Total 7 job vacancies by Education Perfect

Education Perfect is an EdTech platform designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning, assessment, and insights tools, helping them and their students reach their full potential.

As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career.

About the role

We are looking for a Customer Success Manager to join our team in Sydney. In this role, you will drive product adoption and usage among purchasing schools, manage relationships, and ensure our clients maximise the value of their subscriptions. Your efforts will preserve and grow revenue while ensuring client success.

What you will do

• Drive product adoption and usage across a portfolio of purchasing schools
• Actively manage school relationships to maximise the lifetime value of assigned accounts, ensuring client success and revenue growth
• Renewal management of owned accounts including identifying risks, invoice and subscription management
• Identify upsell opportunities and work closely with our Sales Operations team
• Manage invoices and subscriptions, ensuring unpaid invoices are addressed
• Drive your portfolio of schools to complete EP's Best Practice Course and increase webinar attendance
• Regularly connect with teachers and key decision-makers, developing positive relationships and providing proactive support and care to schools, key contacts and heads of departments
• Keep accurate records in our CRM system, maintaining up-to-date contact details and data hygiene for portfolio schools
• Ensure all classes are successfully enrolled in a timely manner
• Attend meetings and collaborate with various teams to stay informed on product developments
• Support Education Perfect platform expansion by identifying opportunities and assisting BDMs
• Use health metrics to identify at-risk schools and formulate intervention plans, including executive tasks relevant to churn mitigation and follow 'At Risk' mitigation steps
• Understand the competitive landscape and communicate local requirements to Product & Content Teams
• Develop and participate in networking opportunities to promote EP

About you

• Proven experience in customer success or account management
• Experience in the education technology sector (desirable)
• Strong ability to manage relationships and drive customer satisfaction
• Excellent communication skills, both written and verbal
• Experience in managing subscriptions and invoices
• Ability to identify and mitigate client risks
• Strong organisational skills and attention to detail
• Ability to work collaboratively with cross-functional teams
• Experience with CRM systems and data hygiene
• Proactive and results-driven with a focus on achieving targets
• Knowledge of the education sector and competitive landscape (desirable)
• Ability to develop and maintain positive relationships with key personnel
• Willingness to participate in networking events and conferences

Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we would love to still hear from you!

What we offer

• As our team is based globally, we offer both remote and flexible working arrangements
• Three extra days of annual leave during our end of year shut down period, parental leave top ups and a community service day
• EAP with unlimited sessions
• Employee referral program - $2000 when you refer a new team member
• Ongoing professional development, including opportunities to develop your career into other areas of our business and access to EPs Learning Hub 
• EP support groups - Mana Wahine, DEI, Environmental Impact and Wellness Committees
• The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community

We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.

Education Perfect is an EdTech platform designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning, assessment, and insights tools, helping them and their students reach their full potential.

As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career.

About the role

We are looking for a Customer Success Manager to join our team in Melbourne on a 12-month fixed-term contract, with the potential for extension. In this role, you will drive product adoption and usage among purchasing schools, manage relationships, and ensure our clients maximise the value of their subscriptions. Your efforts will preserve and grow revenue while ensuring client success.

What you will do

• Drive product adoption and usage across a portfolio of purchasing schools
• Actively manage school relationships to maximise the lifetime value of assigned accounts, ensuring client success and revenue growth
• Renewal management of owned accounts including identifying risks, invoice and subscription management
• Identify upsell opportunities and work closely with our Sales Operations team
• Manage invoices and subscriptions, ensuring unpaid invoices are addressed
• Drive your portfolio of schools to complete EP's Best Practice Course and increase webinar attendance
• Regularly connect with teachers and key decision-makers, developing positive relationships and providing proactive support and care to schools, key contacts and heads of departments
• Keep accurate records in our CRM system, maintaining up-to-date contact details and data hygiene for portfolio schools
• Ensure all classes are successfully enrolled in a timely manner
• Attend meetings and collaborate with various teams to stay informed on product developments
• Support Education Perfect platform expansion by identifying opportunities and assisting BDMs
• Use health metrics to identify at-risk schools and formulate intervention plans, including executive tasks relevant to churn mitigation and follow 'At Risk' mitigation steps
• Understand the competitive landscape and communicate local requirements to Product & Content Teams
• Develop and participate in networking opportunities to promote EP

About you

• Proven experience in customer success or account management
• Experience in the education technology sector (desirable)
• Strong ability to manage relationships and drive customer satisfaction
• Excellent communication skills, both written and verbal
• Experience in managing subscriptions and invoices
• Ability to identify and mitigate client risks
• Strong organisational skills and attention to detail
• Ability to work collaboratively with cross-functional teams
• Experience with CRM systems and data hygiene
• Proactive and results-driven with a focus on achieving targets
• Knowledge of the education sector and competitive landscape (desirable)
• Ability to develop and maintain positive relationships with key personnel
• Willingness to participate in networking events and conferences

Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we would love to still hear from you!

