Total 10 job vacancies by Emmerson Ross Recruitment

Our client is a small family owned and managed company who carry out a wide range of mechanical and technical services to both domestic and commercial clients in the South West. They are looking for an experienced HVAC / Gas Service Manager with demonstrable leadership skills to lead a professional team of engineers. Their focus is to provide a quality service to their customers at all times.

This is a fantastic long-term opportunity for an experienced HVAC / Gas Service Manager to join a small friendly team who wants to make a difference and carve out a successful career for themselves. This is a highly responsible and rewarding role where you will have a real impact in the future growth and success of the business.

Responsibilities - HVAC / Gas Service Manager

- To manage the daily delivery of service and breakdown operations for the company
- To run a small experienced team of engineers who carry out emergency, urgent, routine, planned and cyclical jobs for domestic and commercial clients
- Deliver an effective service whilst managing expenditure
- P&L responsibility for all service and breakdown operations. In addition, ensuring all incoming applications for payment are check and signed off in a timely manner
- Maintaining and growing client relationships to ensure contract extensions, remedial works and installations. Including to represent the Company at site meetings
- Carrying out technical inspection and spot checks
- Reporting on department performance
- Implementing company policy and procedures
- Participation in the out of hours management rota
- Provide regular updates on progress and performance of service
- Drive efficiencies and productivity of engineers whilst focusing on profit margin opportunities
- Responsible for any RAMS, PPE, Toolbox Talks and audits required for the team

Skills & Experience - HVAC / Gas Service Manager

- Recent (but not necessarily current) Gas Safe ACS Qualifications
- Relevant HVAC technical background (bias towards plumbing and heating)
- Excellent knowledge of gas repairs and servicing in both domestic and commercial environments which includes any relevant regulations, legislation and best practice
- Service contract and remedial quotations and management
- Experience of implementing and delivering operational procedures, including PPM schedules
- Proven client facing / customer service experience
- Leadership skills
- Comprehensive IT and systems knowledge
- Full driving licence
- Clear DBS
- CSCS

Benefits - HVAC / Gas Service Manager

- Company Pension
- Company Phone & Laptop
- Company Vehicle Allowance
- Death In Service Insurance
- 32 Days Paid Holiday (including statutory holidays)

Hours: Monday – Friday 8.00am to 5.00pm

We are a small family owned and managed company who carry out a wide range of mechanical and technical services to both domestic and commercial clients in the South West. We are looking for an experienced commercial gas engineer to join a professional team of engineers. Our focus is to provide a quality service to our customers at all times

Fantastic long-term opportunity for someone to join a small friendly team who wants to make a difference and carve out a successful career for themselves.

All engineers are expected to work the on call rota (1 week in 7)

Responsibilities:

To carry out plant room installations and system upgrades
To carry out regular PPM visits on commercial sites
To carry out reactive fault finding and repairs on gas and heating systems

Skills & Experience:

Minimum of 3 years experience
NVQ Level 3 desirable but not essential
Excellent knowledge of gas repairs and servicing in both domestic and commercial environments which includes any relevant regulations, legislation and best practice.
Excellent communications skill (both written and verbal)

Essential:

Commercial Gas Safe ACS Qualifications
OFTEC (desirable)
Full driving licence
Clear DBS
CSCS

Benefits:

Hours: Mon – Friday 8.00am to 4.30pm
Competitive salary packing (up to £45k dependent on experience/certification) including
Company Pension
Company Phone & Laptop
Death In Service Insurance
32 Days Paid Holiday (including statutory holidays)

Base salary £43,680 with a realistic achievable opportunity to earn £48,588.75

Are you knowledgeable Plumbing & Heating Engineer with a great work ethic based on quality of service and excellent customer service on every job? Then we want to hear from you!

With a great reputation for high quality workmanship and customer service built up over 25 years, our customers are vitally important to us, as are our team. We provide a positive work environment that promotes productivity and growth together with great job security and opportunity to earn good money.

