Total 20 job vacancies by Kddi Asia Pacific Pte. Ltd.

Job Description

1. Objective
To provide support to the Accounts Team to ensure that the daily job

responsibilities are completed on time. (Request for urgent invoices

or payments are prepared without delay especially during monthly

closing period)

2. Customer Invoice preparation
a) Prepare sales invoices and draft email to customers for review.
b) Communicate with the ISR Team regarding inquiries related to

customer invoicing.
c) Send invoices to customers after review by Senior Accounts

Executive.

3. Vendor invoice preparation
a) Print out invoices from vendors in email for verfication.
b) perform 3-way match by matching invoices with purchase orders

and receiving documents.
c) Communicate with the Procurement Team regarding inquires

related to purchase orders.
d) Key-in of vendor invoices into the Business Central system.
e) Filling Documents
f) Ensure the accuracy of invoices and resolve discrepancies with

vendors ( if needed)

4. Vendor Payment Processing (if Needed)
a) Prepare and process payments to vendors through cheques,

electronic transfers, or other means.
b) Maintain payment schedules and ensure timely payments to

avoid late fees.

5. Perform any other duties as assigned.

Requirement

1. Minimum of 2 years of relevant experience

2. Proficiency in Microsoft Excel is required; experience with Business

Central is a plus.

3. Good communications skills.

4. Ability to work independently and resourcefully in a fast-paced

environment.

5. Willingness to commit to overtime work when required.

6. 3 days per week (9.00am to 5.30 pm)

Job Description

1 The Manager of the Information Security Department is responsible for the organization's efforts to protect its information assets and ensure the security of its information systems. This position requires a proactive approach to developing and implementing security policies, conducting security assessments, and responding to incidents. The role involves collaboration with various departments and regional offices, with a particular focus on the APAC region.

Key Responsibilities

EDR Monitoring and Operation Support

1. Monitoring and Alert Escalation:
• Monitoring of security alerts and ensure timely escalation and

response to potential threats.
• Implement effective isolation strategies for detected threats

to minimize impact.

2. Coordination and Incident Response:
• Serve as the primary liaison between regional companies and

the CrowdStrike security platform.
• Lead incident response efforts, including investigation,

containment, eradication, and recovery.
• Ensure a swift and efficient response to security incidents,

maintaining 24/7/365 availability as required.

Security Promotion for APAC Region

1. Information Security Training:
• Conduct regular information security training sessions for

employees to promote awareness and best practices.
• Develop training materials and ensure they are up to date

with the latest security threats and mitigation strategies.

2. APAC Regional Assessments:
• Perform information security assessments for regional

companies within the APAC region.
• Travel to regional offices as necessary to conduct on-site

evaluations.

3. Annual Cyber Hygiene:
• Coordinate and execute the annual cyber hygiene program

for all regional branch offices.
• Conduct thorough inventories of assets, ensure proper

privilege management, and implement other relevant

security measures.

Requirements

1. A minimum of 5 years of experience in information security.

2. Strong knowledge of information security principles, practices, and technologies.

3. Experience with security assessment and incident response.

4. Preferable familiarity with the CrowdStrike security platform.

5. Experience with a SIEM or similar security management tool.

6. Excellent communication and interpersonal skills.

7. Ability to travel within the APAC region.

8. Proficiency in the Japanese language

9. The role demands availability for incident response on a 24/7/365 basis.

10. Must possess or be able to obtain the CCFR (Certified Cyber

Forensics Responder) qualification by the end of May 2025.

11. Candidates lacking direct experience in information security may still be considered if they possess strong knowledge and hands-on experience in server and network management.

Job Description & Requirements

To promote KDDI Asia Pacific (KAP) business expansion in APAC region, strategic technology alliances and distributors.

This job requires experience in selling IT System Integration products and solutions to customers in collaboration with KAP Sales and Presales team. Also, to promote the adoption of KAP regional products and solutions to KAP channel partners and technology alliances and leveraging support from technology alliances. Having a knowledge of trend in the IT market and IT infrastructure technology experience is expected.

Responsibilities

1. Accountable of the commercial success of the strategic technology alliance partnership (eg: between KAP and Cisco / Fortinet / CrowdStrike)
2. Work with the Partner Program Team to create, roll-out and measure targeted partner campaigns in increase product sales
3. Actively participate in discussion surrounding the partner eco-system
4. Work with Partner Team to drive business success of KAP and strategic technology alliances partnership
5. Plan and Execute KAP sales, presales and alliances enablement trainings
6. Business Planning and executing on the joint KAP and strategic technology alliance offering
7. Work with the Alliance team on engagement with Strategic Alliances and create joint campaigns to go-to-market
8. Collaborate with marketing team to drive campaigns to extend the KAP offering with strategic technology alliance products to new prospects
9. Build executive level relationships between KAP and strategic technology alliance
10. Understand the key partner measurement matrices
11. Work with key stakeholders within KAP, strategic technology alliance and partners to create solution adoption
12. Bridge role between KAP local team and KDDI SEA group companies for expanding IT infra business
13. Create and drive programs to generate demand and sales acceleration of opportunities to closure
14. Attending and participating in sales meetings, product seminars, industry alliance and trade shows
15. Must be willing to travel as required.

Expectations and Goals

• Expected to complete the tasks assigned based on the responsibilities above.
• Has knowledge IT market trends, especially Cisco / Fortinet / CrowdStrike
• Has experience in regional role and know regional local business landscape, markets and distributors
• Has experience in business development and partner programs execution

Job Description

• Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude.
• Diagnose and resolve technical issues related to hardware, software, and network connectivity. (Level 1 support)
• Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely resolution and follow-up
• Identify and escalate complex issues that were not able to resolve at level 1, to next level support team when necessary
• Contribute and maintain a knowledge base of frequently asked questions and solutions.
• Vendor coordination for customer onsite support when necessary
• Adhere to data centre routine and security procedures
• Working in a rotating shift schedule to ensure 24x7 coverage

Requirement

• Customer service orientation and interpersonal skills
• Excellent verbal and written communication skills
• Knowledge of IT infrastructure and networking concepts
• Good technical aptitude and problem solving skill
• Ability to work independently and as part of a team

Job Description

• Oversee/ carry out regular Data centre (DC) facility work including vendor management.
• In troubleshooting, responsible for taking immediate action and promptly performing recovery process against any system failure, service failure or building structure problem in timely manner
• Overseeing the performance of various equipment, ensuring efficiency and continuous improvement of services to enable contribution to the success of the entire business
• Make mid-long term facility replancement plan for improvement (stable and effective) for DC facility, carry out along the plan.
• Make site tour of DC facility and support proposal for sales, also arrange/ response to customer related to DC service on behalf of sales (when requested).
• Establishment of necessary operation procedure, maintenance procedure and emergency procedure to preserve good condition to the premises and all equipment or environment in data center.
• Train NOC member for enabling 1st level troubleshooting of DC facility.
• Any other duties reasonably associated with this position.

Job Requirements

1. At least 5 year's experience in data center maintenance or operation management.
2. Basic understanding of building facility management, electrical/or mechanical equipment such as generator, High/Medium Voltage equipment, generator, transformer, UPS , CRAC , CCTV , Access permission system and fire extinguisher are required.
3. Risk Management: Understanding risk assessment and mitigation strategies related to data center operations, including disaster recovery planning, business continuity, physical security protocols, and compliance with relevant industry standards and regulations.
4. At least 3 years' experience of member (people) management.
5. SLA’s and KPI delivery experience, Setup operational KPI and planning periodic preventive maintenance plan for each targeted Electrical and Mechanical equipment.
6. Communication skills: - good communication with customers, other department member, vendors and utilities suppliers in English.
7. Strong Customer Relation skills - for handling with requirement, complaints from customers.
8. Administrative skills: - Ability to people /or organization management and maintaining relevant information to support the business.
9. Any other duties reasonably associated with this position.

