Total 27 customer service job vacancies in Base TBC, BB10 2PQ

Customer Service Advisor - Non Vocal via Email and Social Media

Based in Burnley

Offering £11.44 per hour - paid weekly, every Friday!

We are currently recruiting for one of the leading online retailers for their existing customer service team. This company is hugely established in the industry and is growing constantly, so we are looking for someone who is driven with long term aspirations within customer service/office work.

You will be provided with full training for this role and supported throughout the process so if you haven't done this type of role before don't worry - it's all about attitude and willingness to learn. This is an ongoing temporary role for 12 weeks with a view to then go permanent so we're looking for candidates who are wanting a long term position.

What will you be doing?

• Responding to customer queries across various IT and Social Media platforms, queries will be in connection to; refunds, exchanges, sizing, deliveries, product/stock enquiries etc.
• Providing a first time resolution to customers in a professional but personable manner - ensuring to go above and beyond for each customer whilst meeting their wants, needs and desires.
• Make each response personal and tailored to the customer
• Working as part of a supportive team
• Being a representative for the client and the brand, ensuring to have the customer as well as the brand at the heart of everything exchange.

What are we looking for?

• Previous experience within customer service - this could be anything from retail, hospitality etc - call centre experience is not essential! We are looking for candidates with the right attitude and personality, if you have the willingness to learn and a fantastic personality this could be the perfect role for you!
• A keen eye and interest in fashion would be highly desirable.
• Excellent IT and computer skills.
• Strong communications skills - you will be communicating via written channels only, exceptional written skills are a must have!
• Able to adapt your approach and style to suit the customers needs and provide a tailored service.
• Hardworking and driven
• Someone looking for a long term role that will allow them to build a genuine career.

Pay Rate:

• £11.44 per hour paid weekly, every Friday!

Hours of Work: Full Time, 40 hours per week between:

• Monday - Sunday, working 5 days out of 7
• Shifts between 7am-10pm
• Working typically 1 in 3 weekends
• All candidates must be fully flexible to work on a rota basis.

If this sounds like the role for you then please do get in contact now!

* Please note you need to be able to pass a DBS check for this role * #CCNorthWest

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also find out more information by visiting our Trust website www.elht.nhs.uk and by watching the videos within the below link; https://elht.nhs.uk/services/district-nurses

Your new company
This opportunity is working with a growing and developing business in the Malvern area, who offer a range of products to both large organisations and independent buyers as their customer base. They have recently developed their business model, generating more sales and have restructured their back office function to complement this. This is an exciting role working in a small team who are part of a broad business function, reporting to SLT where you will be supported and championed as you develop in the role.
Your new role
This is a permanent full-time role, working Monday to Friday, based in the office, with varied duties to include:

• Customer Service to act as key contact for all allocated customer accounts with respect to product supply and associated support
• Ensure that relevant customer complaints are raised and followed up by the appropriate teams.
• Receipt and acknowledgement of sales orders.
• Keep customers updated with regard to the progress of an order.
• Act as troubleshooter in resolving delivery/document related problems arising.
• Raise and issue appropriate paperwork.
• Booking couriers and maintaining contact with them to ensure correct product delivery.
• Responsible for supporting suppliers with order queries and negotiation of prices/development costs and careful monitoring of costs (invoices etc).
• Adhere to stated policies and procedures relating to Health and Safety, and quality management.

What you'll need to succeed
Experience in Sales/Customer administration as well as great communication skills. This role will require strength in time management and prioritisation as well as working well in a small team. Being confident with IT, systems and MS Office will be key to this role, as well as the ability to work accurately and with detail.

What you'll get in return
You will be working with a business that is successful and growing with a demonstrated culture of developing its people. There is free onsite parking and good public transport links.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Housing Support Worker
Preston, Burnley and Lancaster
Rota system between 8 am-10 pm on weekdays (40 hours per week)
Looking after 4 properties
3month contract

Role Overview:
You will manage a caseload of clients in properties within your allocated patch in Liverpool. The role includes lone working, property inspections, and reporting repairs promptly to ensure quality homes for clients. Flexibility is essential, as you may need to cover other local patches.

Main Duties and Location:

• Flexible working in the community, with the ability to work from home in between property visits.
• Manage a caseload between 10-12 residents.
• Undertake lone working with regular team and manager meetings.
• Travel required for training and team meetings.

Role Requirements:

• Co-develop and deliver person-centred support and safety plans with clients, complementing plans from other involved agencies.
• Capture and evidence service user progress, recording regular contacts on their case file.
• Undertake safeguarding activities, including monitoring and reporting safeguarding concerns, and liaise with external agencies.
• Ensure a professional risk management plan is in place, regularly updated in line with any escalation of risk, and involves proactive agency involvement.
• Maximize rent collection by submitting and maintaining successful housing and welfare benefit claims, taking proactive action to minimize arrears.
• Monitor accounts, record all actions, and take appropriate action when arrears exceed tolerance levels.
• Report routine property maintenance and damage promptly to maintenance staff.
• Minimize void time by proactively ensuring properties are re-let as soon as possible.