We are looking for two additional Engineers to help look after our domestic customers within Torbay and the surrounding area:

- Installation Engineer - NVQ Level 3 with 2 years’ experience. Highly beneficial if you are LPG & OFTEC qualified and have some experience with renewables (Solar and Heat pumps)
- Service & Breakdown Engineer - NVQ level 3 with 2 years’ experience. Highly beneficial if you are LPG & OFTEC qualified

If you are interested in working with us to deliver exceptional services to our customers, then in addition to a great salary, you will also benefit from the following:

Generous overtime & out of hours pay
Bonus scheme
Christmas bonus
Modern well-equipped company vehicle
Mobile phone & iPad
Company uniform
Annual pay review
Contributory Pension
Opportunity to earn £1,000 bonus when you refer a friend to join our great team
Ongoing training
Personal development and opportunity to gain further qualifications

This role will is working a 40hr week Monday – Friday within a 10-mile radius of Torquay. You will also be part of our out of hours rota which is currently one Saturday shift in every six.

If you have taken the time to read this, you must be looking for something new. Fantastic opportunity for the right engineer to cut out mindless hours of travel either end of the day to and from work, giving you more time for you. If you like the sound of what we have to offer, just get in touch, this could be just what you were looking for.

Are you a successful sales professional looking for an exciting new adventure?

We are looking for an experienced business-to-business Renewals Account Executive to help our clients software renewals business to thrive. The successful applicant will be eager to speak to our customers via the phone to help them with their software licensing renewal and build relationships to help them with their other software needs. An interest in technology or experience with licensing schemes would be a definite benefit.

About our client

With offices in the UK, USA, Canada and Amsterdam they're an enthusiastic technically led team that is at the cutting edge of new and exciting technology. They are customer-focused and pride themselves on offering various solutions; to ensure they can solve their customers’ problems they invest time in training and personal development. To help the team grow the business, they work hard giving everyone balance – hybrid working, a personal trainer, yoga and an employee assistance program are just a few of the ways they do this. Colleagues regularly tell them that their teams are why they love their jobs.

About the role - Renewals Account Executive

As a Renewals Account Executive, you will ensure that existing customers are contacted ahead of time to process their renewal and most importantly speak with them to understand their business challenges and position how they can help. You will be supported by their software and services specialists to best serve your customers and to help you exceed targets. Using your fantastic customer service skill to deal with incoming emails and phone calls, you’ll choose the appropriate course of action. Day-to-day, you will be following up on existing opportunities, winning renewal quotes, finding new opportunities, selling software licences and services while managing, profiling and growing accounts.

This Renewals Account Executive role will include a large amount of training and learning so a passion for technology and self-development is essential.

About you

As their Renewals Account Executive you will need previous business-to-business sales experience and be driven to succeed in a successful company. You should have at least GCSE grade C (or equivalent) and above in Maths and English.

Their most successful people are highly confident in their own ability, commercially minded, focused, supportive, practical and creative. Does this sound like you?

Other skills they are ideally looking for:

- Customer-focused with the ability to build relationships
- Must be an excellent communicator, over the phone and written
- A self-motivated, driven character with the ability to show initiative
- Have a desire to learn to be self-sufficient and the best at what you do
- Attention to detail, efficiency, accuracy in reports and customer communication and dialogue
- Must be adept in the use of Microsoft Office
- Able to prioritise and re-prioritise during the day to ensure urgent tasks are completed
- The ability to choose the best course of action, escalate if required but retain ownership of the issue until resolved

Benefits for you

As their Renewals Account Executive you will receive:

- Paid Training
- Individual Personal Development Plans
- Salary plus commission/bonus schemes
- Sick Pay
- Holiday Pay
- Staff Referral Scheme
- Personal Trainer
- Flexible Working arrangements
- Incentives and Rewards
- Social Events/Fundraisers/Staff Parties
- Life Assurance with MetLife
- Employee Assistance Programme for you and your family
- Medicash Health Cash Plan

All companies say that they have a great culture – They are proud that this is reality – They put their people first!

Salary £24,000-£28,000 (DOE) per year plus commission

The Endpoint Engineer is responsible for delivering expert-level endpoint security solutions and services to clients. This role involves assessing client needs, designing tailored security solutions, and providing implementation and support to ensure robust endpoint management and protection.

Day-to-day, responsibilities will span across various critical areas, ensuring smooth operations and excellent customer experiences. Here are some key points from the Endpoint Engineer role:

- Client Assessment: Conduct thorough assessments of client environments to identify security needs and vulnerabilities related to endpoint devices.
- Solution Design: Develop customized endpoint security solutions based on client requirements, leveraging industry best practices and cutting-edge technologies.
- Implementation: Lead the deployment and configuration of endpoint security solutions, ensuring seamless integration with existing client systems.
- Training and Support: Provide training to client IT teams on endpoint security tools and best practices. Offer ongoing support and troubleshooting to address any issues.
- Incident Response: Assist clients in responding to endpoint security incidents, including investigation, containment, and remediation efforts.
- Policy Development: Help clients develop and implement endpoint security policies and procedures to ensure compliance with regulatory requirements and industry standards.
- Documentation: Maintain detailed documentation of client engagements, including assessment findings, solution designs, and implementation steps.
- Continuous Improvement: Stay updated on the latest endpoint security trends and technologies, and recommend enhancements to client security postures.
- Collaboration: Work closely with internal teams, including sales, product development, and support, to ensure client satisfaction and successful project delivery.

About our client

This Endpoint Engineer role sits within the technical professional services arm of the Company with a team of architects and engineers delivering technical solutions to clients. They have a rich capability across the whole technology lifecycle with appropriate training and accreditations to ensure good quality.

Our client sells software to resellers both in the UK and across Europe, enabling them to provide software, services, and solutions to end users and businesses. They work with many leading global software publishers such as Microsoft, Quest Software, MindManager, Flexera, ManageEngine, and many more.

With offices in the UK, USA, Canada and Amsterdam, they're an enthusiastic technically led team that is at the cutting edge of new and exciting technology. They are customer-focused and pride themselves on offering various solutions; to ensure they can solve their customers’ problems they invest time in training and personal development. To help the team grow the business, they work hard giving everyone balance – remote and hybrid working, a personal trainer, and an employee assistance program are just a few of the ways they do this. Colleagues regularly tell them that their teams are why they love their jobs.

Benefits for you

- Paid Training
- Individual Personal Development Plans
- Personal Trainer
- Flexible Working arrangements
- Incentives and Rewards
- Social Events/Fundraisers/Staff Parties
- Staff Referral Scheme
- Life Assurance with MetLife
- Employee Assistance Programme for you and your family
- Medicash Health Cash Plan

All companies say that they have a great culture – They are proud that this is reality – They put their people first!

About you

As their Endpoint Engineer you will need a strong technical background and have worked within I.T. infrastructure (on-premises / hybrid and/or cloud native), preferably within large organisations on enterprise platforms or within a leading IT consultancy providing Endpoint based services to multiple clients. You will have demonstrable certifications and experience in designing and deploying endpoint solutions, and be comfortable delivering to tight timescales.

This Endpoint Engineer role will appeal to someone who enjoys maintaining knowledge of technology through active involvement in solution delivery, whilst still wanting to develop their career through expanding their skill set in digital transformation.

Other traits and skills they're looking for:

- 3 years experience in delivering Endpoint solutions
- Professional technical certifications in 1 or more Endpoint technologies
- Up to date knowledge of modern SoC practices
- Strong understanding of cloud computing technologies, business drivers, and emerging computing trends
- Strong troubleshooting skills and attention to detail
- Strong written and verbal communication skills
- Ability to solve technical, managerial, or operational problems and evaluate options based on relevant information, resources, well-rounded experience, and knowledge
- Demonstrated ability to communicate clearly and concisely, both orally and in writing, and lead presentations, training courses, and effective meetings
- Demonstrated leadership, versatility and integrity

Their most successful people are technically minded, focused, supportive, pragmatic and creative. Does this sound like you?

Salary: c£45,000 to £60,000 negotiable

This is a fantastic opportunity for a skilled/semi-skilled Machine Operator to work for a global leader in the manufacture of tags, labels, wristbands and badges. You will be an important part of a small high performing team to help and support to achieve daily production requirements in terms of quality and quantity to meet customer expectations and requirements whilst optimising efficiency.

This Machine Operator position involves working with printing machinery and involves manual lifting and long periods of standing while performing duties.

The successful candidate will have a good work ethic, willingness to learn and attention to detail to ensure consistent quality. Prior experience within printing or machine operating would be advantageous along with computer literacy.

They Offer

*£28,787.50 including shift premium
Overtime available at +1.33 rate
Company performance annual bonus
Health Cash Plan
Health Assured Employee Assistance Programme
Pension Scheme
20 days holiday (for 4 day week) plus bank holidays, increasing with time-served after 5, 10 and 20 years
On-site parking
*you will be required to complete between a 1-3 month training period (depending on your skills/experience), for which the 17.5% shift premium will not apply as the training is carried out on a day shift.

What you'll be doing as their Machine Operator

Reporting to the Production Team Leader you will work on many areas of production with a level of supervision.

In this Machine Operator role you’ll get to:

Set and operate production equipment
Monitor the production process and carry out quality checks
Carry out cleaning and basic maintenance of work areas and machines
Report equipment faults to Supervisor
Enter relevant data onto Shuttleworth Dataflow, to record product produced, quantities, material used, time taken. This will assist with the generation and measurement of the Operations KPI’s
To identify and pursue opportunities for improvement
To provide support to the Production Manager
Could you be part of this fantastic team?

You will need to be hard working and enthusiastic with the ability to perform in a fast-paced team environment and adapt to change.

Full training will be provided but to be successful you'll need the following:

Previous experience in a skilled/semi-skilled printing/machine operator role
Able to read and follow written and verbal instructions
A good eye for detail
Basic computer skills
Willing to take responsibility to ensure quality control and company procedures are adhered to
Able to work as part of a team
Able to work on own initiative when necessary
Exhibit safety-first attitude
Good understanding of customer deliverables and the impact of failure / cost of quality
Desire to develop skills and knowledge to support business needs
Hours

Standard: 37.5 per week working 16:00-02:00 Monday-Wednesday, 15:30-01:00 Thursday.
Whilst training: 06:30-16:30 Monday-Wednesday, 06:30-16:00 Thursday.

Our client is an award-winning firm of Solicitors providing a wide range of legal services to both individuals and businesses.

They have an excellent opportunity for a Legal Secretary to support their Private Client and Residential Property Teams.

This position would suit an individual who has experience of supporting a busy Private Client/Residential Property Team providing secretarial and administrative support to the fee earning members of the Teams. You will be competent and proficient with case management systems, a competent IT user and be able to work on your own initiative.

What you’ll be doing:

Opening files and inputting/maintaining client details
Anti-Money Laundering verification of new and existing clients
Receiving and making telephone calls to both clients and contacts which will involve keeping them up to date with matter progress
Digital transcription of documents as and when directed by the members of the fee earning staff
Ordering searches and other disbursements in line with fee earner instructions
Keeping Electronic/manual client matter files up to date
Liaising with all members of staff in relation to client files
Preparing files for storage and retrieving documents via requests to the appropriate member of staff
Scheduling of appointments for fee earners
Meeting clients and undertaking reception duties as required

Could you be part of this friendly, award-winning team?

For this role we are looking for candidates who have have had experience of working within a law firm, and who can liaise confidently with clients via phone and email, communicate effectively and possesses a high level of attention to detail. Additionally you will be:

Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, Outlook)
Comfortable handling confidential information
Good at multi-tasking and time-management skills, with the ability to prioritise tasks

They offer:

Salary £23,000 per year
24 days of annual leave plus bank holiday
Private Health Insurance
Company Pension Scheme

Hours:

36 hours; 9 am to 5 pm Monday to Friday

Our client has over 100 years’ experience in the Food Service sector offering a wide range of products and services to their valued customers across the UK.

With a team of over 250 employees they strive to give their customers the very best service possible and have a great reputation for going the extra mile.

They celebrate and promote diversity in the workplace and build their business on quality, reliability, innovation and trust, so it’s no surprise that when it comes to career opportunities and developing their colleagues, they know what they’re doing!

Sales Advisor – Newton Abbot Sales Office

As a Sales Advisor you will be talking to customers over the phone, managing your own book of customers, processing a high volume of customer orders, and cultivating strong, lasting relationships with customers.

They Offer:

Starting salary £23,796 per year
Opportunity to earn up to £450 per month in bonuses
Flexible working arrangements – 20-40 hours per week considered
Death in Service scheme
Company Pension Scheme
28 days holiday including Bank Holidays
On-site parking

The Role:

Manage own book of customers
Initiate outbound calls to customers to take their orders
Provide guidance on a diverse range of products and services
Help drive business growth, by acquiring new trading customers and promoting new product lines
Manage incoming calls, addressing customer enquiries
Documenting customer information, purchases, and reactions
Completing administrative tasks

Could you be part of their dynamic Sales Centre in Newton Abbot?