Job Description

1. Provide consultation, solutions and product knowledge to support sales team

2. Identify customer business requirement/technical requirement and generate sales opportunity with the proper solution.

3. Design right solutions to achieve customer business outcome and maximize customer investment and satisfaction.

4. Present the solution to customer and prepare the technical offer and its cost.

5. Keep updated with market trend to address customer business/technical requirement and find out right new products/services to enhance existing focus solutions. \

6. Work closely with focus technology/business partners, building and growing business relationship.

7. Handover ordered projects to postsales team.

8. Retain and upsell our services to customers.

1 SME level knowledge is essential. (Minimum CCNP)

2. Min 5 yrs of IT experience in Network & Data Centre solutions. 3. Skills in one or more of the following areas a plus: Cisco Data center technologies, Network security (Firewall, VPN, etc.), Cisco ISE, Cisco WLAN

4. Strong business acumen with strong interests in keeping up-to-date with current technologies.

5. Must have experience working in a customer-facing role.

6. Good verbal and written communication and presentation, negotiation skills.

7. Strong consultative skill set to include communications with varying levels of customer personnel as well as the ability to identify and help close new opportunities within existing clients

Job Description

1. Deliver network projects. Engineer is required to implement network infrastructure including LAN/WAN, Firewalls, PC setup, wireless solutions and others.

2. Responsible for network design, development, implementation, testing, troubleshooting, meeting and preparing completion document.

3. Gather the technical requirement, develop high & low level design, implementation and user acceptance plan and so on to customer.

4. Primary handle PC setup. Other products include Fortigate, Juniper, Ruckus, Paloalto etc, it would be variable depends on the requirement from customer

5. Work with vendors and suppliers/principals to deliver the projects.

6. Project Management role such as prepare work breakdown structure (WBS), issue management list, meeting minutes and etc. 7. Support maintenance team to perform corrective maintenance when required.

Responsibilities

Singapore Market Marketing Activities

1. Increase sales leads through the management of KDDI Asia Pacific's corporate social media accounts (LinkedIn, Facebook, etc.)

• Develop and execute social media strategies that align with overall marketing goals
• Create engaging and shareable content that resonates with target audiences
• Manage and monitor social media performance, analyzing data to optimize campaigns
• Collaborate with cross-functional teams to integrate social media efforts with other marketing channels

1. Enhance sales lead generation through SEO and Google Ads optimization of KDDI Asia Pacific's website

• Conduct keyword research and analysis to identify relevant search terms
• Optimize website content and structure to improve search engine rankings
• Develop and manage Google Ads campaigns to drive targeted traffic to the website
• Analyze website traffic and campaign performance to identify areas for improvement, including user behaviour

1. Collaborate with vendors to plan and execute events (exhibitions, webinars, etc.) to generate sales leads

• Identify and select relevant events that align with target audience and business objectives
• Develop event marketing plans, including content creation, promotion, and lead capture strategies
• Manage event logistics and execution, ensuring a seamless and successful experience for attendees
• Analyze event data to measure ROI and identify areas for improvement, including engagement from attendees.

1. Plan and implement various initiatives to nurture leads generated from the above activities into high-quality opportunities

• Develop and implement lead nurturing campaigns that utilize email marketing, personalized messaging and other engagement tactics
• Segment leads based on their interests and engagement levels, and language preference, tailoring messaging accordingly
• Collaborate with sales teams to qualify leads and move them through the sales funnel
• Analyze lead nurturing performance to identify areas for optimization

APAC Region Marketing Activities

1. Partner with KDDI Japan Headquarters to adapt and apply KDDI's marketing strategies to the APAC region, promoting marketing initiatives not only in Singapore but across the entire APAC region.

• Collaborate with KDDI Japan Headquarters to understand global marketing strategies and objectives
• Adapt and localize marketing strategies to suit the unique cultural and market nuances of the APAC region
• Develop and execute regional marketing campaigns that align with overall business goals
• Measure and analyze regional marketing performance, identifying opportunities for improvement

Customer Relationship Management (CRM)

1. In collaboration with KDDI Japan Headquarters, effectively manage customer information using Salesforce and Marketo to support marketing activities in Singapore and across the APAC region.

