Total 12 job vacancies by Skinlab The Medical Spa Pte. Ltd.

• Provide technical support (onsite/offsite)
• Maintain and support IT systems and infrastructure including Cloud-based systems and e-commerce websites
• Participate in CRM and Mobile App development and subsequent maintenance and enhancements
• Assist in process improvements and recommend best approaches for resolving issues
• Handle projects with different functional teams to define requirements and implementation plan
• Escalate and report any emergency cases to different functional teams
• Compile and analyze incidents and determine the areas of improvement
• Installation, configuration, and deployment of operating systems and software for PC and Laptop
• Provides IT Helpdesk support on hardware, software, and networks problems
• Assist in network and wireless troubleshooting issues
• Knowledge of programming language
• Controlling digital signage/ TV across all the clinics
• Expected to work/ support in ad hoc & weekend if clinics have issues relating to IT

Highlights

• Trained by doctors and trainers on the latest medical- grade products and treatments
• Good career path as the Company has a culture to promote internally and most of the management was groomed internally

Job Descriptions:

• Perform a wide range of facial treatments to customers
• Provide excellent customer service
• Handle customer inqueries and concerns as and when necessary

Job Requirements:

• ITE / WSQ certificate, CIBTAC, CIDESCO, and etc
• Customer service oriented
• Positive attitude, self-motivated and discipline individuals

Staff Benefits:

• High Basic Salary + Allowances + Attractive Commission
• Career Progression
• Fun and inclusive working environment
• Outpatient Medical & Dental Benefits + Health Screening
• Staff Discounts
• Birthday leave
• Complimentary facial treatment

Responsibilities:

• Promote medical-grade beauty products and effective beauty and aesthetic treatments.
• Identify clients’ beauty and aesthetic needs and provide professional advice and tailored solutions.
• Create a positive experience for all clients by providing attentive and quality service.

Job Requirements:

• Minimum 1 year of sales experience.
• With Beauty and/or Aesthetics experience will be an advantage.
• Well-groomed, proactive and self-motivated.
• Excellent interpersonal, negotiation and communication skills.
• Strong language proficiency to correspond with English and Mandarin speaking clients.

Staff Benefits:

• High Basic Salary + Allowances + Attractive Commission
• Career Progression
• Fun and inclusive working environment
• Outpatient Medical & Dental Benefits + Health Screening
• Staff Discounts
• Birthday leave
• Complimentary facial treatment

Job Responsibilities:

• Welcoming and attending to customers with a positive and friendly attitude.
• Managing the appointment booking and room reservations.
• Answering phone calls and attend customer inquiries.

Job Requirements:

• At least 1 year of relevant experience.
• Strong language proficiency to correspond with English and Mandarin speaking clients.

Staff Benefits:

• High Basic Salary + Allowances
• Career Progression
• Fun and inclusive working environment
• Outpatient Medical & Dental Benefits + Health Screening
• Staff Discounts
• Birthday leave
• Complimentary facial treatment

• Provide support in recruitment activities, such as posting job advertisements and scheduling interviews
• Provide support in the verification and calculation of commissions for operative staff
• Assist in the management of work pass applications, renewals, and cancellations
• Ensure the accuracy and maintenance of HRM system data, including employee records, operative staff's working schedule, leave, and claims
• Address employee inquiries regarding leave or commissions and provide necessary assistance
• Assist with onboarding of new operative staff including issuance of uniforms and to manage the uniform inventory record
• Facilitate a seamless transition for new hires by addressing their questions and concerns
• Monitor and manage the inventory of pantry supplies
• Keep track of pantry stock and initiate purchase requests when necessary
• Update and maintain employee files and records

We are seeking a detail-oriented and proactive CRM Specialist to lead the implementation and management of our Customer Relationship Management (CRM) system. The successful candidate will have prior knowledge of HubSpot and other productivity tools to enhance the marketing department's efficiency and effectiveness.

Key Responsibilities:

CRM Implementation & Management:

• Lead the implementation of the CRM system, ensuring it meets the needs of the marketing department and overall business objectives.
• Customise and configure the CRM system (HubSpot) to align with company processes.
• Train team members on CRM functionalities and best practices.

Data Management & Analysis:

• Oversee and/or execute the following: Clean, migrate, maintain and manage the CRM database, ensuring data accuracy and integrity.
• Analyse CRM data to provide insights into customer behavior, campaign effectiveness, and sales performance.
• Generate regular reports and dashboards to inform strategic decision-making.

Marketing Automation:

• Develop and manage marketing automation workflows within the CRM to streamline lead nurturing and customer engagement processes.
• Monitor and optimize automated campaigns to improve performance and ROI.

Integration & Collaboration:

• Integrate the CRM with other marketing tools and platforms to create a seamless workflow.
• Collaborate with internal stakeholders to ensure alignment and effective use of the CRM system.

Productivity Tools:

• Identify and implement additional productivity tools that can enhance the marketing department's efficiency.
• Train team members on new tools and ensure they are effectively integrated into daily operations.

Project Management:

• Manage CRM-related projects from conception to completion, ensuring timely delivery and adherence to budget.
• Coordinate with internal stakeholders and external vendors as needed.

Customer Engagement:

• Use CRM data to develop targeted marketing campaigns aimed at increasing customer engagement and retention.
• Track and measure the effectiveness of these campaigns to continually refine strategies.

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Proven experience in implementing and managing CRM systems, preferably HubSpot.
• Strong understanding of CRM principles and best practices.
• Excellent analytical skills with the ability to interpret data and provide actionable insights.
• Proficiency in productivity tools such as Slack and Google Work Space.
• Excellent written and verbal communication skills.
• Strong organizational and project management skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Skills:

• Experience in the aesthetics or beauty industry.
• Familiarity with additional CRM systems and marketing automation tools.
• Basic knowledge of HTML/CSS for email marketing customization.
• Experience with data visualization tools such as Tableau or Power BI.

Job Responsibilities:

• Welcoming and attending to customers with a positive and friendly attitude.
• Managing the appointment booking and room reservations.
• Answering phone calls and attend customer inquiries.

Job Requirements:

• At least 1 year of relevant experience.
• Strong language proficiency to correspond with English and Mandarin speaking clients.

Staff Benefits:

• High Basic Salary + Allowances
• Career Progression
• Fun and inclusive working environment
• Outpatient Medical & Dental Benefits + Health Screening
• Staff Discounts
• Birthday leave
• Complimentary facial treatment

Highlights

• Trained by doctors and trainers on the latest medical- grade products and treatments
• Good career path as the Company has a culture to promote internally and most of the management was groomed internally

Job Descriptions:

• Perform a wide range of facial treatments to customers
• Provide excellent customer service
• Handle customer inqueries and concerns as and when necessary

Job Requirements:

• ITE / WSQ certificate, CIBTAC, CIDESCO, and etc
• Customer service oriented
• Positive attitude, self-motivated and discipline individuals

Staff Benefits:

• High Basic Salary + Allowances + Attractive Commission
• Career Progression
• Fun and inclusive working environment
• Outpatient Medical & Dental Benefits + Health Screening
• Staff Discounts
• Birthday leave
• Complimentary facial treatment

Responsibilities:

• Promote medical-grade beauty products and effective beauty and aesthetic treatments.
• Identify clients’ beauty and aesthetic needs and provide professional advice and tailored solutions.
• Create a positive experience for all clients by providing attentive and quality service.

Job Requirements:

• Minimum 1 year of sales experience.
• With Beauty and/or Aesthetics experience will be an advantage.
• Well-groomed, proactive and self-motivated.
• Excellent interpersonal, negotiation and communication skills.
• Strong language proficiency to correspond with English and Mandarin speaking clients.

Staff Benefits:

• High Basic Salary + Allowances + Attractive Commission
• Career Progression
• Fun and inclusive working environment
• Outpatient Medical & Dental Benefits + Health Screening
• Staff Discounts
• Birthday leave
• Complimentary facial treatment

Duties and Responsibilities:

• Welcoming and attending to customers with a positive and friendly attitude when they arrive for their scheduled appointments
• Managing the appointment booking and room reservations, cashiering, and accurate posting of charges to point of sales systems
• Answering phone calls and maintaining the tidiness of the reception area as well as any other administrative duties which the Company may assign from time to time
• Assisting consultants in the sales of spa service/products where required

Benefits:

• Medical and dental
• Performance bonus (twice a year)
• Birthday leave
• Attractive staff benefits

Requirements:

• Bilingual
• At least 1 year of relevant experience
• Willing to work retail hours

Duties and Responsibilities

• Collect and input data into marketing databases and spreadsheets

• Help maintain accurate and up-to-date records of customer information, market research, and campaign performance metrics

• Assist in the preparation of regular marketing reports and analytics

• Preparation of physical marketing collaterals

• Updating of operational forms

• Prepare purchase orders, invoices, and expense reports for approval and processing

• Assist in conducting market research and competitive analysis to gather insights to support marketing strategies

• To perform any other ad hoc duties as assigned from time to time

BE PART OF A SINGAPORE’S LARGEST MEDICAL SPA CHAIN TODAY!

We are so excited to share that our family is expanding. We are looking for an Experience Clinic Assistant who possessed excellent knowledge and skill in the Aesthetic Industry. If you believe in aesthetics and are passionate about aesthetics as much as we do, think no further, and let's join our big family now!

Job Responsibilities:

• To assist the doctor in the treatment room with the aesthetic procedure
• To be attentive to the doctor's needs while helping them during the treatment
• To provide direct support and assistance to the doctor
• To prepare equipment or other instruments for the doctor before the start of each procedure
• To assist in dispensing medications from aesthetics when instructed by the doctor
• To provide a high standard of customer service to patients
• To work closely with patients throughout the intake process to help the doctor develop treatment plans and strategies and to ask patients questions about current symptoms, medical histories, and medications to provide doctors with a complete understanding of a patient's current medical needs and background
• To follow up with patients to determine whether courses of treatment are effective and assess patients during follow-up appointments
• Clinic assistants contribute to successful long- and short-term treatment by carefully observing patients on initial and follow-up visits
• To provide professional recommendations on treatment and products to patients
• To follow proper disposal procedures for potentially hazardous materials, including needles and tubing and clean equipment that multiple patients use within the facility
• To manage and maintain the tidiness and cleanliness of the treatment rooms and clinic before and after each procedure
• To ensure that the facilities are clean and clean up, sanitize, and sterilize all the equipment used after each procedure
• Conduct daily checks for all the temperatures on the fridges
• To provide administrative support in operations and patient care, including handling registration, scheduling appointments, maintaining accurate patient medical records, and cashiering
• To keep track of stock levels and making orders when instructed
• To achieve and exceed sales targets
• To perform any other ad hoc duties as assigned from time to time

Job Requirements:

• At least 2 years of working experience in the Aesthetic Industry is required for this position
• Solid knowledge in the Aesthetic Industry is required
• Possess relevant beauty and service-related qualifications such as CIDESCO/ CIBTAC / WSQ/ ITEC, etc
• Good business acumen with a passion for the beauty/aesthetics industry
• Well-groomed, service-oriented, customer-focused, sales-driven individual
• Pleasant personality and hardworking
• Attention to detail
• Dedicated, resourceful, service-oriented, and active
• Motivated and result-oriented individual
• Must be able to work both independently and cooperatively in team settings
• Maintain good communication and teamwork with co-colleagues
• Excellent interpersonal communication skills