As their Sales Advisor you will need the following:

Previous experience in customer service and/or sales roles
Ability to cultivate strong, lasting relationships with customers
Proficient telephone and communication skills
Fast and accurate keyboard skills for processing orders
Competency in computer applications such as Outlook, Excel, and Word
Familiarity with office operations

Hours:

20-40 hours per week (flexible) – Monday to Friday

Our client is a not-for-profit organisation with the objective to support people to live independently. They work closely with local authorities and the NHS Trust offering trusted and tailored support packages to help individuals with the management of their finances.

This role offers a fantastic opportunity for you if you have experience managing a large number of invoices and payments, coupled with a great telephone manner and the ability to work under pressure to complete deadlines.

Our client is happy to invest in you! If you’re eager to learn, and ready to gain valuable experience, this role could be the perfect next move for you.

They Offer:

£25,771.00 pro-rata
Hybrid-working once the probationary/training period has been successfully completed
Training towards AAT courses (optional)
25 days of annual leave plus bank holiday pro-rata
Company Pension Scheme
Comprehensive Private Health Insurance
Fantastic working environment, supportive team
Free on-site parking

What you’ll be doing:

As their Finance Assistant your responsibilities will include:

Creation and monitoring of client ledgers to ensure invoices are raised and paid
Assisting with payments of invoices to agencies
Ensuring that clients remain within their allocated budget
Dealing with enquiries from clients, their carers/agencies and the relevant Local Authorities
Maintaining client files to ensure accurate record keeping
Processing weekly payment runs in a timely manner to ensure care is not disrupted for clients
Production of reports for BACS payments
Working closely with Local Authorities to ensure contribution payments are met by the clients
Assisting with any other duties that or may arise from time to time

Could you be part of this fantastic team? This role suits an enthusiastic individual with strong time management skills, who is able to work under pressure to complete deadlines whilst adopting a meticulous approach to ensure tasks are completed with a high degree of accuracy.

Additionally you will need:

Previous relevant experience
Proficient in a variety of computer software applications including Microsoft Office
Strong numeracy, high level of accuracy and analytical skills
Strong communication skills
Able to work well within a team
Comfortable handling confidential information
Multi-tasking and time-management skills, with the ability to prioritise tasks

Hours:

22.5 hours per week (working days Tuesday, Wednesday and Thursday)

Base salary £43,680 with a realistic achievable opportunity to earn £48,588.75

Are you knowledgeable Plumbing & Heating Engineer with a great work ethic based on quality of service and excellent customer service on every job? Then we want to hear from you!

With a great reputation for high quality workmanship and customer service built up over 25 years, our customers are vitally important to us, as are our team. We provide a positive work environment that promotes productivity and growth together with great job security and opportunity to earn good money.

We are looking for two additional Engineers to help look after our domestic customers within Torbay and the surrounding area:

- Installation Engineer - NVQ Level 3 with 2 years’ experience. Highly beneficial if you are LPG & OFTEC qualified and have some experience with renewables (Solar and Heat pumps)
- Service & Breakdown Engineer - NVQ level 3 with 2 years’ experience. Highly beneficial if you are LPG & OFTEC qualified

If you are interested in working with us to deliver exceptional services to our customers, then in addition to a great salary, you will also benefit from the following:

Generous overtime & out of hours pay
Bonus scheme
Christmas bonus
Modern well-equipped company vehicle
Mobile phone & iPad
Company uniform
Annual pay review
Contributory Pension
Opportunity to earn £1,000 bonus when you refer a friend to join our great team
Ongoing training
Personal development and opportunity to gain further qualifications

This role will is working a 40hr week Monday – Friday within a 10-mile radius of Torquay. You will also be part of our out of hours rota which is currently one Saturday shift in every six.

If you have taken the time to read this, you must be looking for something new. Fantastic opportunity for the right engineer to cut out mindless hours of travel either end of the day to and from work, giving you more time for you. If you like the sound of what we have to offer, just get in touch, this could be just what you were looking for.