Total 137 customer service job vacancies in Derby, DE65 5DN

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account Working as a Case Manager/Care Program Co-ordinator, the successful applicant will work in the community to support people experiencing a first episode of psychosis. Working within the multi-disciplinary team to support the individual in a holistic way to understand their mental health along with supporting their families/ carers. To work within NMC code of conduct and CPA.

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account Working as a Case Manager/Care Program Co-ordinator, the successful applicant will work in the community to support people experiencing a first episode of psychosis. Working within the multi-disciplinary team to support the individual in a holistic way to understand their mental health along with supporting their families/ carers. To work within NMC code of conduct and CPA.

Job advert

Are you detail-oriented, reliable, and ready to make a difference in customer service? We are looking for experienced professionals to join our team as Customer Service Advisors. If you have a knack for problem-solving and a passion for helping others, we want to hear from you!

We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

Apply now to become a vital part of our team and help us ensure our customers receive the compensation they deserve.

Career growth and personal development

This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.

What You Will Do in This Role

• Manually review and process Delay Repay compensation claims for customers delayed by 15 minutes or more
• Navigate multiple systems to accurately check journey information and tickets
• Communicate directly with colleagues and customers via email and letters
• Compose well-written emails to customers regarding their claims
• Stay updated with the latest briefings to adapt to an ever-changing environment
• Maintain a flexible and reliable approach to work
• Ensure high accuracy and attention to detail in reviewing and processing claims

Your Qualifications And Experience

• Computer literate with a good understanding of Microsoft Office
• Proficient in navigating various systems and tools for checking journey details
• Excellent written and verbal communication skills
• Strong written skills for composing professional emails
• Ability to adapt and work efficiently in a dynamic environment
• Reliable and flexible with a good eye for detail and problem-solving abilities

It Will Be A Plus If You Have

• Experience in customer service or a related field
• Familiarity with delay compensation processes
• Background in handling customer claims or inquiries
• Experience with administrative tasks and data entry
• Ability to work independently and manage your time effectively
• Previous experience in a fast-paced, ever-changing work environment
• Demonstrated ability to maintain a high level of accuracy in detailed work

What's in it For You

• Competitive salary of £23,878 per year
• 40 hours per week, primarily Monday to Friday
• Opportunity to earn an additional £100 bonus per month

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa orSkilled Worker Visa, please click on the link to check your eligibility before applying for thispost as we may be unable to provide sponsorship Impacts of the changes to the UKimmigration policy | NHS Employers

We are looking for an ambitious and talented individual who is looking to take the next step in their career as an operational manager in the NHS. As part of the Patient Access leadership team the post holder will provide day to day operational management support to the Centralised Outpatient team at Royal Derby Hospital.



The team is made of c132 WTEs, with a total annual budget of c£2m.



You will therefore need to be a supportive, empowering and engaging line manager able to lead with care to fully engage the team, praising when deserved, but also able to hold to account where appropriate. You will have a track record of demonstrable leadership, being a role model for high quality values and behaviour, and the proven ability to inspire a shared purpose to develop capability through service improvement and transformational change.



This will be a demanding role with influence and impact across the site, so it will require good stakeholder management skills via clear communications and visible leadership.



You will also be joining us at a time of unprecedented change as we look to revolutionise our Outpatient Services, we are currently engaged in an ambitious improvement programme including the introduction of a new electronic patient record systems (EPR). This will require you to have experience and knowledge of effective change management tools and techniques, whilst at the same time ensuring that the patient is at the centre of everything you do.







All functions of general management are expected with the successful candidate being key in helping to deliver a safe and effective patient experience, positive and supportive working culture for our teams.

This role provides senior operational leadership supporting the team. Liaising with the Business Units leadership and clinical teams to deliver safe, effective and high performing services.

The successful individual will perform all functions of a general management role to meet the needs of our patients, services and workforce.

Closing Date: 29 August 2024

Interview Date: 9 September 2024

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:
• Development opportunities, including both professional and leadership development
• On-going support through every step of the way from recruitment to when you join our team and beyond.
• A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:
• We see on average 4810 OP appointments per day.
• We are the 4thbusiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.



Following the recent update on UK immigration policy for those on a Health and Care Visa or
Skilled Worker Visa, please click on the link to check your eligibility before applying for this
post as we may be unable to provide sponsorship Impacts of the changes to the UK
immigration policy | NHS Employers


This advert closes on Thursday 29 Aug 2024

Office sales person required.

We are currently seeking a technical salesperson to support our fantastic client in Derby (DE6).

Our client is responsible for pyromechanism sales and are looking for an enthusiastic individual to join their team.

Your daily tasks will include (but not be limited to):

• Engaging in face-to-face sales
• Engaging in telephone sales
• Attending national exhibitions
• Preparing and issuing customer quotes
• Engage in communication with all departments of the business
• Contribute marketing strategy.

Please ensure you meet the following criteria before applying:

• Proven experience in a sales environment (ideally in an engineering, electronic, mobile phone or IT environment).
• Own transport (due to national exhibition work)
• Competent Microsoft literacy.

YOU as a person:

• Hard-working, punctual, and reliable
• Go-getter
• Confident
• Enthusiastic
• Forward thinking
• Approachable.

Permanent position with an immediate start.

In this role, you will be working Monday to Friday.

Hours are 09:00-17:00. Some weekend overtime at exhibitions is required, but will be booked in advance.

You will earn an annual salary of £25,000. As well as this, you will have a target-based bonus scheme.

A client within the Public Sector based in the East Midlands is currently recruiting for an Environmental Health Officer to join their enforcement team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within the public sector.

The Role

Key purpose of the role is to deal with a wide range of Environmental Protection duties including: the investigation and enforcement of statutory nuisance with experience of dealing with complaints in relation to noise

Key responsibilities will include but not be limited to:

• Lead and give direction to a team of professional staff engaged in the carrying out of highway maintenance activities
• Comply with health and safety regulations, legal and statutory requirements, council standing orders, financial regulations and public sector procurement rules
• Maintain an up-to-date knowledge of highway maintenance techniques, modern procurement / construction methods, statutory instruments, legislation and the application of new technology appropriate to the discipline

The Candidate

To be considered for this role you will require to be a qualified Environmental Health Officer with a Degree or Diploma in Environmental Health and be registered with the Chartered Institute of Environmental Health to be able to practice.

It will be essential to have an extensive level of knowledge of the below:

• To inspect premises and enforce statutory provisions to ensure compliance with the authority's statutory obligations, and provide guidance, information and training to businesses to aid their compliance.
• To prepare, monitor and authorise legal and other documentation, and to instigate legal proceedings to ensure compliance with the authority's statutory obligations.
• To gather, analyse, co-ordinate and interpret data to support the improvement of efficiency and effectiveness to maintain public safety and support business.

The client is looking to move quickly with this role and as such are offering £22 per hour Umbrella Ltd.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Operational Equipment Technician
£29,777 - £31,364 per annum (Successful applicants would normally be appointed on the bottom of the salary grade. Exceptions may apply)

TSSU, Ripley Fire Station

An opportunity has arisen for the post of Operational Equipment Technician within Derbyshire Fire & Rescue Service. As a member of a highly effective team of technicians, you will be responsible for undertaking repairs, testing and maintenance of operational equipment to support the Services’ response capability; the equipment includes breathing apparatus sets, air compressors, hydraulic and pneumatic rescue equipment and general firefighting equipment. The role also involves the inspection and maintenance of hydrants across the county’s road network.

It is also a requirement to work with a computerised asset management system, information technology and associated systems.

You will be required to work from various DFRS locations as necessary for which a pool vehicle will be provided.

The normal working week is 37 hours, 08:30 – 16:30 Monday to Thursday and 08:30 to 16:00 on Fridays. However, you may occasionally need to work beyond normal office hours.

In return we offer;
• Flexible working hours.
• Family friendly policies.
• Annual Leave entitlement of 25 days, increasing to 30 days after 5 years’ service.
• Free, secure on-site car parking.
• Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
• Employee discount scheme (Boost).
• Employee support networks.
• Enhanced Maternity Pay (subject to meeting eligibility criteria).
• Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
• Ongoing training and development opportunities.
• Eligibility to join the Local Government Pension Scheme with generous employer contributions.
• Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. (Support only)

Please be advised that we are currently in the process of introducing a new Job Evaluation scheme and will also be reviewing the pay and grading structure. As a result of this all Support roles will be re-evaluated. (Support only)

We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.

We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.

Please note if the role will be based at Ripley Fire Station with a requirement to visit locations across Derbyshire. The successful applicants will need to undertake Police Security Vetting procedures at the appropriate level. All other non-HQ roles will be required complete a Disclosure and Barring Service (DBS) check at the appropriate level. Some roles require both Police Security Vetting and a DBS check.

Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.

Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.

The closing date for completed applications is midnight on 26 August 2024. Interviews will be held in the week commencing 23 September 2024.

If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.

Are you an experienced FLT driver looking for a new job? If yes, then we have some exciting news for you!

We are seeking FLT drivers for an immediate start at their site in Foston, Derbyshire.

Your primary responsibility as an FLT driver will be to move and load large tyres and other palletised goods onto lorries and trailers, playing a crucial role in daily operations.

To be considered for this opportunity, you are required to have the following:

• An in date & accredited FLT licence.
• You must have previous experience using FLT.
• You require your own transport due to the client’s location.

Immediate start available with regular and ongoing work

This is a Sunday to Thursday night shift. Hours are 23:00 to 07:00.

In return for your hard work, this role pays an hourly rate of £13.20. You will also be paid a hourly rate of £18.00 for weekend overtime.

Isn't it time to start working the nights that work for YOU?

If you are an experienced Healthcare Assistant in Derby looking for a role that offers FLEXIBILITY and GREAT RATES OF PAY, read on!

This care home is situated in Alvaston and is home for up to 40 residents, some of which suffer from dementia. The care home is very accommodating and gives off a homely feel making the resident settle in well.

Duties include:
- Following personal care plans
- Maintaining health and safety standards and complying with requirements of the home
- General housekeeping and domestic duties
- Reporting condition updates and recording fluid intakes
- Helping patients remain as independent as possible and catering to their likes and dislikes
- Assisting with daily living activities including morning and night-time routines
- Working alongside support workers and care works to provide a complex care package tailored to individual needs
- Toileting/bed bathing and strip washing the service users
-
If you are an experienced care worker looking to further your career with an established team then apply today!

To be suitable for this position you must have:

- An Enhanced DBS Certificate that is registered on the update service
- Up to date mandatory training certificates
- Full up-to-date CV
- A minimum of 3 months paid UK experience within a similar setting

If you do not have a Enhanced DBS or training we are able to assist you will get these at a subsidised cost and certificates are your to keep.

**Please note that we do not offer sponsorships**

Ongoing

You will be working on various days from Monday to Sunday with the typical hours being:
20:00 to 08:00

You will be paid £12.00 per hour

Are you an experienced FLT Driver looking for a new opportunity?
We are excited to be expanding our team and are looking for Counterbalance drivers to work for our client in the Foston area.
This position offers an immediate start. As an FLT driver, you will play a vital role in the daily operation by moving and loading large tyres and other palletised goods onto lorries and trailers.

Requirements for this role are:

• An in date & accredited FLT licence.
• Proven experience of at least 6 months
• You require your own transport due to the client’s location and start times
• Be reliable, hard-working and an excellent team player

Ongoing and regular work with an opportunity for a permanent contract

Days of work are Monday to Friday, hours are from 11pm to 7am.

This role pays an hourly rate of £13.20 You will also be paid a hourly rate of £18.00 for weekend overtime

Experienced HGV 1 driver wanted for minimal handball work!

completing no more than 3 drops per day, you will be using a motorised pallet truck to unload the vehicle.


Successful applicants must have:
- A Driving Licence, Digi Card and a CPC Card.
- Have a minimum of 1 year experience driving HGV 1 vehicles
- Be older than 21 years old.
- Have no more than 6 points on your licence.


This is an ongoing role

Shifts starts can vary between 04:00 and 08:00 and last for around 10 hours.
Saturday and Sunday work is also available.

Pay Rates for this role are:
Monday to Friday pays £16 per hour
Saturday pays £18 per hour
Sunday pays £20 per hour
28 days holiday per year pro rata.

The rate of pay is £19.36 per hour paid via our Umbrella provider.
or
You can choose to get paid through PAYE, meaning the pay is £16.00 per hour and in addition to this, we offer full pay for 28 days of annual leave, which will make the hourly rate £17.93 per hour including your holiday accrual.

Please note we do not offer visa sponsorships.

We are looking for experienced care assistants to provide flexible shift cover in the Alvaston area of Derby on days. This role offers weekly pay for the hours that you work!

If you are a care assistant with experience of working within a busy care or nursing home, then we would love to hear from you!

You will be working alongside the existing friendly and experienced team to deliver the very best of care to elderly residents living with various age-related illness with the home predominately providing care to those living with various levels of Dementia.

Your duties will include:

- Providing personal care to the residents.
- Assisting the residents with their mobility (inc. use of Hoists)
- Preparing and serving light meals to the residents
- Preparing and recording fluid intakes
- Undertaking domestic duties as required.
- Ensuring that health and safety procedures are always followed.

If you are an experienced daytime care assistant and are looking for flexible shifts that fit around your personal life, then apply today!

To be suitable for this position you must have:

- An Enhanced DBS Certificate dated within the past 12months or registered on the update service
- Up to date mandatory training certificates
- Full up-to-date CV
- A referenceable work history with at least 3 months of UK based care experience within a care or nursing home

**Please note that we do not offer sponsorships**

This role offers ongoing opportunities for the right candidate

You will be working either:
07:00 to 14:30
14:30 to 21:00
07:00 to 21:00
Available hours will usually be communicated out on a weekly basis and can be on days from Mondy through to Sunday.

You will be paid £12.00 per hour

Want a role where the pay reflects your experience?

Our client is looking for an HGV class 1 driver to work day shifts.

You will be completing no more than 3 drops per day depending on the run.
A Motorised pallet truck will be available, so handball is a minimum.


To be considered for the role you must have the following:
- All drivers must have a Driving Licence, Digi Card and a CPC Card.
- Have a minimum of 1 year experience driving HGV 1 vehicles
- Be older than 21 years old.
- Have no more than 6 points on your licence.


This is an ongoing role

The shifts will be 8-10 hours and will start between 04:00 and 08:00
Saturday and Sunday work is available


Pay Rates for this role are:
Monday to Friday pays £16 per hour
Saturday pays £18 per hour
Sunday pays £20 per hour

The rate of pay is £19.36 per hour paid via our Umbrella provider.
or
You can choose to get paid through PAYE, meaning the pay is £16.00 per hour and in addition to this, we offer full pay for 28 days of annual leave, which will make the hourly rate £17.93 per hour including your holiday accrual.

Please note we do not offer visa sponsorships.

Bank hours that with pay that hits YOUR bank weekly!!!

We are looking to recruit reliable, dedicated, and caring Healthcare Assistants to join our Agency!

We have immediate starts for experienced care workers to work within one of our care homes within the Burton area.

As a Care Assistant your role will be to attend to any personal care needs, support mobility where required, completing daily activities with the residences to enhance their everyday lives.

Benefits of working with QS Care;
- Apply today, interview tomorrow
- Immediate starts
- Flexible Hours
- 24 Hour Support from our dedicated team
- Personal Development
- Career Progression

If you have a proactive, hard-working attitude, we would love to hear from you.

- A minimum of 3 months experience in a Care environment
- A DBS dated within the last 12 months or the facility to pay for one
- All relevant mandatory training up-to-date and ideally certificates to show for this or the facility to pay for these.
- A passion to make a difference

Due to the location of the home it is highliy recommended that you have access to your own transport.

**Please note that we do not offer sponsorships**

Ongoing bank hours role

We are looking for someone to cover short shifts from 07:30 to 15:00 or 14:30 to 22:00 with hours coming up on a variety of days between Monday to Sunday.

You will be paid £11.45 per hour