This role will run middle office operations initiatives for the alternative arm of State Streets largest IMS Client.
Job Duties and Responsibilities
Core Competencies
- Fuel Innovation- Capitalize on new ideas to reinvent ourselves and the business
- Act Globally - Understand different perspectives and cultures to align management practices to fulfill business strategy
- Client Focus & Consultation - Provide excellent service and build strategic client partnerships based on knowledge of their needs and by exceeding mutual expectations
- Problem Solving & Decision Making - Develop solutions and provide counsel to ensure effective decisions are reached by employing timely, rigorous and logical analysis
- Manage Execution - Deliver flawless execution of work products through effective plans, clear priorities and developed process management methods to ensure all resources function at optimal levels
- Quality & Risk Management - Drive high quality outputs and ensure that organizational risks are managed through embedding effective controls
Individual Accountabilities
- Ability to lead and manage a team ensuring development and growth of skills
- Ability to lead Client on-boarding and/or large project implementations
- Product expert for Centre of excellence. Comprehensive and demonstrated knowledge of overall process and operating models
- Develop and deliver training/coaching
- Subject matter expert for corporate committees and initiatives
- In depth knowledge of the Alternative asset class and the multiple internal and external dependencies required to successfully support initiatives to the end client delivery
- Experience in leading global organizations. Experience in or exposure to Fund Accounting, Custody, Financial Reporting, Recon, Fund Operations, Trade Processing, Middle Office, Risk Oversight, Relationship Management, Automation and Management Reporting are required
- Lead and manage a consistent high quality service delivery to the client across all Service functions, working closely with GS Client Executive & Client Service Teams
- Exercise discretion and judgment with respect to matters of significance
- Collaborate with internal and external groups to identify, analyse and proactively resolve issues
- Encourage suggestions for, and implementation of, continuous improvements to core products and services
- Help others adapt to new values, attitudes, norms and behaviours that support new ways of doing work and limiting risk
Shared Accountabilities
- Effectively interact with internal and external clients to provide support on a global basis
- Effective communication to resolve complex issues and support implementation of process improvements
- Develop effective relationships with peers by sharing expertise with colleagues and other departments
- Cultivate effective relationships with our internal and external global partners
- Share responsibility for participating in corporate committees and initiatives
- Share expertise with colleagues and other departments
- Share coaching and development of staff with manager
- Develop and maintain procedures
- Act in accordance with Risk Excellence as part of our Way Ahead foundation
Education, Experience and Key Skills
- Bachelor’s Degree in technology, finance, business or equivalent
- 10 years of related financial services experience
- Project management/Business Analysis/Client Solutions expertise required
- Strong Bank Loans Product Knowledge a plus
- An understanding of Change Management
- Ability to evaluate and analyse complex data
- Experience in Middle or Back Office Core Operations an advantage
- Experience in documentation of Operational processes
- Direct client facing experience
- Strong analytical and solid time management skills, able to prioritize & meet tight deadlines
- Strong communication and interpersonal skills
- Agile project methodology experience and testing support experience is preferred
- An understanding of in house applications an advantage – WSO, RKS, GTM, MTEX, TIER, MCH, ESP
- Team Player with can-do attitude
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse
backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
Salary Range:
$120,000 - $202,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