Requirements

• Bachelor's degree in Marketing, Communications, or a related field
• Minimum 3 years of experience in digital marketing, with a proven track record of success in generating leads and driving business growth in B2B environment
• Strong understanding of social media platforms, email marketing, SEO, Google Ads, and other digital marketing channels
• Experience in developing and executing integrated marketing campaigns across multiple channels
• Expertise in data analysis and reporting, with the ability to translate data into actionable insights
• Excellent verbal and written communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Candidate is required to communicate effectively with multi-national team across the APAC region including KDDI Japan Headquarters. Knowledge of Japanese language at business level is essential

Sales Skillset

1. Realize revenue and margin targets and maximize sales opportunities through connecting client needs with KDDI offerings and solutions

2. Responsible for driving client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client.

3. Research target market requirements, by establishing the key business drivers

4. Search and explore new business opportunities.

5. At least 3 years IT related sales experience & 10 years of sales experience

6. Sales pipeline management skill

7. Efficient reporting to management

Japanese Oriented Skillset

1. Language : Ability to speak and write in English and Japanese is a must.

Job Description:

• Provide comprehensive support to Account Manager
• Generate Sales Quotation using Microsoft Excel and Business Central
• Back-up for Sales Account Manager in customer communication and task when they are out of office /upon request
• Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
• Process sales order and coordinate on service delivery
• Work closely with Sales, Presales and Procurement to prepare quotation to customer
• Source quotation from respective vendors
• In-depth knowledge and use of KDDI tools, processes and partner facing applications such as Cisco CCW and others
• Proactively build and maintain a strong working relationship with ISR team
• Proactively build and maintain a strong working knowledge of strategic OEM products and services
• Use the systems and data to produce reports when necessary.
• May be required to identify and recommend improvements to sales administration processes

Requirements:

• 3+ years in sales and or sales support/operations experience in the information Technology industry
• Candidates with good interpersonal experience
• Excellent vendor/customer relationship development skills
• Work effectively in a team environment and generate high impact results measure by team sales bookings
• Strong organisational and able to handle multitask simutaneously
• Proficiency in microsoft office applications, SalesForce and Microsoft Business Central
• Meticulous, self-driven with strong follow-up skills
• Ability to work independently and/or with a team with minimal supervision
• Must be the subject matter expert concerning daily processes and procedures

Job Description:

• Handling renewal sales enquiries over the hotline, email, contact new & existing customers on their renewal sales enquiries
• Generate renewal quotation using Excel /Business Central
• Work closely with Maintenance, Presales and Procurement Teams to ensure smooth renewal
• Create MSA for Renewal contract
• Follow up closely on renewal opportunity and close it on time
• To recommend the right solution, service plans to clients and prevent them from churning their services.
• Work with internal teams to develop renewal strategies
• Source renewal quotation from respective vendors
• Upsell multiyear renewal and managed services
• Use the systems and data to produce reports when necessary.
• May be required to identify and recommend improvements to renewal administration processes

Requirements:

• 3+ years in customer facing role with ability to influence different stakeholders using strong relationship and communication skills
• Commercial negotiation experience with a proven record to meet or exceed renewal revenue goals
• Forecasting experience with the ability to forecast accurately
• Work effectively in a team environment and generate high impact results measure by renewal bookings
• Strong organisational and able to handle multitask simutaneously
• Proficiency in microsoft office applications, SalesForce and Microsoft Business Central
• Meticulous, self-driven with strong follow-up skills
• Ability to work independently and/or with a team with minimal supervision
• Must be the subject matter expert concerning daily processes and procedures

Responsibilties:

• Work with members in Japan HQ or customers to explain our network service service's capability and specification, define the scope of work and provide estimates to sales
• Work with sales / sales assistant team in Singapore and APAC region to help proposing and promoting our network solution both in English and Japanese
• Propose continuous improvement initiatives with recommendation to strengthen our service quality, delivery process, and service lineups
• Manage revenue and optimise running cost to increase profitability of the service
• Stay updated and evaluate new technologies and methods for practicality and promote applying industry best practices
• Manage service delivery once order received, provision by configuring service devices, test and hand over
• Work as second tier support engineer resolve network issues, leveraging knowledge of routing, switching, network protocols, and security technologies
• Maximize network performance by monitoring performance, scheduling upgrades of devices, firmware and OS

Requirements:

• Business level English / Japanese both written and spoken
• At least 3 years of hands on experience as network engineer (CCNA and above) for enterprise network or service provider network implementation and operation
• Technical proficiency in network infrastructure, including LAN, WAN / SD-WAN / SASE
• Excellent communciation and collaboration skills to effectively work with cross-functional teams and stakeholders
• Experience in the use of network monitoring tools

Added Advatage:

• Experience in working in network service providers or telecom service providers
• Experience in connectivity and enterprise network infrastructure design, implementation and support
• Experience in Windows servers, AWS, Azure cloud
• Experience in working with local Telecom providers, and has knowledge of their service.
• Knowledge of data center network and layer-1 infrastructure
• Vendor management skills to ensure the timely service delivery and service quality
• Experience in business development, planning, revenue and cost management

1. Provide consultation, solutions and product knowledge to support sales team
2. Identify customer business requirement/technical requirement and generate sales opportunity with the proper solution.
3. Design right solutions to achieve customer business outcome and maximize customer investment and satisfaction.
4. Present the solution to customer and prepare the technical offer and its cost.
5. Keep updated with market trend to address customer business/technical requirement and find out right new products/services to enhance existing focus solutions.
6. Work closely with focus technology/business partners, building and growing business relationship.
7. Handover ordered projects to postsales team.
8. Retain and upsell our services to customers.

Requirements

1. SME level knowledge is essential. (Minimum CCNP)
2. Min 3-5 yrs of IT experience in Network & Security solutions.
3. Technical knowledge of security technologies (such as EDR, SEIM, DLP, Cloud security, etc.), information security concept and security products (such as Cisco, Fortinet, Palo Alto, Cato, Crowdstrike, etc.).
4. Strong business acumen with strong interests in keeping up-to-date with current technologies.
5. Must have experience working in a customer-facing role.
6. Good verbal and written communication and presentation, negotiation skills.
7. Strong consultative skill set to include communications with varying levels of customer personnel as well as the ability to identify and help close new opportunities within existing clients
8. Professional security related qualification such as CISSP. CISM or equivalent are desirable.

Sales Skillset

1. Realize revenue and margin targets and maximize sales opportunities through connecting client needs with KDDI offerings and solutions

2. Responsible for driving client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client.

3. Research target market requirements, by establishing the key business drivers

4. Search and explore new business opportunities.

5. At least 3 years IT related sales experience & 10 years of sales experience

6. Sales pipeline management skill

7. Efficient reporting to management

Japanese Oriented Skillset

1. Language : Ability to speak and write in English and Japanese is a must.

Job Description:

· Deliver unified communications & network project.

· Responsible for unified communication & network design, development, implementation, testing and preparing completion document. Primary handle Cisco Network & Unified Collaboration Solutions.

· Gather the technical requirement, develop low level design, implementation and user acceptance plan to customer.

· Work with vendors and suppliers/principals to deliver the projects.

· Project Management role such as prepare work breakdown structure (WBS), issue management list, meeting minutes and etc.

Job Requirements:

· Min 10 yrs of IT experience in Network & Unified Communication solutions.

· Clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices.

· Clear understanding on VOIP protocols like SIP, H.323 and MGCP.

· Clear understanding on Telecom infrastructure protocols like SIP, ISDN and analogue trunks.

· Knowledge and experience on Cisco routing & Switching Products and networking.

· Strong business acumen with strong interests in keeping up-to-date with current technologies.

· Good verbal and written communication and presentation, negotiation skills.

· Good analytical and problem-solving skills.

· CCIE Collaboration holder prefered. (Minimun CCNP)

· Diploma / Degree holder