Total 137 customer service job vacancies in Derby, DE65 5DN

Calling all enthusiastic problem solvers and customer champions!

We're seeking an outgoing and motivated individual to join our vibrant Derby branch as a Customer Service Advisor within our Workwear and PPE team.

In this dynamic role, you'll be the bridge between our customers and our internal sales teams, ensuring seamless service that fuels our branch's continued growth. This role is all about the customer; so, if you like putting them at the centre of everything you do – read on!

Here's your chance to:

Connect: You'll connect with customers, understand their needs, and build relationships.

Build Knowlege: Be the first line of defence for resolving queries, orders, and product information.

Become A Pro Multitasker: Can you juggle calls, emails, and internal requests with a smile? Sound like you? This could be your role!

Strategic Thinking: Identify efficiency opportunities and champion process improvements that boost our entire team.

Collaborate: We're all about teamwork, so expect a supportive and dynamic atmosphere where your ideas are valued.

We want to hear from you if you are:

• Punctual and organized: Deadlines are your friends, and chaos doesn't faze you.
• A phone hero: You own the conversation, leaving customers feeling heard and satisfied.
• A Microsoft Office expert: Spreadsheets and emails are your playground.
• A results-oriented go-getter: You have a fire and a passion for exceeding expectations.
• A data-driven problem solver: Numbers sing to you, and you love uncovering insights to improve processes.

Experience needed:

• Customer service background in a wholesale / product sales background
• PPE / Workwear sales or customer service experience is ideal!
• Used to managing expectations – Supplier, customer and internal. Used to dealing with backorders and unexpected delays.

If this sounds like you - then dive into this exciting opportunity!

We offer a competitive package with perks like free parking, a pension plan, discounts, and much more. Plus, you'll get a chance to make a real impact in a fast-paced and rewarding environment.

Proud member of the Disability Confident employer scheme

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account Working as a Case Manager/Care Program Co-ordinator, the successful applicant will work in the community to support people experiencing a first episode of psychosis. Working within the multi-disciplinary team to support the individual in a holistic way to understand their mental health along with supporting their families/ carers. To work within NMC code of conduct and CPA.

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Senior Mental Health Nurse to join our Enhanced Support Service Mental Health team at HMP Foston Hall, a closed category women's Prison and Young Offenders Institution, located in the village of Foston in Derbyshire, England. Salary This position is full time, youll receive an annual salary up to £50,000 per annum - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account Working as a Case Manager/Care Program Co-ordinator, the successful applicant will work in the community to support people experiencing a first episode of psychosis. Working within the multi-disciplinary team to support the individual in a holistic way to understand their mental health along with supporting their families/ carers. To work within NMC code of conduct and CPA.

About the role

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Job Description

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.

With your guidance, your store will always remain a safe place to work and shop.

You will be Responsible For

• I know my customers and serving them with passion and pride, giving great natural service.
• I actively encourage customers to give feedback on their shopping trip through completing the ‘have your say’ survey.
• I work across all areas of the store including, online, the tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.
• Putting into practice the training I have received to ensure we work all work safely.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about my stores performance, understanding the part I play and what we need to do together to deliver profit.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• Ensuring I clock in and out at the start and end of my shift to ensure I am paid accurately for the hours I work.
• I keep myself, my colleagues and customers safe by following the security procedures and wearing safety equipment where available.
• I always follow the think 25 policy when serving age restricted products to all customers.
• Responding quickly to assistance calls or interventions on self-service checkouts, explaining what you are doing to the customer.
• I work in a clean, tidy and organised manner keeping aisles clear of congestion.
• At certain times I may be responsible for running the shift in the absence of my Shift Leader and Store Manager.
• I ensure I follow all the training I have received in order to keep the myself, others and the store safe and legal.
• If this store has a Post Office Local, Your duties will include the day to day operations of the post office therefore you will be required to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.’

Core Purpose

Serving our customers, communities and planet a little better every day.

Values

• Our customers are at the heart of everything we do

• We treat each other how they like to be treated

• We work together as one team

• We make thing’s easier

About us

One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues.

The majority of our stores are open seven days a week from 7am to 10pm and offer local communities an impressive range of fresh and chilled food, cupboard essentials, lunchtime meal deals, frozen food, household essentials, snacks and treats and beers, wines and spirits. Whether it’s popping in for a quick snack or grabbing ingredients for an evening meal, One Stop has everything its customers’ need.

In addition to One Stop’s comprehensive product range, many of our stores offer services to enhance the shopping experience, including free cash machines, Post Office, Evri Parcelshop, PayPoint (for bill payments and mobile top-up), lottery, as well as vending solutions such as Costa Coffee and Tango Ice Blast.

One Stop is a subsidiary of Tesco which acquired the stores in 2003. We operate as a separate business from our Head Office, also known as Store Support Centre in Brownhills, Walsall, West Midlands and we service our stores from 3 distribution centres in Brownhills, Nursling (Hampshire) and Wakefield (West Yorkshire).

With our stores situated throughout England and Wales, there’s sure to be One Stop near where you live or work.

We’re proud to have been accredited Disability Confident Level 2 and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Please Note

One Stop will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

A client within the public sector based in the East Midlands is currently recruiting for a Mechanical Project Supervisor to join their team as soon as possible. The client is offering a full time, contract position with the ideal candidate having experience of working within a local authority environment.

The Role

Key purpose of the role is to manage the Councils building and maintenance projects, providing technical specialist advice in Mechanical Building Services Engineering, ensuring that all works are carried out in an efficient manner.

Key responsibilities will include but not be limited to:

• Act as a key advisor to the Corporate Landlord on compliance of the Corporate Estate, in accordance with ISO 55000 International Standards for Asset Management.
• Be the Councils technical specialist for mechanical engineering, overseeing compliance, servicing, and projects.
• Provide a lead role in the programme planning, resource planning, budget planning, quality of service and value for money of the sections projects. Take a lead role in budget forecasting and monitoring.
• Ensure all property and construction work carried out by the Council complies with relevant statutory legislation, codes of practice and professional guidance documents.
• Take a lead role in the preparation of the Councils property and construction Frameworks and contracts.

The Candidate

To be considered for this role you will require to be degree qualified or equivalent in control or mechanical engineering or to have completed a foundation degree, BTEC HNC/HND in mechanical engineering or a related engineering subject.

It will be essential to be in experiences in the below:

• Experience and considerable relevant practice experience in the design, installation and management of Mechanical building services, desirable but not essential.
• Experience of specifying and managing building electrical and mechanical works for a range of term, and main contractors
• Ideally, be a Chartered Mechanical Engineer: MIMechE

The client is looking to move quickly with this role and as such are offering £25 p/h Umbrella Ltd. (approx. £20 p/h PAYE)

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Please review attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. To work within a multi-disciplinary CAMHS team, providing support services to children, adolescent and their families/carers with complex needs. To organise own workload for a range of complex cases. Seeing young people and families in order to carry out mental health assessments, plan and provide community based interventions in a variety of settings, eg, the specialist day service, home, education, GP surgery and other primary care settings. To take an assertive outreach approach in order to help young people maintain a level of mental health support that can benefit their emotional wellbeing/mental health. To undertake ongoing risk assessment of harm to self or others, risk of vulnerability, and complex health and social care assessment. To monitor the effects of prescribed medication and to report any side effects to the responsible medical officer in accordance with local Trust policy and the NMC administration of medications policy. To feedback outcomes of assessment and intervention to relevant CAMHS colleagues in regular clinical discussion, and directly to the nominated senior clinician in managerial supervision. To promote a wider understanding of mental health issues relating to children and adolescents amongst families, referrers and other professionals. To facilitate group work with service users. To develop and maintain good relationships and clear lines of communication with other professional agencies and departments. The provide advice, training and support to services in key partner agencies where appropriate and act as a key liaison person. To contribute towards the development of specialist team protocols and propose changes to the working practice of the team. Participate in organised service activities, ie allocation, team meetings, case discussions in order to contribute towards service development. To participate in meetings and reviews to support children, young people and their families in planning to meet the needs of the service user.

Healthcare Assistant (HCA) - Derby NHS

Location: Derby NHS
Contract: Agency (Service Care Solutions)
Rate: £14.25/hr Ltd (Days) and £16.00/hr Ltd (Nights), paid weekly through umbrella
Shift Options

• AM Shift: 7:15 am - 2:45 pm
• PM Shift: 2:30 pm - 10:00 pm
• Waking Nights: 9:45 pm - 7:30 am

Role Overview
We are hiring dedicated Healthcare Assistants to join Derby NHS, providing essential support to patients in all aspects of daily living. Key responsibilities include assisting with personal care, mobility, eating and drinking, and toileting.
Requirements

• Previous experience in a healthcare setting preferred.
• Compassionate and patient-centered approach.

Apply Today to join a supportive team dedicated to enhancing patient care in the Derby area
Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

For further information about the main responsibilities please view the attached job description and person specification. Please click on the link for a little insight into our services and our people https://vimeo.com/benthompsonfilms/psychologyrecruitment?share=copy

We have a flexible role available for an experienced Support Worker working in a supported living unit in Derby

Within this role you will be offering 2-2-1 support to a young adult service user, helping them learn the necessary life skills to be able to live independently.

The service user may have had traumatic experiences previously therefore, this role requires a calm and patient person to help them overcome their past and have a brighter future.

You will be following plans which help the service users with everyday tasks such as cooking, cleaning, personal care and leaving the house to do activities.

If you are an effective team worker with a positive attitude, get in touch today!

To demonstrate your experience and suitability for the role of a Support Worker you will need:
- An Enhanced DBS dated within the last 12 months
- Up to date Infection Control, Safeguarding Vulnerable Adults and Moving and Handling training
- A Referenceable work history
- At least 3 months experience within a similar setting

If you do not have a valid DBS and/or training, do not worry as we can help you with this. We are happy to offer online training available at a subsidised fee and the certificates are yours to keep!

Bank role covering holidays and sickness

You will be working on an "as required basis" on days from Monday to Sunday with the typical hours being 09:00 to 19:00

The rate of pay for this role is £11.50 per hour

Join Our Team as a Customer Service Advisor in Derby! ??
Location: Derby, DE74 2UD
Salary: £23,000 (approximately £11.79 per hour)

Working Hours: Monday - Friday

• Shift 1: 9 AM - 5:30 PM x 5 position available
• Shift 2: 10:30 AM - 7 PM x 5 position available

Start Date - Next week WC 14th October
Length of contract - 4 weeks to start of with, however there is potential to go permanent for the right candidate.

Free onsite parking

About the Role
Are you passionate about delivering exceptional customer service? Join us as a Customer Service Advisor, where you will provide a telephone-based booking service for clients seeking residential surveys related to mortgage valuations. Your work will support clients ranging from high street banks to individual homeowners.
Main Responsibilities

• Book appointments for Surveyors to conduct property valuations and surveys.
• Deliver a proactive, professional, and productive service to clients.
• Ensure excellence in service delivery at all times.
• Overcome customer objections to maintain high service levels.

What We're Looking For

• Outstanding Customer Care: Proven experience in customer service.
• Resilience & Positivity: A positive, organized individual who can work at pace.
• Communication Skills: Excellent verbal and written communication abilities.
• Team Player: A proactive attitude with the ability to collaborate effectively.
• IT Literate: Proficiency in MS Office, internet, and email systems.

Why Join Us?

• Be part of a dynamic team dedicated to service excellence.
• Enjoy a supportive work environment with opportunities for growth.
• Competitive salary with consistent working hours.

Ready to Take the Next Step?
If you're enthusiastic about providing outstanding customer service and want to contribute to our success, we want to hear from you!

How to Apply:
Send your CV or call Manpower Leeds office on 01132438871
Join us in making a difference-apply today!

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Senior Mental Health Nurse to join our Enhanced Support Service Mental Health team at HMP Foston Hall, a closed category women's Prison and Young Offenders Institution, located in the village of Foston in Derbyshire, England. Salary This position is full time, youll receive an annual salary up to £50,000 per annum - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

HGV DRIVERS NEEDED IN DERBY - ONGOING WORK - IMMEDIATE START.

We are working with a well-known haulage company that is seeking a reliable driver to join their team.

As a driver in this role, you will be responsible for delivering palletised goods within the local area. With an average of 6 to 15 stops per day, you will have the chance to see and experience different parts of the region. And with some handballing required as part of your duties, you will stay active and engaged throughout your shifts.

Requirements are:

- A Valid HGV Class 2 (Cat:C) Licence
- A Valid CPC Card
- A Valid Digi Tacho Card
- A Presentable Appearance
- A Good Knowledge of UK Roads
- Good communication skills

ONGOING POSITION WITH AN IMMEDIATE START DATE.

This is Monday to Friday work.

Shifts starting at 05:00am and lasting 8-11 hours a day.

The position pays £13.45 per hour and includes 28 days of paid leave (Pro Rata).