What to expect:

• Responsible for defining QA and Testing processes/practices (e.g. Test Management, Defects Management, Code Quality), QA metrics, management tools, and test automation strategy across agencies and curating relevant and suitable Testing Courses.
• Coach Govt IT Business Analysts and end users from the government agencies on QA and testing processes/practices and test management tools to the IT teams and end users in the government agencies.
• Be part of the team at selected projects at the government agencies:
  • Champion and drive product quality and QE practices in an agile/waterfall project delivery
  • Collaborate with multiple internal and external stakeholders to ensure that the product is built right

How to succeed:

• Degree in software engineering, computer engineering, electrical engineering, or infocomm-related discipline.
• At least 5 years of experience creating and implementing test strategies for systems in an agile development environment.
• In-depth knowledge of various test types, test levels, testing techniques and methodologies, and test automation.
• A strong understanding of test-driven development (e.g. ATDD), continuous integration and continuous delivery both in principle and in practice.
• Hands-on test automation experience and experience in integrating test automation into the Continuous Integration chain as well as certification in Testing and Software Quality Assurance will be a bonus.
• Organised, methodical, and meticulous in planning, management and execution.
• Team player who is self-motivated, independent, proactive, quality-conscious, customer-oriented and results-oriented.
• Excellent writing skills, good verbal communication skills and good presentation skills.
• Strong foundation in test methodologies, good analytical skills, attention to detail and problem solving.

Email to: hr_admin@acpcomputer.edu.sg (110-001-Software Quality Engineer (GPO))

Join Our Team of Healthcare Heroines!

Are you ready to make a difference in people's lives? Do you have a passion for caring and a desire to be a part of a dedicated team of healthcare professionals? If so, we have an exciting opportunity for you! We are recruiting on behalf of MyQueen.

About My Queen:

At My Queen, we believe that every woman deserves the royal treatment after childbirth. Our quintessential women, representing the epitome of modernity, inspire us to create a haven of maternal wellness unlike any other. From the moment they step through our doors until they cradle their precious bundles of joy, we offer unwavering support, care, and guidance. With cutting-edge facilities and a team of healthcare assistants, we aim to set new standards in prenatal and postpartum care, catering to the unique needs of every queen who graces us with her presence. We believe in a Happy Mum, a Happy Baby.

To learn more about what we do, please watch this video or visit our website.

We have also appeared on Channel New Asia, Channel 8 News, Lianhe Zaobao and Yahoo

What to Expect:

Baby Care Duties Include:

• Cleaning, bathing and changing of diapers
• Feeding/Assist in feeding of babies
• Taking note of babies’ temperature, feeding pattern, mental/physical behaviour, and/or other necessary information
• Monitoring of babies’ growing progress
• Guide parents in infection control and baby safety measurements
• Ensure Baby Safety
• Umbilical Care
• Oral and Eye Care
• Assist in any other duties as required by the supervisor or manager

Mummy Care Duties Include:

• Monitoring of Mummies' recovery progress
• Guiding mummies in breastfeeding
• Guiding mummies in baby care techniques
• Assist mothers in understanding and coping with postnatal conditions
• Assist in any other duties as required by the supervisor or manager

Benefits:

• Lunch and Dinner will be provided for Day Shift
• Night Shift and Standby Incentive
• Punctuality Incentive
• Medical Incentive
• Annual Leave
• Learning and Training Opportunities
• Staycation for Birthday in 5-Star Hotel

Care Scheme (Superior to MOH):

• You would be granted a GUARANTEED EXTRA $30,000 total on top of your monthly salary should you stay with My Queen for 5 years!
• My Queen's CARES Scheme is TWICE of MOH's scheme, which only pays out $5,000 ~ $15,000 total in 5 years!
• Apply immediately to find out more, as we have limited vacancies!

Additional Information:

• Ability to work shifts, including nights, weekends and public holidays
• Day shift: 8am - 8:30pm
• Night shift: 8pm - 8am, with night shift incentives
• 1.5 hours break included in shifts

Qualifications

• Possess certification in nursing care, infant care or other relevant courses.

A Successful Candidate should have:

• Good working attitude with ability to work in a team
• Good interpersonal skills
• Effective interpersonal and communication skills
• Independent and resourceful
• Willingness to learn and to continuously improve
• Strong mindset to remain calm and patient
• Physically fit to carry out daily tasks of carrying infants, and standing for long hours.

*Due to the nature of the job, we are only accepting female candidates who have completed their education*

What to expect:

• Responsible for defining QA and Testing processes/practices (e.g. Test Management, Defects Management, Code Quality), QA metrics, management tools, and test automation strategy across agencies and curating relevant and suitable Testing Courses.
• Coach Govt IT Business Analysts and end users from the government agencies on QA and testing processes/practices and test management tools to the IT teams and end users in the government agencies.
• Be part of the team at selected projects at the government agencies:
  • Champion and drive product quality and QE practices in an agile/waterfall project delivery
  • Collaborate with multiple internal and external stakeholders to ensure that the product is built right

How to succeed:

• Degree in software engineering, computer engineering, electrical engineering, or infocomm-related discipline.
• At least 5 years of experience creating and implementing test strategies for systems in an agile development environment.
• In-depth knowledge of various test types, test levels, testing techniques and methodologies, and test automation.
• A strong understanding of test-driven development (e.g. ATDD), continuous integration and continuous delivery both in principle and in practice.
• Hands-on test automation experience and experience in integrating test automation into the Continuous Integration chain as well as certification in Testing and Software Quality Assurance will be a bonus.
• Organised, methodical, and meticulous in planning, management and execution.
• Team player who is self-motivated, independent, proactive, quality-conscious, customer-oriented and results-oriented.
• Excellent writing skills, good verbal communication skills and good presentation skills.
• Strong foundation in test methodologies, good analytical skills, attention to detail and problem solving.

Email to: hr_admin@acpcomputer.edu.sg (110-001-Software Quality Engineer (GPO))

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website development, and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.

Job Description:

● Work with the supporting vendors and government agencies to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
● Conduct research on emerging technologies that can optimize and accelerate the project delivery.
● Ensure all required testing documentation are in place as part of production preparation checks.
● Drive and advocate continuous improvement in testing practices and tools.

Job Requirements:

● Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
● Minimum 3 years’ experience in application exploratory testing and regression test automation
● Understanding of Web-based project test methodology, test environments, bug life cycle, and frequent code release deployment QA support
● Create, review and/or support test automation strategies and implementations
● Experience working with highly trafficked, scalable Web applications
● Troubleshooting/debugging skills
● ISTQB, CSQA, CSTP or other relevant certification
● Experience with Katalon Recorder and/or Katalon Studio or equivalent
● Advanced knowledge of common desktop and mobile browser technology

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

About MyQueen:

We are seeking for dynamic and creative individual to join us as our Sales & Marketing Executive for our subsidiary,My Queen. My Queen is the 1st prenatal and postpartum wellness centre located in Sentosa, supported by a medical team. We aspire to provide prenatal and postpartum care for our quintessential women, to empower and support modern women in their maternal journey.

We strive to educate our mummies on topics varying from breast care to infant care. Marrying modern knowledge and traditional cultural insights by maternal-infant experts, we would like to deliver a blended maternal care model that emphasizes parental bonding and positive emotional wellbeing. We believe in a Happy Mum, a Happy Baby.

To learn more, please watch a short video about what we do here or visit our website here.

We have also appeared on Channel New Asia, Channel 8 News, Lianhe Zaobao and Yahoo.

As our Sales & Marketing Executive, you must have a passion towards marketing and embracing latest technology tools to engage our prospects and customers.

You will be involved in campaign ideation, planning, implementation, measurement of progress, and optimization process. You would need to be tech-savvy to enhance our brand awareness via digital tools. You should be proficient in English and Chinese to manage our company’s bilingual website.You will be a strong advocate for My Queen’s vision and mission, and a passionate role- model in women’s wellbeing.

If this challenging role is something that you are looking for, send in your application right away. We will love to meet you.

• Assist in the formulation of marketing strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, WeChat, Weibo etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online blogs and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Improve user experience in the company’s website
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insights in online marketing trends and keep strategies up-to-date
• Cold calling to potential customers; closing sales and working with the customers through the closing process;
• Meeting all quotas for cold, active, inactive calls, appointments, and meeting or exceeding annual sales goals; and
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.

A Successful Candidate should have:

• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Good knowledge of web analytics tools (e.g. Google Analytics, WebTrends etc.)
• Experience with creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills
• Proficient communicating both English and Chinese
• Minimally Diploma in marketing or relevant field

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said Notice as well.

We are seeking dynamic and creative individual to join as our Digital Marketing Executive for our subsidiary, My Queen. My Queen is the 1st prenatal and postpartum wellness centre located in Sentosa, supported by a medical team. We provide prenatal and postpartum care for our quintessential women, to empower modern women in, and their maternal journey. You must have a passion for all things marketing and technology. You will be involved throughout the campaign ideation, planning, implementation, measurement, and optimisation process.