What we offer

• As our team is based globally, we offer both remote and flexible working arrangements
• Three extra days of annual leave during our end of year shut down period, parental leave top ups and a community service day
• EAP with unlimited sessions
• Employee referral program - $2000 when you refer a new team member
• Ongoing professional development, including opportunities to develop your career into other areas of our business and access to EPs Learning Hub 
• EP support groups - Mana Wahine, DEI, Environmental Impact and Wellness Committees
• The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community

We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.

Education Perfect offers a suite of products designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning, assessment, and insights tools, helping them and their students reach their full potential. 

As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career.

About the role

Join Education Perfect as a Business Development Manager for Essential Assessment (EA), our K-6 Numeracy and Literacy assessment platform loved by more than 2800+ schools across Australia.

Part of our high-performing EA Sales team, you will develop and manage a sales pipeline, meet sales targets and identify upsell opportunities across your Southern QLD & Northern NSW portfolio of schools. You will work closely with other EA teams to grow brand awareness of Essential Assessment and ensure exceptional customer service and support for both prospective and trialling schools in your territory. Through your efforts, you will enjoy the satisfaction of genuinely helping teachers and supporting the learning of thousands of students. 

Our ideal candidate is based in the Gold Coast or Northern NSW. 

What you will do

• Meet and exceed individual quarterly and annual sales targets
• Identify and close upsell and cross-sell opportunities within your portfolio of schools
• Build strong relationships with key decision-makers and educational departments through in-person visits, phone calls, and online meetings
• Support accurate revenue analysis and forecasting by effectively managing the CRM at every pipeline stage
• Attend local conferences and engage in events to network and promote EA brand recognition in your region
• Share insights from teachers to inform new product developments, content, and marketing campaigns.

About you

• B2B sales experience, preferably in K-6 edtech or educational publishing
• Proven track record of consistently meeting and exceeding sales targets through a mix of hunting and farming sales activities
• A genuine interest in education and a desire to positively impact teachers and learners
• Primary teaching qualification and/or Australian primary teaching experience (desirable)
• Excellent written and verbal communication skills, capable of engaging with school stakeholders and decision-makers at all levels
• A valid driver's licence is required for this role, as you'll spend 50% of your time travelling to meet with schools and build our reputation through face-to-face interactions. (The other 50% will be working from home, with regular opportunities to connect at our EP offices)
• A proactive, positive attitude and an entrepreneurial spirit
• Experience using a CRM to manage pipelines effectively, with a commitment to data hygiene
• Experience with HubSpot, Subskribe, and/or Gong (desirable)

Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we would love to still hear from you!

What we offer

• As our team is based globally, we offer both remote and flexible working arrangements
• For our remote workers, a communication allowance towards your monthly internet or phone charges and $1000 towards setting up your home office
• Three extra days of annual leave during our end of year shut down period, parental leave top ups and a community service day
• Wellness allowance to use on anything to support your mental and physical wellness
• EAP with unlimited sessions
• Employee Equity Bonus Plan
• Employee referral program - $2000 when you refer a new team member
• Ongoing professional development, including opportunities to develop your career into other areas of our business and access to EPs Learning Hub 
• EP support groups - Mana Wahine, DEI, Environmental Impact and Wellness Committees
• The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community

We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.

Education Perfect is an EdTech platform designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning, assessment, and insights tools, helping them and their students reach their full potential.

As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career.

We require highly experienced Victorian Curriculum teachers to audit existing Education Perfect content in alignment with the new v 2.0 curriculum.

This position will require the successful candidate to carefully examine each EP lesson and align it to the appropriate content descriptor from the new curriculum. The candidate will also rearrange the existing content into a new folder structure that matches the new curriculum, assess the percentage coverage for the content descriptor, recommend any adaptations to existing lessons, and identify any new lessons that may need to be built due to changes to the curriculum. This role does not include the creation of any content.

This work will all be conducted remotely using the suite of Google Applications (Docs and Sheets) and time management software to track completion.

The work is expected to take approximately 20 hours to complete (in total) and must be delivered within 4 weeks of the agreed start date. The successful applicant will be required for a further 2 weeks to apply feedback and address any questions. We are offering $1500 AUD for successful completion of the project.

Requirements of this position include:

• Minimum 5 years of experience teaching Science subject across Years 7-10
• You are experienced in analysing curriculum documents and content resources
• Experience using Education Perfect in the classroom
• Proficiency in Google Docs and Sheets
• Ability to work independently and to a strict timeline

If you’d like to apply for this opportunity, please apply online with your CV and a brief cover letter outlining your suitability.

Education Perfect offers a suite of products designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning, assessment, and insights tools, helping them and their students reach their full potential. 

As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career.

About the role

Join Education Perfect as a Business Development Manager for Essential Assessment (EA), our K-6 Numeracy and Literacy assessment platform loved by more than 2800+ schools across Australia.

Part of our high-performing EA Sales team, you will develop and manage a sales pipeline, meet sales targets and identify upsell opportunities across your Southern QLD & Northern NSW portfolio of schools. You will work closely with other EA teams to grow brand awareness of Essential Assessment and ensure exceptional customer service and support for both prospective and trialling schools in your territory. Through your efforts, you will enjoy the satisfaction of genuinely helping teachers and supporting the learning of thousands of students. 

