Total 136 customer service job vacancies in Exeter, EX2 5DW

Are you passionate about customer service, providing exceptional levels of client care and looking for an exciting new opportunity? One of the UK's leading protection, savings and retirement providers currently has opportunities for exceptional Customer Service Representatives to join their team in Exeter.

Offering a starting salary of £23,400 as well as an attractive benefits package including an annual bonus scheme based on company and personal performance, cycle to work scheme, a competitive pension for which the will double match the amount you pay, up to 14%, plus up to 20% discount on life products for you and your immediate family.

Full-time and part-time roles available with a variety of lengths of contract on offer, from 6, 9, 12 months as well as permanent. A hybrid working model can be offered after an initial 3-6 month training period.

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The Role
As part of the busy Customer Response Team, you'll be the first point of contact for customers, providing excellent service in every interaction through all communication channels, mainly via telephone communication or by email.

The company's core products are life insurance, critical illness protection as well as pensions and retirement savings.
You may be dealing with customers who are making claims on existing policies, meaning that some people you speak to will be bereaved and in need of our compassion and care. Some of these calls may be a little difficult, but you'll be providing care and support to people during challenging points in their lives - your contact with them could have a really positive impact during an otherwise difficult time.

The team is massively supportive and everyone is there to help each other. You'll be trained and mentored to make sure you know the systems and processes inside out, as well as learning how to deal with the tougher scenarios.

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The Candidate
- Previous experience providing outstanding customer service, various backgrounds considered (contact centre, retail, hospitality, healthcare)
- Great communication skills and a real talent for making customers feel special
- Excellent listening skills, able to use your initiative to solve problems and create solutions that delight customers
- Confidence in handing difficult and sensitive conversations
- Strong IT skills, and a good understanding of Microsoft Office programmes

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The Package
Starting salary £23,400 with the following benefits…
- A number of well-being initiatives to encourage positive mental health both in and out of the workplace
- Generous company pension, annual bonus scheme, discount of company's offerings, plus much more
- Plenty of scope for progression many of Team Leaders and managers started out in Customer Service roles

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The Company
You'll be joining a leading UK protection, savings and retirement provider, established in 1843 and employing 1,300 people across the UK, committed to equal opportunities as well as offering a range of well-being initiatives to encourage positive mental health in and out of the workplace.

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Interested? If you think you're right for this Customer Service Representative role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

The Job

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Using specialist equipment such as the sawmill, paint mixers and forklifts
• We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them
• Merchandising stock displays and replenishing shelves across the branch
• The contracted hours for this role are 37 or more

What's in it for you?

Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us. We offer a wide range of lifestyle perks, including;

• Free health cash plan, making it easy for you and your family to get the healthcare you need and claim back the costs.
• Profit Based bonus scheme, up to £175 per month.
• Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks and gyms.
• Generous staff discount on all products sold in store.
• Competitive company pension scheme.
• Cycle to work scheme.
• Holiday Buying.
• Free life assurance.
• Share save scheme.

At Selco, the opportunities for professional growth and development are limitless. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.

About Us

Fancy developing your career with the UK's fastest growing builders' merchants? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: You will have excellent communication and interpersonal skills, and proven experience in dealing with Patients on the telephone. You will be flexible and adaptable with excellent IT skills. You will need to enjoy the challenge of working as part of a busy team yet have the ability to use your own initiative to meet the changing needs of the department and support other members of the admin team as needed. Our teams are made up of dedicated, patient focused individuals, who communicate well and have great interpersonal skills. Theyre organised problem solvers with strong attention to detail. If you feel you would be able to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you. Visits to the department are welcome and encouraged. Working Pattern: 22.5 hours per week. Interview Date: To be confirmed. For further information please contact: Vicki Ferris, Admin Line Manager on victoria.ferris1@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you.

We’re currently recruiting for an Employment Advisor to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals.

You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.

Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities.

This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences.

