I am currently supporting a great events based business located in Buntingford who are currently looking for a Customer Service Executive to join their customer service team. You must an engaging, customer focused and hardworking individual who has some great experience of working within a customer service type of role.

Within this role you will be supporting the Customer Service Manager with the delivery of outstanding customer support for the business's clients. Therefore, experience of working within a fast-paced environment where you are managing a lot of customer enquiries and queries is essential. You will also need to be a focused individual, enthusiastic, somebody who loves a challenge and thrives on working in a busy environment.

As the Customer Service Executive you will be responsible for:

• Dealing with inbound customer enquiries via email and telephone
• Running the live on-line chat function linked to the customer portal
• Dealing directly with large clients
• Order processing and updating orders
• Processing refunds
• Refreshing online product descriptions

The ideal Customer Service Executive candidate will need:

• Experience within a similar type of role
• A friendly and engaging persona
• Good IT skills
• Strong written communications skills, with excellent attention to detail
• Highly organised with the ability to multitask
• Pro-active approach to work
• Positive, can do attitude

Working Monday to Friday from 9:00 to 5:00, you can expect to receive a salary between
£24,000 and £25,000 depending upon experience. This role also offers a competitive benefits package
which includes, 25 days holiday plus Bank Holidays and working in a lovely rural location. The team are a social bunch, having barbecues, parties and socials regularly together throughout the year.

You will need to car and a full driving licence as there are no public transport links to this office.

If you have the experience to match the requirements, please apply now to Tate.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Service Refrigeration Engineer
Hertfordshire, Buckinghamshire & Surrounding Areas
£42,000-£44,000

A unique opportunity for an Engineer to operate upon localised projects across Hertfordshire, Buckinghamshire & Surrounding Areas earning over £50,000 within your first year!

Our client has well over 40 years industry experience and has well established contracts and exciting upcoming projects within the local area. Additionally they have an international presence and can offer the opportunity for Engineers to lead projects abroad.

You will be responsible for providing servicing, repairing and maintaining refrigeration systems within commercial sites such as factories, food distribution centres and hospitality sites.

* £42,000-£44,000
* Door To Door Paid Travel
* Frequent & Optional Overtime
* Weekly Pay
* Flexible Working Hours
* Opportunity To Work Abroad
* Specialist Tools Provided & Training
* Varied Progression Routes

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Service Care Solutions have a vacancy for a Part Time Cleaner to join a client we are working with for a site based in Bishops Stortford.

Working 9 hours per week, you will be tasked with ensuring that Communal Areas to the buildings are clean at all times.

This is an ongoing role for someone who is seeking part time work from 9am till 12pm.

For more information on this role, please call 01772 208967 or email prakash.panchani@servicecare.org.uk

Service Care Solutions are the leading recruitment agency for the Probation Service nationwide. We are currently recruiting for a Probation Officer in Stevenage!!

LOCATION: Stevenage
HOURS: Full time, Hybrid working available
DURATION: On-going contract
PAY RATE: £22.44 - £26.45 PH (DoE)

Duties

• Undertake full range of offender management tasks, including generic Offender Manager responsibilities within Melbourne House, Stoke.
• Support the Probation Delivery Unit
• Carry out safeguarding duties
• Carry out risk assessments and risk management.
• OASys Knowledge, advantageous

Probation Officer Technical requirements

• You must hold a Probation Officer qualification or be a qualified Probation Officer. In addition, successful candidates must hold the following:
  • PQF Honours Degree/Graduate Diploma and Level 5 Diploma in Probation Practice; or
  • Diploma in Probation Studies; or
  • Diploma in Social Work (Probation option); or
  • CQSW (Probation option)
• Knowledge and understanding of the work of the Criminal Justice System and the Probation Service.

If you are interested in applying, please contact Oliver Jefferson on 01772 208962 or send your CV to oliver.jefferson@servicecare.org.uk

**We also offer a £250 referral bonus for any Candidates you successfully refer**

Your new company

An opportunity to work for a growing, global organisation that offers a range of services to businesses and individuals across the UK.

Your new role

My client is seeking a highly motivated and experienced Service desk / Contact support professional to join their team in Watford. The successful candidate will be responsible for providing efficient and effective support to internal and external customers.