Housing Support worker requirements

• Experience of working with vulnerable client groups.
• Experience of delivering structured support in either housing or social care.
• Enhanced DBS Adults and children
• Knowledge of welfare benefits
• Full UK Driving Licence required.

The Package
This is a temporary, Housing Support worker role,40 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary Housing Support worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Housing Support worker role, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Housing Support worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.

Proud member of the Disability Confident employer scheme

Field Service Satellite Control Network Site Support Integrator

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular-Long Term Assignment

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

* * *

What You’ll Get to Do:

CACI, Inc. is accepting applications for a Field Service Satellite Control Network Site Support Integrator (SSI) supporting the US Space Force Satellite Control Network (SCN) at Thule Tracking Station, Greenland.
 

The SSI will be the depot-level liaison at the SCN location to interface, coordinate, monitor, problem solve, analyze and oversee depot-level work such as site modifications and development efforts).
 

More About the Role:

The Site Support Integrator (SSI) will interface with site personnel and commander ensuring communication of upcoming efforts are approved ahead of any Government and Contractor travel or work. The SSI performs escort duties as requested by the Government and shall be responsible for coordinating Visitor Access Requests (VAR) and escort authorization. Will also provide site support to review TOs and drawings.  The SSI maintains and ensures accuracy of baseline site mission floor plan data and provides to stakeholders, upon request. The SSI also reviews schedules for implementation of engineering analysis, requirements affecting a specific system and coordinating scheduling requirements with the using command. Coordinate, monitor and assess the activities of all baseline equipment and software. Provides coordination with the user representatives at the operating locations. The CSSI also minimizes conflict with operations and provides technical assistance, ensures these activities are IAW approved installation criteria, plans and schedules that conform to the approved design. This SSI will also participate in hardware and software installations, tests, and acceptance activities.

You’ll Bring These Qualifications:

• Viable candidates must hold, at minimum, a BA/BS degree or equivalent experience

• A minimum of 5 years' related work experience

• Must be a US Citizen and able to attain DoD Secret Security Clearance

• Solid understanding of operational technical manuals, drawings, and schematics required

• Experience with software and hardware testing and evaluation

• Proficient with Microsoft Office Tool Suite

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

$58,800 - $123,400

Title:

AFCAP V MSAB: Food Service Supervisor (Contingency Hire)

KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.

 

Our people make the world a more productive, efficient, and fascinating place. And that’s only the beginning.

The Food Service Supervisor shall ensure food operations will be provided at three (3) full-service DFACs and are open 24 hours a day.
FSS shall be a US National with a secret clearance and have at least ten (5) years of experience of a similar size and scope of work relevant to DFAC operations.
Providing scheduling of personnel, menu planning 
Hold a current ServSafe® Food Protection Manager Certification IAW Tri-Service Food Code.
Comply with all applicable DOD, USAF, and local laws and requirements and meet contractual requirements to perform food preparation, cooking, baking, serving, and replenishing of food, and ordering, receiving, and storing subsistence operations. 
As required, be available within two (2) hours of notification to meet with government personnel on the installation.
Ensure the successful delivery of services to 2,500 personnel, plus or minus 10%, at all times.
Ensure personnel are adequately trained and assigned to all tasks, have the requisite knowledge and skills to meet minimum performance requirements, and comply with all applicable laws and regulations.
Shall have experience using automated systems (such as Army Food Management Information Systems AFMIS and Subsistence Total Order and Receipt Electronic System STORES) to order, issue, inventory, and plan food operations daily.
Responsible for proper utilization, accounting, and safeguarding of all government and contractor-provided property (e.g., government facilities, equipment tools, information, and Data).
Ensure required contractual submittals are provided to the government.
Ensure compliance with all US laws, Jordan Labor Law, US EPA Guidelines, Final Governing Standards (FGS), Overseas Environmental Baseline Guidance Document (OEBGD), and all other applicable rules, laws, and regulations.
Performs other duties as assigned.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Title:

UABOS Turkey LN: Customer Service Specialist

Belong, Connect, Grow, with KBR!

Program Summary

KBR will help sustain the well-being of U.S. armed forces at Morón Air Base in Spain, as well as Incirlik Air Base, Izmir Air Station, Office of Defense Cooperation –Turkey and the Ankara Support Facility also in Turkey. The company will keep these bases and facilities operating smoothly so deployed Air Force and government personnel can execute their missions without distraction.

KBR’s work will include program management; civil engineering; morale, welfare and recreation support; postal operations; and safety, occupational health, industrial hygiene and ambulance services. It will also provide logistics support, such as vehicle management, fuel operations and air terminal services. KBR received this contract – which has a five-year base period and three one-year options—from the Air Force Installation Contracting Center.

Job Summary

Perform duties as Service Call and Customer Service Specialist, Scheduler, In Service Work Plan (IWP) Programmer and Shop Controller.  Receives, logs, track and input incoming service calls, work requests (AFF-332), labor and other pertinent data received via telephone or by walk-in customers into the TRIRIGA/NexGen IT and MAXIMO.

Roles and Responsibilities

• Provide customer status and updates on work requests, work orders, direct scheduled work (DSW), and other pertinent information related to Civil Engineering activities. Input, track, and maintain status of Civil Engineering work.
• As a Service Call Specialist when the situation dictates, implement appropriate actions, i.e. emergency, urgency as required to mitigate the circumstance.  Also, implement emergency recall rosters and employee call backs when directed or situation requires.
• Maintain an accurate shift event log in English.  Supervise and direct the DIN (Do-It-Now) Mechanic activities.
• Maintain close coordination with DIN Mechanic, controller/schedulers, AN supervisors/manager, material control, and program development on all procedures and actions required in processing daily service calls and other work requirement. 
• Work uncommon/flexible duty hours (shifts weekends and holidays).
• Performs other related work as directed.

Basic Qualifications

• Turkish Citizenship Required (no exceptions)
• Minimum High school education.
• Must be capable of understanding, speaking, reading, and writing English Language accurately, Level 3
• Must have completed an advanced course in computer application.
• Individual must be a Self-Starter and motivated with an aspiration to be a leader/supervisor.
• Fulfilled Turkish Military obligation.
• Capable of obtaining a Turkish security clearance

Preferred Qualifications

• Minimum three years Customer Service experience.
• Recording accurate information in English received via telephone or verbally. Also, disseminate information received accurately as required both written and verbally.
• Must be capable of attending and passing Production Control proficiency courses taught in English.
• Must be highly skilled in computer application.

KBR Benefits

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Local Nationals receive benefits in accordance with the Collective Labor Agreement (CLA).

Inclusion and Diversity at KBR

At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. Interviews will be held on 25/01/2024.

We are seeking applications for the role of Recruitment Specialist.

This is a remote role however the post holder will be expected to based in Essex, as this role will focus on delivery to recruitment objectives within this sector.

As a Recruitment Specialist, you will work within designated geographical areas working closely with Trust managers, Recruitment Team Leads, Specialists and Management to support the delivery of the recruitment plan. Collaborating with Recruitment team members and the Deputy/Head of Resourcing to deliver to the agreed workforce plan ensuring a cost-effective service, operating within employment legislation, Trust policies, procedures, and best HR practice, leading the team to provide high levels of customer service at all times.



An opportunity has arisen within our Workforce team for a Recruitment Specialist to work with Recruitment Team Leads to deliver recruitment plans.

This is an opportunity for you to build your portfolio experience within an HR/Resourcing environment, working with managers and staff side colleagues to ensure that the Trust has a fair and equitable process in place and complies with best practise.

This will involve providing HR advice where required relating to the recruitment and on-boarding process and relevant employment law and legislation.

You will become part of a supportive team, facilitating a wide range of recruitment for EEAST. This is a busy role, but one that offers an excellent sense of achievement and the opportunity to develop a range of coordination and administration skills as well as an understanding of the Ambulance Trust and how they deliver great patient care. You will have the opportunity to learn from your colleagues and will be encouraged to rise to all challenges and opportunities available to you.
• Free on-site parking
• 27 days Holiday (increasing with service) + Bank Holidays
• Pension Scheme
• NHS & Emergency Services Discounts available

The post holder will lead on the day-to-day management of local recruitment within designated geographical areas for the Trust. They will work with stakeholders, to deliver recruitment plans to provide the right workforce required by EEAST to deliver excellent patient care and meet the regulators requirements. This includes the development of new sources of staffing. They will research, develop, and manage attraction activities to target candidates including recruitment campaigns, working with colleagues and external partners including Higher Education providers to deliver against the workforce plan; ensuring at all times that the essential requirements of safe, legal and values-based recruitment are met in a timely manner with customer focused approach.

The post holder will lead on ‘bulk’ recruitment for A&E Operations working closely and collaboratively with the Recruitment Team to ensure delivery of a high quality, customer focused, recruitment and selection service to managers and staff within the Trust in accordance with Trust policies and procedures, NHS Employers Standards, employment legislation and national policy.

Manage workload effectively within an often-pressured environment and ensure all deadlines are met despite competing and challenging deadlines. There will be a frequent requirement for concentration, coupled with an unpredictable work pattern, that will be subject to regular interruptions and queries, that may require a change of direction and workload to meet new or conflicting priorities.


This advert closes on Wednesday 27 Dec 2023

NWAS are looking for driver / logistics support assistants to work at various locations across the North West footprint (Manchester, Cumbria, Lancashire, Cheshire and Merseyside).

This will be for a 3-month fixed term position as this is for a short term project. Hours of working will be on a rota pattern, predominantly days but including some lates, nights (area dependant) and weekend working.

C1 on your driving licence is essential and a level of good fitness as there will be some manual working required.



To link in with Operational Management teams to understand the logistical demands across the sector and develop plans that will assist in the smooth delivery of services to patients.

To ensure that station areas across the Sector are maintained to required standards ensuring that any remedial actions are undertaken to maintain safe working environment.



North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Please ensure that you have read the full Job Description and Person Specification before applying for this role.


This advert closes on Friday 5 Jan 2024

For more information about the advertised role and main job duties/ responsibilities please open the Job Description and Person Specification located under the supporting documents heading.