As an organisation we deliver a range of Employability & Health contracts which support unemployed people ‘back to work’. This job role forms part of our Restart Scheme.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 - £29,545 pro rata per annum (dependent on experience) with these great additional benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

There’s also the opportunity to progress your career within the Seetec Group.

Interested? There’s an easy to apply route below to upload your CV!

If you need any further information, talk to our experienced Internal Recruitment Team on 01702 208282.

Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.



Location: This is an office-based role, working in Exeter
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Closing Date: 28 May 2024
Contract: FTC 9 Months



Key Responsibilities

• Excellent people person with very competent communication skills
• You’ll also organise and conduct job-search,
• Identify any potential barriers to employment.
• Ensuring all paper-based employability tools such as covering letters, CV’s, speculative letters are in place


Skills and Experience
Essential

A good working knowledge of the local labour market in the specified geographical locations
Basic knowledge of self-employment
Fully IT literate in using a range of Microsoft Office programmes
Experience of working in a target driven environment
Experience of delivering services to meet contractual and quality standards

Desirable

Knowledge of the employability industry
Knowledge of the recruitment industry
Experience of working with people in the provision of ‘information, advice & guidance’
Full driving licence

Additional Information
SEETEC PLUSS is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec Pluss supports individuals from all walks of life to enter and progress in the world of work.

We create and source jobs and opportunities, and by focusing on people’s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.

As an organisation we are recruiting for a number of Employability contracts to support the unemployed back to work. This role will play a key part in contributing to the UK's economic recovery, 'Restart Scheme' which is a cornerstone of the government's 'Plan for Jobs' strategy and the expansion of the existing Work and Health programme (WHP).

Seetec Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”

Seetec Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Proud member of the Disability Confident employer scheme

***HOUSING SERVICE MANAGER ***

*** EXETER ***

*** 37.5 h ***

***£ 31,400 ***

Brook Street Social Care is offering a new exciting and rewarding role within the Supported Housing accommodation in Exeter.

You will be providing high level support to those who would otherwise be homeless. The role will involve managing a caseload of clients across properties, engaging with vulnerable adults with complex needs

WHAT YOU WILL BE DOING:

• Support clients to stay safe, to help them claim benefits and budgeting.
• Provide planning, leadership, and direction, meeting statutory and organisational quality standards.
• Enable clients to co-produce and engage with our high-quality person-centred services, where a strength based, and trauma-informed approach is taken.
• Any other tasks and activities that reasonably related to managing the properties and supporting the clients.
• Work alongside Property Manager to carry out basic property inspections and health & safety checks.
• Undertake visits, ensuring all properties and clients are visited in-person weekly.
• Ensuring performance KPI objectives, quality standards and contractual obligations are met through.

ABOUT YOU:

• You are PROACTIVE, PASSIONATE and ORGANIZED.
• Resilient and able to deal with people who are complex and may exhibit behaviours that may challenge.
• Able to work under pressure.
• Able to work alone unsupervised.
• Experience in the supported housing sector.
• Willingness to work flexibly with shifts between 8 am and 20 pm, as needed, to support new arrivals into properties.

WHAT'S FOR YOU:

• Full in-depth training from experience facilitators
• Supportive induction
• 27 Days annual leave (extra day off for your birthday)
• Generous Pension Scheme

MUST:

• DRIVING LICENCE
• Experience in the supported housing sector, homelessness ideally having worked with rough sleepers and/or complex needs

If this sounds like you, we want to hear from you.

Please HIT THE APPLY button or get in touch with Sara for more details:

T: 0117 9486 300 and ask for Sara

We are looking for a practically capable, enthusiastic, and motivated individual who has a passion for regenerating land for wildlife. Your role will focus on land-based management, including rewilding, traditional nature conservation, grazing livestock and some amenity land work where needed.
There will be a modest amount of administration work to enable the practical delivery such as risk assessments, emails to volunteers and team members, record keeping and submitting grant claim forms, so we also need someone with a basic level of computer literacy who is willing to engage in this type of admin in small, but regular, slots in their week.
You will also be involved in managing weekly volunteers, carrying out survey and monitoring and working on some of our rewilding courses and programmes so we are looking for someone who can relate to others, guide them, motivate people to try new skills, plan and prioritise tasks and adapt to weather and changing circumstances. We have an existing pool of people who are keen to help out, plus we want to reach out to new people in our community too.
Sometimes things come up that we had not expected. We are looking for someone who is willing to be part of a dedicated team at Embercombe who will help resolve and learn from such times.
Key Outcomes
1. To deliver the Countryside Stewardship agreement in line with the provided specification, and within budget. This will include the practical work, supervising volunteers, overseeing contractors, livestock introduction and management, record keeping, submitting claims, and recording works. You will be supported in this work by our Rewilding Manager.
2. To establish and maintain a regular volunteer work party on site.
3. To support the biodiversity surveying/monitoring of the wildland.
4. To support the Site Team with some land-based tasks such as mowing/hedge cutting where our programmes require. (This work will integrate and ensure that any land management is in alignment with our rewilding approach.)
5. The implementation of high standards of health and safety practice and fire safety in meeting regulatory and operational requirements.

Stuart's Truck & Bus are THE Volvo Truck dealer for the South West Peninsula from Bridgwater and Bridport through to Land’s End. Stuart's are looking for someone with a genuine interest in the automotive industry to start this May. Don't delay, apply today! There is a lot involved in keeping HGVs on the road, so you will gain a full understanding of the importance of 6-week checks, Operators (O) licence’s and legal obligations and as a Technician apprentice, you will receive training to the manufacturer and DVSAs standard A Heavy Vehicle Service Technician will inspect, maintain, and repair large vehicles weighing 3.5 tonnes and over such as HGV's and buses. • Servicing – carrying out inspections. • Maintenance – general and preventative maintenance. • Repairing – repairing/replacing parts. • Diagnostics – diagnosing faults in the onboard systems. Training delivery. In this programme, all aspects of heavy vehicle technology are embedded in this dedicated programme and involves a mix of academic learning and on-the-job training. • Practical learning in the workplace, shadowing your mentor and carrying out the work while being supervised. • Online studies, completing workbooks and job cards, attending online sessions and virtual classes with your Development Coach, all done during your working day. • Attending block release to the Volvo Training Academy in Derby, DE21 7BH every 2 months. All costs of your hotel food and accommodation plus all travel arrangements are covered by Stuart's Truck & Bus. What you’ll achieve. On successfully completing the Volvo Apprentice Programme, you will gain national qualifications recognised throughout the automotive industry: • Heavy Vehicle Service and Maintenance Technician Level 3 Working hours: alternate shifs of a week of earlies 7am-3:30pm and a week of lates 3pm-11pm, Monday to Friday. Also every other Saturday 8am-12pm. #INDAUTOTraining to be Provided

Training is delivered in the workplace and on block release to Remit’s Automotive Academy in Derby. There are a total of 18 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve: • IMI Heavy Vehicle Service and Maintenance Technician Level 3 • Functional Skills Level 2 in English & Maths (if required)

The Specialist Learning Disability Service is a specialist County-wide service consisting of Learning disability nurses, Clinical Psychologists, Occupational Therapists and Support Assistants who offer a range of services for children and adolescents with a diagnosed Learning Disability, from assessment and intervention to consultation, liaison and training for other agencies. The service can support Children and Adolescents with a moderate to profound Learning Disability, in conjunction with complex behavioural, Health or Sleep issues related to this diagnosis. Please see attached Job Description.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role This role will be supporting the Bronchiectasis service, the Respiratory team and providing Service Administrator duties to one of our Respiratory Consultants. This will require you to manage the Bronchiectasis clinics, ensuring they run at maximum capacity. You will work with the Roster Coordinator, the Admin Line Manager and the Admin Service Manager to review and manage long waits, breaches and urgent/2ww patients. The role requires the candidate to use EPIC database to book patients in to follow up appointment slots for Bronchiectasis clinics plus any additional clinics for their allocated consultant. The role will also support the respiratory CNS team with home oxygen prescriptions. Admin & Clerical Duties: Review and grammar check consultant letters to patients Issue and send booking and partial booking letters Provide communication with patients with information on their clinic appointment Manage breaches/long waits appropriately when booking patients in to clinics Manage patients according to clinical need/priority and support the MDT clinics for Bronchiectasis Provide support with ordering equipment for the team where required Provide the admin support for the home oxygen prescriptions where required Working Pattern: 22.5 hours per week. Working pattern to be discussed at interview. Interview Date: Friday 24th May 2024. For further information please contact: Jaqui Radford, Clinical Lead Nurse on jaquelyn.radford@nhs.net This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role To provide a full and efficient Secretarial service to Consultants and Clinical teams. This will include proof reading, minute taking, diary management and ensuring that all documentation is produced to an excellent standard To provide cover for Rapid Access Stroke Clinic when required, this includes uploading referrals to EPIC, contacting patients for appointments and booking appointments on EPIC To liaise with Consultants and Clinical teams on a daily basis Supporting with the Stroke support team questionnaires for patients Ensure all information is secure and confidentiality of information is maintained at all times Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy Completing minutes and attending Governance and Business meetings along with Diary meetings for the clinicians. Completing the stroke cover rota Use multiple computer systems as required within the department such as EPIC (MyCare), MS Office applications Ensure the professional image of the Trust is maintained at all times Adhering to Trust policies, systems and procedures (including the Trusts Confidentiality policy) This role may also involve covering for the wider team in Healthcare for Older People, when required Working Pattern: There are 2 positions available: 1 fixed term role at 37.5 hours per week 1 substantive role at 30 hours per week Please notify us which one you are interested in applying for in your supporting statements. Interview Date: To be confirmed For further information please contact: Charlotte Preston, Admin Line Manager on charlotte.preston23@nhs.net The fixed term contract is for 12 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role You will need strong administration and communication skills and the ability to prioritise your workload. A flexible approach and an excellent team player supporting who can adapt to different situations. The candidates will be required to demonstrate empathy and sensitivity when communicating with patients and relatives. Working Pattern: 2 positions available, both 30 hours per week, over 4 days - this will be discussed at interview. One successful candidate will be based within our Cancer Admin team, and the other successful candidate will be based within our Respiratory Admin team. Interview Date: Friday 24th May 2024 For further information please contact: Rianna Jones ; Admin Line Manager on 01392 403367 or riannajones@nhs.net, or Nikki Richards; Team Leader/Medical Secretary on 01392 402157 or nicola.richards5@nhs.net. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role The successful applicant will require excellent planning and organisational skills. The post holder will lead a comprehensive, effective and efficient secretarial service, working under pressure to targets and deadlines and using the relevant IT systems to ensure that high quality services are being delivered within a busy department. They will be able to remain supportive and professional whilst dealing with emotional and sometimes distressed patients. You must be highly motivated with excellent communication skills, an ability to use your own initiative and work well under pressure. You will be adaptable, reliable and an excellent team member with good secretarial qualifications and/or experience. Knowledge of working in a Hospital environment and medical terminology is desirable. You will be working with a wide range of people and communicating with both patients and staff therefore empathy and patience is essential. Working Pattern: 37.5 hours per week, Monday to Friday Interview Date: To be confirmed For further information please contact: Casey Bennett; Admin Line Manager on casey.bennett@nhs.net This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role Providing excellent customer care. Hospital visits can be stressful and daunting, so you will be a great communicator with strong customer service skills to put our patients at ease, treating them with tact and empathy Ensuring all administrative processes and enquiries are dealt with in an efficient and timely manner. Typical tasks that you will complete are: Proof reading clinical letters (please note there is no audio typing in this role) Monitoring waiting times, ensuring that our patients treatment pathways, from referral to treatment are accurate and up to date (you can find out more on what this means here: NHS England Referral to treatment) Booking appointments from waiting lists when required Liaising with other specialities, Health Care Professionals and Health Services Assisting and supporting other members of the Administrative team across the department or division, including dealing with telephone calls and resolving enquiries for patients, their carers and visitors. Working Pattern: 22.5 hours per week, days to be confirmed Interview Date: To be confirmed For further information please contact: Ashleigh Stevens; Admin Line Manager on 07927 131 224 or ashleigh.stevens3@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: We are looking for an enthusiastic and motivated Service Administrator/Medical Secretary to support the Trauma and Orthopaedic Department within the Princess Elizabeth Orthopaedic Centre. We are looking for a candidate who is adaptable and enjoys working within busy and vibrant teams, are able to prioritise their workload, and who can remain calm under pressure. You will have excellent communication and interpersonal skills, and proven experience in dealing with patients on the telephone. If you feel you would be able to meet the demands of this rewarding role, then we would be delighted to hear from you. Visits are welcome and encouraged. Working Pattern: 22.5 hours over 3 days, Monday to Friday between 08:00 - 17:00. Flexibility over these days is essential. Interview Date: To be confirmed For further information please contact: Bex Awdas, Admin Line Manager, or Melanie Howland, Admin Line Manager, via email rduh.peoc.alms@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

