credit reports and fully understand customer credit profiles
• Provide high quality professional independent mortgage advice and explain different types of mortgages available
• To be responsible for all underwriting queries, resolution of issues and produce decisions in principle's for new cases prior to be passed over to the case management team
• Underwrite Mortgage applications for a large panel of lenders
• Manage pipelines and workflows in a fast-paced mortgage environment, ensuring all customers are kept fully up to date
• Meet all departmental SLAs and targets
• Ensure all regulatory documentation completed within the required timescale
• Work within Network regulatory requirements
• To maintain knowledge of the financial services industry
• Keep up to date with new mortgage products and changes in lenders criteria
• To be proactive, hardworking, flexible and able to work under own initiative but also a team player
• Embrace company values and promote them effectively alongside the company brand
• Understand what Treating Customers Fairly (TCF) means and embed this fully within your work
• Attend internal or external meetings as required.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Please read the attached Job description and person specification for further details about this role. Right to Work in the UK Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status. Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period. As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.

ABOUT THE ROLEAs a Care Home Clinical Lead at Barchester, you'll use your compassion and experience to help deliver clinical care to the high standards we're known for. We'll look to you to make sure our care is in line with all regulations by doing everything from implementing our rigorous safeguarding policies to overseeing the creation of care plans. This is a role that will see you using your professional judgement to make critical clinical decisions, manage projects and evolve care levels to make sure every residents' needs are met. As part of your wide range of responsibilities, you'll make sure our team is updated with the latest clinical developments by providing coaching, training and mentoring that will engage and inspire them. As a Care Home Clinical Lead, you'll have the freedom and autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUAs Care Home Clinical Lead, you'll need to be a Registered Nurse (RGN/RMN) with current NMC registration and a teaching, mentoring or supervision qualification. Experience of gerontology is important too, as well as a strong awareness of both clinical policy frameworks and Royal Pharmaceutical guidelines. Dedicated and motivational, you'll enjoy sharing your knowledge with others, which you'll have demonstrated through successful clinical mentorship and performance management. Finally, like us, you'll pride yourself on your person-centred and compassionate approach to nursing. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards package including: NMC registration paid every year Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Nurse Mentor' and Refer a Friend' bonus schemes Offer to pay Health & Care Worker Visa immigration fees (for eligible nurses)And so much more! If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

The essential criteria for you to be considered for this role include: Diploma or degree level professional qualification such as Nurse, OT, Social Worker, Psychological Therapist or Psychotherapist and registered with relevant professional body. Minimum 2 years post-qualification experience of working with people with mental health problems, group facilitation, and supporting people with complex emotional needs or difficulties associated with personality disorders. Strong working knowledge of mental health services, peer support and co-production. For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Charlie Thomas, SUN Service Manager on 0300 365 8000 or email: Charlie.Thomas@berkshire.nhs.uk or wholl be delighted to help. We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

Company Description

Support Barista - We are looking for an experienced Barista who loves making great coffees and delights their customers. Travel is required along the M4 corridor to support our clients in their locations in areas such as Windsor, Staines, Feltham, Reading, London, Oxford, Swindon. All travel expenses are reimbursed.

£13.65 an hour, 37.5 hours per week, Monday to Friday

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks' enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you speak the language of coffee with passion, love and energy? Do you deliver joy and exemplary service with every cup? We believe that every interaction is an opportunity to create a lasting impression, and we’re looking for a support Barista who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

At BaxterStorey, we believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Barista who thrives on delivering extraordinary experiences and loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

WHAT WILL KEEP YOU BUSY:

Support Barista - We are looking for an experinced Barista who loves making great coffees and delights their customers. Travel is required along the M4 corridor to support our clients in their locations in areas such as Windsor, Staines, Feltham, Reading, London, Oxford, Swindon. All travel expenses are reimbursed.

£13.65 an hour, 37.5 hours per week, Monday to Friday

Our Barista's are the face of our business, your friendly approach and willingness to provide a fantastic service at all times is what makes you an integral part of our company.

• Drinks preparation
• Promoting a new product
• Dealing with customers
• Cash handling

Qualifications

• Friendly, outgoing personality; a people person.
• Great work ethic and an even greater smile.
• Good listening & verbal communication skills
• Passion for delivering outstanding customer service
• Perpetuates company philosophy and culture
• Works according to the BaxterStorey core values
• Have a contagious passion for coffee, tea and customer service
• You draw satisfaction from working within a collaborative and inclusive team environment
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme

The "must haves" for this role: Degree or equivalent experience Experience of working with and supporting people who have mental health issues (or other disadvantaged groups) into employment Able to demonstrate empathy, tenacity and hope when working alongside people with severe mental health issues Excellent motivational, communication and listening skills A high level of organisation and perseverance For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Miranda Jeeawock on 07500 994253 or email: miranda.jeeawock@berkshire.nhs.uk who will be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

People with severe mental health issues face huge barriers when it comes to employment. Over 80 per cent of them would like paid work, but only 8 per cent achieve it.

Could you be part of the team that’s dedicated to addressing this injustice? Berkshire Healthcare’s Individual Placement and Support (IPS) employment service, now in its eighth year, are looking for an employment specialist to champion our mission and support people with severe mental health issues – your clients – to gain, sustain and retain paid work.

Ours is a diverse team and brings many strengths and skills together. We’ll train you in the IPS approach, giving you the tools you need to provide expert support and advice to clients, while also building positive relationships with employers, opening doors, and changing perceptions around mental health. Previous experience working in supported employment and with people with severe mental health issues is an advantage. But above all you'll need empathy, hope and tenacity when working alongside your clients.

We have 1 full time role available (37.5 hours) within our EIP (Early intervention in Psychosis) Team, and you would be expected to travel across West Berkshire, to include Reading, Wokingham and West Berkshire

It’s a highly varied job where you’ll spend most of your week in the community, meeting clients and employers, and making a vital contribution to the team’s activities.
• You’ll support a caseload of up to 20 people with severe mental health issues who are unemployed or struggling in the workplace.
• Working directly with all relevant stakeholders – including clients, clinicians, consultant psychiatrists and employers and Job Centre Plus – you’ll aim to enable your clients to gain, sustain and retain paid employment.
• You’ll have the opportunity to transform the lives of your clients, to give them hope, direction and support their recovery journey. It's also challenging, so you’ll need to be able to demonstrate perseverance, whilst being empathic and dedicated to finding clients a role that’s right for them.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.

The “must haves” for this role:
• Degree or equivalent experience
• Experience of working with and supporting people who have mental health issues (or other disadvantaged groups) into employment
• Able to demonstrate empathy, tenacity and hope when working alongside people with severe mental health issues
• Excellent motivational, communication and listening skills
• A high level of organisation and perseverance

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Miranda Jeeawock on 07500 994253 or email: miranda.jeeawock@berkshire.nhs.uk who will be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.


This advert closes on Sunday 10 Nov 2024

Proud member of the Disability Confident employer scheme

To be responsible for the timely processing and distribution of all incoming mail Ensure all letters, and documents received into the area of work from whatever source are date stamped upon arrival and processed according to the established Standard Operating procedures (SOPs) To support Patient Pathway Coordinator (PPCs) with printing documents from a variety of systems, including the medical transcription system Check that all printed clinic and appointment letters are complete and accurately addressed, and escalate any that need correction to PPCs Assist the Patient Pathway Coordinators and APPCs to ensure all healthcare notes and diagnostic results are available for each patient at the beginning of the clinic session. Ensure all relevant documents are filed in patients healthcare records according to local standards for turnaround time. Retrieve health records as requested by members of the team Book and reschedule patient appointments as required Respond to emails about appointment queries as directed Assist with booking services for patients e.g. transport

To greet patients cheerfully at all times and maintain the practice Standards, answering the phones and deal with requests for appointments and information as swiftly as possible following the practice guidelines and GDPR laws at all times. Relaying messages to other members of the team using the correct systems to do so. Ordering all necessary supplies of forms or documents used in reception or by clinicians. To cover holidays and sickness amongst the team if asked to and working a a team member at all times.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Interviews are due to be held on 5th November 2024.

Are you passionate about making a difference and enjoy working as part of a larger team?

Are you eager to use your skills to provide excellent care and progress your career?

An exciting opportunity has arisen for a full-time Service Manager within the Community Mental Health Services for Reading, based between our sites at Prospect Park Hospital and Reading University. The role will consist of managing the Mental Health Integrated Community Service (MHICS) and the Short Term Team (STT) to provide an At Place offer to those accessing MH services in the Reading area

The benefits of joining our team include excellent learning and development opportunities, competitive pay and leave arrangements, flexible working opportunities, advanced IT enablement and support, childcare vouchers and so much more.

Reading is a vibrant and diverse town situated to the West of London. It has all the bustle one would want from a large urban conurbation and the tranquillity afforded by the Thames and the surrounding countryside.
• The post holder will be part of the senior operational management team within the Reading community based MH service and will take a lead role in developing the ‘At Place’ offer and implementing the ‘One Team’ approach.
• The post holder will work alongside colleagues in delivering high quality services for adults with severe and enduring mental illness. They will help provide leadership and direction in developing the capabilities of the team, with a focus on maintaining performance within the team across all areas of performance monitoring.
• Applicants will need to be enthusiastic and able to work flexibly and reliably to provide clinical and leadership support for the At Place Team in order to contribute to the delivery of outstanding care to our patients.
• Applicants should have the ability to think calmly and logically under pressure and have a positive attitude to maintaining high standards of work at all times, and able to demonstrate excellent communication skills. You will be quick to adapt to new situations, be able to work as part of a team but also possess the ability to work unsupervised, using your own initiative.
• Strong organisation skills are essential as you will be responsible for arranging the daily operation of our At Place services working alongside the multi-disciplinary team

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites



The “must haves” for this role:

1. Degree in relevant health/social care or equivalent qualification
2. Minimum of 5 years experience working in a community mental health team setting at band 7 or above.
3. Evidence of CPD and relevant training.
4. Experience in managing serious incidents and situations concerning safeguarding, risk management, complaints and formal investigations.

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Martin Gill on 01189605612 or email: reading.cmht@berkshire.nhs.uk (FAO Martin Gill) who’ll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.


This advert closes on Sunday 13 Oct 2024

Proud member of the Disability Confident employer scheme

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.