Total 184 job vacancies by Kerry Consulting Pte. Ltd.

IT Incident Management Lead
Posted by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: sr@kerryconsulting.com

Client Overview:
Our client is a prominent and stable player in the financial sector.

Role Summary:
We are seeking an IT Incident Management Lead to join the IT Service Management (ITSM) team. This role is essential for ensuring that ITIL processes are effectively implemented and optimized, providing technology teams with a robust framework for delivering high-quality IT services.

The IT Incident Management Lead will focus on identifying, analyzing, and addressing the root causes of significant incidents and recurring IT issues, ensuring long-term stability in the IT environment while minimizing disruptions and enhancing system performance.

Key Responsibilities:

• Proactively identify potential problems through the analysis of incident trends and service data.
• Lead root cause analysis (RCA) efforts for major and recurring incidents to prevent future occurrences.
• Thoroughly document RCA outcomes, addressing all contributing factors and systemic issues.
• Clearly present root cause analyses, action plans, and resolutions to both technical and non-technical audiences.
• Communicate findings and updates effectively to enhance service reliability.
• Maintain and enhance the problem management process in alignment with ITIL best practices.
• Monitor and track known errors to ensure timely resolution, minimizing operational impact.
• Work collaboratively with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds to improve incident resolution efficiency.
• Identify risks that could lead to disruptions and proactively mitigate them through effective problem management.
• Track and report problem management-related key performance indicators (KPIs) in a timely manner.

Qualifications:

• At least 5 years of experience managing problem investigations in a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are advantageous.
• Exceptional communication and writing skills, with the ability to clearly explain complex concepts.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and resolving incidents in multi-vendor and multi-platform settings.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-driven and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

How to Apply:
For a confidential discussion about your next technology opportunity, please submit your resume (in MS Word format) to Sheralynn Tjioe at sr@kerryconsulting.com, referencing the job title. Only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

A global commodities firm is welcoming a mid to junior contracts administrator to work alongside a lean contracts management team. An exciting opportunity for a lawyer or paralegal or career contracts administrator to pivot to a growing platform.

Responsibilities

• Collaborate with relevant departments (legal, trading, treasury, operations) to draft transaction terms and/include bespoke clauses in the contracts where necessary
• Review NDA, service agreements and other contractual terms related to the organization
• Mitigate risk/resolve discrepancies between the organization's intentions and counterparty's contracts
• Ensure deal flow goes smoothly from an operational and contractual perspective

Requirements

• At least 3 years contractual related experience, ideally in the energy and/commodities sector or clients.
• Open to someone either from law firm or in-house.
• Able to thrive in a fast paced environment
• A diploma in law/paralegal or Degree in Law, will be favorable
• As some of the stakeholders and counterparties are Mandarin speaking, this role would require a Mandarin speaker.

Interest and referrals to co@kerryconsulting.com

Reg: R1544641 Lic: 16S8060

Customer Success Manager (12-Month Contract)

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: sr@kerryconsulting.com

Role Overview:
As a Customer Success Manager, your primary goal will be to ensure that clients derive maximum value from our secure and efficient data-sharing solutions. You will guide them through every stage of the journey, from understanding their needs to implementing tailored solutions and offering ongoing support. By focusing on a smooth and impactful experience, you will help foster long-lasting relationships built on trust, ensuring the seamless adoption and success of our platform.

Key Responsibilities:
- Project Oversight: Manage a range of projects from start to finish, ensuring successful execution and positive outcomes for clients.
- Customer Consultation & Solution Tailoring: Collaborate with clients to understand their business objectives and challenges, offering customized solutions that meet their specific needs.
- Stakeholder Collaboration: Act as the key point of contact between clients and internal teams, ensuring that customer requirements are clearly understood and incorporated into the solution development process.
- Hands-On Leadership: Work closely with multidisciplinary teams to drive the successful delivery of projects, ensuring that client expectations are met at every step.
- Customer-Centric Focus: Ensure that clients’ data-sharing experience is smooth, efficient, and provides them with consistent value, strengthening long-term relationships.

What We’re Looking For:
- Experience: Minimum of 5 years in digital transformation, with a strong background in data solutions or data warehousing. At least 3 years of experience in a customer-facing role focused on solving business challenges with technology.
- Analytical & Technical Skills: Strong ability to assess customer needs and design solutions that leverage technology to address them.
- Self-Starter & Organized: Able to manage multiple tasks simultaneously while thriving in a fast-paced, dynamic environment.
- Stakeholder Management: Proven experience in managing relationships across both private and public sectors.
- Clear Communicator & Team Player: Strong verbal and written communication skills, with the ability to collaborate effectively with diverse teams and present complex ideas to clients.

Industry Overview:
This role is part of the data solutions and digital transformation industry, which focuses on improving how organizations share and manage information. As businesses increasingly adopt digital technologies, the demand for secure, efficient data-sharing platforms continues to rise. This sector plays a key role in enhancing operational efficiency and decision-making across industries.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at sr@kerryconsulting.com, quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Role

An exciting opportunity with a growing company to handle a dynamic scope including Executive Assistance to the management team, office management work and some HR admin matters. The Singapore corporate office size is less than 15 people hence this scope is manageable and will keep the incumbent sufficiently engaged.

Responsibilities

Executive Assistance

• Executive Secretarial support to a lean management team.
• Schedule appointments, maintaining calendars, and sending reminders.
• Maintaindatabases, keeping records, maintaining correspondence.
• Liaise with internal departments, answering calls, and making travel arrangements.

Office Administration

• Order office supplies, managing mail and courier services
• Facilities Management

HR Administration

• Liaise with external HR vendor on matters related to payroll, insurance management, annual leave, CPF etc.
• You may be required to perform other ad-hoc tasks or project work that may be deemed necessary.

Requirements

• At least 8 years experience in Executive assistance and HR admin/Office Management and/HR admin work
• Proven experience working in a cosmopolitan working environment
• Able to demonstrate high level of discretion
• Professional maturity and able to be preemptive
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Suitable amount of resilience and ability to take constructive feedback if needed

Interest and referrals to co@kerryconsulting.com

Reg: R1544641 Lic: 116S8060

Celebrating 21 years in business, Kerry Consulting has grown from humble roots to becoming the largest Singapore incorporated Executive Search & Selection Firm. Our consulting team is the most experienced in the region, with many of our directors celebrating 15+ years with Kerry this year. With almost 100 employees (and counting) across function and industry specialisms, we directly influence and transform lives for our candidates and clients every day.

With continued success, we are looking to fortify our already outstanding teams in the following desk specialisations:

• Commerce Finance & Accounting
• Commerce Sales & Marketing
• Healthcare and Life Sciences
• Legal (Compliance, Private Practice & Interim)
• Financial Services (Front Office, Insurance, Marketing & Communications)
• Technology (Cybersecurity)
• Energy & Commodities

Responsibilities

• Talent advisor: Advise clients on talent acquisition and management strategies, develop a specialist proposition and talent pool to effectively engage with clients etc.
• Career advisor: Evaluate candidate’s aspirations/ goals and provide value added advice on potential opportunities, provide thorough support to candidates ranging from interviews to offer management etc.
• Team collaborator: Contribute to team initiatives that help to build your brand, including networking sessions, marketing collaterals etc.
• Business developer: Identify new business opportunities, establish relationships, manage and grow your client portfolio

Qualifications

Ideally, you will have:

• 1 to 6 years of post-graduate experience
• A proven track record within fast-paced and service-oriented industries
• A propensity to build strong relationships with people
• Drive for developing your career in an entrepreneurial environment
• An engaging and tenacious disposition
• A high level of integrity
• Excellent communication skills

Whether you are a seasoned recruiter looking to take your career to new heights or another business professional seeking to take on a new challenge, we would love to hear from you. Once you’re a team-player who is hard-working but ethical and determined to be the best, you will feel right at home.

Check out our various practices and leadership team here: https://kerryconsulting.com/about-us/leadership-team/

Apply Now: Send your resume to Gemma Whelan at gw@kerryconsulting.com. Please note, only shortlisted candidates will be contacted.

Kerry Consulting Pte Ltd

Licence No. 16S8060

Reg: R22110337

Celebrating 21 years in business, Kerry Consulting has grown from humble roots to becoming the largest Singapore incorporated Executive Search & Selection Firm. Our consulting team is the most experienced in the region, with many of our directors celebrating 15+ years with Kerry this year. With almost 100 employees (and counting) across function and industry specialisms, we directly influence and transform lives for our candidates and clients every day.

With continued success, we are looking to fortify our already outstanding teams in the following desk specialisations:

• Commerce Finance & Accounting
• Commerce Sales & Marketing
• Healthcare and Life Sciences
• Legal (Compliance, Private Practice & Interim)
• Financial Services (Front Office, Insurance, Marketing & Communications)
• Technology (Cybersecurity)
• Energy & Commodities

Responsibilities

• Talent advisor: Advise clients on talent acquisition and management strategies, develop a specialist proposition and talent pool to effectively engage with clients etc.
• Career advisor: Evaluate candidate’s aspirations/ goals and provide value added advice on potential opportunities, provide thorough support to candidates ranging from interviews to offer management etc.
• Team collaborator: Contribute to team initiatives that help to build your brand, including networking sessions, marketing collaterals etc.
• Business developer: Identify new business opportunities, establish relationships, manage and grow your client portfolio

Qualifications

Ideally, you will have:

• 1 to 6 years of post-graduate experience
• A proven track record within fast-paced and service-oriented industries
• A propensity to build strong relationships with people
• Drive for developing your career in an entrepreneurial environment
• An engaging and tenacious disposition
• A high level of integrity
• Excellent communication skills

Whether you are a seasoned recruiter looking to take your career to new heights or another business professional seeking to take on a new challenge, we would love to hear from you. Once you’re a team-player who is hard-working but ethical and determined to be the best, you will feel right at home.

Check out our various practices and leadership team here: https://kerryconsulting.com/about-us/leadership-team/

Apply Now: Send your resume to Gemma Whelan at gw@kerryconsulting.com. Please note, only shortlisted candidates will be contacted.

Kerry Consulting Pte Ltd

Licence No. 16S8060

Reg: R22110337

Celebrating 21 years in business this year, Kerry Consulting has grown from humble roots to becoming the largest Singapore incorporated Executive Search & Selection Firm. Our consulting team is the most experienced in the region, with many of our directors celebrating 15+ years with Kerry this year. With almost 100 employees (and counting) across function and industry specialisms, we directly influence and transform lives for our candidates and clients every day.

With continued success, we are looking to fortify our already outstanding Research Team

As a Researcher, you will have the opportunity to develop yourself professionally by being part of one of the best Research Teams in the country and partnering with award winning directors of the business in executing confidential and time sensitive search assignments. The mandates you work on will be varied with regional coverage.

With a cross industry market focus from Financial Services to FMCG, Technology, Energy & Commodities and Legal etc, the coverage will range from niche specialty profiles to senior heads of department to C-suite levels. You will gather market intelligence, market map and source and screen candidates and offer input on candidate selection and key target organisations.

Job scope:

• Systemically mapping out targeted organisations and talent pool
• Conduct market research to understand industry trends.
• Identify candidates through database searches, networking, and online platforms.
• Initiate contact with potential candidates through various channels.
• Maintain an updated and organized candidate database.
• Analyse competitors and industry leaders to identify key targets and trends
• Create organizational charts and industry maps for talent visualisation
• Assess candidate qualifications and suitability for executive roles.
• Provide market intelligence and insights to support decision-making.
• Collaborate with consultants to refine candidate profiles and search strategies.
• Analyse data for optimizing search strategies and improving outcomes.
• Contribute to the development of targeted search strategies.
• Document findings and produce concise reports and updates for consultants.
• Ensure compliance with ethical standards, data protection, and industry regulations.

Requirements:

• An entrepreneurial mind set, strong levels of reasoning, conversational ability and commercial acumen
• Comfortable with making persistent cold calls, handling objections, and be able to convert cold calls to warm acquaintances over the phone
• Assured organisational discipline with integrity and ability to exercise high levels of discretion in a confidential environment
• Able to engage senior executives with the ability to put people at ease
• Interest in current affairs and market developments
• Demonstrable intellectual rigour and a track record in goal oriented achievements
• Open to experience and background

See more info here:

https://www.linkedin.com/company/kerry-consulting/life/work-at-kerry/

Kerry Consulting Pte Ltd

Licence No. 16S8060

Reg: R22110337

Specialist Recruitment Consultant – Accounting, Finance & Strategy

Why This Role is for You:

Join a dynamic team at Kerry Consulting, where excellence is our standard and innovation is our driving force. Since 2003, our Commerce Finance & Strategy (CFS) Practice has been at the forefront of recruitment, with a team of Big 4 Chartered Accountants and seasoned finance professionals who are passionate about connecting top talent with leading organisations.

As a key player in our CFS team, you’ll be instrumental in shaping the future of accounting, finance, and strategy roles across a range of industries. With the demand for executive search services booming, this is your chance to step into a role that offers both challenge and reward.

Your Role:

• Talent Advisor: Guide clients on strategic talent acquisition and management within accounting, finance, and strategy functions.
• Career Advisor: Provide candidates with tailored career advice, from evaluating aspirations to managing offers and onboarding.
• Business Development: Identify and cultivate new business opportunities, build strong client relationships, and expand your portfolio.

What We’re Looking For:

• Experience: Minimum of 3 years in a relevant field, with a preference for backgrounds in fast-paced industries like commodities or Big 4 firms.
• Skills: Highly driven, entrepreneurial spirit, exceptional communication, and a knack for relationship building.
• Traits: Thrive in a collaborative, integrity-driven environment with a passion for influencing and strategising.

Why Kerry Consulting?

• Leadership: As Singapore's premier Search & Selection firm, we boast a team of unparalleled expertise and a vast network across the ASEAN region.
• Impact: Work with some of the world's leading companies and financial institutions, and contribute to positive, long-term outcomes.
• Culture: We emphasise "Returning the Human to Resourcing," valuing personal connections and impactful solutions.

Multiple industry focus options available including Energy & Commodities, Consumer & Retail and more!

Ready for the Challenge?

If you’re a seasoned recruiter looking to elevate your career, a business professional ready for a new adventure, or simply curious about a career switch, we want to hear from you!

Hear from our consultants who have made the switch: Explore their experiences

Apply Now: Send your resume to Gemma Whelan at gw@kerryconsulting.com. Please note, only shortlisted candidates will be contacted.

About Kerry Consulting:

Headquartered in Singapore, we have been leading the search and selection landscape since 2003. Our team is renowned for its expertise and is among the largest in the ASEAN region. We are dedicated to delivering exceptional results for both clients and candidates.

Licence No: 16S8060

Registration No: R22110337

Celebrating 21 years in business, Kerry Consulting has grown from humble roots to becoming the largest Singapore incorporated Executive Search & Selection Firm. Our consulting team is the most experienced in the region, with many of our directors celebrating 15+ years with Kerry this year. With almost 100 employees (and counting) across function and industry specialisms, we directly influence and transform lives for our candidates and clients every day.

With continued success, we are looking to fortify our already outstanding teams in the following desk specialisations:

• Commerce Finance & Accounting
• Commerce Sales & Marketing
• Healthcare and Life Sciences
• Legal (Compliance, Private Practice & Interim)
• Financial Services (Front Office, Insurance, Marketing & Communications)
• Technology (Cybersecurity)
• Energy & Commodities

Responsibilities

• Talent advisor: Advise clients on talent acquisition and management strategies, develop a specialist proposition and talent pool to effectively engage with clients etc.
• Career advisor: Evaluate candidate’s aspirations/ goals and provide value added advice on potential opportunities, provide thorough support to candidates ranging from interviews to offer management etc.
• Team collaborator: Contribute to team initiatives that help to build your brand, including networking sessions, marketing collaterals etc.
• Business developer: Identify new business opportunities, establish relationships, manage and grow your client portfolio

Qualifications

Ideally, you will have:

• 1 to 6 years of post-graduate experience
• A proven track record within fast-paced and service-oriented industries
• A propensity to build strong relationships with people
• Drive for developing your career in an entrepreneurial environment
• An engaging and tenacious disposition
• A high level of integrity
• Excellent communication skills

Whether you are a seasoned recruiter looking to take your career to new heights or another business professional seeking to take on a new challenge, we would love to hear from you. Once you’re a team-player who is hard-working but ethical and determined to be the best, you will feel right at home.

Check out our various practices and leadership team here: https://kerryconsulting.com/about-us/leadership-team/

Apply Now: Send your resume to Gemma Whelan at gw@kerryconsulting.com. Please note, only shortlisted candidates will be contacted.

Kerry Consulting Pte Ltd

Licence No. 16S8060

Reg: R22110337

The client is an international professional services firm with global presences across more than 10 countries. There is a newly created team contributor corporate secretarial role to work alongside a lean team to manage a very stable portfolio of long-term clients.

Responsibilities

You will play an active role liaising with clients and regulatory bodies to ensure queries are addressed in a timely manner. As part of a lean team, you will gain exposure in advisory work and high visibility to stakeholders.

Some of the clients would hold shareholder meetings which would enable you to do pre, during and post meeting preparatio including some minutes taking.

Requirements

Candidates with working knowledge managing fund, trust, investment holding type clients will be favoured. CSIS Qualification or in progress towards completion is ideal. Someone who is genuinely interetsted in keeping abreadst of Singapore's corporate governance and compliance regulations will be more succcessful in this role.

Interest and referrals to co@kerryconsulting.com

Reg: R1544641 Lic: 16S8060

Kerry Consulting is working with a Regional Commodities Trading firm that is looking to expand it's compliance function here in Singapore as part of their growth. This is an exciting opportunity for any compliance professional with expertise in surveillance to join a close knit team.

Responsibilities

Reporting into the Senior Compliance Manager, you will be responsible for all trade compliance matters including investigations, escalations as well as systems maintenance. Together with the technology team, you will assist to design the scenarios, threshold and paratemers for the surveillance system. You will keep track of regulatory development and keep the business abreast of these regulatory changes.

Requirements

In order to succeed in this role, you should have at least 4 years of experience in trade surveillance with a commodity trading firm or financial institution. You should be a self starter and enjoy rolling out projects indepently.

To Apply

To apply, please submit your resume or if you have any questions, please reach out to Cynthia Teo at ct@kerryconsulting.com, quoting the job title.

Reg: R1546879 Lic: 16S8060

Java Software Developer (Payments)

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: sr@kerryconsulting.com

Our Client is a leading leading stable firm.

We are seeking a skilled Java Software Development Specialist to develop and support transaction processing modules within our core systems. In this role, you'll work with various teams to ensure high-quality project delivery, compliance with required standards.

Key Responsibilities:
- Develop and refine modules to improve the platform’s functionality.
- Collaborate closely with stakeholders to ensure that project goals align with quality standards.
- Conduct code reviews, offering feedback to uphold coding best practices.
- Document technical requirements and specifications for transaction features.
- Diagnose and resolve issues with transaction flows and system integrations.
- Ensure adherence to applicable regulatory and industry guidelines.
- Perform unit and integration testing to ensure system reliability.
- Coordinate updates and manage timelines in partnership with project managers.

Requirements:
- Bachelor’s degree in Computer Science, IT, or a related field, with min 5 years of experience in Java development.
- Proficiency with Java frameworks (such as Spring and JUnit) and RESTful APIs.
- Strong skills in SQL and database management (e.g., MySQL, Oracle).
- Exceptional problem-solving skills and attention to detail.
- Excellent teamwork and interpersonal communication skills.

Preferred Experience:
- Familiarity with microservices architecture and cloud environments.
- Experience with API integration and third-party transaction platforms.
- Understanding of transaction processing systems and related compliance standards.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at sr@kerryconsulting.com, quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

This leading technology conglomerate has an expansionary role in their corporate secretarial team.

Responsibilities
You will be part of a team providing suppport on regional corporate secretarial matters.
There will be active liaison with in-house lawyers on corp sec matters related to their commercial transactions. There will also be local and foreign service providers/law firms/auditors that you will be working closely with.

Requirements
You bring at least 2-3years corp sec experience either from a service provider/law firm/accounting firm/in-house.
CSIS Qualification is not critical due to the natture of the work.

Interest and referrals to co@kerryconsulting.com

Reg: R1544641 Lic: 16S8060

Role
Fantastic opportunity to work alongside a seasoned contracts management team for one of the top energy trading firms.
This platform boasts wide exposure and interesting bespoke contracts for the ideal candidate to hone their skills.

Responsibilities
Equipped with prior contracts management experience ideally in the energy trading/oil and gas sector, you will be responsible for the lifeline of the organization in terms of generating and negotiating contractual terms.
The team members will work closely with you via a pooled system to tackle various negotiations and bespoke contractual terms from the commercial teams. You are ideally someone who can preempt implications of a contractual change on prior or subsequent clauses and its direct/indirect impact on the business.

Requirements
It is helpful if you bring some form of legal training under your belt on top of contracts management experience for at least 5 years. This is a dynamic and fast moving environment with substantial volume hence someone who can handle the rigor will be more likely to succeed and sustain in this role.

Interest and referrals to co@kerryconsulting.com

Reg: R1544641 Lic: 16S8060

Service Delivery Architect

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: sr@kerryconsulting.com

Our Client is a leading leading stable firm.

Role Overview:
The Service Delivery Architect will be part of the Delivery team, serving as a vital link between Sales, Pre-Sales, and Delivery. This role is crucial for addressing gaps in formal solutioning, sizing, and scheduling for major projects, including PSS initiatives, Tech Refresh programs, and new service transitions.

Key Responsibilities:

1. Evaluation of New Opportunities: Early Engagement: Join initial sales meetings and bid reviews to analyze the feasibility and risks of new ventures.
   Service Compatibility: Assess whether proposed solutions align with the organization's established service offerings and can be executed using existing capabilities.
   Due Diligence: Perform detailed evaluations of potential clients, focusing on their specific requirements, technical setups, and any challenges.
   Decision Guidance: Provide insights to inform decisions on pursuing opportunities based on risk assessments, resource availability, and likelihood of success.
   Expertise in Technology Infrastructure: Act as a Subject Matter Expert (SME) in areas such as Network and Security Design.
   
2. Standardization Oversight: Adherence to Standards: Ensure proposed solutions comply with standardized service offerings, configurations, and delivery methodologies.
   Customization Evaluation: Assess and document any necessary customizations, ensuring they receive proper approvals.
   Knowledge Management: Maintain a comprehensive repository of standard services, configurations, and best practices to guide solution development and delivery.
   
3. Service Level Agreement (SLA) Negotiation: Realistic SLAs: Work closely with Sales, Pre-sales, and Delivery teams to create achievable and measurable SLAs that fit the organization’s capabilities.
   Performance Metrics: Define clear metrics and methodologies for assessing SLA compliance.
   Risk Identification: Identify potential risks associated with SLA commitments and recommend effective mitigation strategies.
   
4. Risk Management: Proactive Risk Identification: Continuously identify potential risks throughout the service lifecycle, covering technical, operational, financial, and reputational aspects.
   Risk Analysis Techniques: Utilize tools such as risk matrices and probability assessments to evaluate identified risks.
   Mitigation Planning: Develop and implement strategies to reduce both the likelihood and impact of risks.
   
5. Resource Sizing and Scoping: Accurate Resource Estimation: Collaborate with the Delivery team to estimate the resources required for proposed solutions, using the Standard Service Catalogue and sizing tools. Document significant cost deviations as risks.
   Scope Clarification: Assist in defining the scope of work, ensuring it is clearly articulated and agreed upon with the client.
   Cost and Pricing Strategy: Provide insights into cost structures and pricing models to ensure both competitiveness and profitability.
   
6. Continuous Improvement Initiatives:Performance Analysis: Review service delivery data to identify trends and areas for process enhancement within the Standard Service Catalogue.
   Innovation Pursuit: Explore new technologies and methodologies to improve service delivery and foster continuous improvement.
   

By engaging in these activities, the Service Delivery Architect ensures that services are delivered with exceptional quality, reliability, and compliance, ultimately enhancing client satisfaction and supporting business growth.

Qualifications:

• Educational Background: Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
  Relevant certifications (e.g., ITIL, Cloud Certifications, CCIE-R&S, Security, Data Centre, Service Provider, Advanced Design) are highly desirable.
  
• Professional Experience: At least 10 years of progressive experience in Pre-Sales, Technical Architecture, or IT service management.
  Proven track record in service design and delivery, risk management, SLA management, compliance, and process enhancement.
  
• Technical Proficiencies: Deep understanding of IT infrastructure components, including networks, servers, storage, and databases.
  Familiarity with cloud computing platforms (e.g., AWS, Azure, GCP).
  Knowledge of automation tools and technologies.
  Experience with service monitoring and management tools.
  Strong analytical skills for interpreting service performance data.
  

Additional Considerations:

• Experience in a Systems Integrator (SI) role is essential.
• Consulting experience is advantageous for engaging with a variety of clients and challenges.
• Familiarity with agile methodologies and DevOps practices is increasingly beneficial in today’s dynamic IT environment.

This combination of qualifications, experience, and skills enables the Service Delivery Architect to effectively lead and manage the service assurance function, ensuring high-quality, reliable, and compliant service delivery that meets client needs and drives business success.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at sr@kerryconsulting.com, quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060