Total 47 job vacancies by Santander UK

Interested in part-time, job-share or flexible working? We want to talk to you!

Join our community.

We have a fantastic and interesting opportunity to join Santander as a Payments Programme Lead within our Payment Centre of Excellence (PCoE), this team powers payments for Santander UK (Group).

We are looking for an experienced Programme Lead to manage a number of critical workstreams and initiatives within the Payments team that often cross divisional boundaries, ensuring synergy with corporate strategy and enabling business areas to achieve strategic objectives.

It is an exciting time to work in PCoE. You will be working in a highly collaborative environment to deliver outstanding team results. We will provide you with a diverse, energising, and lively environment that focuses on your development.

The difference you'll make:

• Establishing the full scale and scope of the projects and the impact that delivery will have on shareholder value and manage the different individuals involved

• Ensuring the programme scope and impact is clear and agreed by the sponsors before initiation and changes to scope are tracked throughout delivery

• Monitoring and controlling the programme progress, costs and benefits realisation using a range of review mechanisms and will keep key stakeholders up to date while highlighting any potential risks and issues

• Leading the creation and oversees the effective management of the required programme communication and stakeholder management plan

• Using project management experience and knowledge to manage the timely delivery of projects across the business areas within the workstreams, with accurate reporting on status, scope and budget, and dependency management

• Building and maintains effective relationships with other programmes where dependencies exist, including third party suppliers ensuring cross dependencies are fully understood and impacts are managed

What you'll bring:

• Prior experience and proven track record in a Programme Lead role

• Understanding and application of Programme Management competencies including stakeholder management, contractual scope, plans, costs, quality, communications, risk, procurement and integration

• Experience of working with and implementing change projects

• Experience of developing processes and procedures in regards to governance and change management principles

• Exceptional stakeholder management skills, comfortable challenging, constructively and influencing stakeholders across all divisions of Santander

• Proven diagnostic, problem solving and analytical skills

It would also be nice for you to have:

• Excellent written and oral communication skills. Uses all available channels and mechanisms to effectively to communicate to all employees across the bank

• Previous experience as a Programme Lead within a Payments environment

• Have experience of working in agile, including an awareness of agile tools and how to use them (such as JIRA and Confluence)

• Experience preparing and delivering reports and presentations to stakeholders including customers and management regarding project status, results and recommendations

What else you need to know:

This role is offered on a 2 year Fixed Term Contract basis, however, there is a possibility this could lead to a permanent role and is based from our Milton Keynes (Unity Place) office.

We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

If you apply for this role in this location, it's important you consider your travelling distance, time and cost from your home to the office.

We're happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.

If you're interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

Application process

If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be :-

1st Stage - Competency based interview - this will be for up to 1 hour

2nd Stage - Possibility of a 2nd stage if required

If there's anything we can do in the recruitment process to help you achieve your best, please let us know.

Inclusion

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs.

For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration.

• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer

• 30 days' holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year

• £6,000 car allowance per year

• Company funded individual private medical insurance

• Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments

• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover

• Share in Santander's success by investing in our share plans

• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services

What to do next:-

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

Interested in part-time, job-share or flexible working? We want to talk to you!

Join our community.

We have a fantastic and interesting opportunity to join Santander as a Business Analyst within our Payment Centre of Excellence (PCoE), this team powers payments for Santander UK (Group).

As a team, PCoE, plays a key role in the successful development and delivery of Group's Payments strategy and future scalable payments platforms. We have a role to play both internally and externally to build outstanding customer payments propositions, as well as modernisation and moving the payments capabilities forward, against the industry and regulatory developments for the benefits of customers and our businesses.

It is an exciting time to work in PCoE. You will be working in a highly collaborative environment to deliver outstanding team results. We will provide you with a diverse, energising, and lively environment that focuses on your development.

The difference you'll make:

• Delivering of key projects covering scope and quality within agreed timelines and managing the contributions of key stakeholders. Ensuring all governance requirements are met for those deliveries

• Working with internal stakeholders to identify and understand business requirements and plan technical delivery

• Bringing structure to the business request, translate requirements and lead complex projects through completion

• Ensuring all controls are fully documented and operated correctly

• Utilising good business knowledge with technical expertise to help the team turn sound business information into technical output

• Using project management experience and knowledge to manage the timely delivery of projects across the business areas within the workstreams, with accurate reporting on status, scope and budget, and dependency management

What you'll bring:

• Previous experience as a Business Analyst within a Payments environment

• Experience of working with and implementing change projects

• Experience of developing processes and procedures in regards to governance and change management principles

• Exceptional stakeholder management skills, comfortable challenging, constructively and influencing stakeholders across all divisions of Santander

• Proven diagnostic, problem solving and analytical skills

It would also be nice for you to have:

• Able to build rapport with project stakeholders and demonstrate influencing skills

• Excellent written and oral communication skills. Uses all available channels and mechanisms to effectively to communicate to all employees across the bank

• Have experience of working in agile, including an awareness of agile tools and how to use them (such as JIRA and Confluence)

What else you need to know:

This role is offered on a 2 year Fixed Term Contract basis, however, there is a possibility this could lead to a permanent role and is based from our Milton Keynes (Unity Place) office.

We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

If you apply for this role in this location, it's important you consider your travelling distance, time and cost from your home to the office.

We're happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.

If you're interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

Application process

If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be :-

1st Stage - Competency based interview - this will be for up to 1 hour

2nd Stage - Possibility of a 2nd stage if required

If there's anything we can do in the recruitment process to help you achieve your best, please let us know.

Inclusion

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs.

For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration.

• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.

• 30 days' holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year

• £6,000 car allowance per year

• Company funded individual private medical insurance

• Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments

• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover

• Share in Santander's success by investing in our share plans

• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services

What to do next:-

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

Interested in part-time, job-share or flexible working? We want to talk to you!

Join our community.

We have a fantastic and interesting opportunity to join Santander as a Payments Programme Lead within our Payment Centre of Excellence (PCoE), this team powers payments for Santander UK (Group).

We are looking for an experienced Programme Lead to manage a number of critical workstreams and initiatives within the Payments team that often cross divisional boundaries, ensuring synergy with corporate strategy and enabling business areas to achieve strategic objectives.

It is an exciting time to work in PCoE. You will be working in a highly collaborative environment to deliver outstanding team results. We will provide you with a diverse, energising, and lively environment that focuses on your development.

The difference you'll make:

• Establishing the full scale and scope of the projects and the impact that delivery will have on shareholder value and manage the different individuals involved

• Ensuring the programme scope and impact is clear and agreed by the sponsors before initiation and changes to scope are tracked throughout delivery

• Monitoring and controlling the programme progress, costs and benefits realisation using a range of review mechanisms and will keep key stakeholders up to date while highlighting any potential risks and issues

• Leading the creation and oversees the effective management of the required programme communication and stakeholder management plan

• Using project management experience and knowledge to manage the timely delivery of projects across the business areas within the workstreams, with accurate reporting on status, scope and budget, and dependency management

• Building and maintains effective relationships with other programmes where dependencies exist, including third party suppliers ensuring cross dependencies are fully understood and impacts are managed

What you'll bring:

• Previous experience as a Programme Lead within a Payments environment

• Understanding and application of Programme Management competencies including stakeholder management, contractual scope, plans, costs, quality, communications, risk, procurement and integration

• Experience of working with and implementing change projects

• Experience of developing processes and procedures in regards to governance and change management principles

• Exceptional stakeholder management skills, comfortable challenging, constructively and influencing stakeholders across all divisions of Santander

• Proven diagnostic, problem solving and analytical skills

It would also be nice for you to have:

• Able to build rapport with project stakeholders and demonstrate influencing skills

• Excellent written and oral communication skills. Uses all available channels and mechanisms to effectively to communicate to all employees across the bank

• Have experience of working in agile, including an awareness of agile tools and how to use them (such as JIRA and Confluence)

• Experience preparing and delivering reports and presentations to stakeholders including customers and management regarding project status, results and recommendations

What else you need to know:

This role is offered on a 2 year Fixed Term Contract basis, however, there is a possibility this could lead to a permanent role and is based from our Milton Keynes (Unity Place) office.

We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

If you apply for this role in this location, it's important you consider your travelling distance, time and cost from your home to the office.

We're happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.

If you're interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

Application process

If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be :-

1st Stage - Competency based interview - this will be for up to 1 hour

2nd Stage - Possibility of a 2nd stage if required

If there's anything we can do in the recruitment process to help you achieve your best, please let us know.

Inclusion

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs.

For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration.

• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer

• 30 days' holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year

• £6,000 car allowance per year

• Company funded individual private medical insurance

• Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments

• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover

• Share in Santander's success by investing in our share plans

• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services

What to do next:-

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080

Join our community

We are currently recruiting Customer Service colleagues, with a starting salary of £24,468, this is made up of a base salary of £22,400 along with an additional £500 flexible benefit and up to a £1,568 discretionary performance related.

For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be.

What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team.

You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all.

The difference you'll make.

• Acting as the first point of contact for customers in branch or over the phone
• Assisting with day-to-day transactions, queries and servicing
• Answering customer calls into our contact centre
• Building relationships and finding solutions
• Developing your knowledge of services and products to help our customers
• Identifying new ways to improve the customer experience

What you'll bring.

• Proven ability to deliver outstanding customer service either from a face to face or a telephony background
• The ability to communicate effectively with customers to truly understand their needs

It would also be nice for you to have.

• A real desire to go above-and-beyond for customers
• Effective team working skills with a flexible, can-do approach to work
• Openness to a broad range of activities even if outside of standard expectations
• Ability to grow, adapt and change accommodating business needs and priorities
• You will require the right to work in the UK (please see details below)

What else you need to know.

• This is a full-time permanent branch-based role, working 35 hours across Monday to Saturday across the hours of 8:00am - 6:00pm
• The role is based in our Scarborough branch.

Inclusion.

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• Starting salary of £22,400 per annum plus a £500 annual cash allowance to spend on our great range of benefits
• 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• Eligible for a discretionary performance-related annual bonus
• Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, and health assessments
• Free access to a range of digital health services, including GP
• Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass
• We put 8% of salary into your pension, even if you don't contribute yourself
• We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer
• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover
• Support your favourite causes through charitable giving and our community partnerships
• Share in Santander's success by saving or investing in our share plans
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services

Learn more about our benefits and family friendly policies

Right to work in the UK.

• Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made

What to do next.

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

Join our community.

We are currently recruiting Customer Service colleagues, working 35 hours per week with a starting salary of £22,400 along with an additional £500 flexible benefit.

For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be.

What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team.

You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all.

The difference you'll make.

• Acting as the first point of contact for customers in branch or over the phone
• Assisting with day-to-day transactions, queries and servicing
• Answering customer calls into our contact centre
• Building relationships and finding solutions
• Developing your knowledge of services and products to help our customers
• Identifying new ways to improve the customer experience

What you'll bring.

• Proven ability to deliver outstanding customer service either from a face to face or a telephony background
• The ability to communicate effectively with customers to truly understand their needs

It would also be nice for you to have.

• A real desire to go above-and-beyond for customers
• Effective team working skills with a flexible, can-do approach to work
• Openness to a broad range of activities even if outside of standard expectations
• Ability to grow, adapt and change accommodating business needs and priorities
• You will require the right to work in the UK (please see details below)

What else you need to know.

• This is a full-time 12-month fixed term contract branch-based role, working 35 hours across Monday to Saturday across the hours of 8:00am - 6:00pm
• The role is based in our Penrith branch.

Inclusion.

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs. For Contract roles your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours or contract duration.

• Starting salary of £22,400 per annum pro-rata plus a £500 annual cash allowance to spend on our great range of benefits
• 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, and health assessments
• Free access to a range of digital health services, including GP
• Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass
• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer
• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover
• Support your favourite causes through charitable giving and our community partnerships
• Share in Santander's success by saving or investing in our share plans
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services

Learn more about our benefits and family friendly policies

Right to work in the UK.

• Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.

What to do next.

If this sounds like a role you're interested in, then please apply.

• If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

Join our community

We are currently recruiting Customer Service colleagues with a starting package of £22,400 along with an additional £500 flexible benefit.

For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team.

You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all.

The difference you'll make.

• Acting as the first point of contact for customers in branch or over the phone

• Assisting with day-to-day transactions, queries and servicing

• Answering customer calls into our contact centre

• Building relationships and finding solutions

• Developing your knowledge of services and products to help our customers

• Identifying new ways to improve the customer experience

What you'll bring.

• Proven ability to deliver outstanding customer service either from a face to face or a telephony background

• The ability to communicate effectively with customers to truly understand their needs

• You will require the right to work in the UK (please see details below)

It would also be nice for you to have.

• A real desire to go above-and-beyond for customers

• Effective team working skills with a flexible, can-do approach to work

• Openness to a broad range of activities even if outside of standard expectations

• Ability to grow, adapt and change accommodating business needs and priorities

What else you need to know.

• In a full-time Branch based role, you'll be working 35 hours per week, across Monday to Saturday across the hours of 8:00am - 6:00pm

• The role is based in Colwyn Bay branch

• This is a 12 months fixed term contract

Everyday Inclusion.

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

In addition to your salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• Starting salary of £22,400 (pro rata) plus a £500 annual cash allowance to spend on our great range of benefits.

• 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year

• Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments

• Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass.

• Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us

• Support your favourite causes through charitable giving and our community partnerships

• Share in Santander's success by investing in our share plans

• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more

Right to work in the UK.

Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.

What to do next.

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

Join our community.

An exciting opportunity has arisen for an Insurance Consultant within our Insurance Direct Team in Glasgow, a centre of excellence for the bank. The role offers a salary within a range of £23,036 to £27,101, in addition you would receive a £500 Flexible benefit and be included within a discretionary performance related bonus scheme. Salary will be dependent on experience and would be confirmed at offer should your application and interview be deemed successful.

At Santander we're driven by our purpose - to help people and businesses prosper. We help our customers at the moments that matter most and champion businesses to help them to grow sustainably. That's why we're building a community to be a digital bank with a human touch and deliver an outstanding customer experience living our values of Simple, Personal and Fair.

You'll receive inbound calls and arrange follow-up appointments which you will manage personally through your diary. Quality conversations are crucial, our calls allow you to build relationships and identify opportunities to help protect our customers.

You'll be given support and development to help you maintain competence in your product and process knowledge while providing exceptional customer service. Working together, we strive to coach and develop you to your full potential, broadening your skills and supporting career growth.

The difference you will make.

• Discussing insurance needs to deliver products and services that are right for our customers
• Demonstrating excellent customer service through a mixture of inbound calls and follow-up appointments
• Managing your own diary and taking responsibility for your personal and professional development
• Working within policies and guidelines, meeting regulatory expectations

What you will bring.

• Previous experience in a customer service environment
• Customer focused and positive approach to work

It would also be nice for you to have.

• Excellent communication skills
• Great listening skills
• Knowledge of Mortgages and Insurance
• Knowledge of Microsoft Office Packages

What else you need to know.

We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. To enable us to deliver the best outcomes for our customers and to help each other develop we understand the importance of having the right balance of spending time together in an office while maintaining flexibility.

By working this way, we can continue to create moments that matter for everyone. To support this, we offer site-based contracts with a hybrid working pattern and we're happy to discuss specific requirements throughout the recruitment process.

This role is based in Glasgow and our current expectation is at least 3 days in an office every week. This is a full-time permanent role.

The working hours will be 35 hours across Monday-Friday 8am to 6pm & Saturday 9am-4pm.

Everyday Inclusion.

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

In addition to your salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• Starting salary of £23,036.00 plus a £500 annual cash allowance to spend on our great range of benefits
• 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• Eligible for a discretionary performance-related annual bonus
• Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
• Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass
• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer
• Support your favourite causes through charitable giving and our community partnerships
• Share in Santander's success by investing in our share plans
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more

Right to work in the UK.

Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa/permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa/permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.

What to do next.

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

Interested in part-time, job-share or flexible working? We want to talk to you!

Join our community.

We have an exciting opportunity to join the bank as a Technical Lead. Here you'll be accountable for technology assets and end to end technology processes related to the Ledger Transformation program, focussing on our Retail and Corporate platforms, and will be working with other CFO, CRO, CIO teams, as well as CDO to deliver a fully integrated state of the final Ledger technology solution over the next 2 to 3 years.

You'll be responsible for executing the strategy, for the implementation of roadmaps and plans; and for delivering the associated workstreams against these outcomes, together with the Business Lead for the Retail and Corporate products.

If you're delivery focused and have a strategic vision but can also dive into the detail and are passionate about bridging technology and business outcomes, this could be the role for you!

The difference you'll make:

• Delivering the strategy, implementation roadmaps and plans for the new General Ledger and the architecture and processes impacted by the transformation
• Managing the successful delivery of all associated workstreams in your scope and realising the agreed strategy and roadmap from a technology perspective
• Working in full collaboration with the nominated Business Lead to design and develop solutions to meet the regulatory, audit (both internal and external) demands as well as CFO business aspirations in terms of efficient processes and quality outputs for the program
• Ensuring Santander adopts leading practice digital architecture patterns, leveraging best in class external solutions in their fullest, as well as internal capabilities
• Ensuring that all relevant regulatory, audit and compliance requirements are engineered into the program being delivered
• Acting as an advocate for Agile Ways of Working by championing this model across the Ledger replacement program

What you'll bring:

• Proven experience in delivering complex end-to-end technology solutions with significant exposure and regulatory scrutiny
• Ability to combine strategic thinking with short term delivery of value
• Demonstrable experience influencing at a senior and executive level while building collaborative and trusted internal networks that achieve the desired goals
• Driven leader with the will to build an effective and responsive team in a dynamic and uncertain environment
• Deep experience of working on Ledger technology assets and data and good accounting understanding
• Technical skills and ability to do complex systems transformation, including data migration, certification and deployment techniques

It would also be nice for you to have:

Experience in modern application and data architectures including cloud-hosted solutions
Proven experience implementing and deploying SaaS based solutions, working with the business to ensure minimal tailoring of the out-of-the-box package that minimise time to market while maximising long term value and sustainability

What else you need to know:

We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. To enable us to deliver the best outcomes for our customers and to help each other develop we understand the importance of having the right balance of spending time together in an office while maintaining flexibility.

By working this way, we can continue to create moments that matter for everyone. To support this, we offer site-based contracts with a hybrid working pattern and we're happy to discuss specific requirements throughout the recruitment process.

This is a Fixed Term Contract position until end Feb 2026.

The role is based in Milton Keynes and current expectation is at least 2 days in the office every week.

If you're interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

Application process

If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be:-

1st Stage - Competency & Technical questions interview - this will be for up to 1 hour ideally as a face-to-face meeting with the Hiring Team in Unity Place, Milton Keynes.

We will review the face to face/virtual element based on your circumstances.

Inclusion

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains, and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs. For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration.

• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
• 30 days' holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• £6,000 car allowance per year
• Company funded individual private medical insurance
• Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments
• Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
• Share in Santander's success by investing in our share plans
• Learn more about our benefits and family friendly policies

What to do next:-

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

Interested in part-time, job-share or flexible working? We want to talk to you!

Join our community.

We have an exciting opportunity to join the bank as a Technical Lead. Here you'll be accountable for technology assets and end to end technology processes related to the Ledger Transformation program, focussing on our Treasury function. You will be working with other CFO, CRO, CIO teams, as well as CDO to deliver a fully integrated state of the final Ledger technology solution over the next 2 to 3 years.

If you're delivery focused and have a strategic vision but can also dive into the detail and are passionate about bridging technology and business outcomes, this could be the role for you.

The difference you'll make:

• Understanding the current Treasury function, data flows and re-modelling to meet the objectives of the single ledger transformation, and championing Agile Ways of Working
• Building technical specifications, plans and testing strategies to deliver the new approach and ensure that it follows the overarching transformation blueprint
• Managing the successful delivery of all associated workstreams in your scope and realising the agreed strategy and roadmap from a technology perspective
• Working in full collaboration with the nominated Business Lead to design and develop solutions to meet the regulatory, audit (both internal and external) demands as well as CFO business aspirations in terms of efficient processes and quality outputs for the program
• Ensuring Santander adopts leading practice digital architecture patterns, leveraging best in class external solutions in their fullest, as well as internal capabilities
• Ensuring that all relevant regulatory, audit and compliance requirements are engineered into the program being delivered

What you'll bring:

• Proven experience in delivering complex end-to-end technology solutions with significant exposure and regulatory scrutiny preferably with experience of SaaS implementation in the financial sector
• Ability to combine strategic thinking with short term delivery of value
• Demonstrable experience influencing at a senior level while building collaborative and trusted internal networks that achieve the desired goals
• Driven manager with the will to build an effective and responsive team in a dynamic and uncertain environment
• Experience working on Ledger technology assets and data and with technical skills in complex systems transformations, including data migration, certification and deployment techniques
• Experience in building technical integrations between legacy and Cloud platforms including Extract, Transform and Load techniques, data quality analysis and remediation, E2E testing, deployment and cut over practices, working with Data Lake technologies and principles

It would also be nice for you to have:

Experience in modern application and data architectures including cloud-hosted solutions
Proven experience implementing and deploying SaaS based solutions, working with the business to ensure minimal tailoring of the out-of-the-box package that minimise time to market while maximising long term value and sustainability
Proven ability to develop integration software either in ERP environments or in comparable initiatives
Working experience with modern ERP systems either in a BAU or project delivery context
What else you need to know:

We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. To enable us to deliver the best outcomes for our customers and to help each other develop we understand the importance of having the right balance of spending time together in an office while maintaining flexibility.

By working this way we can continue to create moments that matter for everyone. To support this, we offer site-based contracts with a hybrid working pattern and we're happy to discuss specific requirements throughout the recruitment process.

This is a Fixed Term Contract position until end Feb 2026.

The role is based in Milton Keynes and current expectation is at least 2 days in the office every week.

If you're interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

Application process

If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be:-

1st Stage - Competency & Technical questions interview - this will be for up to 1 hour ideally as a face-to-face meeting with the Hiring Team in Unity Place, Milton Keynes. We will review the face to face/virtual element based on your circumstances.

Inclusion

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains, and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs. For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration.

• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
• 30 days' holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• £6,000 car allowance per year
• Company funded individual private medical insurance
• Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments
• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
• Share in Santander's success by investing in our share plans
• Learn more about our benefits and family friendly policies

What to do next: -

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

Join our community

We are currently recruiting Customer Service colleagues with a starting package of £24,384 (pro rata), this is made up of a base salary of £22,400 (pro rata) along with an additional £500 flexible benefit and up to a £1484 (pro rata) discretionary performance related bonus.

For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team.

You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all.

The difference you'll make.

• Acting as the first point of contact for customers in branch or over the phone

• Assisting with day-to-day transactions, queries and servicing

• Answering customer calls into our contact centre

• Building relationships and finding solutions

• Developing your knowledge of services and products to help our customers

• Identifying new ways to improve the customer experience

What you'll bring.

• Proven ability to deliver outstanding customer service either from a face to face or a telephony background

• The ability to communicate effectively with customers to truly understand their needs

• You will require the right to work in the UK (please see details below)

It would also be nice for you to have.

• A real desire to go above-and-beyond for customers

• Effective team working skills with a flexible, can-do approach to work

• Openness to a broad range of activities even if outside of standard expectations

• Ability to grow, adapt and change accommodating business needs and priorities

What else you need to know.

• In a part-time Branch based role, you'll be working 24,5 hours across Monday to Saturday across the hours of 9:30am - 2:30pm

• The role is based in Cookstown branch

• This is a 12 months fixed term contract

Everyday Inclusion.

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

In addition to your salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• Starting salary of £22,400 (pro rata) plus a £500 annual cash allowance to spend on our great range of benefits.

• 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year

• Eligible for a discretionary performance-related annual bonus.

• Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments

• Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass.

• Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us

• Support your favourite causes through charitable giving and our community partnerships

• Share in Santander's success by investing in our share plans

• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more

Right to work in the UK.

Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.

What to do next.

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

Join our community

We are currently recruiting Customer Service colleagues with a starting package of £24,384 (pro rata), this is made up of a base salary of £22,400 (pro rata) along with an additional £500 flexible benefit and up to a £1484 discretionary performance related bonus.

For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team.

You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all.

The difference you'll make.

• Acting as the first point of contact for customers in branch or over the phone

• Assisting with day-to-day transactions, queries and servicing

• Answering customer calls into our contact centre

• Building relationships and finding solutions

• Developing your knowledge of services and products to help our customers

• Identifying new ways to improve the customer experience

What you'll bring.

• Proven ability to deliver outstanding customer service either from a face to face or a telephony background

• The ability to communicate effectively with customers to truly understand their needs

• You will require the right to work in the UK (please see details below)

It would also be nice for you to have.

• A real desire to go above-and-beyond for customers

• Effective team working skills with a flexible, can-do approach to work

• Openness to a broad range of activities even if outside of standard expectations

• Ability to grow, adapt and change accommodating business needs and priorities

What else you need to know.

• In a part-time Branch based role, you'll be working 14 hours a week across Monday to Saturday between the hours of 8:00am - 6:00pm

• The role is based in Kendal branch

• This is a 12 months fixed term contract

Everyday Inclusion.

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

In addition to your salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• Starting salary of £22,400 (pro rata) plus a £500 annual cash allowance to spend on our great range of benefits.

• 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year

• Eligible for a discretionary performance-related annual bonus.

• Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments

• Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass.

• Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us

• Support your favourite causes through charitable giving and our community partnerships

• Share in Santander's success by investing in our share plans

• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more

Right to work in the UK.

Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.

What to do next.

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

Join our community

We are currently recruiting Customer Service colleagues with a starting package of £24,384 (pro rata), this is made up of a base salary of £22,400 (pro rata) along with an additional £500 flexible benefit and up to a £1484 discretionary performance related bonus.

For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team.

You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all.

The difference you'll make.

• Acting as the first point of contact for customers in branch or over the phone

• Assisting with day-to-day transactions, queries and servicing

• Answering customer calls into our contact centre

• Building relationships and finding solutions

• Developing your knowledge of services and products to help our customers

• Identifying new ways to improve the customer experience

What you'll bring.

• Proven ability to deliver outstanding customer service either from a face to face or a telephony background

• The ability to communicate effectively with customers to truly understand their needs

• You will require the right to work in the UK (please see details below)

It would also be nice for you to have.

• A real desire to go above-and-beyond for customers

• Effective team working skills with a flexible, can-do approach to work

• Openness to a broad range of activities even if outside of standard expectations

• Ability to grow, adapt and change accommodating business needs and priorities

What else you need to know.

• In a part-time Branch based role, you'll be working 21 hours a week across Monday to Saturday between the hours of 8:00am - 6:00pm

• The role is based in Kendal branch

• This is a 12 months fixed term contract

Everyday Inclusion.

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

In addition to your salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• Starting salary of £22,400 (pro rata) plus a £500 annual cash allowance to spend on our great range of benefits.

• 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year

• Eligible for a discretionary performance-related annual bonus.

• Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments

• Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass.

• Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us

• Support your favourite causes through charitable giving and our community partnerships

• Share in Santander's success by investing in our share plans

• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more

Right to work in the UK.

Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.

What to do next.

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

We are currently recruiting Customer Service colleagues with a starting package of £22,400 along with an additional £500 flexible benefit.

For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team.

You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all.

The difference you'll make.

• Acting as the first point of contact for customers in branch or over the phone

• Assisting with day-to-day transactions, queries and servicing

• Answering customer calls into our contact centre

• Building relationships and finding solutions

• Developing your knowledge of services and products to help our customers

• Identifying new ways to improve the customer experience

What you'll bring.

• Proven ability to deliver outstanding customer service either from a face to face or a telephony background

• The ability to communicate effectively with customers to truly understand their needs

• You will require the right to work in the UK (please see details below)

It would also be nice for you to have.

• A real desire to go above-and-beyond for customers

• Effective team working skills with a flexible, can-do approach to work

• Openness to a broad range of activities even if outside of standard expectations

• Ability to grow, adapt and change accommodating business needs and priorities

What else you need to know.

• In a full-time Branch based role, you'll be working 35 hours per week, across Monday to Saturday across the hours of 8:00am - 6:00pm

• The role is based in Colwyn Bay branch

• This is a 12 months fixed term contract

Everyday Inclusion.

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

In addition to your salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• Starting salary of £22,400 (pro rata) plus a £500 annual cash allowance to spend on our great range of benefits.

• 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year

• Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments

• Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass.

• Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us

• Support your favourite causes through charitable giving and our community partnerships

• Share in Santander's success by investing in our share plans

• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more

Right to work in the UK.

Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.

What to do next.

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

IT Project Manager | S2 | Milton Keynes/Hybrid

Interested in part-time, job-share or flexible working? We want to talk to you!

Join our community.

We have a fantastic opportunity to join the bank as an IT Project Manager. Here you'll be responsible for supporting the planning, execution and co-ordination of IT projects under the guidance of senior and experienced Delivery Leads.

You'll be responsible for the facilitation and management of projects with different levels of complexity and learning the fundamentals of delivering successful larger scale IT projects.

The difference you'll make:

• Managing and co-ordinating a broad set of projects predominantly focused on smaller Business led change, to address the evolving CIO domain and customer needs

• Monitoring all project activities and timelines, reporting progress and identifying potential delays to allow for liaison with respective parties and provision of potential solutions

• Collaborating with all stakeholders within the Infrastructure, Operations and End User Technology teams and the CIO domains to gather requirements, manage expectations and ensure smooth delivery

• Creating and maintaining all required project documentation, including project plans, status reports and meeting minutes plus any other ad hoc needs

• Maintaining a constant assessment of project risks, contributing to the development of mitigation strategies and ensuring the tracking and managing of RAID logs

• Ensuring all project deliverables meet established quality standards by following quality control processes

What you'll bring:

• Facilitation of clear communications among project team members and stakeholders

• Data management and analytical capabilities for accurate and timely project reporting with the ability to extract meaning and detail from the information gathered

• Technology knowledge and experience of how infrastructure and operations are the foundation of all business delivery and value realisation

• Natural multi-tasker and organiser to keep on top all of projects in flight, while applying the necessary due diligence to all project stakeholders and expected tasks

• A keen adopter of new technology approaches with a focus on cloud-based models and solutions, with a thirst for development and learning

• A well-rounded appreciation of the business domain and how to operate within a financial institution, monitoring risks and their mitigation and being able to realise project outcomes

It would also be nice for you to have:

• Degree gained in suitable field, such as technology engineering, business, finance or related disciplines

• Experience of working in a tier one banking environment or equivalent financial services organisation

What else you need to know:

We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. To enable us to deliver the best outcomes for our customers and to help each other develop we understand the importance of having the right balance of spending time together in an office while maintaining flexibility.

By working this way we can continue to create moments that matter for everyone. To support this, we offer site-based contracts with a hybrid working pattern and we're happy to discuss specific requirements throughout the recruitment process.

This role is based in Milton Keynes and our current expectation is at least 2 days in an office every week.

Application process

If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be :-

First Stage - Competency Interview - this will a one-hour virtual interview with two members of the team

Second Stage - A one-hour formal interview where we will ask some technical questions. This will ideally be completed face to face depending on your situation.

If there's anything we can do in the recruitment process to help you achieve your best, please let us know.

Inclusion

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs.

• £500 annual cash allowance to spend on our great range of benefits

• Eligible for a discretionary performance-related annual bonus

• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer

• 27 days' holiday plus bank holidays, which increases to 28 days after five year's service, with the option to purchase up to five contractual days per year

• Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments

• Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover

• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more

• Share in Santander's success by investing in our share plans

• Support your favourite causes through charitable giving and our community partnerships

Learn more about our benefits and family friendly policies

What to do next:-

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

Solution Architect - Homes S3

Interested in part-time, job-share or flexible working? We want to talk to you!

Join our community.

We have a fantastic opportunity to join the bank as a Solution Architect in our Homes division.

Solutions Architecture is part of the Architecture Homes Team and the wider Architecture Team in Santander Services.

Here you'll gain incredible exposure across the business, working closely with other architecture teams (Enterprise, Technical, Data & Security Architecture) and will liaise with Business and IT colleagues in Santander UK, as well as Santander Global Architecture.

You'll focus on the functional architecture of applications for the Homes/Mortgage business unit and how they interact with other systems in the Architecture Landscape.

You'll also contribute to the Architecture Community across various domains, sharing reusable patterns and solutions learnt on projects and best practices between the domains.

The successful candidate will have experience in the capabilities for:

• Homes - all aspects of the Mortgage Market, sales, underwriting, servicing & brokers.

If you are looking to help shape the design of future Santander UK systems, then Solutions Architecture could be the choice for you!

The difference you'll make:

• Producing functional architecture designs for Homes Transformation project(s)

• Reviewing the designs that have been produced by Solutions Designers and Architects

• Validating that solutions align to the strategies of Santander UK (e.g. Retail & Corporate Bank & Group)

• Working with the engineering community to deliver solutions primarily in an agile way

What you'll bring:

• Domain driven design, with working knowledge of the BIAN framework, TOGAF, ArchiMate

• Experience of defining API & microservice architecture solutions

• Proven experience in defining and documenting As Is & Target Architecture, defining services and integrated applications, whilst working with stakeholders to help define and deliver strategic plans and roadmaps

• Be passionate about driving change by creating practical, workable architectures aligned to IT principles and following appropriate governance

• Collaboration is critical, the ability to communicate concepts and influence a diverse set of stakeholder and colleagues

• Knowledge of planning and organizing concepts and best practices with the ability to manage multiple projects and being flexible with a 'can do' attitude

It would also be nice for you to have:

• Experience of using Architecture tools eg Avolution Abacus

• Have knowledge and experience of AWS and Cloud Architectures

• Have knowledge and experience of Salesforce SW eg Financial Services Cloud, Marketing Cloud and concepts therein

• Experience of building APIs

What else you need to know:

We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. To enable us to deliver the best outcomes for our customers and to help each other develop we understand the importance of having the right balance of spending time together in an office while maintaining flexibility.

By working this way we can continue to create moments that matter for everyone. To support this, we offer site-based contracts with a hybrid working pattern and we're happy to discuss specific requirements throughout the recruitment process.

This is a permanent role to be based in Milton Keynes and current expectation is at least 2 days in an office every week.

If you're interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

Application process

If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be :-

1st Stage - A 60 minute virtual interview including a mix of competency & technical questions

Possible 2nd stage - A follow up session to capture any additional technical questions if required

Inclusion

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

Learn more about our benefits and family friendly policies

As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs. For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration.

• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer

• 30 days' holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year

• £6,000 car allowance per year

• Company funded individual private medical insurance

• Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments

• Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover

• Share in Santander's success by investing in our share plans

Learn more about our benefits and family friendly policies

What to do next:-

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.