Total 45 job vacancies by Initia Management Pte. Ltd.

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsibilities

• Welcoming customers, informing them about specials or new items, answering questions and accepting orders.
• Knowledgeable of the menu and preparing them.
• Grinding, blending, brewing and highlighting the differences between items and answering customer queries about the menu.
• Maintain clean, well-stocked and updated displays
• Continuously expand knowledge in food and beverage
• Adhere to all food safety regulations and quality controls

Qualifications & Requirements

• At least 1 year of experience in food and beverage preparation or customer service preferred.
• Training and willingness to continue learning about food and beverage preparation.
• Exceptional listening and communication skills
• Committed to customer satisfaction and service excellence
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Budgeting and Forecasting:

• Develop and manage the organization's budgets, ensuring alignment with strategic goals.
• Conduct financial forecasting to provide insights into future financial performance.
• Financial Reporting:
  • Prepare accurate and timely financial statements and reports for internal and external stakeholders.
  • Ensure compliance with accounting standards and regulatory requirements.

Cash Flow Management:

• Monitor and manage the organization's cash flow to ensure liquidity and efficient use of funds.
• Implement strategies to optimize working capital and minimize financial risks.

Risk Management:

• Identify and assess financial risks, proposing and implementing strategies to mitigate them.
• Stay informed about economic trends, market conditions, and industry developments affecting the organization.
• Strategic Planning:
  • Collaborate with other departments to align financial strategies with overall business objectives.
  • Provide financial insights and recommendations to support strategic decision-making.

Financial Analysis:

• Analyze financial data and performance metrics to identify trends, opportunities, and areas for improvement.
• Present financial analysis to key stakeholders, helping them make informed decisions.

Compliance and Audit:

• Ensure compliance with financial regulations, accounting principles, and internal policies.
• Facilitate external audits and address any audit findings or recommendations.

Investment Analysis:

• Evaluate potential investments and financial projects, providing recommendations based on risk and return analysis.
  • Manage the organization's investment portfolio, if applicable.
• Financial Policies and Procedures:
  • Develop and update financial policies and procedures to maintain internal controls and governance.
  • Train and educate staff on financial policies and procedures.

Team Leadership:

• Lead and mentor finance teams, fostering a collaborative and high-performance work environment.
• Provide guidance and support for professional development within the finance department.

JOB SUMMARY/JOB OVERVIEW:

We are seeking an experienced HR Executive to join our HR team. The ideal candidate will be a seasoned HR professional with a strong background in managing various HR functions. This role requires strategic thinking, excellent interpersonal skills, and the ability to contribute to the development and execution of HR operations aligned with our company's objectives.

• Perform the full employee cycle from onboarding to offboarding
• Administer and execute a full spectrum of HR processes such as personnel administration (proper records organization), compliance with statutory regulations, salary administration, employee movement (transfers/promotion/confirmation/resignation) processes, employee benefits and any such activities.
• Prepare and process overall payroll ensuring that salary is paid timely and accurately (commission, incentive, allowance, reimbursement)
• Prepare and submit the CPF, Income Tax (IR21, IR8A)
• Administer and update employees’ database on a timely and accurate basis
• Process and prepare all types of employment-related letters including employment contracts, confirmation letters, resignation acceptance letters, termination letters, increment letters and bonus letters
• Apply for a work visa /work permit and oversea quota
• Support HR projects and take the initiatives for HR process
• Handle Foreign staff management which includes processing of pass activities, renewal, medical check up, insurance plans, staff welfare and managing Government portals related to foreign employment.
• Resolving employee grievances by counseling employees and supervisors
• Manage Group Employee Insurance plan by update staff movement, advice on cost center charging and ensure staff claims are duly submitted to the Insurance company
• Prepares statistics for all government surveys and questionnaires

The Key roles and responsibilities of the internship in Human Resource Department include the following:

• Assist in the end-to-end recruitment process and onboarding
• Update and maintenance of the staff personnel files
• Assist in preparation in Payroll
• Assist in granting consolidated documents
• Support and make recommendation to HR processes and practices
• Prepare and present key metric reports for the Global HR Team and the Leadership Team

WHAT WE ARE LOOKING FOR:

• Must be in HR Related or Project Management course or equivalent
• Strong in project management and communication skill
• Excellent analytical, problem solving and time management skills
• A pro-active individual with the ability to work independently with minimum supervision
• Able to commit for 6 months for optimal development programme

WHAT TO EXPECT:

• Guaranteed career growth at one of the best salons in Singapore
• Competitive Salary and Benefits
• Opportunity for career advancement/progression
• Cozy working environment
• Energetic & innovative work culture

ABOUT US:

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you’re excited about our company’s vision for this position, we’d like to hear from you.

You may visit our website to learn more about us: https://initia.sg/

BE ONE OF THE BEST!

BE THE BEST!

BE PART OF INITIA!

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

The HR Manager oversees all aspects of human resources responsibilities, practices and processes. He/She is the go-to person for all employee-related issues, identifies personnel problems, and proposes solutions. His/Her main duties involve managing activities such as job design, selection & recruitment, employee relations, performance management, compensation, employee benefits, training & development, talent management, affirmative action, labour regulations, health, hygiene and safety, as well as staff record management.

In-charge of the day-to-day duties of human resource management, the HR Manager acts as liaison between employees and management.

1. Develops the company's HR agenda
2. Promotes a professional, positive, and supportive work environment
3. Maintains and updates the employee manual
4. Develops HR strategies, policies and practices
5. Accomplishes and ensures projects tasked by HQ are complete according to schedule
6. Secures temporary assistance for projects as necessary
7. Handles recruitment and selection process such as posting advertisements, shortlisting and prepare employment contracts
8. Issues letters of offer or intent to selected candidates
9. Conducts orientation or onboarding sessions for new employees
10. Ensures legal compliance by monitoring and implementing such compliance
11. Oversees the learning and development for personnel
12. Formulates the training plan for all staff
13. Drives the performance management programs, identifies talent gaps, and develops internal candidate pipelines
14. Develops and creates each position’s KPI and evaluation structure for employees
15. Provides timely notification to directors and managers when employee performance appraisals are due
16. Ensures performance appraisal measures are administered fairly and consistently
17. Ensures timely and accurate delivery of payroll
18. Structures compensation and benefit packages
19. Administers staff compensation and severance pay procedure
20. Manages staff welfare matters and organizes related staff activities
21. Monitors and maintains insurance policy for staff compensation
22. Provides HR consulting and solutions on HR matters to business units on a daily basis
23. Develops and maintains staff job descriptions
24. Advises management and staff on personnel-related issues such as discipline, terminations, personality conflicts, job transfers, policy interpretation and other sensitive HR-related issues
25. Oversees scheduling of and records all employee annual, medical, and unpaid leaves
26. Ensures that all departments are adequately staffed at all times
27. Provides input on workforce and succession planning as well as planning of business unit restructuring
28. Conducts exit interviews to determine reasons for employee’s separation from the company
29. Finds suitable government grants for the entire business entity and securing the grants
30. Manages, saves, and allocates HR funds with government grants
31. Assists the HR Division Manager and or the General Manager with projects and/or assignments as directed

Responsibilities

• Following directions provided by the head chef
• Collaborating with the whole culinary team to ensure high-quality food and service
• Keeping the kitchen safe and sanitary
• Stocktaking and ordering supplies
• Assisting in other areas of the kitchen when required
• Handling any problems that may arise

Qualifications

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• At least 2 years experience working in a similar role
• Ability to work well alone and in a team
• Passion for delivering great food and service
• Knowledge of safety and sanitation practices
• Flexibility in working hours subject to the demands of the business

Responsibilities

• Plan and execute menus in collaboration with other colleagues
• Manage ingredients that should be frequently available on a daily basis
• Follow the directions of the executive and sous chef
• Ensure adherence to all relevant health, safety and hygiene standards.
• Suggest new ways of presentation of dishes and procedures for optimizing the cooking process.
• Give attention to the productivity of the kitchen such as speed and food quality

Qualifications & Requirements

• Diploma in relevant field or Qualification from a culinary school.
• Past experience working in a similar role
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Responsibilities

• Manage, teach and conduct cooking classes with patience and professionalism
• Execute and supervise the day to day operations of the cooking studio
• Maintain the cleanliness of the studio thus providing a positive learning environment
• Proactive and Initiative in ensuring the food costs are within the allocated budget and seek improvements to reduce food wastes
• Be punctual and well prepared with required ingredients and tools before the class begins
• Deliver the required curriculum
• Promote and maintain high level of student satisfaction
• Offer suggestions for improvement to course implementation as part of our ongoing efforts to achieve excellence and increase our strategic advantage. Proposed enhancements must adhere to the necessary SOPs and Government requirements.

Qualifications & Requirements

• Diploma/Degree Holder in relevant fields
• WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
• Competence in delivering the cooking classes
• Demonstrate excellent coaching abilities and can offer essential help to students
• Ability to devise recipes and maintain culinary standards
• Relevant experience in area of specialization is a plus (Eg: Korean, Asian)

Job Description

• To assist in menu development from sourcing of ingredients to the final plating. Innovation, uniqueness and current trends should be take into consideration so as to meet current market demands.
• To source for high quality and fresh ingredients as well as cooking instruments required.
• Ensure that usage of ingredients are optimised, and that food wastage in the restaurant is kept at a minimal.
• Cost management and budgeting
• Tasting of final dishes to provide constructive comments to elevate quality.
• To educate fellow kitchen staff on best practices, culinary knowledge as well as techniques. Hygiene and food safety practices are also required.
• To educate front-of-house staff on recommendations to be suggested to customers, such as best food and beverage pairings.
• Provide feedback on the overall ambience and layout of the restaurant so as to ensure performance efficiency and customer satisfaction
• Take part in special events and curate time-limited menu
• Undertakes any other duties and ad hoc related roles as the business requires

Qualifications & Requirements:

• Bachelor in relevant field of study
• Basic food hygiene & Workplace Safety & Health for Food Operation Certificate
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven