Total 48 job vacancies by Home Group Limited

Community Housing Assistant

Working Hybrid across the South Tyneside area

Permanent, full time (37.5 hpw)

Pay £23,464 - £25,000 per annum and great benefits including Health Cash Plan

Home, a place where you belong

This is a great job opportunity for a Community Housing Assistant to join Home Groups awesome housing team in South Tyneside. As our Community Housing Assistant (CHA) you’re the face to face customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!

Typical day as our Community Housing Assistant

• Through visibility, engagement with customers and proactivity on our estates, you’ll really get to get to know our communities.


• You’ll support our housing managers to look after their patches and through this, help us to improve our local neighbourhoods.


• You’ll support with tasks such as managing our voids processes which includes liaising with local authorities, estate inspections, engaging and meeting with contractors on site.


• You’ll carry out and record the routine safety and compliance checks in our buildings and communities.


• You’ll also manage the admin updating records, ordering, and arranging payment for works to be done.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You bring

• A “can do” positive attitude, you’re proactive and well organised, able to work on your initiative.


• A real passion for delivering excellent customer service and a genuine desire to help your customers.


• Confidence working collaboratively with colleagues in other parts of the business and external partners


• An understanding of housing management, housing law and universal credit would be ideal, but they’re not deal breakers!


• The ability to use technology to navigate our systems and update customer records


• An appreciation that this is a role where you’ll spend much of your time lone working in our local estates.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

You’ll join Robbie and our South Tyneside rented team, we’re super passionate about what we do! We’re really proud of the services we provide to our customers.

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers.

Job details

• This is a hybrid role and in an average week, you’ll spend 2 days working from our communities in South Tyneside.


• Although you’ll spend time in our neighbourhoods, we do get together regularly, we spend 1 day in the office at One Strawberry Lane and the other days working a mix from home and out in our communities.


• There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview


• We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you’ll be able to shape your own diary.


• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!


• You’ll need a Standard DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.


• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Community Housing Assistant job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Peripatetic Housing Manager

Working Hybrid across the North East region

Temporary (6 months), full time (37.5 hpw)

Salary circa £32,000 depending on skills, experience and qualifications plus great benefits including Health Cash Plan

Home, a place where you belong

This is a great job opportunity for a Housing Manager to join Home Groups awesome housing team in the North East. As our Peripatetic Housing Manager, you’ll be the face to face customer support to our communities. This is the perfect job for you if you like variety and delivering excellent services to our customers and communities.

Typical day as a Housing Manager

• Through visibility, engagement with customers and proactivity on our estates, you’ll really get to get to know our communities.
• You’ll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants).
• Through visibility, engagement with customers and proactivity on our estates, you’ll really get to get to know our communities. This will help us to improve our local neighbourhoods.
• Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints.
• Managing our voids process including liaising with local authorities.
• Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

About You

• Have worked in housing before and understand housing management, housing law and in an ideal world, universal credit too!
• Super organised and methodical in your approach, you’re also a proactive self-starter with a “can do” positive attitude
• Passionate about delivering excellent customer service and have a genuine desire to help your customers.
• This job can challenge, especially when we’re dealing with complaints but your resilience will help you through.
• Confident working with external partners and stakeholders such as local authorities, MP’s etc
• Like being part of a team but appreciate that this is a role where you’ll spend most of your time working in our local estates.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

You’ll join Robbie and our North East team, we’re super passionate about what we do! Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• This is a hybrid role and in an average week, you’ll spend 2/3 days working from our community patches across the North East.
• Although you’ll spend time in our neighbourhoods, we do get together regularly, we spend 1 day in the office at One Strawberry Lane and the other days working between home and our community's.
• There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview
• We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you’ll be able to shape your own diary.
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
• You’ll need a Standard DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Explore our benefits in detail on our website.

Find out more

Click APPLY NOW to see our Housing Manager Job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Property Sales Progression Manager

Hybrid working from our office at One Strawberry Lane, Newcastle Upon Tyne (or Liverpool Street, London) and from home, covering our South of England property portfolio

Full Time (37.5 hours per week)

Fixed Term – 12 months

c£45,000 - £50,000 per annum (depending on experience)

Home a place where you belong…

We have a fantastic opportunity for an experienced Sales Progression Manager to join our national Statutory Sales team, which is responsible for affordable home ownership resales, retirement resales, staircasing, lease extensions, remortgages, and transfers of equity. In this role, you'll apply your expertise in Right to Buy and Right to Acquire to help drive our team towards achieving our home ownership sales objectives. You’ll play a pivotal role in ensuring a smooth and positive experience as our customers look to buy the homes they rent with us.

Typical day as Sales Progression Manager (know internally by us as Lead Statutory Sales Executive)

• Maximising sales performance of our Right to Buy, Right to Acquire and Deposit Builder sales, ensuring the team are proactive on sales conversions to exceed targets.
• Driving all activity and sales performance, ensuring our customer journeys are informed, positive and proactive.
• Prioritising and managing a large and varied workload to meet performance targets and statute deadlines. You’ll be a key point of contact for our customers during their exciting experience of buying their home.
• Unleashing the potential of your team, through brilliant coaching you’ll ensure exceptional quality of service, customer satisfaction, reduce sales periods and drive service improvements.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for a top 10 Great Place to Work in the UK Employer!

You bring

• A strong property sales background, with expert knowledge and experience in Right to Buy and Right to Acquire to ensure that the service provided to customers is right first time. You’ll also know all about shared ownership resales to staircasing, and lease extensions to remortgages.
• A proven people manager who is resilient and determined, who can get the best out of your team to deliver outstanding customer experience whilst smashing your sales targets.
• Great interpersonal skills, proactive and positive in engaging with customers, inspiring your team to be the same.
• Analytical, being able to bring creative solutions and new ways of working to drive sale conversions and continuous improvement.
• A great knowledge of the property market, and all the legal bits that come with that, as well as relevant housing acts, Homes England guidelines and relevant housing legislation.
• Previous experience using Sales Force/CRM would be advantageous but training will also be provided.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• 37.5 hours per week. This is a hybrid role and you’ll spend a minimum of 2 days in the office, others working at home or across our property portfolio.
• Able to use technology for keeping accurate records, online advertising and marketing, producing reports and collaborating with customers and colleagues.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What's in it for you?

• 34 days leave (includes bank hols and a “me day” to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website.  

Find out more

Click APPLY NOW to see our Lead Statutory Sales Executive Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk 

Proud member of the Disability Confident employer scheme

Support Coordinator
Tyneside Foyer, Newcastle upon Tyne
Temporary 9 months, Full Time 37.5 hpw
Salary £24,664 and great benefits including Health Cash Plan
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Coordinator, You’ll play a really important role in supporting the smooth running of our service. You’ll be working with our young people who are aged between 16–25. We help them in the areas of emotional support, building on their independent living skills, provide advice and we advocate for our customers. Many of our customers have a Mental Health diagnoses and can present with behaviours that are challenging. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know
Typical day as a Lead Support Worker (known by us as Coordinator)
• Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
• Working with Customers with Complex Mental health Needs
• Helping customers with daily living activities such as, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• As a Support Coordinator, you are supporting our support workers in service delivery as well as focusing on our service KPI’s and work alongside management to achieve these.
• There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!
You bring
• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review
Our team
You’ll join our outgoing team, full of diverse characters, who are all friendly and helpful with newbies. The Tyneside Foyer team is led by our Senior Client Service Manager Emma, who has worked for Home Group since 2017 when she started as a Support Worker and took full advantage of all the training and experience that the company has to offer. She is supported (and couldn’t do without) our 2 Client Service Managers, Scott and Kayleigh who, have all have a wealth of service knowledge to support the teams.
Job details
• We provide 24-hour support to our customers. You’ll work on a 4-week rota basis that is completed for the full year, working 8am – 8pm, including weekend work and Bank Holidays.
• We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.

Proud member of the Disability Confident employer scheme

Asbestos Manager

Working from our office in either Newcastle or Maryport, 1-2 days on site and home working with occasional over night stays

Permanent, full time (37.5hpw)

Salary circa £48,500 negotiable based on skills and experience plus brilliant benefits including health cash plan!

Home, a place where you belong

Are you ready to lead the charge in ensuring safe, asbestos-free homes for our customers? Joining our small but perfectly formed asbestos team, you'll take responsibility for either the north or south regions, managing asbestos compliance and safety across a range of properties.

Reporting to the Lead Asbestos Manager, this role is all about making a real difference to the homes and lives of thousands. If you’re passionate about service innovation and want to work in a team that’s all about making things better, this could be the perfect role for you!

Typical day as our Asbestos Manager

• Lead on managing asbestos across sites in your region, ensuring every home meets safety and legal requirements.
• Oversee asbestos audits, inspections, and remediation projects, working closely with contractors to deliver high-quality work.
• Keep our asbestos register accurate and up-to-date, ensuring all information complies with legal standards.
• Deliver an annual programme of re-inspections, surveying asbestos conditions in communal areas and buildings.
• Manage site-specific surveys, risk assessments, and investigations, driving safe outcomes and improvements.
• Collaborate with your counterpart in the other region, contractors, and teams to maintain asbestos management at the highest level.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for a top 10 Great Place to Work in the UK Employer!

You bring

• Extensive experience managing asbestos, with qualifications like BOHS P402 and P405 and knowledge of CAR2012. And P403 and P404 (or equivalent) desireably.
• Strong understanding of Health and Safety legislation, and experience applying it in construction and maintenance settings.
• Excellent communication and negotiation skills, able to work effectively with colleagues, contractors, and customers across your region.
• Experience in asbestos auditing, surveying, and writing detailed scoping documents.
• Ability to interpret complex data, and present it clearly through reports, presentations, or action plans.
• A proactive approach to turning ideas into actions, with a focus on continuous improvement and service innovation.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• Flexible working hours (or we’re open to agreeing a work pattern with you)
• You’ll manage your own diary, so if you need to work from home to take delivery of your new fridge or take a longer lunch for a haircut, you can use your flexi time to manage that!
• This is a hybrid role and you’ll spend up to 2 days in the office, 3 days working at home as well as 1-2 days working from one of our North East or North West sites with possible over night stays once a month.
• Able to use technology for updating systems and communicating with colleagues.
• Have a full UK driving licence and have access to a vehicle insured for business use but don't worry we'll pay for your mileage.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (this includes bank hols and a “me day” to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website.  

Find out more

Proud member of the Disability Confident employer scheme

Maintenance Project Surveyor

Hybrid role - working from home, or from one of our regional offices in Maryport, Cumbria, or One Strawberry Lane, Newcastle and our properties in the North West of Cumbria and North East Region.

2 Year Fixed Term Contract, full time (37.5 hpw)

Salary: £39,710 pa, with great benefits including Health Cash Plan

Home, a place where you belong

Are you an experienced Maintenance Project Surveyor looking for a new role with a great employer? Are you experienced or have worked on Retro-Fit or sustainability projects? Come join us at Home Group and be part of our fantastic repairs and maintenance team. Make a difference as you support us to continuously improve the quality standards, ensure the safety and compliance and provide sustainable and renewable measures in our properties. If you fancy working alongside a brilliant team, who are already delivering Retro-Fit and sustainability projects in the NW and NE and to continue developing your own career as you grow with us, then read on…

Typical day as a Maintenance Project Surveyor

• Carrying out pre and post inspections of planned maintenance work on a variety of different property types, managing a patch covering the NW of Cumbria, and NE region ensuring that our contractors deliver high-quality work and that our customers are happy with the outcome.
• Providing technical advice and support to our contractors and suppliers so we deliver a high-quality, cost-effective and compliant service in accordance with agreed specifications, from our Retro-Fit team and designers.
• Managing contracts including progress against programmes and using customer insight to support us in delivering on our customer promise - and managing performance Indicators on our principal contractors.
• Supporting our colleagues in helping customers to combat damp and mould issues in their homes - one of the essential aspects in our Retro-Fit delivery model.
• Accurately measuring materials to enable a ‘right first time’ approach, ensuring they do not vary from set and agreed specifications.

Imagine ending each day knowing you've made a positive impact on our customers' lives. You can do that here, working for one of the top ten Great Places to Work in the UK!

You have

• Building surveying experience including property condition and dilapidation surveys and specifying remedial works.
• Hold a Building Surveying qualification HND, HNC or Degree Level, as well as PAS2035 qualifications, Level 2 or Level 5 - or working towards these qualifications.
• Current knowledge of building repairs, construction as well as CDM roles and responsibility.
• Able to manage, control budgets and expenditure, and performance information.
• A vehicle insured for business purposes. The great news is that we’ll pay your mileage!
• A self-starter approach, able to work unsupervised to manage your own patch, working commercially to deliver our programmes of work on time and to budget.
• Knowledge of Retro-Fit works, including installation of renewable energy measures.
• Excellent experience in performance management of Principal contractors.
• Excellent at building strong Contractor/Client relationships.
• Excellent at delivering a customer focused approach, and excellent level of customer care.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well you!  Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!   

Our Team are a supportive and dedicated team, who are working on Retro-Fit projects currently, in the NW and NE regions, and are really looking forward to welcoming you into the Retro-Fit Delivery team.

If you are passionate about delivering excellent results and changing our customers lives for the better, then this is the role for you!

Job details

• Working Monday to Friday, you’ll shape your own diary around work, customers’ and your own commitments.
• This is a hybrid role, so you’ll typically spend some days in our offices others working at home and the rest working in our properties in NW Cumbria or NE regions.
• You must be able to use technology for updating records, budget and KPI management, completing online learning and collaborating with other colleagues.
• You’ll need a Standard DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• Generous pension scheme with life insurance of 3 x salary
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Explore our benefits in detail on our website.

Find out more

Click APPLY NOW to see our Maintenance Project Surveyor Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Support Worker
Cedar House, Newcastle Upon Tyne
Permanent, full time (37.5 hpw), on a 3 week rolling rota, this includes early starts and late finishes.
Pay £12 per hour (£23,464 per annum) and great benefits including Health Cash Plan
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
Typical day as our Support Worker
• Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.
• Customer group that you will be working with are all adult females who have experienced or at risk of experiencing, homelessness or rough sleeping.
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too.
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the Top Ten Great Places to Work in the UK!
You bring
• Passion to support our customers to live their best life, working together with an eye for detail.
• Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
• Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.
Our team
You’ll join Fintan, Tracy, Sonia and our incomparable Cedar House team, we’re super passionate about what we do! We’re really proud of our track record in reacting amazingly quickly in providing housing and support to the most vulnerable members of our community. We’re a supportive bunch and like to look after each other like family and make sure we are all valued, backed up and respected.
You will also benefit massively by being supported by our unique Clinical Team. Our Mental Health Practice leads, and Occupational Therapists help us to create a psychologically informed environment with a therapeutic aim to not only help us to support our customers better, but to also look after our own wellbeing too. It’s a win win. They are just great!
Job details
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• Working on a rota that has the earliest start of 7am and the latest finish of 8.30pm. But don't worry, there are plenty of days off in between to recharge those batteries.
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
• 34 days annual leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39 the option to buy 5 more and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.
Find out more
Click APPLY NOW to see our Support Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Customer Service Advisor

One Strawberry Lane (the best view of St James’ park)

Newcastle upon Tyne – Hybrid, two days in our One Strawberry Lane office based and 3 days at home (First four weeks will be full time office-based Monday to Friday 9:00 am to 17:00 pm)

Full Time – 37.5 hours per week Flexible shift rotation. Monday to Friday currently between 8:00 am till 6:00 pm on a shift rotation.

Starting salary: £23,464 pa, with great benefits which include a Health Cash Plan

Start date 25th November 2024

Home, a place where you belong

How about working for one of the top ten Workplace’s in the UK, according to the Great Place to Work 2024 National survey results?

Do you want to work in the most technologically advanced office building in the region? This is a building like no other in Newcastle.

Do you genuinely care, and get a buzz from helping people?

Fancy going home each day knowing that you have helped change our customers lives for the better.

Home Group is a social enterprise that supports some of the most vulnerable in society, including people with mental and physical health issues. Are you up for a new challenge in supporting our customers?

If so, we are looking for brilliant new colleagues to join our European award-winning team. (I Know, that’s impressive!!) This isn’t “just” any old customer service role, we’re looking for “customer service heroes” to support our customers.

You bring

• You’re a positive, confident & enthusiastic communicator with the ability to handle objections.
• You’re resilient when faced with a challenge or when things don’t go to plan. Can you remain calm dealing with some distressing calls from customers who are relying on your help?
• You follow process when it’s important but can also think on your feet. We want a win-win for both our customer and the business.
• You care about our customers and give every customer the brilliant experience they deserve.
• You have strong customer service skills and excellent verbal and written language abilities. As well as calls our customers use email, Live chat, and social media to contact us. Have you experience using these tools?
• You’re comfortable leading the conversation and finding the right outcome for our customers.

Job details

• Full Time: Currently Monday to Friday between 8:00 am till 18:00 pm on a shift rotation.
• We staff bank holidays with volunteers, so if you’d like to be off, you probably can. You just need to request it.
• This leaves plenty time to attend our summer and Christmas parties, summer kid’s activities or discounted panto. We’d love you to get involved.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• All the “tech” you need to enable you to work effectively from either home or the office.
• Health Cash Plan saving you up to £1140 pa. We’ll cover your costs (and your kids if you have them) towards dental, optical, prescription charges, alternative therapies, and lots more.
• Competitive pension scheme with employer contributions
• Excellent career progression, through personal development plans and our “Grow our Own” development programme. Our management team all started their careers as customer service advisers.
• Shopping discounts & access to the Blue Light Card discount scheme
• Technology Purchase Scheme (That new TV or smartphone is a few clicks away!)
• Cycle to work and car scheme (bike storage, drying rooms and showers are available at our office)
• Discounted Gym Membership
• Time off for volunteering
• A wide range of engagement activities in the workplace led by our colleague engagement team.
• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Customer Service Advisor Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Email our Service Centre management team at sean.armstrong@homegroup.org.uk with any questions you may have and, we will get back to you asap. You can even arrange a time that suits you to pop into our awesome Head Office next to St James Park. Our café is the ideal place for a chat with one of the team and the cappuccinos are amazing!

Start date of 25th November 2024. You must be available for our Office based four-week training programme from that date.

Proud member of the Disability Confident employer scheme

Quantity Surveyor

Hybrid working from a Home Group office in Newcastle or Durham 2 days per week and 3 from home with occasional site visits to our properties across Greater London.

Permanent, full time (37.5 hpw)

Salary circa £44,308 per annum plus brilliant benefits including health cash plan!

Home, a place where you belong

Are you an experienced Quantity Surveyor, looking for a new role with a great employer?  Come and join us at Home Group.  You’ll support us in providing a high-quality, cost-effective repairs and maintenance service for our properties across Greater London (including Essex, Hertfordshire, Peterborough, Milton Keynes, Bedfordshire and Cambridge), driving cost control and efficiency of spend. 

Typical day as a Quantity Surveyor

• Supporting our teams in delivering value for money services working closely with our trades, maintenance managers, subcontractors and suppliers. You’ll be ensuring high levels of performance, productivity, quality, compliance and cost-effective services.
• Conducting site visits when required to measure and value works including pricing, negotiating and agreeing budgets and cost variations, as well as checking project costs.
• Monitoring contractor performance, cost to serve analysis, cost breakdown, demand understanding, workload and workforce profiling.
• Management of commercial and contractual aspects of relationships with consultants, suppliers, and subcontractors.
• Ensure the effective use of our works order systems, maximising efficient use of work scheduling and ensuring accurate data recording.
• Ensure we work to budgets and assist with the accurate coding of monthly costs.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for a top 10 Great Place to Work Employer!

You bring

• A Quantity Surveying qualification. 
• Knowledge of procurement rules and legislation with excellent organisation and time management skills.
• Knowledge of housing repairs and improvements, including experience of Building Regulations, systems and materials, and confident working to specifications, contracts and data.
• Experience of communication with employees, customers and stakeholders, with the ability to support and challenge colleagues and contractors to work in the most cost-effective way.
• A current driving licence and access to a vehicle insured for work.  We’ll pay your mileage costs for using your vehicle at work.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well you!  Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home. 

Job details

• Monday to Friday, flexible working hours (or we’re open to agreeing a work pattern with you)
• You’ll manage your own diary. If you need a break to take delivery of your new fridge or take a longer lunch for a haircut, you can use your flexi time to manage that!
• This is a hybrid role based from Newcastle or Durham (2 days per week), from home and our properties across Greater London

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (includes bank hols and a “me day” to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Generous pension scheme with life insurance of 3x salary.
• Explore our benefits in detail on our website.

Find out more

Click APPLY NOW to see our Quantity Surveyor Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Real Time Workforce Analyst

Newcastle upon Tyne, with Hybrid working, 2 days office based and 3 days at home

Full time (37.5 hpw), 12-month fixed term contract

Salary: £25,264 pa, with brilliant benefits including health cash plan!

Home, a place where you belong

Looking for a role where you can make a real difference in ensuring our customer service runs like clockwork? As a Real Time and Workforce Analyst in our award-winning Resource Planning Team, you'll be at the heart of making sure the right people are in the right place, at the right time. This is your chance to help keep our customer promise and play a key role in making sure our services are always running smoothly. You'll be optimising schedules and using real-time data to keep things running smoothly. Whether you're after full-time hours or something more flexible, this could be the perfect fit for you.

Typical day as a Real Time and Workforce Analyst

• Oversee short-term forecasts and resource planning cycles, ensuring schedules are optimised to match forecast data.
• Monitor real-time trends, identifying and responding to ‘hotspots’ by adjusting schedules across inbound, outbound, email, and chat channels.
• Handle day-to-day changes to schedules, making sure service levels are maintained and all calls are answered within our agreed frameworks.
• Manage time-off requests and ensure productivity by keeping an eye on key metrics like call handling and wait times.
• Use Workforce Management software to gather data and create insightful reports that help inform planning decisions.
• Collaborate with our service delivery and maintenance teams, ensuring that resource needs are met for smooth customer service operations.

Imagine ending each day knowing you've made a positive impact on our customers' lives. You can do that here, working for one of the top ten Great Places to Work in the UK!

You bring

• Strong experience with Workforce Management software, ideally in a contact centre setting, where you've handled planning and forecasting.
• Brilliant IT skills, especially in Excel, and the ability to pull and analyse data from systems like CRM and telephony tools.
• A solid understanding of contact centre KPIs like utilisation and shrinkage, with a sharp eye for the details that matter.
• A passion for improving customer service and always looking for ways to make things more efficient and effective.
• Experience balancing priorities and keeping services running smoothly across various channels like phone, email, and chat.
• A collaborative approach, working closely with colleagues and teams to ensure everyone is where they need to be, when they need to be.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• Flexible working hours (or we’re open to agreeing a work pattern with you)
• You’ll manage your own diary, so if you need to work from home to take delivery of your new fridge or take a longer lunch for a haircut, you can use your flexi time to manage that!
• This is a hybrid role, and you’ll spend 2 days in the office, 3 days working at.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (this includes bank holidays and a “me day” to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1,140 pa. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Generous pension scheme with life insurance of 3 x salary. See our full range of benefits on our website.