Our ideal candidate is based in the Gold Coast or Northern NSW. 

What you will do

• Meet and exceed individual quarterly and annual sales targets
• Identify and close upsell and cross-sell opportunities within your portfolio of schools
• Build strong relationships with key decision-makers and educational departments through in-person visits, phone calls, and online meetings
• Support accurate revenue analysis and forecasting by effectively managing the CRM at every pipeline stage
• Attend local conferences and engage in events to network and promote EA brand recognition in your region
• Share insights from teachers to inform new product developments, content, and marketing campaigns.

About you

• B2B sales experience, preferably in K-6 edtech or educational publishing
• Proven track record of consistently meeting and exceeding sales targets through a mix of hunting and farming sales activities
• A genuine interest in education and a desire to positively impact teachers and learners
• Primary teaching qualification and/or Australian primary teaching experience (desirable)
• Excellent written and verbal communication skills, capable of engaging with school stakeholders and decision-makers at all levels
• A valid driver's licence is required for this role, as you'll spend 50% of your time travelling to meet with schools and build our reputation through face-to-face interactions. (The other 50% will be working from home, with regular opportunities to connect at our EP offices)
• A proactive, positive attitude and an entrepreneurial spirit
• Experience using a CRM to manage pipelines effectively, with a commitment to data hygiene
• Experience with HubSpot, Subskribe, and/or Gong (desirable)

Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we would love to still hear from you!

What we offer

• As our team is based globally, we offer both remote and flexible working arrangements
• For our remote workers, a communication allowance towards your monthly internet or phone charges and $1000 towards setting up your home office
• Three extra days of annual leave during our end of year shut down period, parental leave top ups and a community service day
• Wellness allowance to use on anything to support your mental and physical wellness
• EAP with unlimited sessions
• Employee Equity Bonus Plan
• Employee referral program - $2000 when you refer a new team member
• Ongoing professional development, including opportunities to develop your career into other areas of our business and access to EPs Learning Hub 
• EP support groups - Mana Wahine, DEI, Environmental Impact and Wellness Committees
• The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community

We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.

We are looking for experienced teachers to support the development of high-quality content to complete our VCE Psychology course . 

In particular, we are looking for passionate contributing writers to write a series of comprehensive and curriculum-aligned lesson scripts. 

This opportunity might suit you if:

• You have at least three years experience teaching VCE Pyschology in the classroom;
• You can commit to a minimum of 10-20 hours a week from now through to early March 2024; 
• You are experienced in, and enjoy making your own resources and lessons.

Employment will be contract-based and we offer AUD $400 per completed lesson script. 

You’ll enjoy very flexible working hours and the ability to work remotely from home from any location. You’ll also benefit from comprehensive training, as well as ongoing support from our fantastic EP Content Team! 

If you’d like to apply to be part of this exciting opportunity, please apply online with your CV and cover letter outlining your suitability.

At Education Perfect, we’re a team of dedicated professionals passionate about empowering educators and inspiring students. We believe that education has the power to change the world and our mission is to innovate, create, and develop technology that helps make that change a reality. As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career.

We're seeking a dedicated Sales Development Representative (SDR) to join our team to help qualify new leads and showcase the value of EP. This dynamic role requires top-notch customer service skills, adaptability, and a fast-paced mindset.

Our SDR team is based globally and our ideal candidate will be based in Melbourne, however we are open to candidates in Sydney & anywhere in New Zealand. Please note if applying from NZ, the working hours will be 10am - 7pm NZT to support our Australian market.

What you will do:

• Coordinate and schedule demos and sales calls for our Business Development Managers, ensuring a seamless experience for potential clients
• Engage with both new and existing customers, effectively communicating the key value propositions of our products to showcase the benefits of EP
• Keep our customer data up-to-date by maintaining accurate information in our CRM system
• Actively monitor and report on valuable customer feedback, contributing to our continuous improvement efforts
• Escalate and address customer queries and feedback as needed, collaborating with key stakeholders for optimal solutions
• Assist the team as directed by your manager, demonstrating flexibility and a willingness to pitch in wherever necessary
• Take charge of both inbound and outbound leads. In addition to following up on inbound leads, proactively generate new sales opportunities through various lead generation techniques, including cold calling, email outreach, and more
• Collaborate closely with our Business Development Managers (BDMs) to drive sales growth and meet key performance indicators (KPIs)

About You:

• Exceptional customer service skills, we are looking for someone who has experience delivering high-quality customer service that leaves a lasting impression
• Effective phone communication skills to engage and interact with users
• Experience working in a performance target and KPI driven environment
• Experience with outbound lead generation, including cold calling
• Experience using HubSpot (or other CRMs) to manage customer data and interactions

Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we would love to still hear from you!

What we offer:

• Remote and flexible working arrangements
• The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community
• Ongoing professional development, including opportunities to develop your career into other areas of our business

We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.