- Providing first-line support to customers via email- Troubleshooting and resolving technical issues and escalating more complex issues to the relevant teams.
- Ensuring that all incidents are logged and managed in accordance with agreed Service Level Agreements (SLAs).
- Managing and monitoring customer support requests and ensuring that they are resolved within agreed timescales.
- Maintaining accurate and up-to-date records of customer interactions and support incidents.
- Contributing to the development of support processes and procedures to improve service quality and customer satisfaction.
- Providing regular reports on service desk performance and customer satisfaction levels.


What you'll need to succeed

- Proven experience in a service desk or contact support role.
- Excellent communication skills and the ability to build strong relationships with customers.
- Strong troubleshooting and problem-solving skills.
- Understanding of processes and procedures.
- Knowledge of Microsoft Office and Windows operating systems.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.

What you'll get in return

Company Pension
Yearly December bonus
Quarterly social outings
Roll over of holiday
20 - 25 days holiday
Supportive & consistent performance reviews
Career progression opportunities


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job title - HR Officer
Location - Hertfordshire (County Wide travel to various locations) Driving license is required
Hybrid - 2/3 days attending meetings in person / 2/3 days remote working
Contract - Temporary for 12 weeks + possible extension
Hours - Full Time 37 hours - 9 - 5
Start Date: ASAP

We are seeking a highly motivated and adaptable HR Officer to join their Business Partner Team for a temporary 12-week contract. The successful candidate will be responsible for providing exceptional support to employees and colleagues, working collaboratively with others to deliver HR interventions and manage employee relations cases. This is an exciting development opportunity for someone looking to gain experience in a fast-paced environment.

Duties would include:

Provide technical advice and guidance on HR matters, ensuring policies and processes are adhered to and interpreted correctly.
Manage employee relations cases, providing appropriate professional advice and guidance based on legislation and company policies and procedures.
Work directly with directorate teams to deliver HR interventions and address key people issues.
Develop and maintain knowledge of the service area and use HR data to identify patterns and trends to advise on workforce issues and interventions.

Essential criteria and experience:

Qualified professional (CIPD), actively working towards a professional qualification, or possess relevant work-based experience.
Strong minute taking skills/experience
Experience of ER case management, employment, and equalities legislation is desirable.
Excellent communication skills and ability to work collaboratively with others.
Willingness to learn and take on new challenges.
Driving license required for county-wide travel.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

Randstad are currently recruiting Field Operatives to work within St Albans.

Job Description:

The position will entail you to travel to multiple areas within St Albans visiting the public and encouraging them to complete an online survey which will have been sent to them ahead of time. This survey collects important data for the Office of National Statistics and assists the Government with future plans/agendas.

Competencies required:

The ideal candidate will possess the following competencies,

1. Excellent verbal communication skills and evidence of persuading reluctant respondents to take part in surveys

2. Self-disciplined, self-motivated, and happy to work with minimum supervision.

3. Be proficient in the use of laptop and smartphone

4. Can demonstrate ability to be organised with well-developed planning skills

5. Proficient in using laptop and smartphone to receive, view and input information.

Requirements:

If you already have a DBS it must be from the last 3 months

Valid UK Driving Licence and own car

Willing to complete a Basic DBS application prior to induction (unless you have a DBS from the last 3 months)

Willing to travel a maximum of 40 miles from your original post code p/d Willing to obtain business car insurance.

Hours and duration:

Between the hours of 09:00am and 08:00pm and can vary between 22 to 30 hours per week for a duration of 3 months with potential for extension.

Pay rate:

£12.40ph + 0.45p mileage

Our first official training day is booked in for end of May, so please contact Randstad asap for more information.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Service Refrigeration Engineer
Hertfordshire & Surrounding Areas
£42,000-£44,000

A unique opportunity for an Engineer to operate upon localised projects across Hertfordshire & Surrounding Areas earning over £50,000 within your first year!

Our client has well over 40 years industry experience and has well established contracts and exciting upcoming projects within the local area. Additionally they have an international presence and can offer the opportunity for Engineers to lead projects abroad.

You will be responsible for providing servicing, repairing and maintaining refrigeration systems within commercial sites such as factories, food distribution centres and hospitality sites.

* £42,000-£44,000
* Door To Door Paid Travel
* Frequent & Optional Overtime
* Weekly Pay
* Flexible Working Hours
* Opportunity To Work Abroad
* Specialist Tools Provided & Training
* Varied Progression Routes
* 20 Days Holiday & Bank Holidays

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Install & Service Refrigeration Engineer
Hertfordshire, Buckinghamshire & Surrounding Areas
£42,000-£44,000

A unique opportunity for an Engineer to operate upon localised projects across Hertfordshire, Buckinghamshire & Surrounding Areas earning over £50,000 within your first year!

Our client has well over 40 years industry experience and has well established contracts and exciting upcoming projects within the local area. Additionally they have an international presence and can offer the opportunity for Engineers to lead projects abroad.

You will be responsible for providing installing, servicing and maintaining refrigeration systems within commercial sites such as factories, food distribution centres and hospitality sites.

* £42,000-£44,000
* Door To Door Paid Travel
* Frequent & Optional Overtime
* Weekly Pay
* Opportunity To Work Abroad
* Specialist Tools Provided & Training
* Varied Progression Routes
* 20 Days Holiday & Bank Holidays

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Catfoss Recruitment Ltd are currently in partnership with a well-established Specialist Engineering Service Company that is looking to recruit a Service Engineer to their expanding team on a permanent basis. You will ideally be located in the home counties, Bedfordshire, Buckinghamshire, Hertfordshire or around the outside of the M25.

Service Engineer - Main roles & responsibilities:

* Undertaking service, maintenance and installation of Fire Pump drivers and controls on customers premises (These are predominately Diesel engines and 3 phase motor driven centrifugal pumps
* Working on Diesel Pumps, DC Electrics, AC Electrics and AC motors and controls
* Manage mechanical and electrical faults

Person Specification

* Knowledge of Diesel Engines
* Previous commercial experience working on fire pumps or similar equipment
* Electrical qualifications desired but not essential
* Self-motivation and the ability to logically approach mechanical and electrical faults must be evident
* Full UK driving License
* CSCS Card

Service Engineer - Benefits:

* Home start position
* Industry leading salary package
* Industry leading pension package
* Bonus
* Paid door to door
* Dedicated office co-ordinators
* New vehicle
* All required PPE
* Phone, tablet, etc… provided
* Ongoing product training, Industry regulation training and progression opportunities available

Previous suitable job titles: Field Service Engineer, Pump Engineer, Pump Service Engineer, Fire Pump Service Engineer, Generator Engineer, Generator Service Engineer, Pump Technician, Generator Technician, Diesel Engineer, Diesel Technician

Please apply ASAP

Due to current high volumes of applications to our advertised jobs, we are unable to respond to every application. All successful candidates will be contacted as soon as possible.

Install & Service Refrigeration Engineer
Hertfordshire, Buckinghamshire & Surrounding Areas
£42,000-£44,000

A unique opportunity for an Engineer to operate upon localised projects across Hertfordshire, Buckinghamshire & Surrounding Areas earning over £50,000 within your first year!

Our client has well over 40 years industry experience and has well established contracts and exciting upcoming projects within the local area. Additionally they have an international presence and can offer the opportunity for Engineers to lead projects abroad.

You will be responsible for providing installing, servicing and maintaining refrigeration systems within commercial sites such as factories, food distribution centres and hospitality sites.

* £42,000-£44,000
* Door To Door Paid Travel
* Frequent & Optional Overtime
* Weekly Pay
* Opportunity To Work Abroad
* Specialist Tools Provided & Training
* Varied Progression Routes
* 20 Days Holiday & Bank Holidays

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Landlord and Tenant Surveyor

The company is looking for a highly motivated and experienced Landlord and Tenant Surveyor to join their team. The successful candidate will be responsible for providing expert advice to clients on all aspects of commercial property management.

Key Responsibilities:

• Undertaking site visits and inspections
• Providing advice on lease renewals and rent reviews
• Preparing schedules of dilapidations and negotiating settlements
• Providing strategic advice on property management issues
• Managing client relationships and ensuring customer satisfaction

Requirements:

• A property-related degree or technical qualification
• Full membership of RICS
• Excellent communication and negotiation skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team

About the role

Our Customer Delivery Driver rate of pay starts from £12.92 an hour; this increases to £14.05 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.

You will be responsible for

Delivering your part of our customer shopping trip by:

• I ensure the van and trays I use are clean and kept tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customers time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

You will need

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank you’.
• Acting quickly to respond to the changing needs of our customers and embracing change within my store.
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

About the role

Our Customer Delivery Driver rate of pay starts from £12.92 an hour; this increases to £14.05 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.

You will be responsible for

Delivering your part of our customer shopping trip by:

• I ensure the van and trays I use are clean and kept tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customers time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

You will need

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank you’.
• Acting quickly to respond to the changing needs of our customers and embracing change within my store.
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme