Total 285 pr media communications job vacancies in Information Technology category in Australia

Job Overview:

Responsible for supporting Unified Comm Systems and projects rollout.

Responsibilities:

Support Unified Comms Systems

· Maintaining Unified Comms system through preventive maintenance and follow ups on problem resolutions

· Attending to user requirements and work with vendor to provide solutions

· Work with other departments for smooth flow of processes and procedures

Projects rollout

· Plan technical deliverables including system enhancements and upgrades to meet project requirements within allocated budget and schedule

· Plan resource allocation and utilisation across the various project and quarterly releases

· Plan and collaborate across different application teams to manage technical dependencies of the solution in the project delivery cycle

· Monitor and manage risks /issues related to technical delivery

Requirements:

1. Highly skilled in Avaya Unified Comm & Voice Recording systems administration

2. Good communication skills and Microsoft Excel skills

3. Experienced in various roles in Service Delivery, Vendor Management and Incident / Change Management

Job Description

Responsibilities:

• Responsible for formulating policies, setting standards applicable to all areas of IT/OT including hardware, software, communications and information services
• Ensure alignment of IT/OT strategy and roadmap are aligned with business objectives, requirements and global/regional IT standards
• Ensure communication and adoption of IT/OT standards and policies in the organization.
• Lead in IT/OT initiatives, projects and its implementation.
• Initiate and engage the management team in new technology projects, platform upgrades, and seek approval and buy-in.
• Act as an advisor to the management team on technology changes.
• Manage risk in data centre, infrastructure, ensuring back up plans and actions are taken at all times.
• Manage and take responsibility for IT/OT plan, budget and resource allocation.
• Responsible for the efficiency and effectiveness of the company’s technology platforms, infrastructure and systems
• Manage and meet the service level expectations of internal stakeholders and customers.
• Set performance metrics to measure service standards and expectations from stakeholders and customers.
• Ensure successful technical implementation of large and more complex information system projects in the Company.
• Take responsibility for the IT/OT Information Plan, Budget Control and Resource Plan for all relevant sites.
• Work with sector digitization/innovation managers’ site masterplan; anticipating and communicating future needs and innovation opportunities to management and service departments.
• Monitor site operations and collection of site vulnerability data, development of plans to address vulnerabilities
• Responsible for all technology system implementation, technical support and technology projects
• Lead, guide and train on people development on personnel’s competencies
• Drive organisational development by focusing on people development, organisational discipline and systemising processes and procedures.
• Engage stakeholders to advise and update on technology changes.

Requirements:

• Diploma in Information Technology / Computer Science
• Min 8 years of experience in IT/OT with 5 years at the managerial level
• Possess one of the following certifications: VMWare VCP certification (V6 and above), Azure or AWS.
• Technical knowledge of software and hardware aspects of IT/OT in areas such as data management, information systems development, computer operations and communications
• Knowledge of ITIL and Project Management would be an added advantage.
• Willing to work 5.5 days
• Know Jiao Jian Tong System

This is an exciting role for someone who is creative and innovative to work within the heart of the charity to lead BITC’s Media and Public Affairs team. The role involves building and managing key relationships, both inside and outside the organisation, and proactively creating opportunities to increase the visibility and influence of BITC.
Our vision - A fairer and greener world driven by fairer and greener businesses.


Our mission - We convene the network of purposeful leaders committed to changing business, transforming lives and helping the planet and communities thrive.


Who we are - Business in the Community is the UK’s largest and most influential responsible business network dedicated to building a fairer and greener world together, supported by His Majesty The King for over 40 years. We inspire, engage and challenge purposeful leaders to take practical action to mobilise their collective strength as a force for good in society by:




Working fairer?– to help everyone reach their full potential.






Working greener?– to accelerate climate action.






Working together?– to continually improve business and to deliver impact at pace and scale.




Our focus


We support businesses to:




Develop and implement?their purpose and responsible business strategies.






Invest in their workforces and communities?to enable greater social mobility.






Accelerate a just transition?to net zero and climate resilience.






Address the urgent challenges?facing society in times of crisis, such as the cost of living.






Closing Date: 29th August 2024 at midnight
Interview Dates: TBC

Purpose
-To provide highly professional and responsive Executive Assistant support to the Director of Communications and Public Engagement-To provide critical administrative, and logistical support to select projects, such as the organisation and delivery of roundtables and internal workshops, coordination of open tender processes or other initiatives crucial to moving a project forward.
-To support the effective operation of directorate-wide meetings and meetings of the CPE management tier, including agenda setting and action monitoring.
-To work with the director to ensure members of the directorate are kept informed of any emerging organisational priorities or issues relevant to their work.
Your new role
*Diary and time management: ensuring the Director's diary is well managed, and their time is used effectively, including by providing advice, taking the initiative, and making informed judgements about priorities.
*Inbox management: ensuring that the Director's inbox is well managed, according to individual preferences and working styles, including by responding to factual emails and dealing with questions and queries directly wherever possible.
*Task management: enabling the Director to devote as much of their time and attention as possible to high value, high impact activity, but taking responsibility for resolving or progressing issues for them as far as possible (including travel and accommodation).
*Effective meetings: maximising the value of meetings involving the Director by helping to plan, prepare, develop agendas, liaise with other colleagues, draft papers and briefing materials, and write up actions.
*Central services liaison: ensuring the smooth running of key systems and processes on behalf of the Director, by acting as a key point of liaison finance (e.g. on budget management) and HR (e.g. on inductions for new starters).
*Directorate and wide support: supporting the smooth and effective running of directorates and the shared leadership work of the three Directors, by assisting the Head of Core Team in their wider responsibilities.


What you'll need to succeed
*Understanding of the essential components of highly effective executive support for senior leaders.
*Significant experience of working at an Executive Assistant level.
*Passionate about charities' mission and committed to contributing to social change.
*Highly competent administration and organisational skills.
*A team player who can build strong and effective personal relationships across the company as well as externally.
*Able to respond to a range of expectations and responsibilities.
Experience
*Significant experience of working closely with senior leaders within organisations.
*Experience of working with organisational systems and process.
*Significant experience of working autonomously and make sound decisions based on own initiative.
*Able to provide challenge to Directors/those outside of their control to ensure informed decisions are made in a timely/appropriate manner.
*Experience of working under pressure and managing competing demands effectively.
*Proven experience of drafting high quality briefings, presentations, correspondence and speeches, using own research skills and existing materials.
*Proven experience of in-box management.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

An opportunity has arisen in the ICT Data Communications team for a Data Communications Officer to support succession planning for a retirement in 2025. You will be part of a hardworking, busy team supporting all departments across the council. You will help to provide a high-quality Data Communications service within ICT Operations, ensuring all requests, incidents, and projects, are captured, and progressed swiftly to deliver robust, reliable, and cost-effective ICT, which meets customer requirements and agreed Service Level Agreements (SLA’s).



Your work will be varied but the essential skills and experience required for the role includes but is not limited to:



Experience of providing 2nd / 3rd line ICT Data Communication support utilising service management tools.

Providing high-quality, customer focused support services.

Skilled in the design and support of enterprise level wired, wireless and voice networks.

Knowledge of systems and software including Aruba, Extreme, Microsoft Office 365 and Teams.

Understanding of key Data Communication concepts and technologies such as the OSI model and OSPF.



Practical hands-on experience and knowledge of wired, wireless and voice systems hardware and software, a systematic, logical approach to problem solving to provide high quality, customer focused Data Communications services are essential.



This is a challenging but highly rewarding role that would suit a highly motivated, committed, and versatile individual who will become fully integrated into the team. You will be experienced in working on multiple projects whilst helping to fulfil customer requests and resolve incidents.



As a disciplined and analytical problem solver, you will demonstrate a proactive approach, the ability to prioritise your workload, take ownership as well as excellent communication and interpersonal skills.

Proud member of the Disability Confident employer scheme

This is an exciting, senior marketing role within a progressive independent school. The Director of Marketing, Admissions and Communications (DoMAC) will play a vital part in fulfilling the school's mission: To provide an exceptional and rounded education to those who might benefit from it, regardless of their background and financial means.

Reporting directly to the Head, the DoMAC will be influential in shaping and delivering the strategic direction of the school. They will be an inspiring and motivational leader, with a track record in strategic marketing, communications and brand management.

The DoMAC will have a strong resonance with the schools mission, aims and values, and with independent education more broadly. A natural communicator, they will be articulate, persuasive and an authentic ambassador, able and keen to promote the most inclusive and progressive independent school in the region. BGS is the Sunday Times Parent Power Southwest Independent School of the Year 2024, and our Head is chair of HMC The Heads Conference, for the academic year 2024-25.

Full details of roles responsibilities can be found in the Candidate Pack.

Applications will be reviewed once submitted and suitable candidates may be interviewed before the closing date. The School reserves the right to withdraw the position if an early appointment is made, therefore applicants are encouraged to apply early if interested.

ABOUT BRISTOL GRAMMAR SCHOOL (BGS)

BGS is a large and thriving school with approximately 1,350 pupils aged between 4 to 18. We value our warm, vibrant and positive learning community, a place where pupils become accountable for themselves, responsible for others and empowered to have a voice and a role in the many activities and endeavours that make our School such a unique and exciting place.

SCHOOL MISSION

To provide an exceptional and rounded education to those who might benefit from it, regardless of their background and financial means.

We welcome applicants from all communities, and particularly from individuals who may not previously have thought of applying to a school such as ours.

EQUAL OPPORTUNITIES

The School is an equal opportunities employer and is committed to equality of opportunity for all staff. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

SAFEGUARDING

Bristol Grammar School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. In accordance with our Child Protection Policy we are unable to process applications without a fully completed application form. The post is exempt from the Rehabilitation of Offenders Act 1974. All convictions, cautions and bind-overs, including those regarded as spent must be declared when applying. The applicant may post such a declaration in an envelope marked Private & confidential for the Headmaster which will only be opened should the candidate be shortlisted. The successful applicant must obtain List 99 clearance and DBS (Disclosure and Barring Service) clearance at enhanced level.

Job Description:

• Monitor and analyze user feedback on short video products, through deep understanding of product functionality label each feedback with speed and quality, annotate the feedback with the guideline provided.
• Collaborate with SME (Subject Matter Experts) to promptly report and resolve product bugs, ensuring high-quality user provided evidence and driving effective problem resolution with clear and effective communication with relevant teams.
• Identify user needs, provide optimization suggestions, and advocate for their implementation from the user's perspective.
• Enhance the richness and completeness of user feedback, offering valuable insights to improve the product and implement optimized features.
• Collaborate with cross-functional teams in optimizing workflows and tools, providing support for cross-departmental cooperation projects.

Minimum Qualifications:

• Bachelor's degree with at least 2 years of experience in the Internet industry, preferably in user or product operation or contact center environment.
• Able to manage speed and accuracy while adapting to a dynamic work environment.
• Passionate about social internet product-related work and demonstrates a keen interest in the field.
• Self-motivated with a positive attitude and a proactive approach to tasks.
• Flexible to work shifts.

SPH Chinese Media Group Lianhe Zaobao Digital is seeking a talented Interactive / Data Visualization Developer to join our dynamic digital storytelling team. As a key member of our team, you will have the opportunity to shape the future of digital storytelling, influence our strategies, and grow with us as we explore new frontiers in interactive content. The ideal candidate will have a passion for creating engaging, visually compelling, and data-driven interactive experiences. You will collaborate with journalists and designers to turn real world projects / data into accessible and interactive narratives. Your work will play a key role in enhancing our storytelling capabilities and engaging our audience with rich, immersive content.

We value your potential for growth and advancement, and we are committed to supporting your professional development through continuous learning opportunities and challenging projects.

Your job responsibilities include:

• Designing and developing interactive data visualizations to support digital storytelling efforts.
• Ensuring visualizations are accurate, compelling, and aligned with the story's narrative.
• Collaborating with storytellers and designers to produce interactive elements in a story.
• Working with editorial and digital teams to interpret data sets and extract meaningful insights to drive a story.
• Partnering cross-functional teams to brainstorm and develop innovative storytelling approaches.
• Providing technical expertise and guidance on best practices for data visualization and interactive content.
• Optimizing interactive elements for performance and accessibility.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Data Science, Analytics or a related field; minimally 3 years of experience in data visualization, front-end development, or a related role (you will be required to submit a portfolio to showcase your experience in developing interactive and data-driven visualizations, highlighting projects that demonstrate your technical skills and creativity)
• Effectively bilingual in English and Chinese (written and spoken) as this role supports a Chinese Publication
• Proven experience with data visualization libraries and frameworks such as D3.js, Chart.js, or similar, and in web development technologies including HTML, CSS, JavaScript, and frameworks such as React or Angular would be advantageous
• Strong proficiency in data analysis and visualization tools; strong understanding of UX/UI principles and responsive design.
• Excellent problem-solving skills and attention to detail
• Ability to communicate technical information to non-technical audiences
• Kept up-to-date with the latest trends and technologies in the field
• Ability to work independently, as well as in a team to deliver under tight deadlines

Job Description

Responsibilities:

• Responsible for formulating policies, setting standards applicable to all areas of IT/OT including hardware, software, communications and information services
• Ensure alignment of IT/OT strategy and roadmap are aligned with business objectives, requirements and global/regional IT standards
• Ensure communication and adoption of IT/OT standards and policies in the organization.
• Lead in IT/OT initiatives, projects and its implementation.
• Initiate and engage the management team in new technology projects, platform upgrades, and seek approval and buy-in.
• Act as an advisor to the management team on technology changes.
• Manage risk in data centre, infrastructure, ensuring back up plans and actions are taken at all times.
• Manage and take responsibility for IT/OT plan, budget and resource allocation.
• Responsible for the efficiency and effectiveness of the company’s technology platforms, infrastructure and systems
• Manage and meet the service level expectations of internal stakeholders and customers.
• Set performance metrics to measure service standards and expectations from stakeholders and customers.
• Ensure successful technical implementation of large and more complex information system projects in the Company.
• Take responsibility for the IT/OT Information Plan, Budget Control and Resource Plan for all relevant sites.
• Work with sector digitization/innovation managers’ site masterplan; anticipating and communicating future needs and innovation opportunities to management and service departments.
• Monitor site operations and collection of site vulnerability data, development of plans to address vulnerabilities
• Responsible for all technology system implementation, technical support and technology projects
• Lead, guide and train on people development on personnel’s competencies
• Drive organisational development by focusing on people development, organisational discipline and systemising processes and procedures.
• Engage stakeholders to advise and update on technology changes.

Requirements:

• Diploma in Information Technology / Computer Science
• Min 3 years of experience in IT/OT with 5 years at the managerial level
• Possess one of the following certifications: VMWare VCP certification (V6 and above), Azure or AWS.
• Technical knowledge of software and hardware aspects of IT/OT in areas such as data management, information systems development, computer operations and communications
• Knowledge of ITIL and Project Management would be an added advantage.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• The role will lead in the development and execution of communications projects, initiatives and global media partnerships in support of SMU's engaged city university strategic thrust.
• In enhancing SMU's brand and reputation regionally through the University's overseas centres, the role will provide support through strategic communications and media publicity planning, and work with partners on the execution of plans.
• The role will develop compelling content that clearly conveys the meaningful impact SMU makes through its education, research and global engagement, with focus on its three strategic priorities to realise SMU Vision 2025 and beyond.
• In internal communications, the role will develop strategic plans, write and oversee the preparation of SMU President's communications to the University community.
• The role will oversee the creative conceptualising, planning and production of the University's annual report and corporate newsletter.
• Other duties include conducting research, developing, writing and editing a wide variety of materials including quotes, video scripts, speeches, talking points, background materials, narratives, opinion-editorial and thought leadership pieces.
• The role will be Principal Counsel on comms and media publicity matters to School of Accountancy and School of Social Sciences, and to Office of Partnerships and Engagement, Office of Industry Engagement, International Office, Office of Overseas Centres and its affiliate offices, SMU Libraries and Dato' Kho Hui Meng Career Centre.

QUALIFICATIONS

• A bachelor's degree in journalism, English, literature, communications, creative writing, or a similar discipline.
• A master's degree is preferable.
• Minimum of 10 years of relevant experience in a similar capacity, with at least 5 years of leadership experience in managing a team.
• Be adept with working with senior management and with various stakeholders across the organization.
• Keen interest in current affairs, and geopolitical and socio-economic issues and is also intellectually curious.
• Positive attitude with the ability to pivot quickly to changes.
• A good understanding of public speaking, aware of language subtleties and always crafts speeches as well as messages with the audience in mind.
• Excellent research skills and ability to work independently.
• Strong strategic, analytical thinking skills, with demonstrated excellence in creating, articulating and presenting ideas.
• Exceptional writing, editing and oral communications skills ability to produce compelling content for internal and external audiences to achieve desired results.
• Strong leadership and organisational skills with ability to successfully manage multiple assignments simultaneously and at speed while collaborating with multiple teams across the university.
• Experience in integrated communications, including knowledge of earned, paid, owned and shared media.
• Creative, state-of-the-art communications knowledge who understands emerging technologies, communication best practices, and has a passion for exploring new methods of communicating.
• Social media proficiency, along with familiarity with web-based communication.
• Ability to remain resilient and work well under pressure as this role must deliver high-quality communications under tight deadlines, with excellent attention to detail.
• Demonstrated leadership as well as teamwork and collaboration in a professional setting.

.

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

Job Title: Programme Leader for Media

Job Type: Permanent

Location: East London

Industry: Education

Key responsibilities

In this Media lecturing job, your responsibilities will include:

1. Plan, prepare and deliver outstanding lessons to provide students with the opportunity to achieve their maximum potential in areas of Media lecturing.
2. Ensure that all lessons taught are engaging and stimulating taking into account individual needs of the students
3. Manage, develop and share resources to enhance teaching of Media and Computing
4. Monitor student progress, identify appropriate intervention strategies and adopt an appropriate actions for underachieving students where required
5. Develop and share resources for the course/subject, including maintaining effective links across the Trust for resources
6. Deliver enrichment and enhancement activities
7. Maintain comprehensive, up to date, student/course/subject records and provide information as requested in addition to fulfilling the administration and assessment requirements of the relevant examining body
8. Be responsible for the appropriate administration of exam entries
9. Ensure close liaison and good communications with other staff in matters concerning students
10. Maintain up-to-date subject knowledge, Review own professional development and maintain professional teacher standards.

Skills & experience

• Right to Work & Enhanced Adult/Child DBS dated within the last 3 months or on the update service
• A UK recognised teaching qualification, such as a PGCE, DTLLS, Cert Ed, or equivalent is essential
• Experience of delivering the subject.
• A degree in the related field is essential

If you are interested in working in the Media lecturing field in the East London area, please apply to this advert with a CV today and a consultant will contact you!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Provide regional marketing leadership to help hotels drive marketing capability and optimise hotel performance, through the delivery of global, regional and local initiatives, in accordance with Minor objectives and regional priorities.

Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels team members always find new ways to look after the business, their guests, and their colleagues.  Within this, the key responsibilities for this position are to:

• Define Field Marketing and Communications value proposition and strategy with a clear roadmap for Minor ASIA
• Act as a leader of Field Marketing in ASIA, create and deliver integrated and scalable solutions across the region and divisions
• Develop, deliver and lead in-market cost efficient Field Marketing and Communications (incl. social) solution for ASIA
• Partner with other regional Field Marketing and Communications teams, commercial, revenue mgmt. and hotel OPs leaders to identify performance needs and opportunities to support markets to drive performance
• Work with commercial and hotel teams on cluster hotel initiatives to find efficiencies and scalable solutions
• Serve as the primary lead in the management of hotel-based Marketing and Communications solutions focused on driving revenue and brand loyalty from guests and members that increase our share of wallet and drive revenue performance at the hotel level
• Integrate and drive effective utilization and localization of global and regional initiatives and standards into hotels to achieve targets and ensure on-property activation
• Build hotel marketing and communications capability by developing and launching the appropriate training (i.e. crisis management), tools, best practices and processes
• Information and intelligence gathering and sharing on customers, campaign performance, market and competitors
• Support value for key owners with marketing and communications/media relationships and networks in region
• Responsible for local partner marketing development and activation. Evaluate all partnership opportunities and identify gaps/priorities.
• Regular hotel marketing updates & communication. Aware of Minor Global, ASIA and Division level campaigns, and ensures these are leveraged by hotels in region to activate key segments/regions

As a unified communications for enterprise and contact centre telecommunications, the Developer is responsible for all technical requirements during project implementation. This involves scheduling, planning, forecasting, resourcing and management to ensure project accuracy and quality from conception to completion.

Key Responsibilities:

• Research, design, implement and manage software programs
• Develop application for contact centres
• Identifying areas for modification in existing programs and subsequently developing these modifications
• Writing and implementing efficient code
• Determining operational practicality
• Install and Maintain Information and Communications Technology (ICT) Solutions in networking and contact center settings
• Maintaining and upgrading existing systems
• Training users
• Support network Infrastructure, daily system operation check, schedule backup and preventive maintenance
• Coordinate job requests and update the project manager on all related project matters
• Ensure all the required project documentation is performed accordingly
• Assist in case escalation to product principal while ensuring minimal disruption to operations and maintaining high quality standards

Requirements:

• Diploma / Higher NITEC / NITEC in IT or Professional Certification in related field
• Fresh graduates in related field will be considered for this role as training will be provided
• Possess knowledge of programming languages such as C#, Java, JavaScript, jQuery, Microsoft SQL and Dot NET
• Familiar with Web Applications: Angular, HTML, CSS, MVC and REST APIs
• Experience in SDLC Project Delivery, Spring & Agile Methodology
• Understanding in IT infrastructure, networking setup and Contact Center environment will be added advantage
• Possess effective communication skills
• Ability to manage project stakeholders

IVR Requirements:

• Familiar with TomCat deployment
• Knowledge in Java, Eclipse development tool

Leadership and strategy Lead the media and communications team, setting agreed programmes of work andobjectives in line with the overall communications strategy. Advise senior colleagues, including the Trust Board, on strategic communications and relatedissues, writing briefs and reports for senior colleagues. Provide advice and guidance to the Trust Board, Chief Executive and the senior leadershipteam in accordance with current legislation, NHS initiatives, DHSC guidance andcommunications best practice. Be an active participant in developing the departments annual strategic plan, and otherplanning as required. Be the accountable lead for managing media relations activity that builds the Trustsreputation as a leading organisation within the NHS, ensuring media activity is in line with theTrusts overall media relations strategy and that maximum exposure is obtained. Connect with peers across the South East London Integrated Care System (and beyond) tosituate South London and Maudsley in the broader narrative of improving healthcare and livesin south east London. Be aware, promote the investigation of, and where beneficial, encourage the adoption of newand emerging technologies and media platforms. Audit all activity on an ongoing basis and devise and implement action plans to make required improvements. Work with the Director of Communications and Engagement to manage risks. Management (including finance and resources) Directly line-manage the Senior Communications Manager, Communications Assistant, andcontractors including performance, annual leave and sick leave. Responsible for the day-to-day management and direction of the Media and Campaigns teamand providing departmental cross cover when required to support resilience. Management of recruitment activity for any vacant posts within the team, ensuring compliancewith training etc. Budgetary responsibility, allocating financial and staff resources to projects, managing spend for projects and delivering projects within the agreed and allocated resources and in accordance with the Trusts instructions. Constantly strive for value for money and greater efficiency in the use of these budgets and toensure that they operate in recurrent financial balance year on year. Responsibility for tracking expenditure on communication and media activities and providingreports to the Director of Communications and Engagement, as required. Manage third parties (such as suppliers) to ensure deliverables are met in a timely mannerand within budget. Ensure administrative and financial integrity as expected within a public sector organisationfollowing Trust and national guidance. Media management To deliver media creative and proactive media relations activity that builds the Trustreputation as a leading organisation within the NHS, within and beyond the sector includingnationally and internationally. Horizon scan for opportunities for the Trust to raise its profile externally, including regionaland national initiatives and events, within and beyond the sector. Protect the reputation of the Trust by pre-empting negative news stories and managingmisinformation from external sources, taking appropriate action to rectify with members of themedia and the public. Take, and be accountable for, decisions on reputation management, in order to support the Trust Board and senior managers. Lead on media management for the Trust including agreeing proactive and reactive lines Provide advice, guidance and media relations support to serious incident investigations andinquests. Manage the reputation of the organisation, advising senior managers and frontline staff Analyse, interpret and present data to highlight issues, risks and support decision making withregards to reputation and media management. Brief the Executive and Senior Management teams on any potential media and reputationalissues. Develop communications handling plans for sensitive media issues including, but not limitedto, serious incidents (both clinical and non-clinical), incidents involving patients and high-profile complaints. Develop and deliver crisis communications media handling plans and direct the involvementof the wider communications team in the delivery of these. Act as a spokesperson for the Trust if appropriate and required. This would include leading internal and external events and managing contentious issues. Internal communications To maintain and develop internal communications that measurably inform and inspire ourcolleagues, in line with the organisations strategic priorities. To lead on the strategic aspects of internal communications, including the development,delivery and evaluation of strategies and plans, advising both the team and seniormanagement of key messages, channels and actions. To develop, maintain and audit our internal communications channels, devising and deliveringcontent and ensuring plans are in place to support the team to deliver effectively. To be the lead operational responsible officer for internal communications activities, includingour various regular internal publications. To use specialist expertise to influence and persuade senior colleagues on a wide range ofcomplex communications issues. Engage actively with colleagues across the Trust, using a range of methods, to monitor andimprove the effectiveness of our internal communications. Encourage the internal communications team to be creative and ambitious, alert to bestpractice and effective techniques from any sector. Ensure the Trust's values are embedded and expressed in all activities and underpin allinternal messages. Stakeholder engagement To establish and maintain effective co-operative working relationships with all stakeholdergroups, internally and externally, including HR and OD teams, staff networks, local councils,partner organisations etc. Build a network of stakeholders that can be called on in relation to proactive and reactivemedia enquiries. Be visible to colleagues as the key point of contact for internal communications, one withwhom they will actively wish to share their views and content. Work positively and collaboratively with colleagues at all levels, up to and including theExecutive Team. To advise and take decisions in relation to informal engagement and formal consultationactivities as part of service developments and organisational change. Project management To prioritise, plan and allocate resources (including budgets and staffing) for the delivery ofkey communications and media activities and projects. To apply measurement criteria and tools and evaluate communications and media activityand outcomes in line with project briefs. Information Resources To produce and/or assist in the preparation of reports and, where necessary, attend relevantmeetings with internal and external stakeholders to deliver those reports and advise oncommunications and media issues. To prepare briefings for regulatory, advisory bodies or internal stakeholders in respect ofupdating them on complex issues on an ad hoc basis as requested by the Director ofCommunications and Engagement. To analyse complex statistical data to inform the development of communications strategies,plans and reports. To undertake annual audits and surveys and utilise other feedback techniques to evaluate the communications function both internally and externally, reporting findings and recommendations for improvement to the Executive Management Team and SeniorLeadership Team. Research and Development To be responsible for keeping up-to-date with best practice and new techniques in mediarelations. To keep up to date with national policy, new health initiatives and partner organisations strategies Keep up to date with new and emerging technologies and platforms Training and Development To undertake mandatory and statutory training as required by Trust policy. To contribute and commit to undertaking an annual Development Review/appraisal. To undertake personal development as identified in the Personal Development Plan (PDP). To train colleagues at all levels across the Trust in PR skills, particularly in media handlingand social media, as required. General This is not an exhaustive list of duties and responsibilities, and the postholder may berequired to undertake other duties which fall within the grade of the job, in discussion with themanager. This job description will be reviewed regularly in the light of changing service requirementsand any such changes will be discussed with the postholder. The postholder is expected to comply with all relevant Trust policies, procedures andguidelines The postholder is responsible for ensuring that the work that they undertake is conducted in amanner which is safe to themselves and others, and for adhering to the advice andinstructions on Health and Safety matters given by Manager(s). If postholders consider that ahazard to Health and Safety exists, it is their responsibility to report this to their manager(s). We are an equal opportunities employer. It is the policy of the Trust to ensure that no user of the service, past, present or future employee, or job applicant, receives less favourable treatment on the grounds of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex, sexual orientation; in line with the Trust's Equality and Diversity Strategy. Other This post holder will be responsible for taking part in the media on call rota out of hours andensure they proactively keep themselves up-to-date with PR issues, social media, mediahandling and support other staff to identify and manage any gaps in skills. The post holder will occasionally be exposed to distressing situations which may includesuicides and absconds as well as dealing with sensitive staffing issues and managingcommunications, particularly with the media, in times of crisis.

We are seeking a dynamic and experienced Assistant Director of Media and Campaigns to join our communications senior leadership team. In this pivotal role, you will shape and execute our communications strategy, enhancing our public profile and ensuring clear, effective messaging across all of our internal and external channels.

You will be committed to bringing our values to life, producing exceptional communication campaigns and a collaborative leader that can build relationships and inspire their team. You will also be confident working in a complex and fast paced environment with high levels of public and media scrutiny.

Join us in making a meaningful impact on mental health in our community.
• To oversee the development, delivery and evaluation of media, internal communications and campaign plans that support the Trust’s strategic objectives and build the Trust’s reputation as a leading organisation within the NHS, ensuring that activity is in line with the Trust’s overall communications and engagement strategy.
• To ensure that relationships with key stakeholders are maintained and proactively developed.
• To oversee the development and delivery of communications and engagement plans to support major trust-wide projects, providing leadership and expert advice, ensuring communications plans align with broader communications strategies including staff engagement and involvement programmes.
• To work with senior managers to identify and develop communications campaigns to support the organisation in meeting its strategic objectives, providing strategic advice and expertise to enable opportunities for feedback, involvement and contribution to decision-making.
• To ensure that all communications materials and channels help build the Trust’s reputation as a leading organisation within the NHS, that they are correctly tailored for the appropriate target audiences, including hard to reach audiences, and are in line with the Trust’s overall communications strategy.
• To ensure the Trust brand and visual identity are protected, including supporting other staff in the correct application of corporate style guidelines, ensuring compliance and addressing inconsistencies.

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family.

We want you to feel like you are part of a close knit team at South London and Maudsley. It’s important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer.

Some of our benefits include:
• Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package, which is dependent on the role and length of service
• Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing
• Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
• Car lease, our staff benefits from competitive deals to lease cars
Accommodation, our staff benefits from key-worker housing available which is available on selected sites

NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

Other benefits include:
• Counselling services
• Wellbeing events
• Long service awards
• Cycle to work scheme
• Season ticket loan
• Childcare vouchers
• Staff restaurants
Leadership and strategy
• Lead the media and communications team, setting agreed programmes of work and
objectives in line with the overall communications strategy.
• Advise senior colleagues, including the Trust Board, on strategic communications and related issues, writing briefs and reports for senior colleagues.
• Provide advice and guidance to the Trust Board, Chief Executive and the senior leadership team in accordance with current legislation, NHS initiatives, DHSC guidance and communications best practice.
• Be an active participant in developing the department’s annual strategic plan, and other planning as required.
• Be the accountable lead for managing media relations activity that builds the Trust’s reputation as a leading organisation within the NHS, ensuring media activity is in line with the Trust’s overall media relations strategy and that maximum exposure is obtained.
• Connect with peers across the South East London Integrated Care System (and beyond) to situate South London and Maudsley in the broader narrative of improving healthcare and lives in south east London.
• Be aware, promote the investigation of, and where beneficial, encourage the adoption of new and emerging technologies and media platforms.
• Audit all activity on an ongoing basis and devise and implement action plans to make required improvements. Work with the Director of Communications and Engagement to manage risks.
Management (including finance and resources)
• Directly line-manage the Senior Communications Manager, Communications Assistant, and contractors including performance, annual leave and sick leave.
• Responsible for the day-to-day management and direction of the Media and Campaigns team and providing departmental cross cover when required to support resilience.
• Management of recruitment activity for any vacant posts within the team, ensuring compliance with training etc.
• Budgetary responsibility, allocating financial and staff resources to projects, managing spend for projects and delivering projects within the agreed and allocated resources and in accordance with the Trust’s instructions.
• Constantly strive for value for money and greater efficiency in the use of these budgets and to ensure that they operate in recurrent financial balance year on year.
• Responsibility for tracking expenditure on communication and media activities and providing reports to the Director of Communications and Engagement, as required.
• Manage third parties (such as suppliers) to ensure deliverables are met in a timely manner and within budget.
• Ensure administrative and financial integrity as expected within a public sector organisation following Trust and national guidance.
Media management
• To deliver media creative and proactive media relations activity that builds the Trust
reputation as a leading organisation within the NHS, within and beyond the sector – including nationally and internationally.
• Horizon scan for opportunities for the Trust to raise its profile externally, including regional and national initiatives and events, within and beyond the sector.
• Protect the reputation of the Trust by pre-empting negative news stories and managing
misinformation from external sources, taking appropriate action to rectify with members of the media and the public.
• Take, and be accountable for, decisions on reputation management, in order to support the Trust Board and senior managers.
• Lead on media management for the Trust including agreeing proactive and reactive lines
• Provide advice, guidance and media relations support to serious incident investigations and inquests.
• Manage the reputation of the organisation, advising senior managers and frontline staff
• Analyse, interpret and present data to highlight issues, risks and support decision making with regards to reputation and media management.
• Brief the Executive and Senior Management teams on any potential media and reputational issues.
• Develop communications handling plans for sensitive media issues including, but not limited to, serious incidents (both clinical and non-clinical), incidents involving patients and high-profile complaints.
• Develop and deliver crisis communications media handling plans and direct the involvement of the wider communications team in the delivery of these.
• Act as a spokesperson for the Trust if appropriate and required. This would include leading internal and external events and managing contentious issues.
Internal communications
• To maintain and develop internal communications that measurably inform and inspire our colleagues, in line with the organisation’s strategic priorities.
• To lead on the strategic aspects of internal communications, including the development,
delivery and evaluation of strategies and plans, advising both the team and senior
management of key messages, channels and actions.
• To develop, maintain and audit our internal communications channels, devising and delivering content and ensuring plans are in place to support the team to deliver effectively.
• To be the lead operational responsible officer for internal communications activities, including our various regular internal publications.
• To use specialist expertise to influence and persuade senior colleagues on a wide range of complex communications issues.
• Engage actively with colleagues across the Trust, using a range of methods, to monitor and improve the effectiveness of our internal communications.
• Encourage the internal communications team to be creative and ambitious, alert to best
practice and effective techniques from any sector.
• Ensure the Trust's values are embedded and expressed in all activities and underpin all
internal messages.
Stakeholder engagement
• To establish and maintain effective co-operative working relationships with all stakeholder groups, internally and externally, including HR and OD teams, staff networks, local councils, partner organisations etc.
• Build a network of stakeholders that can be called on in relation to proactive and reactive media enquiries.
• Be visible to colleagues as the key point of contact for internal communications, one with whom they will actively wish to share their views and content.
• Work positively and collaboratively with colleagues at all levels, up to and including the Executive Team.
• To advise and take decisions in relation to informal engagement and formal consultation activities as part of service developments and organisational change.
Project management
• To prioritise, plan and allocate resources (including budgets and staffing) for the delivery of key communications and media activities and projects.
• To apply measurement criteria and tools and evaluate communications and media activity and outcomes in line with project briefs.
Information Resources
• To produce and/or assist in the preparation of reports and, where necessary, attend relevant meetings with internal and external stakeholders to deliver those reports and advise on communications and media issues.
• To prepare briefings for regulatory, advisory bodies or internal stakeholders in respect of updating them on complex issues on an ad hoc basis as requested by the Director of Communications and Engagement.
• To analyse complex statistical data to inform the development of communications strategies, plans and reports.
• To undertake annual audits and surveys and utilise other feedback techniques to evaluate the communications function both internally and externally, reporting findings and recommendations for improvement to the Executive Management Team and Senior Leadership Team.
Research and Development
• To be responsible for keeping up-to-date with best practice and new techniques in media relations.
• To keep up to date with national policy, new health initiatives and partner organisations strategies
• Keep up to date with new and emerging technologies and platforms
Training and Development
• To undertake mandatory and statutory training as required by Trust policy.
• To contribute and commit to undertaking an annual Development Review/appraisal.
• To undertake personal development as identified in the Personal Development Plan (PDP).
• To train colleagues at all levels across the Trust in PR skills, particularly in media handling and social media, as required.
General
• This is not an exhaustive list of duties and responsibilities, and the postholder may be required to undertake other duties which fall within the grade of the job, in discussion with the manager.
• This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the postholder.
• The postholder is expected to comply with all relevant Trust policies, procedures and guidelines
• The postholder is responsible for ensuring that the work that they undertake is conducted in a manner which is safe to themselves and others, and for adhering to the advice and instructions on Health and Safety matters given by Manager(s). If postholders consider that a hazard to Health and Safety exists, it is their responsibility to report this to their manager(s).
• We are an equal opportunities employer. It is the policy of the Trust to ensure that no user of the service, past, present or future employee, or job applicant, receives less favourable treatment on the grounds of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex, sexual orientation; in line with the Trust's Equality and Diversity Strategy.
Other
• This post holder will be responsible for taking part in the media on call rota out of hours and ensure they proactively keep themselves up-to-date with PR issues, social media, media handling and support other staff to identify and manage any gaps in skills.
• The post holder will occasionally be exposed to distressing situations which may include suicides and absconds as well as dealing with sensitive staffing issues and managing communications, particularly with the media, in times of crisis.


This advert closes on Wednesday 21 Aug 2024