Find out more

Click APPLY NOW to see our Real Time and Workforce Analyst Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Lead Property Data Analyst

Hybrid role, working from home and our office in Newcastle City Centre, One Strawberry Lane

Permanent, full time (37.5 hpw)

£42,000 to £48,000 per annum (depending on skills and experience), plus great benefits including Health Cash Plan

Home, a place where you belong

We have an exciting opportunity for you to join our asset team as Lead Property Data Analyst. In this brilliant role, you’ll make a big difference support the delivery of our asset management strategy through regional business planning, maximising performance and investment.

You’ll work intuitively collaboratively with our wider Asset team, Maintenance and Regeneration to implement business planning that maximises the performance of each function and investment, effectively managing stakeholder relationships.

If you fancy working alongside a brilliant team and to continue developing your own career as you grow with us, then read on…

Typical day as Lead Property Data Analyst

• Through effective business planning and recommendations, you’ll support our teams to provide the right homes in the right places, improving standards and energy performance.


• Supporting robust performance management through reporting, using our systems to effectively analyse and interpret asset and property data, supporting business, Executive, Board and Regulatory reporting.


• Contributing to robust business planning and control framework by ensuring reporting systems are in place, supporting wider asset team activity such as asset performance model and regional planning, sales and higher risk building activity.


• Driving continuous improvements in our systems and processes, working with a commercial focus and customers at the heart of everything that you do.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working in a top 10 greatest places to Work in the UK!

You have

• Have a professional accountancy qualification or equivalent professional experience of managing, delivering reporting and analytical requirements that drive value and outcomes into the business.


• Experience in a relevant asset, reporting, commercial, finance or project role, with an understanding of underlying business processes, data management, business reporting and systems.


• Have a relevant degree and/or have substantial experience of working in social housing.


• Advanced Excel skills and be IT literate.


• Exceptional communication skills to build and maintain relationships with internal and external stakeholders.


• You’ll be intuitively collaborative, have an eye on the detail and can bring creative spark.

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!   

Job details

• Flexible working hours (or we’re open to agreeing a work pattern with you)


• This is a hybrid role, so you’ll typically work from home and spend 1-2 days in the office. There will also be some occasional travel and working from our other office locations.


• Able to use technology for gathering data, business planning and report writing, completing online learning and collaborating with other colleagues.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.


• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Lead Property Data Analyst job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Scrum Master

Newcastle upon Tyne, Hybrid working

Permanent, full time (37.5 hpw)

Salary circa £38000 pa, negotiable based on skills and experience plus brilliant benefits including health cash plan!

Home, a place where you belong

Are you passionate about making teams work smarter, not harder? As our Scrum Master, you'll be the driving force behind our team?s Agile journey, helping them master the art of Scrum and achieve their goals with ease. You?ll be right at the heart of things, supporting continuous improvement, knocking down blockers, and creating an environment where collaboration and self-organisation thrive. If you love empowering others and making a real difference, this is the role for you!

Typical day as our Scrum Master

• Facilitate Scrum ceremonies like daily stand-ups, sprint planning, and retrospectives to keep the team on track.


• Collaborate closely with IS teams and wider stakeholders to improve processes and enhance our technical offerings.


• Help the team stay focused on their sprint goals by removing obstacles and resolving conflicts.


• Track progress using Azure DevOps, analysing outputs such as Burndown charts and sharing updates with the team.


• Champion Agile principles across the function, coaching teams to adopt and embrace best practices.


• Foster a high-energy, collaborative environment where the team is empowered to self-organise and continuously improve.

Fancy going home each day knowing that you have helped change our customers lives for the better? You?ll do that here, working for a top 10 Great Place to Work in the UK Employer!

You bring

• Hands-on experience working within Agile frameworks, with a deep understanding of the Scrum process.


• The ability to identify and remove blockers, keeping the team moving forward towards their sprint goals.


• Experience using tools like Azure DevOps to manage workflows, track progress, and report metrics.


• Strong communication skills, ensuring alignment between your team and wider stakeholders.


• A passion for fostering teamwork, collaboration, and continuous improvement.


• Certified Scrum Master with recognised qualifications and a desire to keep learning and mentoring others.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You?ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• This is a hybrid role, and you?ll spend a minimum of 2 days a week in our central Newcastle upon Tyne offices and have the option to work from home the rest of the week.


• You?ll manage your own diary, so if you need to work from home to take delivery of your new fridge or take a longer lunch for a haircut, you can use your flexi time to manage that!

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What?s in it for you?

• 34 days leave (this includes bank hols and a ?me day? to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• Colleagues really matters to us, that?s why we?re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.


• We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us!


• Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website.

Find out more

Click APPLY NOW to see our Scrum Master Job Description, find out about us and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out. Finally, do let us know if there?s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Service Charge Assistant Accountant

One Strawberry Lane, Newcastle, Hybrid working

Permanent full time (37.5 hpw), Monday to Friday

Salary £26,400 to £29,858 negotiable based on skills and experience, plus brilliant benefits including health cash plan!

Home, a place where you belong

Are you passionate about finance, not fazed by large amounts of data and have a great eye for detail? As a Service Charge Assistant Accountant, you will play a key role in ensuring our service charge accounts are produced on time and accurately to our customers. After all, placing our customers are at the heart of everything we do, is just how we operate.

This is brand new and exciting role within our organisation so a fantastic opportunity to join us at the start of this journey in really making a difference to how we set and manage our service charges for our customers.

Typical day as a Service Charge Assistant Accountant

• Monitoring expenditure, preparing journals, and providing variance analysis.


• Strong working relationships and collaboration with our Leasehold Team to understand how our schemes are set up and the services that we deliver.


• Interpreting and producing financial data into a customer friendly format that means we can demonstrate where our customers money goes.


• Highlighting areas for improvement, where we are under recovering our costs and help us to protect our income.


• Supporting operational colleagues to ensure expenditure is captured and coded correctly.


• Continuously improving processes to enhance our financial services.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK.

You have

• Solid accounting knowledge, either through experience or qualifications such as AAT.


• Experience of social housing or property management service charges, including a robust knowledge of the legislation for the calculation and implementation of service charges.


• Strong proficiency with integrated financial systems and software like Excel in order to analyse large complex data sets.


• Excellent communication skills, with the ability to write clear, concise reports and deliver information to a range of audiences.


• Excellent organisational and time management skills, and the ability to plan and prioritise your own workload.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

You’ll be an integral part of both our Financial Reporting team, led by Emily, and our Leasehold team, led by Christine, ensuring brilliant collaboration between the two. We are all super passionate about what we do and there is a great team spirit. We all bring a great eye for detail, creative spark and passion for our roles. We’re keen to ensure we are not just your “typical accountants.”

Job details

• Flexible working hours (or we’re open to agreeing a work pattern with you).


• You’ll manage your own diary, so if you need to work from home to take delivery of your new fridge or take a longer lunch for a haircut, you can use your flexi time to manage that!


• This is a hybrid role, and you’ll spend 2 days in the office, 3 days working at home.


• Able to use technology for producing financial data, completing online learning and collaborating with colleagues.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.


• Explore our benefits in detail on our website.

Find out more

Click APPLY NOW to see our Service Charge Assistant Accountant Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Handy Person

Tyneside Foyer: Newcastle upon Tyne

Permanent, full time (37.5 hours per week)

£12 per hour, and great benefits including Health Cash Plan

Home, a place where you belong

We have a brilliant job opportunity for a Handy Person in the Newcastle area to look after Tyneside Foyer and our Dispersed properties. You will be based at the Tyneside Foyer 5 days per week and be part of our small but mighty Maintenance and Housekeeping Team. You?ll be meeting and working with different people each day, so no day is ever the same!

The properties you?ll look after

There are 72 rooms within the Tyneside Foyer and 9 Dispersed properties. so just a small task of 81 properties! There are 52 bedrooms with ensuites, 20 self-contained flats and 9 properties out in the West end of Newcastle ? Of course there are shared communal areas too, which is why you?ll be working alongside another member of the maintenance team who is a qualified joiner and knows a thing or two about the Foyer and what it takes to maintain this.

Fancy going home each day knowing that by doing a small job you?ve made a big difference to someone, great, then this is the job for you. By the way, ?we?re in the top 10 for Great Places to Work in the UK!

Typical day as a Handy Person

• One day you could be painting a room ready for a new person coming into the service, the next you?ll be building furniture and putting up shelves.
• Once you?ve settled in, you?ll be expected to attend the morning meeting each morning to understand the priorities of the upcoming rooms.
• Following the repairs log to either complete the minor jobs or reporting these to an external contractor.
• Be ready to react to minor emergencies. Examples include repairs to doors and locks, minor plumbing repairs like changing tap washers.
• A keen eye and hand for any internal decor, you will be a dab hand with a paintbrush.
• So, the repairs you do are things that our repairs service might normally do but sometimes it makes life much easier for our customers if you get to them first.
• As we work tightly with other services within the Newcastle area, if they need a hand we?ll ask that you support where possible!

Our teams

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You?ll join our team, who come from different walks of life and are here to support you as you make yourself at Home! You?ll work alongside Carl who has vast experience of the Tyneside Foyer and what it takes to manage the upkeep of this. You?ll work alongside the wider team as well as the management team.

About You

• A team player with a can-do attitude, enthusiastic, and good organisation skills.
• Have an eye for detail and safe working.
• You?re multi skilled with general maintenance, know a bit about general repairs, carpentry, basic plumbing and get lots of satisfaction from cutting in with a Harris paint brush!
• Comfortable working and communicating with people from all walks of life.
• Able to use, or happy to learn to use, technology for essential eLearning and completing tasks such as admin for the weekly maintenance checks that are carried out. You?ll also need to use technology to book some well earned time off.
• It would be amazing if you have been a handy person in a previous job. Let us know your transferable skills in your cover note.

  Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role.? This remains under regular review.

Job details

• 37.5hrs per week based at the Tyneside Foyer working Monday to Friday.
• Occasionally travel outside of our patch / service to work on a property that you may not have worked on before, or when we have an all hands on deck situation.
• Because you?ll be working around vulnerable people, you?ll need an enhanced DBS for children and adults. But we?ll pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What?s in it for you?

• 34 days leave (including bank hols and a ?me day? to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that?s why we?re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Explore our benefits in detail on our website.

Find out more

Click APPLY NOW to see our Handy Person Job Description, find out about us and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out. ?Finally, do let us know if there?s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Supported Housing Management Worker

Homeside Lodge, Newcastle upon Tyne - Service Based

Permanent, Full Time (37.5hpw) 9-5 working.

Pay £12.00 ph (Salary £23,464 pa) and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Housing Management Worker, you’ll be at the heart of supporting customers who live in our fantastic extra care service for over 55’s. This is a great opportunity for someone that has lots of energy to make a big difference each day as you make positive and lasting changes to customers lives. Amazing we know!

As our Housing Management Worker, you’ll play an important role in supporting the smooth running of our service. You will ensure the safety of our customers, and the security of the building is maintained. You will work collaboratively for referrals and sign ups, can demonstrate effective management of voids, rent and service charge collection.

The day in the life of a Housing Management Worker

• Health and Safety is at the top of your agenda, you will navigate yourself around our H&S paperwork and documentation. This includes safeguarding reports and incidents. It also includes completing welfare checks for customers in dispersed properties as well as completing flat and property defect checks and delivering support to our customers around their finances.


• Thinking on your feet and manage situations on the spot in line with our policies and procedures.


• You will collaborate with your team, as well as working closely with social workers and hospital discharge teams when a home becomes available in the service.


• You will be a driving force in ensuring rent and service charge doesn’t go into a minus. Having a commercially caring conversation with customers is the norm.


• A team player with the confidence to work alone. You will have amazing support to give you the required tools for the role.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, we are in the top 10 for Great Place to Work in the UK!

You bring

• Awesome organisation skills, documenting the right things at the right times.


• Experience in working in a fast-paced environment, and you can master priorities effectively.


• A working knowledge of housing related processes, including referrals, sign ups, voids and health and safety building management.


• A strong communicator: Verbal and written skills are paramount for the success of this role.


• You’re sociable and interested in people and their stories. Customer engagement is a necessity.


• You recognise when things are about to go wrong and are confident intervening in a sensitive way.


• The ability to work on your own initiative, remain calm under pressure and have a resilient approach.

Our team

You’ll join our friendly, caring team who go out of their way to support new colleagues. Our Homeside Lodge team is led by our Senior Client Services Manager Sarah, who has worked in various roles within both care and housing, starting as a support worker in 2017. She is supported by our Client Services Manager, Glenn who also brings a wealth of knowledge and is a dab hand in leading our catering offer!

You will also have the support of our awesome Support Coordinator, Lee and our team of 12 support staff in your day-to-day tasks in the service.

Job details

• We provide 24-hour support to our customers each and every day. You’ll work between the hours of 9am to 5pm however due to the nature of our work you will work alternative weekends shared with our other housing management workers (Don't worry, you get a day off during the week to compensate for this!)


• We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!


• You'll be able to work technology, monitor CCTV and update customer records.


• You’ll also need an Enhanced DBS check done and we pay for that.


• Able to use technology for creating and updating systems, complete online learning and to collaborate with colleagues.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.


• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Housing Management Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme