Total 39 sales marketing job vacancies in Phaya Thai, Bangkok

Grow the business by developing and implementing all promotional materials and related documentation established for the loyalty program processes on behalf of the brands within Minor Hotels. The position will be responsible for assisting with training new and existing properties, continuously communicating with and supporting the property team members to deliver GHA DISCOVERY program. Minor Hotels, as a member of GHA DISCOVERY program, is part of the world’s largest alliance of independent hotel brands that bring together 40 brands with more than 800 hotels spread across 100 countries in its portfolio. The candidate should have an interest in hospitality industry trends and analyzing key feeder markers, performing related research as required. Direction will be provided to complete all underlying tasks to support the Key Responsibilities.

Key Responsibilities:

• Assist in the daily operations of GHA DISCOVERY which will include:
  • Coordinating and tracking results with hotels using Power BI tool
  • Approving content in CMS.
  • Creating reports and/or presentations.
  • Following up new hotels on GHA marketing submissions.
  • Assisting in Training or onboarding sessions
  • Updating articles on MH Flow
• Assist in promoting Minor Hotels brand awareness and promotions with current partnerships which will include:
  • eNewsletter submissions
  • Update partner pages and promotions
  • Renewal Agreements

Learning opportunities:

• Part of corporate team to plan operational strategies and manage cross functional team on global communications and operations.
• Develop problem solving and analytical thinking skills
• Learn hotel operating tools such as OPERA, CMS
• Learn public speaking with bi-language presentations.
• Partially manage projects and tracking results.
• Opportunities to learn other commercial related fields (eCommerce, Social Media, Marketing) at your interest.

Job Description:

• Loyalty Program Oversight: Manage the loyalty program Assist in designing, developing, and implementing strategies Loyalty program and drive for new customer acquisition, retention.
• Manage and monitor CRM activities and brand loyalty programs.
• Able to provide CRM content and materials, and marketing team support for brand loyalty program promotion.
• Local Marketing Strategy: Tailor marketing strategies to specific cluster types (Urban, Rural, Tourist) with dedicated calendars and programs, focusing on promotions and events.
• Promotional Activities: Develop and implement in-store promotional activities, ensuring coordination and execution across teams.
• Performance Monitoring: Track and analyze campaign results to ensure executional excellence and make data-driven decisions.
• Stakeholder Collaboration: Work closely with internal and external partners to align marketing efforts.
• Market Insight: Monitor market trends and competitor activities to identify strategic opportunities. 

The B2B Digital Sales Team is looking after several commercial systems and programmes to enhance the ongoing business activities of Minor Hotels stakeholders and ensuring requests from travel agencies, corporates, Global Sales, and hotel team members are handled in a timely manner. To serve the needs of Minor Hotels business, guests and team members, B2B Digital Sales team drives the effective use of all commercial systems related to hotel proactive/reactive and global sales functions across Minor Hotels. This includes, but is not limited to, the Micros Fidelio Sales Force Automation (SFA) System and hotel Opera’s Sales & Catering (S&C) System, RFP systems, Global Hotel Alliance (GHA)’s Sales tools, Key Account Management tool, Account Production Reporting, Group Lead Sending & Corporate Transient FIT Contracting/Bidding Coordination and Reporting via the commercial systems.

Key Responsibilities:

• Coordinating with hotels to actively push, follow up and ensure timely business case and RFP submissions in Lanyon.
• Assisting B2B Digital Sales Operations Manager to answer hotel inquiries related to Global Sales operations, provide possible solutions and resolve issues.
• Assisting B2B Digital Sales Operations Manager to proceed Global Distribution System (GDS) rate loading for consortia and corporate hotel programs and ensure business visibility, credibility and continuity on GDS.
• Assisting B2B Digital Sales Operations Manager to produce reports and refine B2B Digital Sales database and analytics to support Global and local sales operations as well as management’s strategy development.
• Managing access of sales team member to commercial systems (e.g. create, update, retrieve and disable user login)
• Creating, updating and modifying B2B profiles in Opera and other platforms to maintain the most up-to-date B2B partner information and production accuracy in Property Management System.
• Continually monitoring and reviewing Duplicate and Suspended profiles for Travel Agent and Company Profiles to maintain the B2B profile database unity and cleanliness in Opera system.
• Providing support to B2B Digital Sales team in relevant team projects (e.g. project researching, cross-department coordination, report generation, data collection etc.)

As the Cluster Director of Sales - Chinese Market, you will be one of the principal pillars of the designated hotels for the Chinese market, passionately and enthusiastically directing the day-to-day activities of the sales team by inspiring and coaching them to drive results. Further, you will drive the preparation of the annual departmental operating budget, hotel sales, marketing, and business plan. 

As the Cluster Director of Sales - Chinese Market, you will be involved in sales forecasting with the Revenue Manager and also developing special events and sales blitzes to showcase the designated hotels to potential clients. You will develop rapport with key clients and feel comfortable taking risks by entering into new markets. You will have a presence at trade shows and major market events, locally and internationally to promote new business and increase sales for the designated hotels.

This position reports to the Cluster Director of Sales & Business Development of the designated hotels.

You will participate in all sales activities and work in line with the sales and marketing plan for the various market segments in order to exceed hotel revenue and targets. The scope of responsibility includes: promoting the hotel brand, contracting new business and maximizing revenue for the hotel. You are also in charge of establishing outstanding businesses relationships within local, domestic and international markets monitoring competitor activities and market intelligence attending travel functions and sales road shows and organizing sales trips to promote sales for the hotel. We will provide training that will equip you to be a confident Sales Manager who stands out in the market by achieving exceptional results.
You will report directly to the Director of Sales & Marketing who will provide coaching and support to enable you to achieve what you are driving for

The Marketing Manager is responsible for assisting in the management of global marketing activities for all brands that fall under Minor Hotels, as well as assisting in driving brand marketing strategies for the hotels within the group.

She is also responsible for assisting with day-to-day business and commercial requirements for special projects, including planning, development, and implementation of anything related to business and projects beyond the brand and hotel operations.

An essential element of the role is the day-to-day management of the MHZone multi-brand digital assets management platform as well as our image library platform – ICE Portal.

The Marketing Manager will need to ensure all communications are in line with the relevant brand standards.

Corporate/Brand Marketing. Support the development of brand messaging via advertising, collateral and other marketing pieces (consumer and property) for use by hotel and regional sales teams, development, human resources and other corporate departments. Assist the department in managing all creative, including design, copy and images for advertising and promotional campaigns and initiatives. Provide support/guidance when required for brand and property photo/video shoots. Review and manage the approval process for all image/video assets submitted by properties (including the images for websites and MHZone). Provide support in managing any corporate-/brand-related initiatives.

MHZone/ICE Portal Management. Responsibility for managing, overseeing and developing our extensive global image libraries, the MHZone digital assets management platform and ICE Portal, OTAs Distribution Channels. Oversee day-to-day operation of all platforms. Support suppliers and properties with correct use of all libraries and systems. Provide guidance and support to ensure assets always comply with brand standards. Provide support and guidance on required image formats, sizes and other requirements. Work with IT troubleshoot any technical issues that might arise.

Pre-Opening Hotel Support. Work closely with the Assistant Director of Marketing on pre-opening requirements for the properties. Manage the development of pre-opening materials and OPE lists, liaising with the pre-opening team members and corporate graphics/or outsourced suppliers and agencies. Assist with website and online requirements. Manage the workflow of pre-opening lists within the Marketing team. Manage and execute photo shoots and video shoots when required.

Hotel Marketing Support. Provide marketing support and guidance on all relevant marketing communications materials when required. Review any regional/hotel work that is not based on existing, pre-approved brand templates to ensure it is on brand. Provide support, guidance and input on property photo shoots and video shoots to ensure all shoots are in accordance with relevant brand guidelines. Support and manage marketing services and design requests received from internal stakeholders. Liaise with individual stakeholders regularly to ensure that all specific requirements for marketing related work are managed.

Relationship Management. Manage relationships with relevant external creative and media agencies, as well as internal departments.  Supervision of any work completed by third party agencies to ensure creative executive fits within brand guidelines and messaging.

Project Management. Act as Project Manager and take full ownership for specified projects as determined.

Brand and Marketing Tools. Assist in the development and updating of all marketing communications and brand identity guidelines when applicable. Ensure that brand collaterals / materials and property templates are regularly updated and distributed to key stakeholders in collaboration with the Marcoms and Graphics team. Make sure documents on MHZone and MH Flow are regularly updated. Answer and action all offline marketing related inquires on MH Flow. Challenge existing templates and processes to maximise efficiency and push the boundaries in relation to how we deliver tools and investigate new mediums for delivery. Share best practice with on-property Marketing Communications and Graphics teams.

Reporting and General Office. Provide regular analysis and reporting for all key marketing activities. Be aware of changing trends within the industry and provide recommendations to react and / or counteract these changes. Manage and maintain workflow within the department. Provide leadership and guidance to team members and relevant property associates. Track performance against agreed KPIs. Oversee purchase orders and agency related invoices to ensure they are prepared in line with policy.

You will participate in all sales activities and work in line with the sales and marketing plan for the various market segments in order to exceed hotel revenue and targets. The scope of responsibility includes: promoting the hotel brand, contracting new business and maximizing revenue for the hotel. You are also in charge of establishing outstanding businesses relationships within local, domestic and international markets monitoring competitor activities and market intelligence attending travel functions and sales road shows and organizing sales trips to promote sales for the hotel.

We will provide training that will equip you to be a confident Sales Manager who stands out in the market by achieving exceptional results. You will report directly to the Director of Sales & Marketing who will provide coaching and support to enable you to achieve what you are driving for.

The Area Director of Sales will play a pivotal role in shaping and executing innovative sales strategies to drive revenue growth and achieve sales targets across our properties in the Maldives. This role requires a visionary leader with exceptional interpersonal skills, capable of building and sustaining strong relationships with clients and industry partners.

Key Responsibilities

• Strategic Sales Leadership: Develop and implement comprehensive sales strategies to meet and exceed revenue targets across multiple resort properties.
• Team Leadership: Lead, inspire, and mentor a team of sales professionals, ensuring optimal performance and the achievement of sales goals.
• Business Development: Identify and capitalize on new business opportunities to expand our client base and enhance market share.
• Market Analysis: Continuously monitor and analyze market trends and competitor activities to refine sales strategies.
• Collaboration: Work closely with property management teams to align sales initiatives with overarching business objectives.
• Reporting: Prepare and present detailed sales reports and forecasts to senior management.
• Client Relations: Cultivate and maintain strong relationships with key clients and industry partners, ensuring high levels of satisfaction and loyalty.
• Brand Representation: Represent the company at industry events and trade shows to elevate brand visibility and generate leads.

Job purpose:

We are seeking a highly motivated and results-driven Marketing Manager to oversee our e-commerce, food delivery channels, website and application optimization, and in-store digital experiences. The ideal candidate will have a strong commercial mindset and a passion for driving growth through digital marketing initiatives. This role will collaborate with cross-functional teams to enhance our online presence, optimize in-store technology, and maximize revenue opportunities.

Key Responsibilities

E-Commerce Strategy and Execution:

• Develop and execute comprehensive e-commerce strategies to drive online sales and enhance the customer experience across digital channels.
• Manage and optimize product listings, promotions, and merchandising on our e-commerce platforms.

Food Delivery Channel Management:

• Oversee partnerships with third-party food delivery services to maximize sales and customer satisfaction.
• Implement strategies to increase brand visibility and sales within food delivery apps.

Own Website and Application Optimization:

• Lead efforts to optimize the user experience on our website and mobile app, ensuring seamless navigation and transaction processes.
• Collaborate with IT and design teams to implement updates and improvements based on user feedback and analytics.

In-Store Digital Experience:

• Develop and implement strategies to enhance in-store digital experiences, including self-service kiosks, table service, and table ordering.
• Work with technology partners to integrate and maintain digital ordering systems and ensure a seamless customer experience.
• Analyze data from in-store digital tools to improve efficiency and customer satisfaction.

Digital Marketing Campaigns:

• Plan and execute digital marketing campaigns to support e-commerce, delivery channel growth, and in-store digital initiatives, including SEO, SEM, email marketing, and social media.
• Analyze campaign performance and adjust strategies to achieve KPIs and ROI targets.

Data Analysis and Reporting:

• Utilize analytics tools to monitor performance metrics, customer behavior, and market trends.
• Prepare and present regular reports on e-commerce, digital channel, and in-store digital performance to senior management.

You will participate in all sales activities and work in line with the sales and marketing plan for the various market segments in order to exceed hotel revenue and targets. The scope of responsibility includes: promoting the hotel brand, contracting new business and maximizing revenue for the hotel.You are also in charge of establishing outstanding businesses relationships within local, domestic and international markets monitoring competitor activities and market intelligence attending travel functions and sales road shows and organizing sales trips to promote sales for the hotel. We will provide training that will equip you to be a confident Sales Manager who stands out in the market by achieving exceptional results.

To serve the needs of the business, by leading all F&B Sales Activities in all possible segments for achieving revenue targets and growing and developing a loyal customer base on behalf of the hotel.

To approach the overall market segment to present our service and F&B outlets for Anantara from a strategic perspective.

The F&B Sales Professional performs multiple roles: as an information provider, diplomat, salesperson, ticket manager, hotel representative, and F&B public relations ambassador. They need to perform their duties with the utmost politeness, efficiency, and friendliness as we aim to continually exceed our guests’ expectations.

The F&B Sales Professional is required to spend time in different areas of the hotel to provide key information on daily F&B/Hotel Sales activities and sell those activities to maximize F&B revenue. 

Grow the business by developing and implementing all promotional materials and related documentation established for the loyalty program processes on behalf of the brands within Minor Hotels. The position will be responsible for assisting with training new and existing properties, continuously communicating with and supporting the property team members to deliver GHA DISCOVERY program. Minor Hotels, as a member of GHA DISCOVERY program, is part of the world’s largest alliance of independent hotel brands that bring together 40 brands with more than 800 hotels spread across 100 countries in its portfolio. The candidate should have an interest in hospitality industry trends and analyzing key feeder markers, performing related research as required. Direction will be provided to complete all underlying tasks to support the Key Responsibilities.

Key Responsibilities:

• Assist in the daily operations of GHA DISCOVERY which will include:
  • Coordinating and tracking results with hotels using Power BI tool
  • Approving content in CMS.
  • Creating reports and/or presentations.
  • Following up new hotels on GHA marketing submissions.
  • Assisting in Training or onboarding sessions
  • Updating articles on MH Flow
• Assist in promoting Minor Hotels brand awareness and promotions with current partnerships which will include:
  • eNewsletter submissions
  • Update partner pages and promotions
  • Renewal Agreements

Learning opportunities:

• Part of corporate team to plan operational strategies and manage cross functional team on global communications and operations.
• Develop problem solving and analytical thinking skills
• Learn hotel operating tools such as OPERA, CMS
• Learn public speaking with bi-language presentations.
• Partially manage projects and tracking results.
• Opportunities to learn other commercial related fields (eCommerce, Social Media, Marketing) at your interest.

Provide regional marketing leadership to help hotels drive marketing capability and optimise hotel performance, through the delivery of global, regional and local initiatives, in accordance with Minor objectives and regional priorities.

Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels team members always find new ways to look after the business, their guests, and their colleagues.  Within this, the key responsibilities for this position are to:

• Define Field Marketing and Communications value proposition and strategy with a clear roadmap for Minor ASIA
• Act as a leader of Field Marketing in ASIA, create and deliver integrated and scalable solutions across the region and divisions
• Develop, deliver and lead in-market cost efficient Field Marketing and Communications (incl. social) solution for ASIA
• Partner with other regional Field Marketing and Communications teams, commercial, revenue mgmt. and hotel OPs leaders to identify performance needs and opportunities to support markets to drive performance
• Work with commercial and hotel teams on cluster hotel initiatives to find efficiencies and scalable solutions
• Serve as the primary lead in the management of hotel-based Marketing and Communications solutions focused on driving revenue and brand loyalty from guests and members that increase our share of wallet and drive revenue performance at the hotel level
• Integrate and drive effective utilization and localization of global and regional initiatives and standards into hotels to achieve targets and ensure on-property activation
• Build hotel marketing and communications capability by developing and launching the appropriate training (i.e. crisis management), tools, best practices and processes
• Information and intelligence gathering and sharing on customers, campaign performance, market and competitors
• Support value for key owners with marketing and communications/media relationships and networks in region
• Responsible for local partner marketing development and activation. Evaluate all partnership opportunities and identify gaps/priorities.
• Regular hotel marketing updates & communication. Aware of Minor Global, ASIA and Division level campaigns, and ensures these are leveraged by hotels in region to activate key segments/regions

• Drive brand and sales performance through core initiatives that grow eating occasion.
• Develop channel exclusivity program to drive business growth in both Dine-in, delivery, take away, and catering channel.
• Initiate commercial plan that relevant to consumers’ need and capture traffic to store for growing dine in channel consistently.
• Own marketing activities timeline from start to end of promotion and activities.
• Elevate overall consumers experience through food / service / or activity for dine in channel along the year.
• Build consumers engagement to grow brand equity through special programs ex. Brand anniversary, etc.
• Develop and execute end-to-end consumers journey for take away consumers to drive business growth consistently.
• Build campaign forecasting and sales / financial impact that in line with business objective and guardrail.
• Work with partner/ landlord to develop strong local store marketing program that build incremental sales to business.
• Work closely with cross functional team and marketing team to design effective execution plan for execution at store level smoothly.
• Work closely with Finance for marketing expense accrue, with own the return on investment for marketing expense.
• Develop campaign tracking and provide analysis in responsible campaigns to understand business impact, consumers’ insight, and key learning.
• Lead brand communication for both online and off-line to gain impact from customer.
• Drive customer loyalty program to sustain sales performance.

You will be the Salespoint of contact for all existing and potential customers to the hotel and will negotiate and confirm all events within the guidelines of the Hotels Sales Strategy. Additionally you will identify up-selling opportunities, maximize revenue through catering and group bookings, and provide efficient and effective service to handle customer inquiries within predefined parameters in order to close sales.