The ideal candidate will have a passion for all things relating to marketing and technology. You should be proficient in English and Chinese to manage our company’s bilingual website. You should be well versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaigns.

If this challenging role is something that you are looking for, send in your application right away. We will love to meet you.

Responsibilities

• Assist in the formulation of marketing strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, WeChat, Weibo etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online blogs and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Improve user experience in the company’s website
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insights in online marketing trends and keep strategies up-to-date

Requirements

• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Good knowledge of web analytics tools (e.g. Google Analytics, WebTrends etc.)
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills
• Proficient communicating both English and Chinese
• Minimally Diploma in marketing or relevant field

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said Notice as well.

Email to: businessconsultant@acpcomputer.edu.sg (ICT Executive, 18 June 2024)

About ACP

ACP is the leading provider of learning management systems (LMS), e-learning, website development, and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Are you passionate about leveraging technology to enhance education and empower students? An exciting opportunity awaits as we seek an experienced and dynamic ICT executive to join our team on secondment to Ministry of Education (MOE) schools. In this role, you will play a pivotal role in integrating cutting-edge educational technologies into the learning environment, fostering innovation, and ensuring that both educators and students are well-equipped to thrive in the digital age.

(Please note that we are only hiring Singaporeans and PRs because our ICT Executives will be deployed into MOE School environments.)

When you come on board, you will be expected to perform:

Managing ICT Systems

1. Personalised Digital Learning Programme (PDLP) Device Management Application (DMA) Portal
2. Assets and Inventory Management System
3. eAnnouncement Broadcasting System

Performing Daily Checks and Implementation

1. Provide technical support to staff and students for iPad personal learning device (PLD)
2. Liaise with iPad PLD vendor for repair or replacement of students’ iPad
3. Liaise with DMA vendor for any technical support for students’ DMA
4. Monthly or Ad-Hoc Wall-to-wall inventory checks
5. Assist HOD ICT in MOE-initiated rollouts and projects
6. Ensure classroom AV and IT equipment are in working order for daily teaching and learning
7. Assist Desktop Engineers (DE) in handling Schools SOE troubleshooting issues
8. Assist HOD ICT in procurement of ICT Equipment and Services
9. Gather information and feedback from staff on ICT needs and requirements.
10. Propose solutions to the need to replace or upgrade ICT Equipment
11. Propose specifications for invitation to quote on Gebiz (with the help of the administrative manager (AM) and HOD / ICT in accordance with School Procurement Guidelines)
12. Meeting up with vendors for clarification
13. Maintain proper documentation of the various ICT purchases and loans to staff and students

Maintenance of ICT Facilities and Equipment

1. Work with DEs on all issues related to ICT facilities, such as Computer Laboratories and IT Rooms
2. Work with DEs on preparation of ICT facilities and equipment for Laboratories, IT Rooms, PCs and teachers’ notebooks, visualizers, projectors, etc
3. Work with DEs on all issues related to ICT equipment in the school
4. Regular checks on the Log in-out Files in Open Access Computer Labs, Monitoring the Usage of ICT facilities and equipment
5. Liase with external contractors to maintain AV/IT equipment

Administrative Matters

1. To advise teachers and students on the use of ICT for projects and presentations.
2. To coordinate and assist teachers in the conduct of the AV activities (providing AV support).
3. To assist in maintaining and updating the school website, PDLP microsite and FHBL Dashboard
4. To advise teachers on software solutions which will solve their problems
5. To be involved in the integration of ICT into curriculum, instruction and assessment.
6. Deploy booked iOS devices to classrooms.
7. Maintain the booking of resources on an online portal.
8. Design of PDLP posters and newsletters.

Miscellaneous

1. To provide additional support to school for important events such as video recording, photography, and AV support
2. To provide support for school’s presentation during major events
3. To assist in distribution and setting up of ICT equipment
4. To provide services for school functions on computer-related matter

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Are you passionate about audio-visual technology and enjoy supporting the needs of a dynamic school environment? We are looking for a dedicated AV Executive to join our team. You will play a crucial role in ensuring the smooth operation of all AV systems, supporting school events, and enhancing the teaching and learning experience through effective AV solutions.

Key Responsibilities:

• Troubleshoot and maintain various AV equipment such as visualisers, projectors, speakers, control panels, switchers, and mixers.
• Oversee and manage AV systems in special rooms, including auditoriums, ensuring smooth operation of sound control panels, microphone setups, and matrix systems.
• Provide technical support and advice for live-streaming and video conferencing for school events.
• Integrate AV solutions with school IT systems and ensure seamless functionality across platforms.
• Manage AV assets, including maintenance, replacement, and inventory.
• Support school events by managing AV setup and providing technical assistance.
• Provide training to staff and students on the use of AV equipment.

About ACP

Established in 1997, ACP originated as an Education Technology Service Provider, driven by a vision to integrate technology into classroom education for Singaporean students. Over time, we've adapted to the changing technological landscape, expanding our offerings and services. At our core, we remain dedicated to training individuals across corporate, adult, and student demographics. Leveraging our extensive experience in classroom instruction, we've crafted specialized online platforms for trainers, ensuring a tailored approach to meet their unique requirements.

Recognizing the significance of both training and learning, we continuously refine our methodologies and delivery techniques to enhance learner engagement. Customer satisfaction stands as a pillar of our philosophy, underscored by our attainment of the ISO 9001 certification in 2010, marking us as the inaugural small-medium enterprise (SME) to achieve this milestone. Upholding the ISO 9001:2015 QMS standard, we prioritize customer-centric practices and safety, recently securing bizSAFE Level 3 certification.

Collaborating with esteemed partners like SingTel, Adobe, Microsoft, Articulate, and others, we forge strategic alliances within the ICT sector, fostering mutual success. While initially rooted in Singapore, our footprint now extends to the Philippines, China, and Indonesia, championing Singapore's reputation internationally. ACP remains steadfast in supporting Singapore's global presence while delivering top-notch educational technology solutions.

Roles and responsibilities:

1. Recruitment (~50%)

• Oversee the recruitment and management of various full-time positions, including ICT trainers, software developers, and healthcare assistants, as well as facilitating mid-career traineeships and internships.
• Lead comprehensive recruitment processes from start to finish, encompassing tasks like candidate sourcing, conducting interviews, assessing qualifications, and executing initial interview rounds.
• Deliver constructive feedback and assessments of candidates post-initial interview rounds to hiring managers, internal stakeholders, or external stakeholders as needed.
• Sustain a robust talent pool, ensuring a readily available resource of potential candidates for future requirements.

2. HQ and Seconded Staff Management and Support (~35%)

• Coordinate the strategic deployment, relocation, and succession planning of seconded personnel to ensure seamless continuity at client sites.
• Oversee employee advancement, fostering a vibrant and efficient company culture while monitoring individual progress.
• Address HR inquiries from colleagues and manage grievance cases when necessary.
• Contribute to monthly payroll activities and facilitate government program claims (e.g., traineeships) for optimal operational support.

3. Overseeing and optimizing training initiatives (~15%)

• Collaborate extensively with internal stakeholders to implement HR initiatives aimed at enhancing company performance and fostering increased efficiency among employees.
• Assess the training requirements of new hires and actively guide them through the necessary training programs.
• Regularly interact with colleagues to evaluate their needs and recommend training when required.

Requirements:

• A Degree or Diploma in Human Resource Management, Social Sciences, or a related field.
• Possess a minimum of 1 year of relevant work experience; however, applicants lacking relevant experience are welcome to apply and will be evaluated on an individual basis.
• Should feel at ease collaborating with various stakeholders.
• Key attributes required are the ability to work independently and in a team, accountability, task-oriented focus, and adeptness in multitasking.
• Only Singaporeans or PRs need to apply.
• Interested applicants, please apply through the portal here on MyCareersFuture.

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website development, and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.

Job Description:

● Work with the supporting vendors and government agencies to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
● Conduct research on emerging technologies that can optimize and accelerate the project delivery.
● Ensure all required testing documentation are in place as part of production preparation checks.
● Drive and advocate continuous improvement in testing practices and tools.

Job Requirements:

● Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
● Minimum 3 years’ experience in application exploratory testing and regression test automation
● Understanding of Web-based project test methodology, test environments, bug life cycle, and frequent code release deployment QA support
● Create, review and/or support test automation strategies and implementations
● Experience working with highly trafficked, scalable Web applications
● Troubleshooting/debugging skills
● ISTQB, CSQA, CSTP or other relevant certification
● Experience with Katalon Recorder and/or Katalon Studio or equivalent
● Advanced knowledge of common desktop and mobile browser technology

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Responsibilities

Manage the day-to-day running of application systems, for example:

• oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.
• manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.
• work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.
• manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.
• plan, execute and support system implementation, software/hardware upgrades and security patches.
• perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.
• monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.
• work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.
• identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.
• develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

• providing estimated costs and timeline to implement the changes.
• securing the necessary resources to carry out the changes.
• ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.
• assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.
• overseeing the proper implementation of the changes.

Requirements

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

What to expect:

• Responsible for defining QA and Testing processes/practices (e.g. Test Management, Defects Management, Code Quality), QA metrics, management tools, and test automation strategy across agencies and curating relevant and suitable Testing Courses.
• Coach Govt IT Business Analysts and end users from the government agencies on QA and testing processes/practices and test management tools to the IT teams and end users in the government agencies.
• Be part of the team at selected projects at the government agencies:
  • Champion and drive product quality and QE practices in an agile/waterfall project delivery
  • Collaborate with multiple internal and external stakeholders to ensure that the product is built right

How to succeed:

• Degree in software engineering, computer engineering, electrical engineering, or infocomm-related discipline.
• At least 5 years of experience creating and implementing test strategies for systems in an agile development environment.
• In-depth knowledge of various test types, test levels, testing techniques and methodologies, and test automation.
• A strong understanding of test-driven development (e.g. ATDD), continuous integration and continuous delivery both in principle and in practice.
• Hands-on test automation experience and experience in integrating test automation into the Continuous Integration chain as well as certification in Testing and Software Quality Assurance will be a bonus.
• Organised, methodical, and meticulous in planning, management and execution.
• Team player who is self-motivated, independent, proactive, quality-conscious, customer-oriented and results-oriented.
• Excellent writing skills, good verbal communication skills and good presentation skills.
• Strong foundation in test methodologies, good analytical skills, attention to detail and problem solving.

Email to: hr_admin@acpcomputer.edu.sg (110-001-Software Quality Engineer (GPO))

Join Our Team of Healthcare Heroines!

Are you ready to make a difference in people's lives? Do you have a passion for caring and a desire to be a part of a dedicated team of healthcare professionals? If so, we have an exciting opportunity for you! We are recruiting on behalf of MyQueen.

About My Queen:

At My Queen, we believe that every woman deserves the royal treatment after childbirth. Our quintessential women, representing the epitome of modernity, inspire us to create a haven of maternal wellness unlike any other. From the moment they step through our doors until they cradle their precious bundles of joy, we offer unwavering support, care, and guidance. With cutting-edge facilities and a team of healthcare assistants, we aim to set new standards in prenatal and postpartum care, catering to the unique needs of every queen who graces us with her presence. We believe in a Happy Mum, a Happy Baby.

To learn more about what we do, please watch this video or visit our website.

We have also appeared on Channel New Asia, Channel 8 News, Lianhe Zaobao and Yahoo

What to Expect:

Baby Care Duties Include:

• Cleaning, bathing and changing of diapers
• Feeding/Assist in feeding of babies
• Taking note of babies’ temperature, feeding pattern, mental/physical behaviour, and/or other necessary information
• Monitoring of babies’ growing progress
• Guide parents in infection control and baby safety measurements
• Ensure Baby Safety
• Umbilical Care
• Oral and Eye Care
• Assist in any other duties as required by the supervisor or manager

Mummy Care Duties Include:

• Monitoring of Mummies' recovery progress
• Guiding mummies in breastfeeding
• Guiding mummies in baby care techniques
• Assist mothers in understanding and coping with postnatal conditions
• Assist in any other duties as required by the supervisor or manager

Benefits:

• Lunch and Dinner will be provided for Day Shift
• Night Shift and Standby Incentive
• Punctuality Incentive
• Medical Incentive
• Annual Leave
• Learning and Training Opportunities
• Staycation for Birthday in 5-Star Hotel

Care Scheme (Superior to MOH):

• You would be granted a GUARANTEED EXTRA $30,000 total on top of your monthly salary should you stay with My Queen for 5 years!
• My Queen's CARES Scheme is TWICE of MOH's scheme, which only pays out $5,000 ~ $15,000 total in 5 years!
• Apply immediately to find out more, as we have limited vacancies!

Additional Information:

• Ability to work shifts, including nights, weekends and public holidays
• Day shift: 8am - 8:30pm
• Night shift: 8pm - 8am, with night shift incentives
• 1.5 hours break included in shifts

Qualifications

• Possess certification in nursing care, infant care or other relevant courses.

A Successful Candidate should have:

• Good working attitude with ability to work in a team
• Good interpersonal skills
• Effective interpersonal and communication skills
• Independent and resourceful
• Willingness to learn and to continuously improve
• Strong mindset to remain calm and patient
• Physically fit to carry out daily tasks of carrying infants, and standing for long hours.

*Due to the nature of the job, we are only accepting female candidates who have completed their education*