About you & the Role

We are currently looking to recruit a Customer Service Apprentice in our Construction faculty, which is based in Sowton, Exeter.

This is an exciting opportunity for anyone wishing to broaden their experience in a dynamic and friendly work environment whilst also learning and gaining a qualification at the same time. The role will give you the opportunity to develop your customer service and general administrative skills. You will have the opportunity to learn from experienced colleagues each day.

Day to day tasks could include answering phones, dealing with student queries, helping to prepare teaching resources, meeting and greeting visitors, helping to chase attendance, contacting parents, helping with finance and sickness recording. You will also be involved in a range of administrative tasks such as filing, dealing with the post, data entry, photocopying and scanning. You will gain experience of using Microsoft applications and general office administration.

This is a fantastic opportunity to take the first steps to develop your career within a successful faculty in the college. The preferred start date for this role is Wednesday 14th August 2024, but this is negotiable.

About us

Our values – Ambition, Collaboration, Energy

Our values are what make us, us. Please do take a couple of minutes to learn more about them: https://www.youtube.com/watch?v=WcFUB8HvS9M

Please click the following link to hear from some of our staff about their experience of working as part of our team: https://www.youtube.com/watch?v=QYRseiN9mkk&t=3s

Your benefits

At the college, we offer a wide range of benefits, from generous annual leave, pension schemes, benefits platforms to full days dedicated to staff development. To see the full list, please see our careers page: https://exe-coll.ac.uk/about/careers/

Applying for the role

If you are on our website to apply for these posts today, please click apply below - if you are viewing this advert from another site please visit our website: https://vacancies.exe-coll.ac.uk/

The closing date for receipt of completed applications is Wednesday 8th May 2024 at midnight.

We will be holding a selection process for this position on Friday 17th May 2024 at Falcon House, EX2 7LB.

For an informal chat about the role or for a tour of the facilities, please contact Sue Charlton on 01392 400 391.

We do not accept CVs, no agencies please.

Key Information

At Exeter College we are committed to the safeguarding and welfare of all our student's including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements as set out within Keeping Children Safe in Education statutory guidance.

All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check and satisfactory references.

All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) provide that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further inform.

We are committed to promoting equality of opportunity and access for all, irrespective of age, background, race, gender, religion, ability, disability, or sexuality. We welcome applications for employment from the whole community.